BE FORWARNED: I came to change the oil, and that included additional warranty repair work. Upon driving off, I immediately called management at this facility after noticing severe damage to my window tint (scraped with razor blade to apply sticker). Per their request, they asked I forward them a photo of the damage. After discussing it with them, I told them that it would cost me approximately 450.00 to replace it. "You're putting me in a bind. We will offer you a couple of oil changes." I told them that I would consider it if the tint shop could patch it up to me satisfaction. I texted them multiple times over the past two weeks, and they were extremely slow with their replies - even for warranty work! I strongly suggest you find a facility that actually puts the customer at the forefront of their business. Save yourself the aggravation of dealing with these people who clearly don't look out for your best interest. read more

Professional Auto Tech - My windshield tint was damaged by this facility. - Auto Repair Near Me - Carson, California

2/18/20 Found this place thanks to yelp and came here to get the company box truck for any wheel alignment. Took a couple hours but the service technicians were very busy as they had a full garage of vehicles. They were able to assist me in getting the truck serviced by noon and did an excellent job. I'd highly recommend this shop for their timely and affordable services. read more

Professional Auto Tech - Outside view - Auto Repair Near Me - Carson, California

Lot of repair shops but very few know limousines. Glad to have found these guys to call when I need my Lincoln MKT stretch fixed. Thanx guys read more

Professional Auto Tech - Thanx for fixing A/C and interior lighting! Clemen is great! - Auto Repair Near Me - Carson, California

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Danny is my guy he always gets me right! And Ricardo all stand up guys and problem solvers given the right amount of time to properly fix your vehicle! read more

This business doesn't deserve 1 star. They have been stealing money from @daydrinkerstruck for over a year. They say they fix something and then a couple of months later something else breaks or the same thing goes out after they claim they replaced it. Recently they "claimed" to have replaced the engine for $10,000. 2 months later the truck almost caught on fire because they failed to tighten a seal. They fixed the issue and later that day the gears stopped shifting...did i mention they "repaired" the transmission also... These guys are rip offs. Next step is reports to BBB and my attorney. read more

When it comes to knowing about issues with your vehicle or like me, my Ambulance's this is the place to come. Pro Auto relieved me from my headaches. They took my burden off my shoulders & took it upon themselves. Talk about taking the weight of the world off my shoulders. I'm blessed to say they keep my Ambulances in service for the public that unfortunately needs them. My old mechanics would just put band-aids on my units but not fix them or keep them running, which made my tow truck company happy. The knowledge that the team brings is incredible. If you have any issue with any type of vehicle, they'll know how to trouble shoot the issue & fix it!!! I'm big on customer service & Ricardo, Antonio, Clemens, Alan, Laura, & Mario truly know about customer service!!! I'll only bring my Ambulance's here. Thank you for your services Professional Auto Tech read more

Glad I took my dads recommendation on this place. Took my 12' Chevy equinox here yesterday after changing the vvt solenoids almost a month ago to try to fix a problem that come up at the most inconvenient time. Problem - went to put in gas one day in October and trying to reverse and drive out the gas station, I would step on the pedal to have my car just turn off. So a friend of the family came to see what was wrong ended up telling me the code read that the solenoids needed to be changed. So trying to get it quick fixed ended up Changing them come to have it still doing the same after being replaced. Long store short this place was able to find out what was wrong and fix the issue in a days time. Very satisfied overall and definitely have already recommended a few family to take their cars there. Won't be trying to be a mechanic any more. The image shows what they found wrong with it. Thanks again read more

Professional Auto Tech - Auto Repair Near Me - Carson, California

This place is incredible. 100% honest, they live what they do and go the extra mile to get the job done right. If you are in Carson, this is the spot to get your car fixed. read more

Always communicating with me about my vehicle. Very reasonable pricing for the quality work they do. I've never had a problem with them. This has become my new go-to mechanic in the Southbay. I've taken every vehicle I've owned here. read more

I have been going here for about 7 years roughly.. I only come here for oil changes and it's pretty consistent. I always call in the morning and Clemen always tells me to come after lunch. I always wait because I live so close, there's no point in me leaving and coming back.. They are all super nice too. My mom was the one who recommended me to come and every time I come in they always ask how she is. She always gets her 2000 Mercedes maintained here. No complaints here!! read more

