After receiving a quote through Yelp for a Viper car alarm, we took my boyfriend's brand new 2018 Chevy Silverado in to have the alarm installed. In my request for a quote, I was specific about what we wanted, but somehow there was a misunderstanding. At the shop, we found out that our particular vehicle needed a module (which was not priced/included in the quote)....so the actual cost turned out to be about $100 higher than what was quoted. When, I pointed this out to the owner(?), without hesitation, he said they'd honor the quoted price! I did not even have to argue my case. I appreciated that. The installers were also friendly and knowledgeable. The customer service that they all provided was *professional* (as they are aptly named), exceptional, and efficient. Post-installation, the owner took the time to show my bf the features of the alarm without rushing through the process. Highly recommend these guys for their 5-star service! read more

They have a large selection on equipment. The staff was extremely knowledgeable and gave me some much needed tips for my home install. I wish i would have found this place when i first started my project. read more

I went in, talked with Sam and got all the info that I needed and had it installed right there. Great service, a lot of info, top of the line products, great prices. read more

These guys are professional and show that they care for the customer. Every other shop told me they couldn't do what I needed them to and this shop said they would work with me. They took their time and gave me personal attention. As I was waiting for my car to be done I noticed that they would do the same for each customer that came in. These guys charged me less and did the job right. Definitely recommend them. read more

I was in need of a new car stereo but was low on funding, Mr. Roberto a very cool cat and hella informative about stereos,alarms,headlights and cars in general, hooked an older guy like me who knows zero about car stereos up with the right stereo for my needs at very affordable price with no BS. Many thanks pal! Also, the two gentleman that installed my stereo were professionally skilled craftsman that worked very fast, as I shot the breeze on their comfy couch 20-25 mins.., before I knew it my car was pau! Owners there too are very friendly and they keep a pretty tight ship. I"m very impressed and pleased at my first time experience at a stereo shop. read more

I've been there many times over the past 20 years and they do have great customer service that's for sure

Came here yeaterday and they did an awesome job. Also we could watch the football game in there lounge. Excellent customer service. See Sam he is great!!! They told me install would take an hour but was out in half an hour :) Will tell all friends and family to come here. My husband will come here too to do install for his 2014 camaro. read more

Professional Auto Stereo - New double din for my 2007 xterra - Car Stereo Installation Near Me - Waipahu, Hawaii

Great experience!! Walked in as a stranger, walked out as a ohana. Good people, and very knowledgeable about their products. Highly recommend this place. If you guys are looking for aftermarket sound system this is the place to be at. Thank you Sam for hooking me up. The kids love the dvd monitor. Definitely see you guys again for those head rest!!!!!! read more

2 Words "ROCK STAR". These guys ROCK big time:) Professional, very knowledgeable, extremely courteous and patient. If anyone needs Auto stereo equipment, alarms or an upgrade, you have to go see these guys. From the owners to the installers! Def going back to this shop for all my audio needs! Mahalo Sam and Jab! read more

Love this place. Done business here many times and will continue to do so. Thank you to Sam and all the staff there over the years. A+ guys! read more

2 stars because the service was good. I called and asked if they were available and they said they could take me in that day. As soon as I got there, I told them what I wanted and they worked on it and it was very quick. Here's where I wouldn't recommend them... So I drove around for a couple days and played around with the stereo and the speakers and noticed that the passenger door speaker wasn't working? Weird because it was working before I took it to them. So I brought it back and they tried to say that it was our fault when we tried to fix it ourselves, but it wasn't working when we got the car back? So here's the best part, they found the problem and realized it was their fault. BUT, they broke my shift know!!!! They came up to me with my shift knob and was told me that it popped off as they were trying to check behind my stereo in my Infiniti G35. They said it was previously broken and the person I bought the car from just super glued it back on. LOL. Little did they know, the person I bought the car from was my dad's girlfriend and my dad said that shift know NEVER came off. Jokes on them. Obviously it's their fault. I drove around with no shift knob for a couple of days, luckily I could still push the button on the shifter so I could get around. Also, they didn't put everything back nicely. There's a tin part to take off to get to my stereo, that wasn't put back nicely. The plastic parts were all sticking up. It was just HORRIBLE. I was already stressed out because I kept having to drive there to get something fixed. They ended up fixing EVERYTHING as I stood next to them and watched them fix it. NEVER DOING BUSINESS WITH THEM AGAIN AND I DEFINITELY DON'T RECOMMEND THIS PLACE TO ANYONE! By the way, while I was in the waiting room getting my car "fixed" a guy walked in saying his stereo wasn't working after they installed his brand new stereo... already a red flag. I wasn't the only one having problems. read more

