This was my first time here, as a walk-in I just wanted a regular pedicure. I came in on a Sunday about noon, they opened at 11am. There were only two technicians but fortunately only one other customer also getting a pedicure. I received a friendly greeting and welcome. The salon was clean with all new furniture and massage pedicure chairs which were very nice! As I was getting my pedicure, another 2 customers came in for a pedicure. They were immediately seated at a station and water was run for their feet while they waited. My pedicure seemed a bit rushed after that, no wax used and heels and toes weren't exfoliated as is usual. It was a good pedicure but a bit expensive- $35 plus small tip. read more

I saw the low rating but was in a hurry to get my naila done. ivy took me right away and I was very pleased with my gel manicure. she is quick but very good. I will go back again. read more

PLEASE NEVER GO HERE! I had really bad experiences here, one time I went in (mind u paid 20 dollars) to get my nails removed and they ripped them off with pliers, I asked them multiple times to soak them (which they have done for me so many times before) and they refused. It got to the point I was in tears and they wouldn't stop. This is not acceptable and do not ever go here if they treat customers like this. Even if they don't always treat people like that please never support a place so dehumanizing. read more

I am not picky about my nail salons and I will never be returning here and I would encourage everyone to do the same. I was born with one hand and they refused to let me pay half for my manicure or give me any discount at all. I got dip nails the woman rushed through the service and the Nails chipped the next day. I came back two weeks later after my nails had pretty much been destroyed just to get the dip removed and they wanted to charge me full price again, which was $10 to get the dip that they put on my hands removed. I also got a gel pedicure and one of the toes chipped two days after I got it. Don't go here. read more

I stopped by, I live out of state, so I took my chances. Glad I did. My nails look great, the staff was professional and nice. The lady did a great job on my nails. Powder on hands, gel on toes.q read more

Pro Nail II - Nail Salons Near Me - Purcellville, Virginia

I love my French sets from here. They're always the best quality and they work so so fast. The girl who does the French designs is so kind!

Kc did my pedicure and it was good. Older woman did my fingernail fill. She was extremely rough, hurting me repeatedly. I told her and she just kept doing it. She has a nasty disposition. Kc did the color. Salon is also filthy. I had acrylic all up and down my arms. Screens and equipment are filthy. I would never return. read more

Came from out of town and picked this one. so glad I did, very quick but did an excellent job. Friendly staff. Would recommend!

I came in asking for a fill and a French manicure. I was told yes and handed over to another person. This person started removing my acrylics (I did not want) and I stopped and the woman told me that in order to do whst I asked she had a plan and it would be ok. In the end, he removed my acrylics, and used dip to do a French manicure. At one point I stopped again and asked questions, and the woman yelled at me and told me they were doing what I wanted. I did ask her to not yell at me. She said she wasn't and I just couldn't just be happy. This happened more than once. In the end, he did a nice job with what he was apparently told to do. I left w/o my acrylics that I now have to get redone. No apology. Rude. Disrespectful. Outright hateful. read more

My teenage daughter saved up to get an acrylic set for her prom and she was severely mistreated at Pro Nails 2 Purcellville. She showed up to the appt with the photo below, and they gave her something completely different. She told them it wasn't what she had in mind and they responded by saying she was done and needed to pay. She is young and not totally comfortable with confrontation, so it took a lot of courage for her to walk back and ask them to please repaint them. They responded by LAUGHING IN HER FACE. I am absolutely disgusted with the lack of customer service. read more

Pro Nail II - Terrible technique and complete lack of attention to detail. - Nail Salons Near Me - Purcellville, Virginia

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Ivy did my nails last Wednesday evening. I was in and out of there in a half hour! I got an acrylic nail removal and gel manicure. She was fast but did great!! She was also very nice. I was sure to tip well. She also helped me pick my color, which I was completely unsure of. read more

Pro Nail II - Nail Salons Near Me - Purcellville, Virginia

Went here today for a gel manicure and my nails look so bad. The polish is already peeling up near the cuticles. I would absolutely no recommend this place. The place was crowded, and I had no problem waiting 30 minutes. I do have a problem with waiting that long to get a lousy job done on my nails. The tech was in such a rush doing my nails, and it shows. I will not be returning here. read more

Pro Nail II - Nail Salons Near Me - Purcellville, Virginia

Zero stars, rude people, and terrible service. Will not go back there ever. Don't waste your money

I would give this place ZERO stars if i could. Easily the worst manicure and pedicure experience of my life. On top of one of the techs constantly trying to upswell at every moment, the services are sub par. You shouldn't have to tell the technician to remove the previous nail polish before even starting the process but apparently that's not common knowledge. On top of that, she spent about 20 minutes trying to "buff" literal nail polish from my previous manicure. They will take any opportunity to tack on any extra charges, whether you as for it or not. I would never recommend this place, but if you must go here, i would suggest being extremely specific as to what you want. Even then, be prepared to be dissatisfied, disappointed and feeling like you wasted your money. read more

Pro Nail II - Nail Salons Near Me - Purcellville, Virginia

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The woman here was incredibly rude. I ended up leaving before I even sat down to get my nails done. I've hardly had my nails done in my life and I had 2 questions about gel vs acrylics. She was incredibly rude to me and basically told me to figure it out myself and then muttered in Vietnamese under her breath. She was rude from the moment she looked up and saw me. And her demeanor was noticeably different with me than the other few customers that were there. I really don't get it. I was very courteous and I only had 2 questions. I will never return. read more

My nails look busted, none of them are the same length. Half of them are square, half are oval, and some are coffin shaped. The man who did my nails seemed like he was rushing. Not happy, and I am definitely going to file them down. read more

Pro Nail II - Gel Acrylic Refill - Nail Salons Near Me - Purcellville, Virginia

It's hit or miss at this salon. The problem is when you call for an appointment, nothing is actually recorded in an appointment book, and when you show up you are still stuck waiting 30 minutes or more. As people walk in and ask if they can get a manicure or pedicure, Kim says "yes" and tells them to pick a color, versus telling them "no, we are full!" The customers are just stacked up which causes the technicians to rush and do a terrible job. If we're calling for appointments, the appointment time should be honored! I recommend buying an appointment book and using it. I get that it is a business and you want as many customers as possible, but if something doesn't change soon, you're going to be losing all of your old customers to salons in Leesburg that actually honor appointment times. read more

Not going back to this place. Not a great service, expensive and the staff is not friendly.

