Vengo a este restaurante 3 veces por semana, numero uno porqueo hay suficiente, muy limpio, las meseras son muy amables, la musica esta a volumen bajo no entiendo porque muchos se quejan de la musica, en las pantallas projectan partidos de soccer y sin volumen para que la gente pueda escuchar sus conversaciones sobre todo la comida es Cocinada fresca si Tomas cafe te llenan tu taza a cada rato. read more

Take your money somewhere else Costumer Serivice is horrible they don't even greet you. Veronica is rude (waitress) The horchata not authentic taste like water its overpriced.. read more

Antes de comprar una sopa, vea lo que le darán. Compramos una sopa de gallina pagando $24.95 por una sopa que el vaso no llega ni a 8oz de caldo. La mitad del vaso es vegetal. Es un robo total! Claro que viene con un plato de arroz y gallina pero cuando una persona ordena una sopa de gallina, uno no está esperando un vaso que ni la mitad sea caldo. Para eso el cliente compra pechuga asada no sopa. Espero que el dueño analice esto y si no, que los clientes vean lo que estarán pagando. read more

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The pupusas are always fresh delicious and not super greasy like other places. Always great service whether eating in or picking up food. read more

Pulgarcito Querido - Pupusas - Mexican Near Me - Panorama City, California

We loved this place initially, but our latest order was a disaster. The chicken soup (Caldo de Gallina) came in a tiny Styrofoam cup that spilled everywhere, leaving almost nothing to eat. When I called, the staff were dismissive, offered no apology, and refused a refund. LA County banned Styrofoam cups in 2023, so I don't understand why they're still using them. I hope they get fined for this. Customer service needs serious improvement and they need to be comply with regulations, as the STYROFOAM is a HEALTH RISK to the consumer. read more

Pulgarcito Querido - Mexican Near Me - Panorama City, California

I actually enjoy this place. I come here at least 2-3 a month with my girlfriend for the past year. I usually order the same thing so can't say everything is delicious but my food choices have been good. Servers will have bad days but we're all human and they're at least attentive. read more

Horrible service! The waitress lady is extremely rude, there was a fly on our window dead but still alive. When we had mentioned this to our waiter the lady said yeah they always come here there's nothing I can do. Then we had politely told her to clean it off she told us to move to a different table and left us waiting and she did not take our order or even follow us to the table to take our order instead she walked away to serve another table. We were waiting for someone to take our order for atleast 20 mins. Fyi that fly was not cleaned off the window while this was going on. One thing I notice is that they are super attentive to their male costumers leaving women costumers waiting. SMH.... read more

Emos estado illendo a cenar aki con mi esposa ya varias veces y les puedo decir k la amabilida de las meseras es 100% buena calidad..En la comida todo lo k emos comido asta el momento asido muy bueno excepto por las pupusas para nosotros sentimos k estan demaciado masudas y anoche escuche k alguin se quejo de lo mismo..si encontraran a alguien o si la cosinera las isiera menos masudas entonces yo le daria 5 estrllas a este restaurante pero por el momento se lleva un 4 con todo respeto. read more

Mal servicio de las meseras mal agradecidas que ni saludan cuando llegan a tomar la order, solo fueron 2 veces a la mesa a tomar la orden y a dejar la comida despues ni se aparecieron! No se lo recomiendo en absoluto!!! read more

Amazing amazing food! Was recommended by a friend and I highly recommend my self! Service was amazing by our serve and good ambiance ! We had some popusas and beef empanadas which I recommend! Can't wait to be back! read more

Pulgarcito Querido - Mexican Near Me - Panorama City, California

siempre ordenaba por teléfono y la que contestaba siempre contestaba de mala gana. Y Cuando llegaba a recoger, todas las mujeres me miran de mala manera. Muy groseras, no les cuesta nada ser amables. Están trabajando en servicio de cliente, si no les gusta pues que le busquen otro lado. Aparte de eso, Muy ricas las pupusas. read more

Good food, horrible service from waitress, have been coming here for the last two years and nothing has changed regarding the customer service at the table read more