Needed my car alarm disabled. I called and they said to bring the car in. They were very courteous and helpful. Very very satisfied

I wish there was a way to give 10 stars for this review. I recently bought a camaro and had troubles with the sub woofer. I took a chance and went to Professional Auto Stereo. The crew of Harold,Justin, Aaron and Sam were all helpful and answered all of my questions. It turns out the subwoofer was blown out and I needed to get it replaced. They gave me a great deal on a new one. Whats best is that they quickly installed it and gave me tips on how to gently break the sub woofer in. I read the other reviews about this place and honestly I can say they are experts at what they do and will actually take the time to answer the questions you have. Very professional atmosphere and I will definitely recommend to all my friends and co workers. You guys gained yourself a lifelong customer. read more

After getting a very reasonable estimate from Sam and the first appointment I asked for, I brought in an aftermarket backup camera/tailgate handle assembly and wiring harness I had purchased online for installation on my truck. Turns out that the assembly housing the camera was of poor quality and would not work properly. Sam figured out a way to install the camera in my existing tailgate handle assembly, and then did a perfect job of wiring the camera to my stock radio/LCD screen. The backup camera works great and I ended up with a setup identical to OEM. Sam was patient with my numerous questions and extremely courteous throughout the entire process. I appreciate him going the extra mile to make it work for me. Highly recommended! read more

I recently got a new car and I wanted to be able to connect my phone so I could play my music. As soon as I got there I was helped and the guy was very informative. He helped me choose which radio fit me best and waited patiently for me to decide if I wanted to truly get it or not. When I finally made my decision he took my car and worked on it. It only took about 40 minutes and he showed me how to work everything on my radio. Really great service and helpful workers. Definitely recommend going there! read more

Called another place, and was told to call after 12 to get an estimate. Contacted these guys was able to get an estimate for exact cost to do an installation. Super fast service and job was on point. Will definitely recommend this place! read more

Professional Auto Stereo - Car Stereo Installation Near Me - Waipahu, Hawaii

Owner knows what he is talking about and his equipment. He will make you a great deal I will definitely be shopping here and letting all my friend know to come here and shop as well. read more

We've needed a module/harness for our truck so that our deck allows for the factory stuff to work on truck, i.e..door chimes, directionals etc. been putting it off after a bad experience with a different stereo company. I've mentioned Professional Auto Stereo to my husband before considering 5 years ago when we had our old truck I had come out here to buy new speakers for it and had a great customer service experience then. This time was no different. I had messaged Samer on Yelp regarding my needs for our truck and got a response instantly, he mentioned he had what we needed and advised us to stop by. We were instantly greeted by Sam upon arrival and after a short discussion on what our issues were he went to work on it and everything worked as we had hoped. Thank you Sam for exceeding our expectation and for awesome customer service! read more

love this place, great customer service. i met the owner and all he's was really respectful and didn't pressure me into buying things that i didn't need. i went in and asked him what i needed he knew already showed me an amp that's compatible with my sub and sure enough about 45 min my sounds was ready to go and i was on my way. no issues whatsoever and these guys are lifetime warrenty. the owner himself is just really cool. thank you guys for an awesome set up and customer service. ill be returning again in the future. if your looking for a fast reliable great customer service then i would recommend these guys. aloha and thanks again for a great 1st time experience. aloha read more

