I reached out to Ryan for an acid wash for my pool. he was very response when I called and answered all my questions. He was timely to arrive and did a great job, despite the rainy weather. His pricing was reasonable as well. read more

Ryan was awesome. He responded quickly and professionally to my yelp inquiry. He was able to make it to my house in just a couple of days even though he was already booked up. He was able to diagnose the issue and get it repaired during his visit and at a reasonable costs. In the future, Pro Care will be my first call for any of my pool needs. read more

We have used this service since we bought our new home and have loved them from day one. Prior to hiring them, we had some pool clarity issues and they came out immediately to correct the issue, advised us on the right vacuum to buy, installed it for us and gave us pointers on how to generally maintain a pool, since we have never had one before. They come on time every week, are cool with our barking dogs, take great care of our pool and are just really nice people. We love PCP service and highly recommend them !! read more

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I've used Pro Care Pool Services primarily for having my filter cleaned over the last few years. Ryan and Eric are professional, knowledgeable, reliable, and friendly. Definitely recommend if you need any pool / spa services. read more

Ryan was super responsive to this new pool owner who needed a quick diagnosis and recommendations on what needed attention. He was able to squeeze us into his schedule and did a great job checking out our pool and providing recommendations. Would absolutely recommend. read more

I needed to get a pool and jacuzzi ready for some renters and discovered that my heater needed to be replaced. Got the same info from multiple pool service companies but Ryan was the only one who explained why it needed to be replaced. The heater was replaced in the timeframe we were promised, just in time for the new tenants. We also requested some follow up work which was also performed at a high standard. Very happy with this company and will use them for all future projects. read more

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I used Ryan again to help me fix some things on my pool. He's awesome. He's a great guy, knowledgeable, and does the job fast. I'm definitely going to use him again in the near future. If you need someone to do the job fast, hire Ryan! read more

At first you think you're getting a really good deal. Which overall pricewise it was. However, the tech has been very unresponsive and rude. Every single time he comes to my home. I asked for a prior notice since I have dogs in the yard and he refuses to call me every single time he has been out. Then he will come out tweak whatever he thinks needs to be tweaked and not leave the pool running as it was prior to the issue. The owner seems to be very nice on the phone but the tech that comes out is the complete opposite. read more

Came back from a trip to find a pond not a pool. I called a couple places but these guys came over the next morning and cleaned the pool, filter and salt cell to get things back to normal. Getting over so fast, and I am not even a customer....yet....was great. read more

Wish I had come to Ryan sooner! I messaged him the night before, he asked for pictures and could identify what the problem was right away which was impressive. he was there the next day repairing my spa that had been giving me grief for over a week after multiple repairs with other pool guys. Ryan came and fixed my issue within 10 minutes. Thank you so much Ryan!! read more

Pro Care Pool Service is fantastic! I completely agree with another reviewer who said that Pro Care is the *only* pool service one should ever consider using in North County. We've used other pool services in the past, and none have been nearly as good as Ryan and Cody. They have gone above and beyond in maintaining our pool and equipment -- making sure our saltwater system was working perfectly and our water crystal clear. Recently, our pool heater had a problem, and *genius* Ryan diagnosed it quickly, immediately brought us a replacement part, and fixed it up for a winter swim. The service is extraordinary. read more

Contacted Ryan and he told me to give him a call. I called him and he was busy and he said he would call me right back. I messaged him several times for several days. No response. If you're too busy just let me know. A little respect goes a long way. Ryan did follow up with me after this review and explain the situation. Things are a little bit busy and stressful for all of us right now. read more

I couldn't get the suction on my pool to work so I reached out to Ryan. I texted him on a Sunday morning and he came out that same day to help. He was able to replace a valve that had broken and detect a clog in the pipes and had it back up and running within an hour. His prices are reasonable and he gives good honest help. Highly recommend. read more

Ryan is beyond amazing! Our spa was not holding water and no one could figure out what was wrong. We called Ryan and not only did he know how to handle our old pool equipment but was able to help us in a timely manner and get everything up and running. We have now hired him to service our pool regularly and let me tell you our pool has never looked this clean and beautiful in the last 9 years! He is so great so do not hesitate hiring him!!! Thanks Ryan for the exceptional service and keeping our pool in sparkling shape! read more