Pulgarcito Querido - Patio - Mexican Near Me - Panorama City, California

Bad service, food is ok but need to improve a lot on the amount, even my kid ask for more beans because they didn't serve enough and paying 22 for a breakfast plate that doesn't have enough food to feed a person when isn't worth, they don't know the meaning of easy ice in the drink, everyone that I know comes once and don't come back and I'm next.... read more

Clean Inside and outside seating available Loud music Meh service Horchata $5.00 - this better have gold in it or some sort of protein but tastes like soooo much sugar..... ew! Pupusas way way way too big and tasteless flavor Caldo de gallina - really? Who r u trying to fool? Thanks but no thanks.... not coming back Not recommending this place read more

This place has great Pupusas not so consistent on their sauces and their cabbage salad, but always good Pupusas

La música de este restaurante es desesperante, me dio taquicardia tienen las TV encendidas, la pinche gente hablando en el celular y la música parece night club. A las 9 de la mañana para desayunar. La comida está buena, pero la música desespera hasta el más calmado. Quizás en la noche estaría bien, pero a las 9 de la mañana? Horrible y no le bajan aunque se lo pidan... Si usted es una persona mayor y quiere ir con sus familia, no valla no se puede hablar mucho menos entender lo que dicen. Las pobres meseras las tienen vestidas como aquellos tiempos donde las nalgas era el plato principal. Niñas bonitas con short pegados que hasta ellas se sienten incomodas. Horrible horrible terrible desastroso. Lastima por que la comida está buena. Pero la música desespera...creo que me dio un dolor de cabeza terrible read more

Took some pupusas to go they were plain tasting and very greasy was burping them afterwards. Was excited and now im thinking the rest that was left will be trash or i can eat them just because i bought them already. Ive tasted the fajitas and those were good but yeah some stuff i guess is not or they don't care much for the to go orders. read more

Good food. Plátanos con crema are scrumptious. Servers are friendly and efficient. The facility is kept nice and clean. Pricing is reasonable and the portions fair. I'm a repeat customer. read more

At pulgarcito restaurant , horrible un burrito lleno de arroz cuando le dije no mucho arroz de carne asada , carne dura y seca , y una muestra de carne se perdía en medio del arroz , una pupusa más o menos con una salsa salada como el agua de mar , definitivamente no regresó aquí espero que no todo el menú sea así , por que entonces será el siguiente en la quiebra !! , read more

Pulgarcito Querido - Burrito - Mexican Near Me - Panorama City, California

Todo buenísimo, las pupusas espectaculares y el servicio excelente , su manager Luis es muy profesional y la bartender Ruth prepara unos tragos deliciosos. read more

Pulgarcito Querido - Jarrito - Mexican Near Me - Panorama City, California

our server was videlina or fidelina, along those lines i could barely hear her because she was hesitant to give us her name. she brought us an atole de elote, and there was a black long straight hair in the drink, and by coincidence matched her hair. Me and my family all have brown hair, and three of us have curly hair. We asked her to take the drink away and got something else, but she said she was not taking it off the bill. Also got our order wrong and brought us extra food "by mistake." Overall unpleasant time. read more

Came here with my grandmother, who has been coming here for over 5 years, only to be told to move seats from her favorite spot (by the window). The restaurant was empty, much space everywhere! Shocked and surprised, we both just left to another restaurant, we are not returning and hope anyone with some self respect doesn't return either. Vine aquí con mi abuela, que ha estado viniendo aquí durante más de 5 años, solo para que me dijeran que cambiara los asientos de su lugar favorito (junto a la ventana). El restaurante estaba vacío, ¡mucho espacio por todos lados! Conmocionados y sorprendidos, ambos nos fuimos a otro restaurante, no regresaremos y esperamos que nadie con algo de respeto por sí mismos tampoco regrese. read more

Food was great and the atmosphere was lively. Waited about 15 minutes to get seated because the restaurant was busy. The seating area is aesthetically pleasing. read more

