If you are an owner, DON'T RISK your property being "managed" by this company. Ownership and management changed a few years back. It is now a joke but the jokes on you. They basically collect your check, take their cut and that's it. If they have a problem with the tenant, they lay it on you. If theres's a repair, they'll charge you top dollar for their "handyman " to go out and do a substandard repair with inferior parts that you will be re-repairing and replacing again later. If you need to get ahold of anyone or get any documentation, receipts, inspections, reports ....be ready to wait weeks, if ever, to get a response from the one "licensed property manager". You may get a response from an untrained, unlicensed "assistant" but it's usually wrong. You hire a property manager to protect your asset and give you peace of mind, right? This lady will give you an ulcer. You want to pay 8% of your rental income have your check deposited and then leave you holding the bag when your property gets thrashed - look no further... Property Disadvanage is the place for you. Ask for Mickie...you'll get her assistant. There are plenty of companies out there to choose from. If your property, professionalism, honesty, ethics and integrity are important to you, keep looking. Very very costly mistake I wouldn't wish upon my worst enemy. read more

Julie was a fantastic Leasing Agent! She was very easy to work with and really went the extra mile to make sure that I was comfortable with everything before moving in. She was always available by email, text or phone and was truly a pleasure to work with. Even after move-in, Julie has stayed in contact and helped me get in contact with my property managers regarding maintenance issues. I can only hope that my property manager is as awesome and attentive as Julie. The only reason I'm rating 4 out of 5 starts is because I'm concerned with the maintenance work orders. The maintenance staff is pretty good, but limited. It would be great to see more maintenance staff, to accommodate the growing number of properties and work requests. read more

I just want to CONGRATULATE the HOA for the amazing job that they did outside of my house. Thank so much to Erik Runsvold and Benchmark and specially  to Luis Alfonso the supervisor he is great and the three employees who place the grass they are hard workers and they did a great job. Erik Runsvold and BIG thank you to you for helping me with the authorization. You are a rock star God bless you, Natalia read more

For almost 3 years while waiting to buy a condo, we rented an apartment in Oceanside that's managed by Property Advantage. Everyone in the Oceanside office is very nice and helpful. We worked with Laura Rivas for any questions or requests. She did a fantastic job helping us and quickly answering our emails. She also made our move-out easy and pleasant by finding a cleaning service at a good price and returning our security deposit in a timely manner. Another outstanding Property Advantage team member is Fernando who provides remodeling, maintenance, and grounds keeping. Laura and Fernando took great care of us and made our very positive rental experience extra nice. Thank you! We'll miss you! read more

Bottom line: DO NOT RENT FROM PROPERTY ADVANTAGE. I would give negative stars if I could. I do not even know where to being on how terrible an experience their unprofessional and downright vindictive service was. 1. Unprofessional property managers and staff with horrid communication: when I moved into my apartment building they were in the process of hiring a new property manager and I was told the general manager Micki O'Toole was acting property manager. When they hired Veronica Ortega, they did not notify or let me know she was our new contact person. As long as they received online rent payments there was ZERO communication. THEN they decided to change the garage code at midnight on January 1st 2017. They did not send out an email until 11AM on January SECOND, despite multiple tenants calling the emergency help line after being unable to park their cars, to notify us that the code had been changed. THEN, when I was attempting to move out of my apartment and provide my 30 days notice it took me emailing Micki O'Toole- not receiving a response for over 24 hours- researching on their website, emailing multiple property managers and the main info line, leaving voicemails and I did not get a response for over 48 hours about who to send my intent to vacate form to. ABSOLUTELY RIDIULOUS AND UNPROFESSIONAL They made the move out process unnecessarily stressful and difficult. When scheduling the final walk through Veronica Ortega told me she was unavailable to perform it on the weekend and that it had to be done during the work week, however she did not even do the walk through, her assistant Sarita did. As someone who has a very busy and stressful job that is difficult to leave during the work day this was beyond inconsiderate of my time. During the walk through I was told there was typical damage and that it would need a "little painting and a light clean". Getting my security deposit was a whole other nightmare. After handing over my keys on 3/3/17, receiving an email notification on 3/13/17 that my online portal access had been disabled, I did not hear from Veronica or anyone at PropertyAdvantage about the status of my security deposit refund until I emailed them on 3/22 to notify them it was law that I receive my security deposit within 21 days of moving out. Only after this did I receive a response from Micki O'.Toole, with NO apology, just stating "they knew the law and they had mailed it earlier that day". They then proceeded to deduct a cleaning and carpet cleaning fee from my security deposit despite it being normal use, which is not allowed. They will nickel and dime you for every cent they can. 2. No follow through on repairs: when I first moved in, Charlie the repairman was very attentive and responded to maintenance requests. However on 1/2/17 I noticed the light outside my apartment door was out and sent a maintenance request through the online renters portal. I did not receive a response, nor was the problem fixed. I had to send another request a week later, finally received a response on 1/12/17 stating the light fixture did not have power and the HOA had been notified. There was no follow up to make sure it was repaired, I sent yet another maintenance request that was unacknowledged and the light was still out when I moved out on 3/3/17. Additionally, while moving out the toilet became clogged and I had nothing to fix it with and put in a maintenance request, it still had not been fixed a WEEK later when I had my final walk through/turned in my keys to the property. 3. Unsafe building: I lived at Hillcrest Palms, prior to the garage code being changed multiple tenant's cars were broken into, someone was letting homeless people sleep in the garage and I found the front door left wide open multiple times while leaving for work at 5AM. People resorted to notifying other tenants via a lined piece of paper taped to the elevator wall (see picture) I did not feel safe living there. Avoid at all costs. read more