Ohhhhh snaaaaaaap this shop was the bomb!!!! Thanks brada harold for the hook ups... baga is loud!!! My ears ring when I get home!!! Will recommend fam and friends to this shop yesssaaaaaaaa!! read more

The title of "Professional" is truly upheld at Professional Auto Stereo. Jad (owner) and Justin (lead installer) are nothing but amazing to work with. They both took the time to listen to exactly what my vision was and made sure it came to fruition. No pressure or gimmicks just honest people doing honest work. You can bargain shop for better prices anywhere, but there is no price when it comes to installation, honesty and piece of mind. If your looking for anything car audio, do yourself a favor and at least swing pass and talk with them. The worst thing that can happen is you can eat at one of the many awesome places near the shop. I will be a customer for a long time and refer future business towards Professional Auto Stereo. It's so refreshing to know that good people are still out there and providing services that exceed expectations. Wish them nothing but success. Mahalo read more

Got my stereo installed here on my truck. Selected the system I wanted and the crew installed the stereo neatly in a pretty quick turnaround. The system works great. I would recommend Professional Auto Stereo to anyone. read more

I had a Kendwood deck installed at first and then decided to changed to a Pioneer deck the next day. The Pioneer had more features than the Kenwood and that's the only reason I wanted to change it out. The guys at Professional Auto Stereo was very accommodating on the switching of the deck, no question asked. In fact they recommended I go with the Pioneer at first, but I decided to go with the Kenwood. I'm very happy with the stereo. The installation was quick and professionally done. I will definitely come back and do business with them. read more

Their name says it all. These guys know how to do business and they are knowledgeable in their field. The selection was great as well. I came in with what I wanted and they guided me to the right selection, while I verified everything they were saying online. The install, although it was only replacing subs was fast despite fitment issue with existing equipment. As long as I'm on this island, they will have my business. This was the first time I went into a store and came out extremely happy and excited. read more

Came into the store and got a double din and some 6x9's and they said it would take 1 1/2 hours but apparently I'm still here waiting after that time and customers who came in after me got out before I did. read more

This is by far the best car audio store on the island. Sam is a great guy who really just wants you to have the best possible equipment at the best deal he can give you. All of the staff is extremely friendly and respectful. They treat you as if you are family. I was able to get my new truck a full system within an hour and a half with no appointment. I highly recommend this shop to anyone who wants a premium car audio system. read more

i was on yelp this morning looking for their hours and realized that i have been doing business with sam and jed for at least 12-13 years. I have bought systems for 8 of my vehicles and now my harley these guys are straight arrow braddahs you give um your budget they hook you up.always being honest tell you what is best for your $ and your vehicle.i will continue to shop there and recommend them. much mahalos sammy and crew. read more

I used my GPS to search for car audio businesses in my area and found two. One of those two were out of business and the other one wanted to charge me just to take a look at my CD player. I didn't think that was a good way to treat one's customers, so i used my GPS again and found Professional Auto Stereo. I was blown away by their immediate offer to take a look at my stereo without question. They literally found the problem within the first 2 minutes of me being there. They even gave me a really great deal on a brand new CD player with better features than my previous one. If you want good, honest, and fair service then i suggest that you go see these guys and save yourself some time, money, and stress. My name is Kenneth Hodges and i support Professional Auto Stereo!! read more

I wish i could give them no stars! They have low end kind of shit. Average joe grade crap. The owner has terrible salesmanship. He acts like he makes so much money that the next sale doesn't matter read more

If I could give this place no stars that's what they would be getting. They just could'nt get anything right. Every time I would bring it back to get something fixed, something else would break. My reverse camera doesn't work. My amp wasn't screwed on good to my chair and fell off. Now my damn deck isn't working. Absolutely terrible experience! read more

