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    Problem Solved Home Services

    5.0 (21 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 months ago

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    Response time

    6 hours

    Response rate

    100%

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    8 months ago

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    9 months ago

    Good communication and got the job done in a quick manner. Would recommend to others, fair pricing.

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    8 months ago

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    1 year ago

    Business owner information

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    Rob H.

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    Rob H.

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    Ask the Community - Problem Solved Home Services

    Review Highlights - Problem Solved Home Services

    In a world full of upsells and unnecessary repairs, working with someone like Rob is genuinely refreshing.

    Mentioned in 9 reviews

    Read more highlights

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    Richmond's Air

    Richmond's Air

    4.8
    (861 reviews)

    I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

    I would highly recommend Richmond air, they do quality work and are very professional; Jason helped…read moreus throughout the whole process when replacing our AC unit.

    Problem Solved Home Services - plumbing - Updated July 2026

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