I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

We have been customers for more than 20 years now and the staff, Gustavo and Ana, have always been…read morefriendly and understanding whenever we needed service. The inside of the location is spacious so you can get to your unit with no problems and the storage units are decently sized to store many things.

I heard about Lighthouse Storage through my in-laws, and I'm really glad I made the switch. I had a…read moreprevious storage experience where some of my belongings were stolen, so security was a huge priority for me when choosing a new facility. Lighthouse Storage has truly given me peace of mind. The 24-hour surveillance, secure access with a unique code, and climate-controlled units (AC) make a big difference. Every time I access my unit, I feel safe and confident that my items are well protected. Misty, my representative, was also amazing to work with. She was very informative, easy to talk to, and took the time to show me the unit before I decided if it was the right fit. That level of customer service made the whole process smooth and reassuring. The facility is clean, well-maintained, and clearly designed with customer security in mind. I would definitely recommend Lighthouse Storage to anyone looking for a reliable and secure place to store their belongings.

Andrea is very helpful and thorough! She let us know about…read morethe policies, changes in recent law and guided us to the location.

Amazing experience. I have not been able to really be out and about due to health issues. It was so…read moreconvenient. I was able to see the rental options online and even rent online. I am not comfortable doing so, and I was able to rent over the phone. Property was very clean and accessible plus affordable.

This review is for Gabriel the new manager on location. I had been a customer with them for about 8…read moremonths (yes I also got a price raise at month 6 but if you read your contract it says they are allowed to do that because your contract is month to month basis, with possible reevaluation. If the land prices around the area goes up, your rent will go up too) and I wanted to downsize because I took out some stuff and didn't need that big of a space anymore. Gabriel was very patient with me as I wanted to wait for the price to drop before transferring to the smaller unit. He always wears a mask and keeps his distance for safety purposes. Three weeks later, I got my new smaller unit. It was thoroughly cleaned. Gabriel is cleaner than the previous manager, and I hope he stays for a long time here. He is also very nice to give me the first available unit closest to the entrance. He tries to give you the best service possible under the given circumstances, really. He also allowed me to borrow the moving dolly to move my stuff from one unit to another. Very very kind and helpful. He goes out of his way to gives the customers the best possible options or alternatives. The storage facility itself deserves only 3.5 stars. It's located next to a slaughterhouse so it stinks like cattle manure from late morning til dusk. My ex-unit was outdoors, the first one next to the office, and we once had one fat roach on the wall. I reported it to Gabriel and he took care of it, and reported it to management. No other pests sighted, and they have rat poison every two units or so. The outdoor units are more prone to cobwebs, so if you're going to store and forget, please be aware.

So far so good, reserved and complete form online…read more Suzanne was awesome and reach out to make sure my move in was smooth. With the app automatically opening the gate and easy access to unit; no complaints so far.

So I rented a storage unit from this place for 12 years straight. Rent went up every 6 to 8 months…read moreor so, but I figured hey it is real estate and the increases reflect California real estate market. So I bit the bullet, tightened up my belt and dealt with it until i was able to get out and stopped the bleeding. Fast forward to this past few weeks. I was going out of the country and needed a space to park my car for 18 days. Figured it was temporary and that I would be back soon, I opted to rent a parking space here since it is nearby. It was an uncovered space but I thought it would be OK. I was wrong, completely wrong! When I returned and went to retrieve my car, there had been an attempted theft! The steering colum case was ripped off​ and the ignition key slot was damaged to where it would no longer fir the key. The interior was a mess. The glove compartment and between seat interior compartment were thoroughly trashed. Everything was scattered all over. The battery was taken. So even if I manage to force the key into the ignition, the car will not start. This was about 4 or 4:30 pm. on a Tuesday afternoon. And "no Public Storage personnel" was anywhere to be found dispite the posted hour of operation of 6 am. to 6 pm. So I called. No live person to take the call. I left a message. A short while later they called me back. As I began to tell them what happened to my car, they told me yes they know. The incident happened 2 days prior and that they have file a report with Montebello PD and for me to come next day at 2 pm. to get the report number to file with my insurance. Sound ok so far? Next day I showed up at about 2:30 pm. and told the lady at the office near the gate what happened and why I was there. To my astonishment, she knew "nothing" about it! The left hand didn't know what the right hand was doing. After a few minutes, another lady called into the office and confrontationally and combatively proceeded to tell me they are not responsible. Was I upset? Oh! Why would a long time customer like me be upset just because I "paid" to leave my car somewhere thinking it's safer than parking it on the street? Why would I be upset if the party I paid tells me they don't know anything about an attempted theft of my car after having told me to come get information? Why would I be upset if the party I paid tells me they are not responsible for anything that happened? Why? Why would I be upset? So I put in a call to the PD and waited. When the black and white pulled up and official police report was filed, the officer tells me she just came from another incident report at a Public Storage. We went to the office to as about security footage and a man who introduced himself as the District Manager was there. I asked him if this type of thing is a common occurrence here. He responded "No. But a lot of people are impacted." What the f_ck does that mean? My take... The people who attempted to steal my car had access to the gate access code. Surely they wern't going to ram the car through the gate to get out if they succeeded in hot wiring my car. Conclusion: This is not the place to trust with your belongings. It is not safe and they don't care...