Mal servicio están muy rudos al atender al cliente la comida esta mas o menos .pero nolos recomiendo

ordene pupusas porque mucha gente me han dichos que son buenisisisisisimas.... pero son peores q he probado

Where do I start? Service was bad food was not good but edible. Not authentic Salvadorean food. Owner is rude AF. When asked to fill my coffee cup he only filled it half way and said because people don't drink it and leave it. Who says that? When we paid and asked for a detailed receipt they said it wasn't available. We just spent over $200 how convenient. Avoid eating here. read more

This may be a great place. It has a beautiful garden patio with a fountain. It has a good menu (not great but good), and it serves beer and wine. But our experience here the other day for lunch was a bad one, on a number of levels. Three things made the experience sub-standard. 1) The server did not speak English, or maybe just didn't care - but our order came out wrong - and we were charge for things that were just minor adjustments to our order - and it was not clear that we would be charged for them. 2) The food was not good. For example, my girlfriend ordered the Chicken Sopa (sandwich) and she got a piece of bread with some El Salvadoran slaw and a chicken leg in it (it was a chicken leg with the bone in and grizzle and everything). She almost broke a tooth. 3). When the bill came in it seemed high, so we added up all of the dishes that we ordered including any extras (from adjustments) and the bill was still $9.00 over the highest it could be. We spoke with the waitress and then the manager and both of them nodded and acted like they didn't understand a word we said. So - not wanting to create a terrible scene (where police might be called) we just paid it. But it felt awful and we felt truly cheated. The best experience here may be a good one (for El Salvadorans especially), but I think that we had the worst experience possible... or so I hope... because any experience worse than ours would be a crime. read more

Pulgarcito Querido - Nice garden - Mexican Near Me - Panorama City, California

Oh Mama. A review of this place demands a trip to the thesaurus for all the synonyms for "good". The chicken was wonderful. The pupusas were delicious. The fajitas were lick-the-hot-pan rocking. The tilapia was crispy, limey wonderfulness. The liquidos were fruity-milky smooth. All that and the service was friendly, the restrooms were clean and we got the whole, leafy, fountainy patio all to ourselves?? It's too much I tell ya! We ordered way too much food so we got to relive the fun for the next few days. And why am I the first one to review this place?? I think you shifty Latins were keepin' this one all to yourselves. Well no longer! Prepare for the invasion of the hungry Whities!! read more

Pulgarcito Querido - Mexican Near Me - Panorama City, California

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Pesimo servicio al cliente! El manager y las meseras nos trataron muy mal, no les recomiendo este lugar read more

If I could give this no stars I would but at all costs avoid this restaurant and save your money. Came to have dinner with my mother and we weren't even seated. We were a party of 2 and they had multiple open tables and couldn't sit us down because "those tables were only for parties of 4" they then told us we could sit outside but it was too cold and windy but the server just shrugged her shoulders and said "that's not my problem". If you ain't some middle aged man whose and alcoholic and trying to get blue balls they won't even give you any attention. Avoid this restaurant at all costs. read more

Why do I keep giving this place a chance to redeem itself... I should just take comfort in the fact that it's not going to happen and move on - UGH. I went for lunch today and normally get the Tacos Dorados but the last couple times I ordered them, they were cold inside (apparently they were frozen and dropped in oil to cook). I figured I would try the Burrito Enchilado and asked if they could add cheese inside. So, if you're reading this and your Salvi, you are laughing at this point because who goes to a Salvadorean restaurant and orders Mexican food....this guy -LOL. Look, I figure if it's on your menu, you should be able to make it. My mistake... the enchilada sauce was just tomato sauce and the cheese was version of cotija. The chicken inside was tough and burnt (their version of grilled that was probably old). Needless to say, I was NOT happy after 2 bites. When the waitress came by to ask how things were, I told her that I did not like it and that the sauce was just tomato sauce and NOT enchilada sauce. When I asked her to take it off, she refused and rather than make a scene (because I was not alone), I paid the bill and left. I won't be back; not even for the mediocre Pupusas. Oh, and did I mention that it was 94 degrees on the patio and she refused to turn the ceiling fans or air conditioner on? UGH.... read more

