I have been in a rather embarrassing number of minor accidents of the last few years. The first…read morecouple of fender benders I went to another place, that shall remain unnamed. It was okay- but the old car never felt back to normal and quite, honestly, I was really talked down to (Idk if it is because I am women, or I wrecked my car, or they thought I didn't know anything...) Then a friend recommended Bel-Kirk. They are fast, kind, always keeping me informed, treat me with respect and even a little humor and my car... wow it LOOKS better than before I brought it in. The repairs are always perfect! Thanks Bel-Kirk

I have taken our cars to Bel Kirk a couple times over the last 10 years or so. They have always…read morebeen kind and considerate in providing estimates and performing quality work. I realize there are larger shops with shiny new shops with neon lighting, but that does not make their work good. Bel Kirk is a bit old school in their approach to using workmanship with the newest products and techniques. It might take a little while to get in, but if you can wait for an opening at their shop, I would wait for them.

I was hoping not to need to revisit Sameday in Bellevue, but some loose debris on the freeway…read moreimpacted my car. Chris at Sameday was the first person I called (again!) due to his wealth of knowledge and expertise. He listed a few options for me that fit the year and mileage of my car, which I always appreciate. Another 5 star review!

Chris is really good at customer service! The work was excellent on a paint repair on a 26 Tesla Y…read more Highly recommend! Thanks.

Highly recommend this place! I've visited twice in the past six months, and both experiences were…read moreoutstanding. Everyone I interacted with was respectful and provided some of the best customer service and knowledge I've ever had. The staff is friendly, down-to-earth, and truly cares about customers. They've gone above and beyond for me more than once, and I really appreciate it. Five stars all around!

I met Fadi, the owner when I came in after my scuff guard came loose from my grill. I'd had a small…read morecollision that cracked my headlight lens and damaged the grill. I needed someone I could trust and Fadi was so kind, explained exactly what needed to be done, and saved me a lot of money and time. He has a couple guys working with him who are also top-notch. This is a small independent shop. They deserve your business, and you won't regret choosing them. I heard from another woman who came to pick up her car how wonderful Fadi is and reassured me, I was in the right place. She was not wrong, and I will continue to refer Carriage Rebuild. Great value, excellent work, with prompt and thorough communication. It also helps that Enterprise is right across the street! 5 's

They do extraordinary work. Great attention to detail I recommend them unconditionally.read more

Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in…read more2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update.Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in 2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update. This was a parked accident thatvtge FedEx truck hit me.

Got side swiped on my entire driver's side and was extremely anxious and stressed about the whole…read moreprocess to get it fixed. I called everywhere in the area and everyone was about 2 months booked out. Factory Finish reached out to me to let me know there was a last minute cancellation and I was able to get my car in a month earlier than planned. Roeuth was very patient and kept me updated throughout when my car was being repaired. Got my truck back today and they did such a great job at fixing it as well as cleaning it. Feels like a brand new car! Thanks Roeuth and Factory Finish!

I took my car in for repair and personal items were removed during the repair process. Would never…read morerecommend going to an auto repair place that steals from their customers.

Excellent business to work with. They have worked on several of my cars over the past 20-years and…read morequality is their biggest asset.

I was told on 7 separate occasions that my car "should be ready by X day." I felt frustrated as I…read morewas told that the repair would take no more than 5 weeks. It took them 8 weeks and 2 days to complete repairs. I could have had my vehicle back in 4 weeks had I gone with a Porsche Certified shop such as Haury's. This shop is high density, not high volume. Overpromising, underdelivering, lies. 1. I was told that parts were 3-4 days out. It took 13 days for the parts to arrive. They said that a door latch cable was out of stock. On 12/29, I ordered the door latch cable. Part arrived 1/16 and they refused to install it. They kept me waiting until on 2/8. I called their vendor (Porsche Larson) and the vendor had the part in stock the entire time. They lied to me. 4 WA State Porsche dealers had that door latch cable in stock. NO supply chain issues, only lies from my SA Challan Kershaw. 2. With parts and approved payment on a $14.1k insurance repair, I expected a no-delay situation from 1/16 (part delivery date) - 1/22 (paint start date), and a no-delay situation from 2/7 (build completion date) to 2/12 (alignment date) 3. Until 2/1, they did not attempt to pick up the pace of repairs. On 1/31, Challan Kershaw told me that they devote 17.3 hours of build time to each car per week and that because my car required 44.8 hours of body labor -- reassembly would take at least three more weeks. After my phone call with Production Manager Kyle Emmerich, it took them 3 days (2/5 to 2/7) to complete 44.8 hours of body labor -- NOT 3 weeks. They only started to "care" once I started calling them daily about the deadlines and commitments they offered months prior. I had to cancel three road trips. At the end of the repair, they waited an additional (and unnecessary) three weeks to install the insurance-approved PPF/ "clear bra" which put my trip to Canada in jeopardy, and delayed pickup once more. 4. My car battery was damaged from storage and lack of normal vehicle use. The battery was tested by a Porsche dealer and was noted as being in excellent health 35 days before drop off at Bel-Red Auto. The battery should have been placed on an OEM trickle charger during the 65 days that it was at Bel-Red. They could have billed insurance for the use of a trickle charger instead of destroying a battery. If insurance had declined the use of a trickle charger (unlikely) Porsche would have sent an authorized service provider to jump the car (under warranty) or tow the vehicle to an authorized service provider. 5. I had to have a new battery programmed and installed by Porsche Bellevue (consequential damage/$920.00). 6. One of my carbon fiber side blades was improperly installed - the front-driver-side-door blade is falling off. They destroyed my door control module. The module clip had been ripped off/a new door control module had to be installed by Porsche Bellevue. Unacceptable for a shop to make a series of negligent mistakes over 2 months. 7. They have become complacent. They are no where near the "best" body shop in Bellevue. You're as good as your last job & your credibility is as genuine as your last lie. If your service is awful and you can not fulfill a promise, no one cares if you have been in business for 41 years. 8. People do not have the patience to deal with being told that their car should be ready by X day on 7 separate occasions, or for a repair to take twice as long 9. I felt deceived and disrespected - my age should have had nothing to do with my car's repair process or status. Being told by Challan Kershaw on four separate occasions, "Well I know you're young but..." is condescending, demeaning, and ageist. They are passive-aggressive and hostile once you point out their bullshit. Recommend Metro Auto Rebuild, Haury's Collision, or an out-of-state shop.

Three times the charm! Great customer service, great team and Leadership qualities from Lori!…read moreExceptional, above and beyond in their profession and craft. Highly recommend, actually- I would only recommend then for all your auto body works/projects.

Owner and staff friendly and accommodating. Did great work at a reasonable price and in just a…read morecouple of days. I was very happy with the result and would highly recommend them.

Great repair shop with experience repairing exotic luxury cars. Love that they have images of some…read moreof the vehicles they've worked on which gives confidence that they know how to take the care required for high performance vehicles. I had minor body damage repaired on my Tesla Model 3 and was pleasantly surprised that the actual repair cost came in lower than the estimate. I very much appreciated that since for something like this it's better to estimate a little high and be pleasantly surprised rather than the other way around. The detailing work they did as part of the repair was a great touch too which made my car feel even better than when I got it new from the dealership. Although I hope to never need their services again, they would be at the top of my list if I ever did need repairs.

Nightmare experience overall. It was over five weeks since I had called for a rear-end repair and…read morethe date was never met, I was only informed late in the day it won't be ready until after the weekend. The repair process was still quite painful and lengthy, but some of the lag time was caused by Tesla parts.