I want to love this place and go in weekly. Springfield South End deserves a historic Italian spot…read moreand this could be the gem. The people are great, food is authentic Italian, but please someone send in Gordon Ramsay and the health inspectors. Way too much old paper on the walls, stuff laying around, dust and food at uncontrolled temperatures. It's not your Nona's house- please give yourselves a deep cleaning.

So we paid Mom & Rico's a visit to give them a try last Friday.  Let's talk about…read more..   I must say the place is really nice looking.  Very old school Italian market, with some good finds in there.  They seemed friendly enough, so we decided to give them a try.  Now, once we came to look at the food on the buffet they had displaying, the lady immediately tried to sell us on it.  We weren't sure yet, as what we really wanted was to try one of their grinders.  The woman that helped us was being very insistent that we try the food at the buffet, but this was our first time there (as we mentioned) and wanted to take our time looking at the menu for grinders.  No one else was there so we figured it would be ok to take our time.  However the woman began to become super insistent that we try the food that she even got out a container and got her tongues out and pushed and PUSHED the buffet food on us.  At this point we were getting a little bothered by this, but we figured since we never been here we would give some of those items a try (such as the pasta salad that she claims no one ever made it the way they did).  We explained that we would only wanted samples so that we could try it as we really only wanted grinders.  She said that would be fine, but before I could even choose what items to pick from she immediately starts serving me one of the dishes in heaping portions.  I kept telling her that it was enough, and not too much, but she did not listen to me. Once again, she pushed and she pushed other items after I told her a couple of times that she was serving me already too much.  She finally stopped and packed the food up with the grinders that we ordered.  When we checked out the total bill came up to $54 for two grinders and that box of food we really didn't want to get.    Now let's talk about the food.  The cold cut grinder I ordered was good.  The Sausage and Pepper grinder (a hot grinder) was not even warm but COLD and the cheese wasn't even melted!  The items that we were, lets say, "forced" to get were the broccolini, meatballs, and pasta salad.  But to our surprise we found two large slices of garlic bread in the box that we never asked for, nor even seen her put in it.  Maybe to weigh down the food?  I don't know.  But the broccolini, was overcooked.  Meatballs were cold, and the pasta salad was ok.  It is so disappointing to see that the food that was supposed to be hot was in fact cold.    I honestly feel that we were hustled at this establishment.  Friendly staff but very pushy.  And all of the hot items of food were cold, and hardly think that the price we paid was worth it.

I love this place. Cute little atmosphere with some really friendly helpful staff. The portions are…read morevery generous and the food is soooo good. Save room for dessert. They've got some delish sweet treats too. Try everything!

Really good food. Got the Greek salad ate it at lunch and again at supper. My wife the cape codder…read moresandwich was big and delicious.she got the sweet potato fries and they were really good, firm on the outside but smooth sweet potato inside. Exactly how I'd want them but rarely get them like that.

Stopped in on a cold Saturday morning. Grabbed 2 sandwiches to bring home and a house made hot…read moregarlic parm sausage. The sausage had excellent flavor, will definitely try other flavors! Prosciutto sandwich was unique with ricotta and honey, very enjoyable. The classic Italian was the winner for me! Excellent combo of meats and toppings on fresh bread. Quality local deli! Staff was also very friendly. It was so cold that day that the mailman was defrosting for a few minutes before continuing his route and the staff was trying to help him warm up! Very kind people. Will definitely return!

Only good stuff about this cozy little place! Owners are sooo friendly, clean and cozy environment…read more Very family oriented. The panini's are huge! And delicious.

First time, and last! Bought 2 chocolate Napoleones about 5 minutes before closing time, which now…read moreI'm sorry I didn't get there 5 minutes later and they'd be closed. Both were so dry and tasted horrible. Ended up trying 2 bites, with the 2nd bite went in the sink. The rest of the 1st one and the 2nd one went in the trash!.. I see now all the 1 star reviews and should have looked them up way before I went there, how they have a few 5 star , I cant figure out for the life of me how??, either there friends or family, or different staff on those days, smh.

Love this place! Great service- awesome hours and great cultural selections!! Unique selections…read moredon't pass this place up!! Yum

I've been coming here for years for the delicious wide variety of ready made food/meal options when…read moreI need a bite on the go. Let me just say , they truly put the "Fresh" in Fresh Acres! Flavorful and moderately priced, it's definitely worth stopping in instead of wasting your money on fast food at a drive thru. But in my opinion, the thing that keeps me coming back time and time again is the absolutely out of this world floral styling talents of their florist Tammy! I have had custom bouquets arranged by her on multiple occasions and watching her work is like watching Picasso himself. I go in , select several (already available bouquets) explain my vision for my arrangement and she brings it to life every single time impeccably! Everyone I've gifted one of her arrangements to is absolutely blown away when I say they're from Fresh Acres and not a stand alone florist shop. Her attention to detail, her personable and professional demeanor, is what keeps me coming back time and time again. Much in the same way you can taste when a great meal has been made with love, I'd say the same about a bouquet from Tammy: you can see the love she has for her craft in the way she brings arrangements to life. Watching her put the finishing touches on my bouquets reminds me of on Say Yes to the Dress when they're doing the same, adding on the veil, jewelry, etc . My most recent arrangement was a custom 21st birthday bouquet I was gifting to a very good friend of mine (who's favorite color is blue) and she absolutely blew me away with how gorgeous it turned out!!! (I've included photos of this masterpiece) This woman deserves a raise and is an outstanding representation of all that great customer service should encompass !!!

Easy access. Items were easy to find. Check was quick. Employee were very helpful for us…read moreout-of-towners.

I was needing inspiration for Easter Meals & Desserts & oh man did they deliver again. Staff got me…read moreon the right course including some unexpected items that I didn't foresee (but I guess after time placed know how to prepare for it) & you know even yesterday as I opted for condiments that they had & got me on course again and they really are smart in the food craft for whatever needed of even yourself. They can point you clearly to the right ideas & giving knowledge of their stuff too & it's not rushed so you can get your items at your own pace & can even answer questions needed (even if like Detective Columbo).

I've ordered a couple of meals to go from Delaney's market in West Springfield, and they were…read moreabsolutely delicious. Easy to prepare, and the store was immaculate. The staff were very accommodating. I would highly recommend. Will return.

This is the spot if your looking for a great salad! And soup…read more I got the large, I also got there when they opened so no lines or wait. They only have a few tables inside so not much seating area but I took mine to go so that did not matter. Parking is in the back I almost missed it driving by. Give them a taste. I'm happy my co worker recommend them.

I haven't had one single bad experience or meal here !!! I keep coming back for their jumbo salads…read morewith their delicious dressings . Pesto caprice chicken salad ... my favorite . The picture would be nicer if I hadn't dived in so fast to eat it!!

This is just a classic ice cream stop in the middle of Massachusetts. There's just something about…read moreabout coming here that makes you feel like you've stepped back in time - like you're instantly creating memories for, say, your four-year-old nephew who will one day tell his kids about coming here in the hot summers. The ice cream is SO tasty here. Wouldn't hesitate to come back next time I travel east.

I remember this place as kid when was Sullivans...and was amazing. Now? We went to window for some…read morefood today. I ordered Clam Strip dinner..I got a handful of frozen clams, not fresh ones. Overcooked. Embarrassing. Also a poorly executed grilled cheese..how a drive in can't do a grilled cheese on white bread is a mystery to me. Also a very small milkshake gone in a few sips. If you can't offer real seafood in the summer don't offer any. This location was once reknown for seafood. Pathetic. Won't be back.