This place should have not been nearly as nice as they were to me. I made my appointment through…read moreClassPass, and apparently made my appointment for the wrong date. I called the next day, and they were nice enough to get me in for the date I wanted the appointment for. I ended up seeing Jenny. I think it was the quickest haircut I ever had. She is a scissor wiz. She whipped up a stylish do in no time. Then when I went to settle everything, they said the card that was provided to them through ClassPass, was declining. Thankfully, it was quickly sorted out. I would highly recommend this place.

My stylist Ayla McGhie is so awesome. From the moment I arrived she made me feel welcomed and…read morecomfortable. I have curly hair and it's always been a struggle for me to find a stylist that understands cutting curly hair. Ayla is so knowledgeable, a true artist, and such a kind, patient and caring person. She did such an amazing job on my haircut. I will definitely be going back to her in the future and recommending her!! Prices are definitely reasonable for the length of hair I had that she had to work with. Tresor Day Spa was able to accommodate my last minute appointment when another salon I was scheduled to go to, canceled on me earlier in the day. I am glad they canceled on me, because I wouldn't have met Ayla and found myself a permanent stylist . Thank you Ayla, you're the best!

Great place with talented, experienced, and lovely hairdressers!! Been going for years, and will…read morecontinue to!!

I went to Klassy Kuts for the first time yesterday and I was rather nervous because of COVID-19…read more When you go in, all the stylists are wearing a mask and they have you fill out a symptom survey. Hand sanitizer is readily available and these measures helped put me at ease. Lola was my hair stylist and I'll definitely be going back to her. She was great! I asked for subtle highlights and a cut and she gave me exactly what I asked for. We had a great time talking about music and hobbies.

Never answer the phone or return phone calls. Using online scheduling didn't work out well for me…read moreeither. If my experience with this business is this bad at the scheduling part my expectation is low for the rest of its customer service.

Just visited Illumination for the first time. I'm new to the area and am in the torturous process…read moreof growing out a pixie. I have been nervous about finding a new stylist, as I had extreme trust for my last one in San Diego. I found and chose Illumination from online reviews, and chose Stacy just from a gut feeling after reading her bio on their site. I arrived a bit early for my 4pm appointment to a dark, locked store, but Stacy showed up on time. We were the only ones on site during my appointment so I didn't have any interaction with any of the other stylists, but I'm very pleased with my time with Stacy! She's extremely warm and friendly, and easy and fun to chat with. She works quickly and efficiently, and got my mid-growth mess where it needed to be. I can tell she appreciates the business and I will continue to give her mine! Highly recommend Stacy at Illumination.

Tara is amazing, It's very hard to find a stylist that's great with blondes and she knocks it out…read moreof the park every time.

I've been a client of Tara's for the past 13 years and I have never been disappointed. She is an…read moreexpert in color and with invisible extensions. The atmosphere of the salon is always clean, welcoming and relaxing. Definitely recommend!

I get infrequent haircuts, so they happen whenever I get tired of long hair. So for those one off…read morecuts, I've been coming here to Indigo. Everyone here who has done my cuts has been nice, friendly and professional. I always walk out happy with the change - nothing too drastic, just a trim with slight face framing. The location is convenient and I'm usually able to find an appointment within a few days of deciding I am tired of long hair.

Andrea did amazing with my hair, and she is so honest and kind. Love the salon and the coffee with…read moremy hair appt was so lovely. Thank you sooo much, Andrea!!!

If you have curly hair, you owe it to yourself to go see Jessie at The 3rd Floor Salon and get a…read moregood haircut. Actually, if you have any hair at all you should see Jessie, but I have curly hair, and I know how difficult it is to get a good haircut. I have had a million bad cuts, and finally just started cutting and coloring it myself - which did not look good. I walked into the 3rd Floor Salon on a whim, because the sign said, "Walk-ins Welcome" and I was desperate for a good cut and color for an important event. I am *so* glad I took the chance on Jessie! My curls are back and the color is gorgeous! Jessie is a natural. She understands hair and color. She spent a lot of time looking at my hair to determine how my curls fall, checking the color top and bottom, quizzing me on my preferences and how my hair behaves, etc. She mixed up the most gorgeous color that looks natural, shiny, and is exactly the right shade. She made the cut look easy, and quickly restored my curls. I left my appointment with Jessie feeling like a million dollars, and completely confident. The Salon is great too. My first impression of it was comfortable. The atmosphere is wonderful - welcoming, cosy, and clean - nothing pretentious or stark. If you are looking for a skilled stylist, have curly hair or colored hair, want to find a comfy salon/spa, or simply just want to experience your best haircut ever, then visit Jessie at The 3rd Floor Salon. Just let me get my appointment in first because I found her first!!

