Don't waste your time. Scheduled a service 3 weeks in advance. Nobody showed up. Rescheduled same…read moremeeting for a few weeks later. Nobody showed up again. Called the office to check in, nobody responded to my message. Emailed the person I scheduled with, no response there either.

I used Premier Choice to brace my house against earthquake damage under the California Earthquake…read moreAuthority's upgrade program as well as installing new piers and post under the house. I could not have been happier with Premier Choice. As you might expect, needing city permits and Earthquake Authority reviews, the process may not be as easy as you would like. Rick Lojek at Premier did a great job of shepherding us through the process and taking care of all issues. He dealt with all city and EBB requests so we did not have to. I was extremely impressed how Rick sent me weekly update emails on the progress that was being made. He was always very responsive to any questions I had. The workers from Premier were always there on time and gave us an idea what to expect each day (if it was going to be noisy or anything else we should expect.) I have full confidence in the work they did. They did a great job cleaning up when they were done (unlike a lot of contractors who would leave things under the house).

RELIABLE, TRUSTWORTHY AND INVOLVED. When I decided to sell…read moremy condo, Rafaela was an easy choice of who I wanted representing me in such an important life decision. Within days of listing my condo we were in escrow over asking price. Rafaela helped me with any questions I had, was always available for a text or call when I needed her and made the process stress free and easy. She handled all of the legwork and led me through each step so I was fully informed in the process as it was happening. I was so satisfied that when it came time for my Mom to buy a place in San Diego we chose Rafaela again to help with the buying process which has been going just as well! I cannot recommend Rafaela enough, if you are looking for a trustworthy real estate agent with your best interests in mind - she is your go to!

When we discovered Rafaela, my wife and I we were having a terrible experience with another Compass…read morerealtor who we had agreed to sell our current house + represent us in the search for a new house. In a nutshell, our other realtor quickly had us list our current house without hardly doing any marketing, had us accept an all cash/low-ball offer and all of the while, was a terrible communicator during the home selling + home hunting process. We always had to check in with our realtor, not other way around. Rafaela just so happened to be assigned by our agent to host the open house for our current house and the difference in level of customer service was a day and night difference, to the point that we ended up firing current realtor and switched over to having Rafaela represent us as our buyer's agent for our new home search. Upon our first interaction we were immediately impressed by Rafaela's calm presence and helpfulness in educating us about topics that we hadn't even discussed with our other realtor, such as bridge loans, which we realized had a huge importance in our house hunt, since like a lot of folks selling their house to buy a new one, were 100% dependent on the proceeds of selling our current house to use towards the down payment on our new house. Rafaela's level of customer service goes above and beyond. If we called her or texted her, she would always immediately respond and always made us feel that we were her top priority as clients. If we wanted to tour a house, she was always available to come join us and would give us her honest opinions on the pros and cons of all of the houses we were interested in. Considering that this is a seller's market, Rafaela was amazingly able to negotiate and get an offer accepted on our dream house within a week of hiring her as our buyer's agent! She did everything in her power to make our offer as competitive as possible, while also protecting our best interests and making sure that our offer was fair and not way above the asking price, which is what a lot of buyer's need to do to get their offers even considered. She is a sweetheart and even was willing to sacrifice some of her commission just to seal the deal on our new house. Even after our offer was accepted, Rafaela still stayed involved during the entire escrow process, referring us to contractors for anything that we needed fixed and was in constant contact with our home loan officers to make sure all of our paperwork was submitted on time, scheduled notaries on our behalf and did everything she could do to make the escrow process as hands off for us as possible. Whether you are looking to buy/sell a house in North County, South County or East County San Diego, we highly recommend using Rafaela. You will get the best client service around from someone who truly cares about you and your family's best interests. Long story short, WE LOVE RAFAELA AMARAL and are eternally grateful to her! -The Stephensons

Nikki was an amazing realtor and helped my family find our dream home! We worked with Nikki for…read moreover 2+ years, when my husband and I just started considering buying. The housing market during/post-Covid was volatile at times, and we took breaks in our search, but Nikki never gave up on helping us find the perfect house. As our family grew, our needs changed, and Nikki was quick to adapt and help us find a family home in the right neighborhood. She's located in San Diego but helped us close on a house all the way up in Thousand Oaks, Ventura County. She always made the commute for showings and open houses and helped us with all inspections, appraisals and closing in-person. I highly recommend her to anyone looking for their SoCal home!

