Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

I had everything I own stolen from two separate units…read more I stored my belongings here for over 20 years, paying roughly $40-50k over that time. In the end, about $50,000 worth of my property was stolen from my two units, including irreplaceable items from my late father and grandparents, original artwork, and a career's worth of work samples (50+ snowboards). Their cameras only cover the outside of the buildings. Other storage facilities advertise interior cameras as a safety feature; this one doesn't have any. The front gate regularly allows multiple cars to pass through with one code entry, and the building doors themselves don't require an entry code or are usually propped open - essentially, anyone can enter the property and the buildings with zero verification that they should be there. Their website and payment system make you re-enter your payment information after you've already entered it and clicked confirm. I spoke to them about this numerous times, explaining that it's confusing; no retailer ever makes you reconfirm a purchase. Their response was that they didn't want people double-charged. I'd much rather be double-charged than robbed blind. Read into this however you like, but only my wife, myself, and their staff knew I had these units. I generally came midweek/mid-day and was careful not to leave anything of visible value in the hallways. My units were across the building from each other, and there was no obvious way for someone to know which units to target. My theory - and the detective on my case agreed it was plausible - is that I forgot to confirm my payment on their website one time, sending my unit(s) to pre-lien status. I paid the moment I got the notice, but the damage seems to have already been done. The thieves went through every single box in one unit, but stopped a third of the way through the other, leaving thousands of dollars of stuff untouched. Why? It's almost like they were told to stop for some reason. Maybe after a payment was made? When I reported my theft to the front desk, one employee was genuinely shaken, but the manager had an unmistakable "oh, sh**" look and showed zero surprise that I'd been robbed. To make it worse: insurance requires receipts and proof of ownership for decades-old belongings, much of it from people no longer alive to help me prove what I owned - capped at $5,000 on a $50,000 loss. Two decades of trust, gone. The place looks nice, but not everyone has a nice experience. I left one star, I wish I could leave less.

Very attentive and patient with my questions, as someone who has never had used a storage unit.read more

Mary and Christy were very helpful in the check in process! Both were patient and made sure that I…read moreunderstood what needed to be done.

I recently moved my storage unit from Public Storage in Carlsbad (which I would strongly caution…read moreagainst) to Encinitas Self Storage, and so far, I'm very happy with the change. One of the biggest advantages is their full-year price guarantee. I was told that rates only increase once a year--and at a modest, low percentage--so far, that has held true. It's refreshing to find a storage facility where you don't feel like you're being taken advantage of. The staff are helpful and professional across multiple locations, and the reviews that led me here seem well-deserved. Self storage can be a racket, so I'm grateful to have found a place that's fair, transparent, and customer-friendly. If these practices continue, I would confidently recommend Encinitas Self Storage.

So easy to work with, getting a unit same day was a breeze for us!! They are really friendly in the…read moreoffice.

Fantastic customer service!…read more Vid is quick to respond and took great care of me. Definitely recommend this place

Called A1 Storage on Nettleton Rd and Vid got back to me right away -- no waiting around, no…read morerunaround. Super friendly guy, easy to talk to, and he offered me a great deal on the unit. What I appreciated most is that he was upfront about everything from the start: pricing, terms, all of it. No surprises. If you're looking for storage in Vista, ask for Vid. Highly recommend.

I completely recommend this location for your storage needs. The customer service has been Amazing!…read moreI have been using this facility for a yr now. They have been incredible helpful when I needed to move to an additional storage. Helped me return a trailer to another U-Haul facility & provided me with Special assistance with reminders due to my TBI. The manager Sonya Decatur is an incredible asset to the facility & I have complete confidence in the security at this facility. Thank you Sonya