Property Advantage - This sums up the communication and safety of a property advantage building. - Property Management Near Me - Carlsbad, California

Horrible treatment by Laura Rivas. She never answers her phone or returns calls. Rental properties are falsely advertised. Renters portal does not work and no customer service or soft skills to speak of. Avoid this company because they are not honest or ethical. read more

Never had a problem working with this property management company. From walkthroughs to maintenance requests, everything has been a breeze.

Worst HOA company ever! Called multiple times. Never got a call back. Had my vehicle broken into/damaged along with 2 other renters/owners and they will take no responsibility. They have a camera monitoring trash, but not the tenants property/vehicles. The gate has been open for weeks and has exposed us to any traffic wanting to enter the condominiums. Trash continues to remain in front of my unit in the bushes and I watch the gardeners work around it. My water has been cold and caused me to get sick after multiple complaints of cold water in the building. The "paint" they did to our railings is already chipping as they didn't properly sand the prior finish. They are increasing HOA for roofing that they didn't even update on my building. When I attempted to call and voice my complaint, Danielle, at the office hung up on me after requesting to speak to a manager after she had given me attitude about the concerns I had had. Very unprofessional. They charge you HOA for NOTHING because they don't do shit. read more

Our experience with Property Advantage was so bad that we decided managing our property ourselves would cause us less headaches than dealing with PA. They would not support our interests as homeowners and always took the side of the renters. The renters did not take care of our home and Property Advantage would not withhold any of the deposit despite damage above and beyond normal wear and tear. This was the least of our issues with Property Advantage. read more

I recently rented a property in Temecula and I must say that the whole process has been flawless. My contact, Micki O'Toole, has been a real joy to deal with. She was very helpful and professional in explaining the process and paperwork. Her walkthrough was very thorough and the few little things that needed attention were handled almost immediately. Overall, it has been a great experience and I am so happy with my decision to rent this property and use this company! Great job, Micki! Thank you! read more

HOA Boards, please ask your current vendors about their experiences with Property Advantage. Of the vendors that know them, you will get valuable feedback. Their proposal will be very low, but you will get what you pay for and even less. They have a lot a turnover in managers and accounting. Homeowners complained that messages were either unanswered or nothing was done when the messages were answered. Don't let $$$ be your only criteria, because it will end up costing you more $$$$$ in the end. read more

I recently moved over to the apartments on 63rd street, and I am extremely pleased! The apartments are very clean and functional, and the area is great. Our property manager, Lawson, was so helpful and friendly. He warmly guided us through the apartment and answered any/all of our questions, while also providing tons of helpful information! I love my new apartment and the friendly atmosphere, would highly recommend! read more

Just moved into the 63rd street apartments in college area and love my new apartment! Lawson is the property manager here and he's been very welcoming and helpful which I really appreciate when it comes property managers. The units are very clean, nice, and are remodeled, I would suggest this company to anyone! read more

Patrice Vice at this company has been very helpful, and responds to all my questions in a timely manner. thanks for everything.