This review about Triwest Group is long overdue. Jr and Jackie have been our property managers for…read morethe past 6 years and there is not a single time that they failed us. They are very fast and efficient in communicating and coordinating from house repairs, home improvements and any minute details that concerns tenants safety and comfort. Triwest also excel in selecting good tenants. So far, no tenant has a delayed or missed payment. I admire them for their hard work and professionalism. Triwest is the dream team in property management. Easily 5 stars. -Ryan

I have been renting a house in Mira Mesa with Jackie and JR out at Triwest Group and it's been a…read moregreat experience. When we first moved in our fence needed repairs and it was completed professionally and right away. We have had several times where they were able to negotiate a fair rent when our lease was renewed. Recently my oven stopped working and needed to be replaced, I got a new oven right away and it was even the one I asked for! I will certainly call Jackie and JR at the Triwest Group for my next rental home. Jacob M - Mira Mesa

I recently authorized Powers Plumbing to install a Moen Flo Monitor in line with my home water…read moresystem at the behest of my insurance company. I went back and forth with them as the scope of work changed a couple of times. Actually, I ended up writing the project description as their version didn't make sense for my project. Their final offer was estimated at 5 hours, down from 6 hours. The job was completed in 2 hours. I tried to get at least 1 hour refunded to no avail. Lesson learned: Find an independent, reputable plumber with low overhead. I do not recommend Powers Plumbing for your plumbing needs as they either pad their estimates or their estimators aren't familiar enough in the trade to make an accurate or fair estimate. I will not use Powers Plumbing in the future. The good days of Bob and Phil are long gone.

We had Powers Plumbing come out in an emergency situation to snake our clean out. We had toilets…read moreoverflowing in both downstairs bathrooms and washer not working. The plumber arrived, seeming somewhat out of it, and proceeded to move toilets and use snake machine with NO DROP CLOTHS. He left without saying a word. When I ran outside to ask if he was finished with the job, he answered yes and left. As I walked back into one of the bathrooms, I see that he scraped the ENTIRE TILE FLOOR and carved divots into the wooden vanity with the snake machine. I figured this was why he left without saying a word. That happened on Dec 13. After calling and emailing the shop, and asking to speak with the owners or have them call me just to discuss the matter and how we should proceed, NOTHING. As of January 14th, neither of the owners bothered to call and speak to me or email me. They chose to have their front desk person handle the situation (who was very kind and communicative). They expected full payment for the service and I had to ask for reimbursement for the damage which took about 3-4 weeks to even get. It is unbelievable that they did not have the courtesy to call and apologize or even find out what happened. And now I will have to live through the repair of the entire bathroom floor and vanity. I am SO SORRY I chose them. 0/10 recommend them. Their work is terrible.

If you can use anybody else then Safety-Kleen I suggest you do. They have the WORST CUSTOMER…read moreSERVICE!!!! If you have any type of problem with your invoice you can NEVER get a response back. I have left messages, emailed and even finally spoke to someone in customer service and she saidIi would get a call back from her supervisor. All I have heard is crickets. We will be getting rid of them and taking our business somewhere else. WORST COMPANY EVER!!!!!!!!

We have been using this company to pick up our automotive toxic wastes, and they have been…read moreexcellent on customer service! Our main pick up person is Julian, he is a great asset to the company because he is professional, super friendly, quick and efficient. He always handles our shop with care! And every time I call in to schedule a pick up date, the employees on the phone are very professional as well. Although it does usually take them about a week to pick up, and they don't know which days or times exactly when they will come, just make sure you call in advance! Overall, great and easy company to work with!

So the company isn't accepting the fact that the water was shut for 72 hours FUNNY!! Nothing was…read moresolved "even faster" like said, I must've been hallucinating!! . The city showed up after 72 HOURS!!!!! Monday morning. Fixed it right away what a coincidence. I have all the emails from my landlord mentioning the water cut off but yet i had no involvement? What a pillock !! Such a horrid way to represent a company. A company not claiming responsibility for delaying work cant be trusted!

On 4/3/25, Sun West Plumbing in San Diego was working in my neighbor's unit and water had to be…read moreshut off for the entire building. When the water came back on, few other neighbors myself included had dark brown/ dirty water even after running it for a while. I saw neighbors' frustrated notes on an elevator notice regarding dirty brown water. Plumber Allen came into my unit to see why water was running brown. When he left, i saw that the bathroom sink stopper was broken. I called the company back and told them this. Plumber came back, but stopper was not fixed. Although he admitted stopper was working a minute ago since he himself used it to close/open and close/open in order to see the color of water, this company has not taken the responsibility to adequately address this since. They left me with my bucket under the sink to deal with leakage (image attached). I left a message for the owner Matt, he never contacted us. This company came in to check on their mess, just to leave me with a bigger mess, and i wasn't even the unit they worked on initially. This is completely unacceptable. A property of mine was broken in the process of their work, yet their owner hasn't even reached out to us at a minimum. Leila Mariam R.