I got a quote from them and everything went well up until I asked to confirm one of their suggested dates of service. I called Ryan after two days of waiting for their response here, and he now informed me that he won't come out a week or two from now. Upon reminding that my pool has been green for days, he reported that he didn't make it green. I understand that things happen, but I would appreciate not being ghosted and informed about their labor shortage in a timely manner, so I don't keep my hopes up and waste time. read more

Ryan removed an old heater for me. He worked quickly and efficiently and left area clean. He also disconnected PVC running to old solar panels on roof. I would definitely call him again. read more

Called because I had a leaky pool valve that needed attention. Ryan answered his phone quickly and was able to get the valve fixed right away. Highly recommend! read more

This is our second repair by Pro care. Ryan diagnosed and fixed a heater problem that had been misdiagnosed several times by others. He even helped us out by repairing in time for our son's pool birthday party! For our second issue with our valve we didn't hesitate to call Ryan. He came promptly to diagnose the problem and returned to do the repair. He did a great job and again we are grateful to have our pool running well. His prices are competitive AND most importantly he knows how to repair pool equipment (others often do not). read more

We had a problem with our 20 year old heater. Ryan was the only one that was willing to respond quickly (no phone calls, forms to fill) and send someone the next week. Others went straight to replacement, not interested in repairing. Julio came out and replaced the water pressure switch, changed out some O-rings that he identified as leaking and showed me some things about maintaining the system that I didn't know about. Would hire again in a heartbeat. read more

We had an issue with our pool that or regular maintenance guy couldn't resolve, called Ryan and got a response within a couple hours. He walked me through some steps over the phone and diagnosed the issue. He helped me get the system back up and running until he and his crew could come and do a thorough examination. They got us in for their next available appointment and resolved the issue. read more

I found Ryan's Pro Care Pool Service on Yelp and he responded promptly to my inquiries about taking care of my pool. I had maintained my pool myself, following conventions my dad had taught me. We've always been a DIY sort of family. But after getting very busy with work and other activities I was falling behind on maintaining my pool. He promptly came and inspected my pumps, filters, setup, synced up the pentair app, adjusted motor speeds, etc. He communicates maintenance schedules and when he plans on cleaning & replacing filters. He also recently recommended a newer vacuum which has also been performing much better than my previous one. He thoroughly cleans all pool debris after storms and high winds (ie: Santa Ana winds) which always result in huge mess of pine needles and bamboo leaves in my pool. He conveniently sends invoices via email using QuickBooks so it's easy for me pay with credit card and keep track of my expenses. Very reasonable rates. He's easy to reach via text and email. Nice guy, capable of clear, professional, and casual conversation. He's polite and friendly with kids running around in the backyard while he works. I am very pleased with his services and would recommend him without hesitation. read more

Ryan always quickly responds whenever I need something. He always follows through with incredible, quality service. I highly recommend him to anyone! read more

We've worked with Ryan and his team for the last 8 years covering two different homes. He is always responsive to any issues that arise and does it with a professional attitude. If you're looking for a professional pool care company, you've found the right one. I cannot recommend Ryan and his team enough. read more

I shopped around to get my pool converted to salt and to be able to control it from my iPhone. I came across Ryan at Pro Pool Care Service. I got 3 quotes and his was the most competitive. He was able to install it right away and did a great job. He took his time to show me how to use the app and answered all my question. I had a small problem and texted him on a Saturday night and he got right back to me!! I would definitely recommend them read more

Our pool/ spa heater broke last Fall and we were referred to Ryan at Pro Care Pool Service by a friend. He came over the next day and worked on the heater but given it was 20 years old, it made more sense to replace. Ryan ordered the part and installed the new heater! His communication was great and helped explained some maintenance items that would help. We were so impressed, we have hired him to take care of the pool's regular maintenance. Highly recommend! read more

Ryan and team responded to messages quickly and in my case had all parts on hand to fix my in ground spa temperature gauge. As a bonus I had a broken pressure gauge on my filter that they were able to swap out quickly even though it wasnt part of the original request. Reasonable pricing as well highly recommended. read more

Ryan and his team have been taking care of our pool for 2 years now. They are always on time and have done an excellent job keeping our pool in good clean condition. Ryan recently replaced both our pumps on the pool to variable speed and switched the pool over to a salt cell. The service and follow through were excellent. I would highly recommend Ryan and Pro Care Pool Service. read more