Very rough and unkind staff. You enter in and they come out of the gate swinging, snippy, and with an attitude. Don't come here if you don't want to be pushed around (figuratively and literally, as they're grabbing your hands and yanking you forward). Specifically Kim, the owner- steer clear. read more

No stars at all! The nail tech was so rude and had an attitude the whole time. She didn't interact. She rushed and was very rough. She cut me and did not apologize about it. One of my nails needed to be repainted, she slammed the nail polish bottle on the counter and rolled her eyes. A nail salon should be relaxing and friendly, obviously this place wasn't. read more

Pro Nail II - Nail Salons Near Me - Purcellville, Virginia

I love this spa!!! Such a great family atmosphere where everyone is kind and warm. Kim is the best nail tech who is an expert with dip manicures it lasts for a least 5 weeks. I've also had the best foot massage ever. The pedicure also looks amazing and feels awesome. I highly recommend. read more

Well... they will rush you out of there and try sucking every single penny they can out of you. They dont care about customer service, all they care about is the next dollar they can make and try charging you for everything possible. They price discriminate and it's disappointing. read more

I've been a pretty regular customer over the 10+ years I've lived in Purcellville. As the years have gone on, this nail salon has steadily declined. There's new staff all the time with the exception of Kim and her husband. They gossip and make fun of other customers in their language and laugh in their face. The tables where you sit for a manicure aren't very clean. Today hit the nail on the head and I will not be going back. I waited over 30 mins to be sat for a pedicure. The girl next to me was waiting as well. She had been there 15 mins before I got there. I had a time I needed to be home by, so I got up to leave and they immediately told me they'd be with me. How can that be when the techs were in the middle of someone else's manicure? I didn't want those customers to have a rushed job and I didn't want to spend $45 for a 15 min pedicure. The woman sitting in front of me told me she would have left too if they didn't take her when they did. I realize it's a holiday, and I wouldn't have minded sitting if I didn't have another appt. The customer service in this place is beyond horrible. I will be finding another nail salon. read more

Took my daughter for mom & me pedicures. It's her first time. Our first time in this establishment. Liked the service and the owner and staff were very nice! read more

Love Tina! She was meticulous and super sweet. My nails have never looked better- seriously, not a single hangnail left. And my nails were looking rough. In and out in 25 min. Price was cheaper than most salons around the area for a gel manicure. The salon was clean and everyone was really nice. read more

VERY DISAPPOINTED! The person greeting was very rude and had attitude the whole time, I asked for regular polish manicure and had the worst job ever! I left with a manicure I would expect from a 5 year old, and to top it off when I politely asked for something to clean the nail polish on my fingers, she got mad and told me that that would come off once I washed my hands. Yes!no doubt about that, but I paid for a well done service (plus l left a tip). Bottom line please avoid this place, unless you want to be treated disrespectfully ZERO STARS! read more

Clean salon with great customer service and variety of services as well as color options. My experience was nice and they gave me a relaxing leg and foot massage during my spa pedicure. However, I ended up having to refile my toes and finger nails when I got home because they were misshapen and uneven. I dont think I would return unless I was in a rush and couldn't make it out to my usual spot in Ashburn. read more

So RUDE! There is this tone as soon as you walk in that they don't have time for you. They clearly have the 'favorite' customers but treat others like crap. In addition, they're extremely rough and I have had small cuts on my cuticles each time I have been there. Totally lost a customer! read more

I always get great service here!!! I find designs on google and Kim makes it happen!!! Tina and Jenny give the BEST pedicures!!! Thank you sooooo much read more

Pro Nail II - Nail Salons Near Me - Purcellville, Virginia

I just got a basic pedi and a gel tip mani. I am usually persnickety about what's being done as there's a language barrier, right? But I had complete confidence in the three people who provided service to me today. The gentleman who did my pedi turns out to have 26 years of experience and owns the shop (and Pro Nails I) with his wife. The gal and another guy (apparently the "master" French tipper) did my white on pink French quickly, confidently, and perfectly, working with my short nails (which I prefer so they grow out nicer). I am good at doing my own nails and do it well, so to say I am pleased is a big deal. I'm so glad I went in. Worth the $, enjoyed the friendly staff, didn't have to listen to audio news, in and out within an hour and a half. Ricci Black, resident nearby read more

Love going to Kim!! She takes her time with every customer & her salon is friendly & clean. I have been going to her for over 6 years & im never disappointed! read more

Pro Nail II - Nail Salons Near Me - Purcellville, Virginia

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Worst place ever. Daughter went there for a $45 service and they charged her over $80. RIP OFF!! We returned and requested a receipt and they could not produce one. Taking advantage or teens. Guess they don't need the business! read more

Kim is amazing she's been doing my nails for 10 years and I would never go to anyone but her! Love her nail salons! Fabulous people