On August 31st I took my vehicle here to put in a double din and have them put in an amp kit. On December 1st, 2013 the first of the big rains we had in winter I noticed a large amount of water in the back driver side of my vehicle. I brought this to my father's (who is a mechanic) attention and he believed that somewhere in the sunroof may have had a leak. I searched my entire vehicle for any spots that the water could have entered, but I could not find any. I wet vacuumed the vehicle until it seemed dry and aired it out for two days, but my car had a very bad sewage odor. A few weeks later it rained again I placed the vehicle within my garage enough so that the sunroof was under to test if that is where the water was coming in from. The next day I found my car flooded again I cleaned the back seat of my car again. My friend and I were driving in my car when my lights stated flashing, my horn started beeping on it's own, my windows would not go up and down, and my warning lights would come on. I explained this to my father so he and my Fiancé took a look at the car and took the carpet out. What they found was a real shock; my car had about two inches of water under the material. I had taken my mother's van to work when my mother called me stating that my father found the source of the leak and that we had to take it back to the audio shop. When I got home my Fiancé showed me a hole a little smaller than a quarter with a wire going through it, on the bottom of it there was a rubber guard that had been pushed out of place. My Fiancé pointed out that he and my father ran water from the roof of my car down to that hole (as if it was raining) and found that was the source of the leak. My father contacted the audio shop guys who of course told him to bring the vehicle in. My father took my car to the shop and was told to leave it with them so they could repair the damages. The shop had my vehicle for two days and called me to pick up my car stating that they fixed the hole and repaired the damaged comfort control module (which was causing my lights to flash and my horn to honk). I picked up my car and started to drive home to Ewa beach about halfway home the lights started to blink, the emergency brake light came on, and the windows would not go up or down again. I got home and I called the shop back and spoke with the owner "Sam" and told him that I wanted to take my car to the dealership to have professionals take care of all the problems that was caused by the water damage. "Sam" told me that I could take it to the dealership, but they would not pay for anything done, so I asked him what my options were and he told me the only thing he could do for me is bring it back to them and they will take another look at it. So my parents took the car back to the shop and they took another look at it. A few days later we got another call that the car was ready for pick up. My father went and got the car and when he was trying to roll down the window it started to smoke which could possibly be from them trying to rig the window for them to go up and down. So my father immediately told them and they told him that they would call him when the car was ready again. My mother got a call from "Sam" again a couple days later and he stated to her that the car was being brought to the dealership for them to fix it because they could not fix the computer on their own. My mother told them that it was fine as long as the car would be fixed, she also asked him about a rental car because I was using her van leaving her with out a vehicle and the gas was slowly draining my bank account. "Sam" told her that they would be able to get me a rental car, but they would only be able to pay for a car for a total of two days...my mother asked him about how long it would take them to fix my car and he stated that it would probably take them a week. My mother asked him why they couldn't provide a rental car for me the entire time my car would be in the shop and he stated that it was an insurance issue and they could only provide a vehicle for that long. He also stated to my mother that if she had a problem with that or if she was going to sue them for the car that the shop would not fix it and that she could pick it up that day. My mother told him to just have the vehicle fixed because I would need a vehicle in the long run. Long story short in the end they didn't want to pay for my vehicle to be fixed and only paid me $2,700 for my vehicle that I bought for $4,500. The body shop tried to say that the water enter from the passenger side, but when I told them there was no water on that side and I showed them where the hole was they did not have anything else to say. I just want others to be aware of what happened to me and how I was ripped off by them. I had no other choice but to swallow and take what they offered because I now have a baby on the way. I am now out of a car and expecting a child. I hope no one goes through what I had to with them read more

one of the most nicest guy I've ever met in my life honest good prices quality work what more can you say if you want your stereo done right take it to Professional Car Audio They stand behind their work thanks a lot guys for the good work keep it up read more