If I could rate Property Advantage I would give it a zero !!! Just a home owner trying to find a new home to rent... After calling multiple times throughout the week to try and get a showing no one answers the phone and you get directed to the voicemail of Maria whom your supposed to schedule a showing. It's very frustrating since I have called other places like management property and they all answer and give you the appointment right then and there. Whoever this Maria is obviously doesn't do her job and I wouldn't recommend any new home renters or home owners to use PROPERTY ADVANTAGE. Since they are too "busy" to even answer the phone. They need to hire someone who will answer the phone calls or fire Maria Galarza. I am very disappointed in Property Advantage. I did not expect this outcome. I never right reviews but I really thought this was necessary so other people like me in search of a new home don't go through the same disappointment. It shouldn't take that long to hear back or have to leave several voicemails or call multiple times just for a simple showing. read more

I have had a good experience with the property manager, Julie. She is very friendly and responsive. She can be reached by phone of email easily and handles your problems efficiently. The property itself is a good place to stay as well. I would highly recommend it. read more

I recently rented an apartment in San Diego through Property Advantage and I couldn't be more happy with my experience with them! Karie, my property manager, has been nothing short of amazing! From the moment I called her to discuss my interest in the property, through the leasing process and up until the day I moved in, she answered all of my questions promptly and was so sweet and helpful. Also, the general manager in the office Micki, was professional and such a pleasure to work with. Thank you so much Property Advantage! You have a great team working for you! read more

BEWARE! They will not return your calls and wont even give you therir cell phone # to contact them. Rent amout was agreed upon, so I payed the $35 credit check and went into sign the lease and it was $40 more monthly and an additional $150 was tacked on for moving in fees! They just shrugged and blamed it on the owner saying "ohh uumm he just changed it". Beware of the Scammers here! read more

Horribly run, poor customer service, unreliable. I had left 3 messages to see a rental house over the course of a week. I never received a response back; however, we were extremely interested in the house so we continued to pursue. We stopped by the Carlsbad office which called to the Oceanside office to find out when the house would be showing. Again, I got a response of "someone will call you this afternoon". Again, we didn't hear from anyone. I called again and this time an agent called back to say that she had shown the house that morning and the people were going to be submitting an application. She advised me to call Monday to see if they actually applied. I explained that I would rather not call anymore since no one ever responds. She then proceeded to hang up on me. Absolutely ridiculous. read more

I've lived in one of their properties for 7 years and they do their best to make things right.

We have been so pleased working with Cindy. Luckily for us, in three years, it's only been a couple times as it's usually when when there's an issue. In those instances she has been extremely responsive and understanding. I'm so happy to have her working with our HOA! read more

Our property manager, veronica Ortega, has made our transition into our new home seamless and enjoyable. She has promptly responded to any requests we have and followed through on making sure they are addressed. It is my pleasure to leave this review. read more

Hands down a fantastic experience!! The team is personable, professional and very courteous. I was treated with respect on every call. Recently I worked with Bonnie and Susan who provided excellent customer service from beginning to end. I highly recommend Property Advantage to everyone. read more

I have owned my condo for over 11 years and have many unpleasant experiences with previous property management companies & their managers. Recently, Property Advantage acquired our HOA & appointed Mr. Kevin Colpean as our property Manager. Mr. Colpean is absolutely wonderful! Every problem request or inquiry has always been addressed immediately. Mr. Colpean is very professional & very efficient. More importantly, he is very composed & very polite when resolving situations that are difficult. I truly appreciate Mr. Colpean & the valuable asset he is to our community. Mr. Colpean defines excellence in customer service & management! Our HOA is fortunate to have him! Lorie B. read more

9 years in Cardiff and they keep raising the rent every year but nothing ever gets accomplished by them. We have had water leaks twice a year meaning we need new copper piping, the carpet is over 20 years old and they don't return our calls or emails requesting help. They have undergone a lot of changes, but i thought after our last annual home inspection, things might change.............not so much. thanks for nothing, slum lords! read more

I went to olive ave in lemon grove and the property manger Sarita was so very nice. The property looks nice and it is so quiet. It is a making for a great place to live. But she is full. I will wait 3 mths just to get into this property. She really keeps up with this property. Rent is ideal. read more