I went to pick up a truck that I had a reservation for. I was with a friend and added him as an…read morealternate driver. However, he had license that had expired a few months ago and a paper from DMV showing the renewal. The computer didn't validate his license so I asked to remove him as a driver. Then my whole reservation was rejected and canceled. I was frantic as I needed a truck and had always gone to UHaul, like for over two decades. It turns out that because my friend owed money to UHaul for a rental that was stolen and returned damaged, a rental he had bought insurance for, where there was a dispute over the insurance coverage, a rental that had NOTHING to do with me, they would not let ME rent a truck. I called and spoke to someone who informed me that I would NEVER be able to rent a truck from then until the issue with my friend was resolved. We are not married and never were, we are not and never were boyfriend/girlfriend, and had and have no financial ties whatsoever. It did not matter. THEY REFUSE TO RENT TO ME BECAUSE MY FRIEND OWES THEM MONEY!!! I will be taking legal action against them after I finish this move as no form of discrimination is allowed in the state of California. After that, I WILL NEVER RENT FROM THIS COMPANY WHOSE POLICIES ARE UNFAIR, MOST LIKELY ILLEGAL, AND DISCRIMINATORY ON THE BASIS OF WHO YOU ASSOCIATE WITH. Totally un-American, which I hear is the fashion with some nowadays. If you want to deal with a MAGA company who does not care one bit about loyal customers, have at it. Good luck!

This is the worst place. They get in with it being cheap. But I started in Dec 2025 at $110 and now…read moreI am up to $265 by May 2026. They also have a lot of homeless people around. The people working there are very nice. But this company is a scam. We now having to find another place that don't double in rent.

Hello, my name is Michael US storage was very helpful and professional.It was very clean and they…read moreaccommodated everything that I needed.You.A storage is the best place to go Rob and Nicole are very helpful to make you feel comfortable Thank you robin nicole

Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

It's been a year storing my stuff with them. Today I gotta move out and want to say thank you to…read morethe staffs for doing their job at best. The facility is safe and clean. I've never had any issues with my storage or stuffs in there. The best part is how consistent is the price. They offer 1 year price guaranteed and even after 1 year, the price will go up just a little bit and it makes sense. Unlike the other places that would increase the price just within less than a year. I would recommend this place to anyone who looking for safe and clean with reasonable price.

Attendant/manager was clear, concise and helpful. This matters as the corporate-ese needs some…read moreclarification. He did so.

There is nothing good I can say about my experience At Secure Space Vista. I emptied my space 3…read moreweeks ago.I am suppose to receive a refund for $546.00.I have all the paperwork done and approved.I was told I would receive my check in a few days,that was 3 weeks ago.Most of the time no one is there ,even though their hours are posted.I've called corporate and they said there's nothing they can do.I have to talk to the store manager and they say I have to talk to corporate.It's an unbelievable run around.They aren't honest people.This place is a total nightmare.I would not recommend ever using them for storage!!!! Duayne

Great customer service, were shown the unit before committing and were walked through all the…read moreoptions. Nick was very helpful and friendly!

Nick was so helpful! Check in was easy! The facilities are nice and exactly what I was looking for.read more

1 star because the manager was always helpful and responsive. That's where the good stuff ends…read more This review is absolutely related to corporate level actions which represent a greater problem with storage companies and their insatiable greed. I started renting a unit from West Coast Storage in November 2025. My monthly rent was $159 for a 10 x 10'. $144 rent and a $15 insurance. By May 2026, the company was sending me an email titled RENT ADJUSTMENT NOTICE. Seemingly benign words introducing me to a shocking email that stated my rent would go up to $220, effective immediately next month. From $144 to $220. A 35% increase!!! Here is a direct pull from the email stating why: "We do not take adjusting your rental rate lightly and understand cost increases impact you. We want you to know that this is not a reflection of your tenancy but of several other factors. When we make rental rate adjustments we consider rising facility costs, facility maintenance needs, facility improvements and current rental market conditions among many other factors." Reading this BS was insult to injury. Rising costs from one month to the other at a 35% rate? So ridiculous. I'd heard that storage companies were gouging customers, and now I experienced it myself. I had already read the reviews saying that at about the 6month mark, they ceremoniously increase rent. But I had no idea it would be such a astronomical increase. Cowards hiding behind lies. I'd rather they just come out and say 'we want more $$' than hide behind the joke of "rising facility costs". Companies like West Coast and Public Storage are preying on customers like sitting ducks, waiting half a year until the renter has settled into the unit. Then they hold you captive & gouge you. The obvious question is how can companies get away with this? I've since read about the lawsuits and found out that some companies have a clause saying they can increase rent up to 500%. These business practices are criminal.

Clean, climate controlled, secure self storage facility. Excellent service from Erin. Very helpful…read morepre-move in and on move in day. Very good value.