Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Last year, the City redid the asphalt, driveway approaches, and curbs on our street. Our block…read morelooks wonderful. We also replaced our 30+ year old roof. Unfortunately, as a result, many critters came out of their hiding. We had a spider issue both inside and outside our home. We also had ants inside our house for the first time in over 20 years. We searched for a pest control company and after several quotes, we chose Homeshield and it was a wise decision. Though the regular service is quarterly, they will fine as often as needed if any issue arise before the routine service. Our tech, Oliver has been servicing our home from the beginning. He is always punctual, polite, and professional. He addresses all of the issues we point out while he is at our home. The price for their service is fair. Their office is always professional and it is easy to schedule a service, usually within a couple of days of calling. We will continue to use their service for a long time.

Had a minor roach problem. Jonathan was really friendly, took me through the problem areas to look…read moreout for and walked me through the options. I have a cat too so I was really happy that he mentioned more eco friendly solutions too. Natalia and Jessica were also really helpful in coordinating with my schedule. I had to reschedule and they were very understanding of it.

We had a flea issue and Dennis was honest and thorough with his work. He would follow up to make…read moresure everything was OK. Also rich was courteous and punctual. Would recommend

John came out and did nothing. He did not attempt to walk around the property as other termite…read moreinspectors do. I explained to him I had dealt with subterreanean termites that were treated with powder. Then I told him the same company treated some kitchen cabinets with bait. Then explained another company found the same dry wood termites inside and out. Near my front and back porch. Was treated. Inside where the skylight was. Treated there. The lights in my kitchen were opened and guess what termites? He put bait in about 6 overhead led lights. Then found some in the one bathroom and opened up a glass enclosure that had wood inside. He treated that also as it had termites. So I told him they are coming down the skylight. Well his answer was call a handyman. To seal it. Then I asked him to please check out the roof. Well no can do for him. One was on the bedspread and I photographed it. He claims it wasn't a termite. Then explained I had to use a bug zapper to keep them out when they came down the skylight. So he tells me he sees nothing. Call your previous termite company. You bet I will. This is someone who does not do his job. Wasted our time and a no care attitude. Just because they aren't swarming now does not mean anything. Because once the heat starts they will be here again. Thanks a lot for nothing! Bye the way. His wife told me he could do the inside skylight sealing and check the roof. She is the secretary or whatever. At least be educated and know what to tell your customers.

I used this company two weekends ago and they were OUTSTANDING! The two ladies that answered the…read morephone were very patient and knowledgeable. I had never had my house termite tented before and had so many questions. Their price was reasonable, about $1,000 less than another company I solicited a quote from. John came over to go over everything we needed to know, dropped off the bags and he was so nice too. The people that came to do the actual tenting were professional, friendly and great. No issues at all. Debbie informed me that I can call my local police department to request for surveillance devices and for extra patrolling of my property! THANK YOU! I highly recommend this company and plan to use them in 10 years.

Erica arrived on time, got right to work, and did an excellent job inspecting the house, garage,…read moreand all crawl spaces above and below. She communicated clearly as she completed each step, and let me know what to expect after inspection. Very thorough and reasonable.

Very honest termite inspection. Will continue to use their services in the future, especially if or…read morewhen we'll need fumigation.

Similar to Maurice below, I paid this man $500 to trap a skunk and rats under our house. He reset…read moretraps two or three times and didn't catch what we hired him to catch. He blamed me for various things like questioning why he wanted our crawl space 100% open during his trapping. He lied and said he removed and reset traps when he did not. I was home on the days he said he was there, my dog barks, and I checked the trap several times a day. This guy simply was lying about resetting the trap. He abandoned our house completely for 13 days. After a skunk sprayed under our house a second time while Daddys Pest Control was supposedly helping me with the problem, the smell was so bad we couldn't be in half our house for 3 days. I fired him. I hired a much better trapper who in less than 24 hours trapped and removed the skunk for half the price. Basically I paid this man $500 to do nothing, and a different guy $250 to trap and remove a skunk. 2 stars for his responsiveness to the first call and coming out to get the first $500 check and set a trap two or three times with cat food that caught a possum that was not the problem. Zero stars on actually doing what we needed him to do. A competent trapper getting the job done quickly with 24 hours of firing Daddy's Pest Control is all you need to know. He might be great for ants or bugs, but look elsewhere for bigger pests like skunks or rats. I am not trying to kill anyone's livelihood here, but this man is definitely not your guy for skunks or rats.