Veronica was the one that helped me find my new apartment. She was very responsive and super professional, she made the whole transaction of moving within 3 days incredibly easy for me. I would give her six stars if possible! Thanks Veronica! read more

Karie Vigil is the best, no nonsense, great customer service, personable, explained how the company would be able to help my elderly parents with their rental. I feel such relief as it takes the burden of my parents to have to drive back and forth to Escondido and filter through, interview and do a bunch of paperwork to get the property rented. I would give her a 10.. Thank you Karie, your the best.. read more

My life is going smoothly because of the work that Property Advantage does for us ! They've listened to my thoughts & requests via emails to my main property manager, Sylvia Campos, and their accountant gives a stellar monthly report that I can see every dime spent toward the management of our properties. I recently hired a financial planner, to help me with refinancing and her main comment was what an awesome report we get from Marianne at Property Advantage !!! Very re-assuring ! Jennifer B. read more

I have tried to get a hold of someone to rent a property that is listed on MANY website. I have left 3 voice mails and have never got a call back its a little odd don't they want business??? Not only that but when I call I can't even talk to a person its always a voice mail. Just annoying and super unprofessional. read more

A huge thank you to Kyle and Raven for all the help since we moved in. Kyle has been professional and responsive in addressing all the issues that have come up. On a Saturday afternoon, we had a pipe leak with a significant amount of water in front of the house. We got in touch with Kyle and he came to the location immediately, the water was shut off, and he followed up for repairs. Any communication is returned promptly. We are in a very large community and Kyle has many responsibilities. Thank you Kyle for all that you have done and continue to do! read more

Very unprofessional. I called them because I had electrical problems. They sent a handyman that said he dosn't work on electrical.???? Crazy right? He was looking for the electrial box inside. Most houses have it on the outside like mine. WOW!!!!! DON'T USE THIS COMPANY!!!!!1 read more

I had a viewing at rosebud with a lady name Sarita. She answered all my questions on the property. The thing I didn't like was the unit was very small for what they are asking. read more

Thank you, Kyle, for always being super responsive, super friendly, super patient and super helpful!!

Doo not rent from this company they are thieves we are military had our final inspection them knowing we were leaving the state they said we would only be charged for a few things because the place was very destroyed when we moved in because the owners where to cheap to fix the place up and they said we would get most of our deposit back turns out a month later we waited for the check while already being out of the state they send us a letter saying they took all our money clearly they took advantage of the fact we left the state and couldn't argue they really did me and my husband dirty they used our money to fix up all the stuff that where wrong with the house before we moved in!! So beware they do take advantage the worst part is they did this a military memeber commmon these people are horrible mickey your trash !!! read more

This company seems to go out of their way to be rude. If you sell a condo in a property they manage they will absolutely gauge you on the cost of providing the legally required documents. To send an email with a link to documents they already have on file (think three minutes of their time), they charged my mother $800. Ask them about it, or anything else, and you'll get a "tough sh%t" email in response. Find someone else. read more

Oceanside has been great to work with. I've been dealing with the same manager for years now, Lara Doronzo. I couldn't ask for a better property manager who handles all my tenant needs, communicates them back to the owner, and arranges for the work to be done. Thanks Lara for all your care. read more

After rerading some of the reviews thought i'd just give my 2 cents of the experience so far. I've only been working with Sylvia Campos for a short time (Oct 2012) however in this time she has definitely exceeded expectations. Our move was a bit move difficult (mostly my fault) as my family was living in Australia before this move. Syvlia was via efficent via email as we were overseas. 2 days before leaving from Australia to come back to Oceanside in ended up in the hospital and Sylvia went to the extra mile to ensure everything stayed in line and that every "i" was dotted and every "t' was crossed. The condition of the house was great, communication with Property Advantage has been great. We haven't had to use a maintenance request yet or had any challeges as we are only 2 weeks in the home but so far "ALL GOOD". Thank you Sylvia! read more

Karie Vigil is so great! The whole team is respectful of my needs and is quick to respond to all of our families requests for repairs and concerns. I am so pleased to be a tenant of this company, and would recommend this company a thousand times over! read more

Overall, I had a good experience and only had some minor issues arise, but those were addressed by property advantage timely and in a satisfactory manner. David Cohen was professional and very helpful. The application process was a bit too thorough in my opinion but I can't fault them for being detailed oriented. Overall, I highly recommend them. read more