Kammie is so amazing! Was told my daughter could not do light pink in her hair so took her to…read moreKammie and she did the most awesome job! I'm having her color my hair next and I can't wait! She's very personable yet highly professional. You will not be disappointed if you go to her for your hair.

Although the ladies who work here are very kind and do a good job I wouldn't come back unless it…read morewas a last minute thing... I called ahead to get an appointment and they were able to set me up for a time about 30 minutes after my call. I came in within a minute of the appointment time and still had to sit and wait for about ten minutes before they had me seated and still hadn't had anyone start working on my nails. Eventually they did, but they kept switching who was working on me, repeat steps, and leaving me to go work on walk ins who they took although they seemed understaffed. I had acrylics removed and a solid color (shellac) applied and I was there for about an hour and 45. It was frustrating that it wasn't one consistent person or consistent attention to be started and finished in one go. The polish was applied well and hasn't chipped. So again, application and attitude are wonderful. But knowing their limits, time management and the wait time are not worth it in my opinion

Well, I will say that Annie and Ana are for the most part are very friendly. I have been hesitant…read moreto go to do my nails, especially a pedicure because a couple of years back I went to a salon, and I contracted a fungus and it was just terrible, but I really wanted to get my nails done and decided to go here. I met with both ladies, explained my situation about my ugly big toe, and they were so understanding about it. They recommended putting a tip on my big toe, and encouraged me to do a gel nail on both hands and feet because it would last longer. I said ok sounds good. Spent $80.00 plus tip. Well, 6 days later, I took my sock of and the toe with the tip and powder lifted right off and I had to have urgent care take the it off. It pulled back all the way to the bottom and hurt so bad. Then, less then 2 weeks the polish on my finger nails started lifting and came off. I left a message at about 9 days, no response. So I called and spoke to one of the Anna's. That's where everything took a turn for the worse. I explained what happened and that I wanted a refund. In reality I would have just appreciated an apologize and 1/2 my money back. I was upset because they were blaming me for my situation. Telling me that I was the one that asked for the tip on my toenail. I requested it and so nothing they can do about that. I said no, that is not true, but she was talking so loud above me so she would not listen to me. She told me to come in and they would do it for free. I explained that I don't want them to do it again as I have no toenail on my big toe, and the job they did on my fingernails came off before 2 weeks. Gel nails in the past lasted at least a month, I explained that, but she yelled at me and told me that gel does not last long and that I can come in and she will redo. The way she was talking to me made me feel even more uncomfortable since there was no accountability and only blame. It made me sad and upset and not want to go to a nail shop again. I'm so bummed. They were so nice to me. I understand that it was 2 weeks that I finally called, but I did call prior and gave them time to call me back. They never did. So, as of 2 weeks and 4 days, there is no gel on my fingernails, and half is gone on my toes as well. And no toenail on my big toe. So, that is what happened. At the end of the day I don't think they cared. I won't go back. I won't recommend anyone there either.

This was the best experience I have ever had with a hair stylist. The nail tech is the best you…read morecould ever imagine.The mood in there was absolutely amazing.Overall the best salon you could ever ask for.

My hair stylist moved to this location and so I followed her, because she's wonderful. Anyone who…read morehas Linda do their hair, knows what I'm talking about. Unfortunately, the salon itself is lacking in a lot of ways. First of all, she doesn't have a nail technician, the other employees or contractors are not friendly at all. In fact for the most part, they ignore you, at least they ignored me. There is definitely no team anything at this salon. Like I said to my friend, if Linda wasn't the reason I come here, there's nothing that would draw me to this place. The website is not professional looking, there is no one to answer a main line and give you answers to any of your questions or concerns. No wonder it didn't appear to be very busy.