I looked on Yelp and selected David based on all the great reviews. Our garage door was about 20+ years old and it was time to replace it. David responded right away and we set up a time for an estimate. By coincidence, our neighbor was having problems closing her garage door the same day we received our quote. David came out was very informative and explained the different options. Who knew there were that many choices. We received a very fair quote and David said he could install the new door within the next week. In the meantime, we told David about our neighbor and he walked next door, found the problem and fixed it on the spot at no charge to her. That's the type of exceptional customer service that is rare these days. While trying to decide what style garage door we wanted, I sent David several pictures of styles I liked and every time he responded quickly with an estimate for each. Once we picked the door and the date, the installer, Carlos was on time, installed the door quickly, and provided excellent service. The new garage door looks great and we've received many compliments from the neighbors. We will not hesitate to call or refer friends and neighbors to David for any garage door services. read more

David was fantastic. I called him on Saturday afternoon when our spring broke and left a message. He called me back within the hour and told me his availability and an estimate for Sunday or Monday. Great. I talked it over with my wife and left him a message that evening to see if he was still available for Sunday. He texted Sunday morning saying he could do 9am and I responded via text confirming - and he took over from there. His automated system let me know the appointment was confirmed, gave a link to go to where I could see the appointment and a photo of David as well - excellent. It then set my expectations when he was on the way and he arrived right at 9am as planned. His work was excellent and recommendations quite welcome. He fixed it and was on his way within 90 minutes. What a GREAT experience. Highly recommended! read more

I had a garage door company that I was using for 25 years. Recently the business was sold, so I called that company. The springs needed to be replaced on the door but the tech told me I needed a new door. I decided to search Yelp for another company and found Pro Line. I called and left a message and David called me within 15 minutes. He was courteous and we set a date/time for him to come by the next day. He told me we did need new springs but the door needed a few other repairs. He did 95% of the repairs, got the door functional, came by 2 days later and fixed the other issue. David was thorough, explained the process, educated me on the mechanics of the door and saved us a ton of money. He was on time, professional and very personable. EXTREMELY please with my find. read more

The spring was broken in our garage and we needed a professional's help. David returned our call within 15 minutes and gave us an appointment the next day morning (we called on Saturday evening). He came on time and within an hour or so the job was done (mostly because we asked him lots of questions or else he could finish the job within an hour). He explained to us about the problem of our garage door so we had a better understanding; he also helped us to check other possible issues and fixed them so as to make sure our garage door would operate smoothly. He is knowledgeable and professional. It is also impressive to see how he uses technology such as communication software and electronic billings to run his business. We are very happy with his work. read more

Exceptional service from start to finish! After struggling with a broken garage door, I called for help and was impressed at every step of the process. Our technician David arrived exactly on time -- no waiting around -- and immediately diagnosed the issues: worn-out garage door springs and a faulty logic board. He had all the parts on hand and completed both the garage door spring replacement and the logic board swap efficiently and cleanly. For anyone in the area needing garage door repair in San Jose, this is who you call. Whether it's garage door springs, a garage door opener replacement in San Jose, or anything in between, David and this team deliver top-notch work at a fair price. Highly recommend! read more

One day and a great new garage door. Carlos from Pro Line was a particularly precise and effective installer. As he came upon unanticipated twists and turns in the install, due to the age of my home and a concrete slab that was higher in the middle, he showed me the problem and how he was going to deal with it. I never had occasion to counter his solution. At the end of the day, he walked me through the use of the door, maintenance, and any of my remaining questions. Then he gathered his tools, cleaned my garage floor better than it had been when he arrived, and then swept and blew down the driveway, literally as he was moving his truck out onto the street. Highly recommended. read more

I called David at Pro Line because I had gotten an estimate for replacing my garage door motor, rollers, cables, etc., and it just seemed too high. David gave me a ball park estimate over the phone and then came out the next day to confirm what needed replacing and what didn't (like our springs, which he said were just fine). Not only did I save almost $800, but David spent extra time after the installation of the new motor, etc., and showed us how to use all the new features of the motor. He even got into both our cars with us and reset our remotes to make sure our cars could automatically open the new garage door. He went above and beyond my expectations. read more

My garage door torsion spring broke and I called around for quotes. ProLine's quote was reasonable and they could come on the same day so I chose them. The technician came on time and was very efficient. He replaced the springs and tuned up the garage door within one hour. Only one minor issue was that he broke the supporting wood board by pulling the door rail sideways too hard in order to adjust its position. He quickly made a work-around by moving the screw to another location. I think this should have been easily avoided but it's not a big deal. Anyway, my garage door works great now. read more

I could not be happier with my garage door! David was super helpful in picking it out. Once we decided on the door, it did take a little bit of time because it was custom, but we were able to get that sorted out. As soon as the door came in, we scheduled the installation right away. Carlos, who came to install the door, was great. He was helpful, courteous and showed me how everything worked. The door itself is wonderful. Barely makes any noise opening and closing, the fit is perfect, and it has all the features I wanted and more. Super happy with these guys! read more

David responded quickly to our call for help with our garage door. He explained what he believed the problems were and with our approval, repaired the door. His demeanor was positive and cheerful. His work was efficient and the results have been wonderful. We would recommend David to our friend in need of garage door service. We felt the price for the work was competitive and fair. Well Done David! read more

David did an excellent job replacing the torsion spring, and explained what he was doing along the way. He also left it better than he found it by adjusting the settings so it opened/closed smoother, realigning the original brackets, lubricating the moving parts, and adding a second spring for safety. I especially appreciated the proactive communication by text when his arrival was delayed. read more

A very fair straight forward professional. David came to fix my garage springs. Turned up on time and within 24 hours. Replaced the springs and bearings. Also fixed the crack in the center of the door by using a different bracket. All done within the hour. Came back one week later at no charge to fix a wheel alignment error on one side of the door. Very pleased overall. Highly recommended. read more

Highly recommended! David arrived on time at 8am and finished replacing our broken springs, lubricated hinges and wherever needed. He also patiently answered my questions/concerns and did not try to sell me anything. Pro Line wasn't the cheapest estimate but average. I hired them for the convenience (8am appt). Very happy overall. read more

Great, very fast service!!!! Typical tensioner broke on our garage, and David just came in and just overhauled the garage door, by replacing necessary parts and adjustments. Prior repairs to the garage was a disaster, but David had given us the no BS approach of what is to be expected and needed out of a garage door. read more

David was punctual (love the app that alerts me when you're en route!), quick at repair, and friendly. He didn't have the part he needed when he came on a Friday, but procured it and was at our house first thing Saturday to get the job done. Would definitely recommend Pro Line Door. read more

Great service, very knowledgeable and friendly. He was able to come on short notice same day to replace the logic board in the garage door opener at a reasonable price. I'd stick with David again for future garage door maintenance issues. read more

David at Pro Line is top notch! We have used him twice and both times were extremely pleased. He is super responsive, excellent at what he does, honest, fast and very easy to work with. I would give him the highest recommendation! read more

I got my garage garage door torsion springs replaced about a week so far so good. It's a YES for me! and I am sure David is the best to call for your next garage door issues everyone. Keep it up your good work David. Hieu read more

David was very nice. He took charge of our project when a car accidentally dented two panels of our recently installed garage doors--done by Pro Line. He was quick and thorough. 100% would recommend. read more