DO NOT BRING YOUR CAR, TRUCKS, ETC TO GET WORK DONE. My husband has a food truck that he bought from a previous owner who used to bring the truck to get work done here so we continued to bring it back to a place that already new the in's and out's of the truck.. or so we thought. We've paid out a total of about $15,000 to this shitty ass place for them to only use USED parts and claim that they're "NEW" parts.. we got the transmission, starter, and BRAND NEW engine.. or so WE THOUGHT. Every time work was done we would literally be back in 2-3 months worth of time because something always went wrong with the parts they already "FIXED". My husband was out of work ALL SUMMER because Ricardo claimed the parts were backed up "because of covid" lol. After all of summer we get the truck back and literally no more than a month later we're right back there because his truck just completely stopped this happened about 2x. Finally after about three months of smooth sailing with the truck we encountered ourselves in a situation yesterday. my husband was on his way to an event and his truck damn near CAUGHT ON FIRE because they didn't seal some things tight when working on the engine and it caused oil to leak. My husband couldn't breath or see anything in front of him while driving the firefighters had to come out.. we paid $500 for a tow and Ricardo refuses to refund us the tow amount even though his employee Antonio admitted this was THEIR fault when they last worked on the engine. Also, when my husband finally got a hold of Ricardo today and explained the situation Ricardo carelessly responded saying "oh nothing was going to catch on fire relax" what kind of customer service is that?? My husband uses an inhaler on a daily basis but since yesterday his breathing has been very bad..Ricardo will be hearing from our lawyers. Not only is Ricardo's customer service awful, his receptionist LAURA IS RUDE AS HELL. Back in the summer when they wouldn't give my husband a response as to when his truck would be ready, I called out of frustration and tried to get answers and one of the receptionist HUNG UP IN MY FACE MID SENTENCE! when I called back, I said is this who hung up on me just now and she responds saying "yes this is the woman who hung up on you" lol this entire business is a joke. I could go on about how shitty this place is but at that point I'll probably get disrespectful and that's not who I am. Just pay attention all their 13 reviews are from 2 years ago.. save yourself your time and money and take your car elsewhere. read more

Quick, easy, professional. From the receptionists to the mechanics everyone I met was pleasant and knowledgeable. They were quickly able to identify the issue, explain what caused it, give accurate estimates and present me with tips for continued maintenance. I'm forever grateful and will keep coming back. read more

Ricardo and his whole staff are top notch. They truly care about their customers. Not only are they really knowledgeable about so many different cars but Ricardo educates you and shows you what is happening with your car. And they are just nice people all around. It is tough to find an auto shop to trust. I've been looking for a while and finally found them through a friend's recommendation. I HIGHLY recommend this shop. You will thank me! read more

Professional Auto Tech did a great job fixing my AC. All the staff I spoke with were kind and professional, turn around was quick and the repair price was fair. I would not hesitate to bring my car here in the future, they're my new go to mechanic shop in Long Beach. read more

A mechanic you can actually trust. So hard to find these days. My mechanic is now too far away for me to go to so I came here on a recommendation. I cross referenced their diagnosis with my old mechanic and they were in agreement. Ricardo is the manager and he is extremely professional and thorough. So nice to find a mechanic I don't have to worry if I'm being screwed or not. read more

I highly recommend this place. I took my car to 3 other mechanics who could not fix it right. These guys got it going the first time. Ricardo and his technicians are very knowledgeable. The ladies in the Front desk are on point too! read more

Glad I took a recommendation to try this place for bodywork cracking on a vehicle after dealing with several not so honest mechanics. Ricardo and company are extremely professional, honest, and timely. Don't waste your time and money on other mechanics. Well worth the distance to get here and the quality of their work is unmatched. Great folks, good prices, and awesome customer service! read more

This was a recommendation from my smog guy years ago. My Dad's Chrysler needed work and we have been going there for repairs ever since for all of our cars. Don't let the outside fool you. I had been driving by this place for years and thought it was a custom Limo Service. They get the job done and they stand behind the work they do. At times, I've needed to do "the Prioritized List," due to funding and they have helped me make wise decisions on what to do first. I feel they really listen to me when I'm telling them what's wrong with my car. Being female, I haven't always had that experience. They get lots of stars for that. I can easily recommend this place to all my friends and family. It's close to the Ikea in Carson, so my friends in Torrance and Long Beach use the shop because it's easy to get to...right off the 405 and off Avalon past Ikea. I hate telling people about it because they can get really busy, but sometimes you just gotta share the love! read more

Ricardo has been servicing my Lexus for the past five years. I used to take my car to the dealer, but the cost was just obscene. He and his staff are always courteous and friendly. Before you take your car to your dealer or your favourite mechanic, give Ricardo a try. I can guarantee you he will be a lot less expensive. I am so happy I have found a good and honest mechanic. read more