This isn't going to be my favorite Salvadorian restaurant but thankfully they also make some Mexican dishes. The pupusas here are good but not spectacular. The last time that I came here, the platanos on my plate were not ripe enough, so they were somewhere in between tostones and maduros but everything in the plate was good enough to eat. The location is very typical of this type of restaurant. I have several friends who like this place so I will definitely come back with them and hopefully some of the other food tastes better. By the way, the staff has always been friendly here so that a positive and there is plenty of parking in the lot, which is shared with many stores including the 99 Cents Store. read more

Pulgarcito Querido - Carne asada and enchiladas plate - Mexican Near Me - Panorama City, California

I've been coming here for years and order take out almost every weekend. However, I just ordered take out and not only did they get my order wrong... they refused to help me in the beginning AND they had me pay the difference of THEIR mistake. The lady answering the phone was overall extremely rude so please if you want Salvadorian food, go anywhere else but here. Their overpriced food is not worth it given their horrible customer service. They just lost a long time customer. read more

Nunca me habían hecho sentir tan mal cómo aquí en este restaurante y yo teniendo más de 10 años de venir aquí con toda mi familia a partir de hoy ellos pierden varios clientes por su ignorancia, ridiculez y falta de ética, Yo invité a mi hija que venía de lejos a visitarme llegamos a este lugar y estaba desolado completamente y nos sentamos en una mesa de 4 sillas y cuál fue nuestra sorpresa que la mesera nos dijo que si solo éramos dos personas que nos teníamos que mover a una mesa de de dos sillas y Yo le dije que alli estábamos más cómodas y ella insistió que nos teníamos que mover y Yo le dije que porqué? si el restaurante estaba vacío y ella replicó que esa era la póliza del restaurante y Yo le contesté que fuera entendible si el restaurante estuviera lleno pero que estaba vacío y ella seguía diciendo lo mismo, nosotras por teléfono ya habíamos ordenado la comida para adelantar un poco porque alli se tardan un mundo para servir y le dije que si no podíamos quedarnos cómodas en una mesa un poco más grande que entonces íbamos a cancelar la comida y era bastante grande la orden porque aparte de comer allí íbamos a llevar comida a casa pues la señorita agarró los menús y dijo ok está bien. Entonces le dije a mi hija que lo sentía mucho por ese mal momento que nos hicieron pasar y nos fuimos a otro Restaurante que allí realmente valió la pena llegar Estas personas prefirieron perder su venta y perder lo más valioso muchos clientes porque toda mi familia ya no llegará mucho menos Yo. read more

Best pupusas I've had in a while. Definitely recommend Staff was friendly as well, Tables and dishes were clean. read more

the place is very nice and clean, aesthetic is very pretty and true to Salvadorian style. food was delicious and the margarita was very good as well. surprised I liked it and if the place is busy it will take longer to get your food but overall very good service would definitely recommend and go again. read more

I been coming here for years. The food always good. But they take so so Long to give your food. Even when you call with time ahead. Now I bought seviche not good, no salt empty I paid like $50 for two of them. No limon no Chile nothing. I been trying to reach the manager he never answered. Very bad, I hope no one buys them food here. They don't care about customers here read more

I was looking for a place that sold "pan con pollo" (chicken sandwich) and came across this place which I regret going. When the "pan" came it was a drumstick inside a bread which I've never seen. Very disappointed on this place that claims to have authentic Central American food. Please avoid coming here and wasting your time and money! read more

Pulgarcito Querido - Pan con pollo (chicken sandwich) - Mexican Near Me - Panorama City, California

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Awesome Salvadoren food . I sat at the bar area and cool spot to watch soccer for sure . The outside seems so cool, very modern garden to have a sit down , so next time that's my plan . read more

What a customer service......! Las meseras más repugnantes que yo haya encontrado en un restaurante, pero bueno creo que no soy la única persona que hace uña observación así ......! Espero que el dueño sepa del personal que contrata por estas ficheras ...... lo llevarán a la banca rota ..! I'm just saying.! read more