I needed to move my 8 bins that I had stored in my Dads apartment garage unfortunately had to move…read more I was able to find decent rate online at $47 5 by 5 small store unit like big closet. The young man Pedro was awesome made me felt welcome show him the rate online he honor it. He was very detailed walked me to my unit and was able give me one by the elevator plus they have cart to move your stuff from outside to the unit. Walked me through whole process excellent customer service. Please as for Pedro he is awesome.

Very nice personnel, good prices. We like to park our truck here. It is clean, well maintained and…read moregood communication!

This location is incredibly clean! We feel safe leaving our belongings here and the Bernadine is…read moregreat - we appreciate her help.

don't waste your time and money. When I reached out for assistance, the manager did not help and…read moredid not answer my calls or messages.

5-Star Review I had…read morea great experience at A-1 Storage in Bell Gardens, CA. I want to give special recognition to Leo, who was extremely polite, helpful, and professional throughout the entire process. He answered all my questions, made everything clear, and provided excellent customer service. Thank you, Leo, for making the experience smooth and pleasant!

Yes, definitely will recommend to everyone. Angelica is…read moreawsome! And very willing to help as much as possible. She is kind and very willing to assist. Great place!

Cynthia was amazing! She was honest, clear, funny, and genuinely made my day. She answered my…read morequestions directly and made the whole process feel much easier. She's seriously great at what she does -- give her a raise! Marcos also helped us with the tour and was incredibly kind, laid back, and helpful. Even while juggling other responsibilities, he made us feel comfortable and never rushed. He even gave us a great local food recommendation! He's awesome too -- give him a raise! The storage unit price is also great. I do recommend everyone avoid storing food or anything that could attract pests, because that can affect the experience for everyone. From what I was told, management does try to stay on top of prevention. I'll continue updating my review as our items remain stored here, but so far, it has been an amazing experience!

This location is great for Amazon returns and print outs. Cynthia always multi tasking making…read moreeveryone that walks through the door feel welcome.Thank you for your kindness Cynthia

When you think of storage places, you often imagine them being overwhelming and stressful, almost…read morelike going to the DMV. You expect long waits, confusing rules, and just an overall headache. That's honestly what we were preparing ourselves for when we started looking for a storage unit. However, our experience with Golden State Storage in Santa Fe Springs was the complete opposite. We actually found the place by accident while driving by, and what immediately caught our attention was how clean and well-kept the property looked from the outside. The bright yellow color of the building stands out, but more importantly everything looked organized, modern, and very well maintained. That alone made us curious enough to stop in and check it out. We were looking for a storage facility close to home where we could keep some equipment, but we honestly had no idea what to expect or what the process would be like. The moment we walked into the office, Jackie greeted us and completely changed what we thought the experience would be like. She was incredibly welcoming right away. Not the forced "customer service" kind of greeting, but genuinely friendly and helpful. Jackie was amazing from start to finish. She took the time to explain everything in detail and made sure we understood how everything works. Since we had never rented a storage unit before, we had a lot of questions. She never rushed us and was extremely patient while answering every single one. She walked us through the different unit sizes, pricing, access hours, and security features so we could figure out what would work best for our needs. What really stood out is that she didn't just talk about the units from behind the desk. Jackie actually offered to walk us around the facility and show us several units in person so we could visualize the space. That made a huge difference because it helped us understand exactly what we were renting. She also showed us how to navigate the building, how access works through the Bluetooth phone system, and how the entry points and elevators work. For someone who has never used a modern storage facility before, that level of guidance was incredibly helpful. You can tell she truly cares about making sure customers feel comfortable and confident with their decision. She made the whole process smooth and stress-free. As for the facility itself, everything is extremely clean and well maintained. The elevators are spotless, the hallways are clean and well lit, and the entire building feels very secure. You can tell the management takes pride in maintaining the property. The Bluetooth phone access is also very convenient. It makes entering the facility simple and modern without having to deal with complicated keypads or cards. The whole system feels very organized and secure. Overall, we were very impressed with Golden State Storage. What started as a quick stop while driving by turned into finding exactly what we needed. But the biggest reason this experience stood out was Jackie. Her professionalism, patience, and friendliness made what we expected to be a stressful process incredibly easy and actually enjoyable. Thank you so much, Jackie, for taking the time to help us and for making the entire experience such a positive one. Customer service like that is rare these days, and it definitely made a lasting impression. If anyone is looking for a clean, secure, and well-run storage facility in Santa Fe Springs, I highly recommend Golden State Storage. And if you get the chance to work with Jackie, you'll be in great hands.

Excellent storage facility. Brand new, high security and excellent customer service. After moving…read moreout of our office we needed extra storage. We are very clean and organized and wanted a CLEAN storage unit. We originally rented 2 10x25 but ended up renting 2 more. If you need clean, highly secure units do not hesitate to check them out.

I like this storage unit, but I don't like the constant price increases. I had to move units 4…read moretimes within the same facility since they offer better pricing of more than 50% my current amount for new leases and jack up the price on those who have been there a while and pay their rent on time. It's like they punish good customers by charging them more. They clearly don't care about those of us that have been there for years. I will rent elsewhere going forward. You're good if you are planning to rent for a few months but if you're looking for long term get ready to pay more than double of what you are paying when you move within 6 months of leasing.

I walked in today and was greeted by Martin. He was very knowledgeable, friendly and answered all…read moremy questions. I rented a 10x13 space with a good promotion for 4 months. I am satisfied with my experience thus far.