John was able to come by inspect my place and set the proper traps that I needed. Without having an…read moreidea what was underneath my home (skunk or opossum) we finally caught the opossum that was stubborn to come out for almost 2 weeks. But with patience and the traps he placed strategically we finally got our troublemaker. Thank you so much and being very professional.

I saw rat droppings and Haven was the only one that responded to me after contacting multiple pest…read morecontrol companies. He was kind enough to stop by right away. He was so kind, helpful and offered me a lot of reassurance. He did an inspection and confirmed that there was no infestation. He did this all for free and advised me to contact him if I saw any droppings again. Haven was literally a life saver, he is so kind, helpful and knowledgeable. I cannot recommend him enough!

Very disappointed with the "free inspection" I received from a Tech named Hamilton . The technician…read morecame out, took a very quick look around, and said he needed to see the actual bugs to determine whether we had termites. That was the extent of the inspection. I was expecting a more thorough evaluation of the home and possible signs of termite activity, especially from a professional company. Instead, it felt rushed and unhelpful. If the inspection depends on customers catching and saving bugs beforehand, that should probably be explained when booking the appointment. Unfortunately, this experience did not leave me feeling confident in their service.

Contacted them late Friday afternoon and they were prompt to respond. They immediately came out the…read morenext day to take care of the wasp issue. Service was fast and professional - I will definitely call on Matt again, thank you!

Prompt response. Very personable and pleasant agent. They got the job done efficiently and…read morecompletely. Highly recommended.

About a month ago, i found a homeowners worst nightmare both: drywood termites and subternean…read moretermites eating my home in my external and interior attics and mudtubes in my raised foundation of my home. I had gotten quite a few quotes from various vendors for tenting and trenching Termidor and Nykor provided a no-tent solution that was priced competively and only a few hundred more than the traditional methods of tenting/ trenching, and they offered the same 2 year guarantee that all the competitors offered. They worked with me to inspect the home and noted their findings and gave me a very clear invoice and quote to my email. I had a good experience for a whole home Termite Service from Tony and Chris, they arrived promptly on 3/31/2026 and proceeded to treat the bare wood areas of my home inside my garage and inside my interior home attict, and also the subteranean area under my home and base boards per their quote. The service took about 2.5 hours and it was relatively painless beyond some overspray clean up on my appliances and lighting fixtures, they were very clear to cover and remove any paper items like books, and I moved everything off the walls for the interior spraying as best I could per the instructions. The service went well, and as it takes time to see if the treatment worked given that they sprayed Termidor, I cleaned up all the frass/ termite droppings i could see in the affected areas and I will ask them to come back next year around this time for an inspection or If i see more activity and once the 2 year guarantee is over, subscribe for them to come back to inspect and do a treatment of any newly affected areas. The only issue was they charged me the wrong price at the end but promptly refunded the amount and charged me properly, which is one of the most honest things I've seen any vendor do, then their payment went through the next day.

Nykor called me shortly after I reached out to them and gave me very helpful information about the…read moreproblem I was having. We had just started using the HVAC system and had an issue with a leak that created moisture allowing gnats to breed. We did not end up needing Nykor's services as shutting the system off for a few days fixed the issue. I really appreciated their advice and integrity. They said they could come out and treat the issue but didn't want to have us pay for something that would only treat the symptoms and not the actual root problem. I will absolutely reach out to them again if we have future issues.

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Sean was great!! I typically have Brian come who is awesome as well but he was unavailable. Sean…read morewas very friendly and courteous. He even called instead of ringing the doorbell so as not to wake anyone up in the house. He did a great job and I am happy with my service!