Came in about 3 weeks ago to check out some pricing on double dins while waiting on my double din kit for the Mazda6 to arrive in the mail. Shopped around a few other stores In the Waipahu/Pearl City/Aiea area. Yelped them and found some sketchy reviews. Fast forward to today and Im a proud owner of a new double din thanks to the guys at PROFESSIONAL AUTO STEREO.Walked over to Taniokas for some grindz. Cruzed um on the big ass comfy leather couch,watched some tv and chilled in the a/c and 2 and a half hours or so after bringing it in (A Mazda6 double din is hard to work on,especially with the Pioneer AVH-4500BT and its big ass self) everything was hooked and running like a champ. Going back next week to get my amp n sub wired. Then back in the near future for a remote start,back up cam for the old lady,and some headrest moniters for the keiki. My business is only with PROFESSIONAL AUTO STEREO from now on. Killa guyz. No pressure NO HASSLE. read more

Fabulous....... is all I can say about the friendly service, knowledgeable workers and price I got at professional auto stereo. I walked in, was greeted immediately and the agent assisted me with all my needs in getting my sound system upgraded from stock to solid..... He even asked me if I wanted to install it right then. I did. (H) even stayed after to show me the features of the stereo system. " I love it ". I would totally recommend this place to anyone who's looking to upgrade their electronic needs. 5 stars and a woohoo from me. Shoots read more

Sam responded in a timely manner. He got a hold of me after a couple of days after writing my review. I went into the store to pick up some 8 guage wires for my installation of a 4 channel amp. He did not talk to me about the review because he had not read it at that time. I was not mad because I am a reasonable and common sense person. We all have a busy life. An hour later after I left his store. He contact me about the review. He message about calling him ASAP. I did not call him immediately. I waited after four days. I want to see if he is a persistent owner on fixing the problem. So after waiting after a week. He attempted to contact me every other day. Finally I give him a call and he apologize for the installation experience. He told me to come by the store, because he was not satisfied with just a phone call. He inspected my car and immediately he noticed that the installer did a poor job. He approached me immediately as I entered the busy store. He corrected the issues and I left his store feeling like a valuable customer. He is a man of his word and goes beyond corporate customer satisfaction. Come to think of it we the people of Oahu have a wonderful buisness we can go to and know that we are going to be taken care of. I will be a returning customer for life. So if you think about doing something on your vehicle. This is the place to go. Harold, Sam and Jad present themselves as professionals and provide excellent customer service. Keep up the great job guys. I will be back for my 6.5 components and kick panels. read more

got my viper 5706 installed today, thank you justin and to the owner for the discount and fast service. i love their waiting area, its nice and cold with tv and couch to relax. i would 110% recommend this guys. read more

Sam was very helpful and his workers installed my deck and four speakers in my car in less than 45 min. I love this place and will definitely be back! read more

Really impressed with the customer service here. The owner of the shop wanted to make sure I was satisfied with my purchase. Highly recommend. Just upgraded my sound system. read more

great customer service, you get what you paid for, took them only 30 mins to install a Pioneer NEX 4200 into my FRS. will be returning soon for other audio needs and add-ons for my NEX. read more

These were the most clean and professional auto service center and men I have ever seen. I was very impressed. I first took my car to Best Buy for a trouble shoot of my broken remote/alarm system. It took weeks to get on the calendar, then I almost bought a whole new system. Fortunately, one of the Auto Geek guys recommended me to go to Professional Auto Stereo. When I called to explain my problem, I think it was Sam who I spoke with. I was worried that it was going to take a few more weeks to get an appointment, but he said to just come by at my convenience, so they could take a look and see what was wrong. I told him I would probably go the next day. This morning, I brought my car in and I was pleasantly surprised by how clean the center was and how nice the crew was. I think it was Sam who greeted me and brought me over to Justin to look at my car. In less than 10 minutes, Justin found the problem and fixed it so easily. They didn't even want to charge me, but their time and effort was worthy of a nice tip, at least! I'm so happy with my experience here! Thank you! read more