We had no idea how to care for a pool when we bought our new home, so we did the smart thing and hired Ryan. Not only has Ryan showed us how to care for our pool, he has helped us install a new energy-efficient pump and a new heater for the pool and spa. It's easy to tell when Ryan has been at the house, as the pool is sparkling clean! We would highly recommend Ryan to anyone in need of pool services. read more

Pro Care Pool Service - Pool Cleaners Near Me - Carlsbad, California

Fast and Efficient and Affordable. Our pool needed to be drained (because of high salt content) and acid washed. The team came in and drained our pool and then the next day came in and performed the acid wash. Within 24 hours, our pool was filling up again. Last year we were looking at having our pool water treated with Reverse Osmosis with another company but that was going to require a 3 month out appointment and cost twice as much as Pro Care Pool Service. Plus the other company WAS NOT going to acid wash the pool. read more

Pro Care Pool Service - Pool being drained - Pool Cleaners Near Me - Carlsbad, California

5-star service from Ryan and team! Ryan was responsive and accommodating when it came to getting my pool filter replaced. I've had some poor experiences in the past with pool/spa companies, but Ryan was professional the entire time. He also was willing to fix a couple of other smaller issues while coming out to replace the filter, though he did not have to. His prices are fair and transparent. Thanks Pro Care! Keep up the great work. read more

Pro Care Pool Service - New pool filter - Pool Cleaners Near Me - Carlsbad, California

Great job cleaning my filter. Prompt, super tidy, and fast!

My worst fear growing up was when my parents would delegate weekly chores to my siblings and I. There were a few chores that were much worse than others, like mopping the floors, and worst of all, cleaning the pool. Most people would think that cleaning the pool would be one of the easier jobs, but the have never been to our house before. There are three giant trees over hanging the deep end and the pool gets absolutely covered with leaves all year round. We are all grown up now, but I have been looking after my parents Home since they retired up north. One thing I knew I wasn't going to worry about was cleaning the pool every week. This pool cleaning company came highly recommended by several of our neighbors and they have been very reliable and thorough since I hired them three months ago. They come by every Friday at 9am on the dot and he finished up in under 45 minutes usually. Excellent company in my opinion. read more

Ryan really proved himself when we hired him to replace our aged Filter. So impressed with his knowledge and reasonable rates, I hired him on the spot for weekly cleaning. He was patient when educating me on the nature and extent of the work and my many pricing questions. read more

We've been using Pro Care Pool Service for probably 4 years now. Ryan has always taken great care of our spa and is always quick to respond to any issues we have had. Just recently, during our "Stay at home" orders, the spa wouldn't heat properly. I e-mailed Ryan and he had a solution same day and was out with the replacement part in just two business days! Problem solved and the kids are back in the pool! I would definitely recommend Pro Care Pool Service. We just get to enjoy the pool and don't have all the hassle and worry that can come along with it...all thanks to Pro Care Pool! read more

I was outside of Ryan's service area, but he went out of his way to refer me to a contractor who could do the job affordably. He also picked up his phone right away both times. Even though I couldn't use him, his customer service seems outstanding. read more

Ryan does an excellent job. He is highly responsive and, in addition to routine maintenance, can handle repairs and equipment upgrades as well. He is highly responsive and has excellent communication skills. read more

Rare to find a company that is willing to just be helpful. It is appreciated.

ProCare Pool Service could not have been better! I recently bought a new home in Carlsbad and tried to get what turned out to be one of his competitors to look at a spa service for me. After multiple calls and emails and not getting anybody to quote service for me, I called ProCare, and they had somebody out the very same day! I had the pleasure of dealing with Ryan, the owner who was leaving on vacation, and he still managed to find a way to get somebody to my property to start the service there. I can't say enough good things about them! read more

I've gone through 5 pool companies since I bought my home in 2005, and Ryan has been the best. He's responsive, consistent, and professional. I haven't worked with other techs on the ProCare team, but I can tell you that Ryan is for sure amazing and keeps my pool clean and under control. I would highly recommend him for your weekly maintenance. read more

I've been using this service for almost a year. Very happy with the customer service provided, the pricing is fair and they've kept me up to date on anything special my pool/spa may need. read more