I was very happy with their service! Derrick came out for the estimate and walked through everything he saw and talked about different options, excellent customer service. Pricing was very competitive! Quality of work was outstanding! He communicated throughout the process so there were no surprises read more

Great experience. Great communication. Will definitely use again and recommend Pulse to others.

Absolutely outstanding. We needed to have some siding replaced and got a few quotes. Derrick has definitely earned his rating here. Aside from price, which was great, he was the best to deal with. He actually answered the phone and was happy to speak with me. 2 other guys told me it wasn't worth it and were rude. Derrick came and color matched the siding, found the same product, and installed it all within a day. Very personable and made me feel comfortable the job was being done right. My now go-to siding/gutter guy. read more

Timely response to questions and request. Great service overall. Price for job very reasonable read more

There is a reason Derrick has 135 reviews and solid 5 stars. Stop looking and just call him. He is fair, realistic, and goes above and beyond to meet his clients needs. I had him do work at two if my properties and the finished product is excellent for both. Where we needed a roofer, Derrick had an excellent referral. When it made no sense to actually complete a scope of work, Derrick called to tell me it made no sense and that we should not proceed. SO MANY OTHERS would have taken their money and run, but Derick is an honest guy. Is Pulse the cheapest? No. Is Pulse great value for the price? Absolutely. You will get more than what you pay for. read more

Just as other reviewers note, Derrick is great to work with. I needed a patch of vinyl siding replaced around a newly installed back door. He was a good communicator throughout and made sure I understood all the ins and outs of my project; he really knows his stuff. The type of siding I have isn't available anymore but Derrick found a creative solution the final product looks great. He also helped patch up a broken exterior window sill. When I'm ready to replace all the siding on my home and build a new deck, I'll absolutely reach back out to Derrick and Pulse. read more

My experience was like many other 5 star reviewers described - Derrick was friendly, punctual, and thorough. I researched a lot over 2 months obtaining 4 estimates from other highly rated gutter contractors from yelp and Angela's list. As with other reviewers, found that their pricing is competitive. Not the cheapest and not the most expensive. I saw it as, since I am spending this amount of money, I want to go with someone that not only does a good job, stands behind their work. What differentiated Derrick between the other contractors was how thorough and well he explained the work behind everything from why he chose the product he installs, placement of gutters, even colors. Other contractors would not go into that level of depth. They would just come by to give the estimate and leave. Some didn't even speak to me. Derrick personally performs a final walk through of every gutter job. Additionally I found that the dedication to customer satisfaction was the strongest above others. That in itself, is priceless in my opinion. THE WORK: Fantastic. They do not take shortcuts. They removed old metal rusting gutters from when the house was built in the 70's. It so happened work was done over a couple of days. They worked after dark, cleaned up very well before they left, and started on time the following day. Derrick even delivered on a favor he said that he would take down old unused cable's attached to the side of the house at no additional cost. The finished product looks amazing. Very solid work. The color I chose for some of the downspouts turned out to be darker than I expected. This was my poor decision. Derrick offered a reasonable price to change. I declined and decided to take care of it myself to save expenses. Derrick ended up surprising me and went out of his way to ensure I was happy. Derrick holds a high bar for his work and customer satisfaction. Boy I am glad I went with my gut. You will not be disappointed with Derrick's work. I highly recommend Pulse Exterior's work on gutters. read more

Easy 5 stars! Derrick was so helpful and kind- walked me through my possible issues, took photos of the trouble areas with a drone, and even made some detailed drawings. Can't recommend enough! read more

We're super grateful we found Derrick and his team to fix what started as just some minor siding work to discovering an almost fully rotted support beam underneath. He laid out all of the options for us and recommended the safest and best solution at a really fair price. Not to mention Derrick was kind, responsive, and genuine throughout every interaction. Overall we felt very informed and consulted with on all the work done and are so happy with how everything turned out. read more

I can't say enough about Derrick and the way he runs his business. He is super patient and kind and extremely forthcoming with all information regarding the particular work he's going to do. He's also very professional and does exactly what he says. He's super responsive immediately asking for photos so he can get an idea of how much the job will cost you. He's very prompt in sending an estimate and overall is super diligent about making sure everything is handled to your liking. I highly recommend him and his crew for anything related to soffits/gutters etc. read more

We needed a full replacement/renovation of the back half of our house and hired Pulse back in spring. It's a very old house with a mess of additions and building styles so it wasn't a simple job. I had a handful of quotes before starting and Pulse was on the higher end but not the most expensive. What sold me is that Derek (the owner) came out himself, spent more time than any of the other estimators actually looking at the house and getting an understanding of the job, and wasn't just there to drop off brochures like some of the bigger companies. He was on the job site just about every day doing a lot of the work himself so it didn't feel like I was just paying for a salesperson's commission. When the gable wall was uncovered it turned out there were three additions on three different planes, as well as some significant rot. The rot was fixed, a band board was added to disguise the bump out on the upper floor, and the right side was padded out with foam board insulation so all three sections looked like they were built at the same time. The roof decking the previous owners installed had too much overhang from the rafters, so they padded the fascia out with 1Xs before wrapping them and added a new drip edge so the gutters could actually function. I'm sure there are a lot of companies who would just throw up new vinyl and gutters over whatever was there and shrug it off since that's what they had to work with. Work on wonky old city houses is very different than new construction and not every contractor has the problem solving and design chops to handle it. I would recommend pulse to anyone in a similar situation. read more

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These guys are highly recommended! Derrick came by the house immediately to give an estimate, he was very knowledgeable and answered all questions about everything related to gutters. We had an old gutter system that flooded the backyard. Derrick was able to re route the water away from the house and solve all of our basement seepage/flooding issues. The pulse crew showed up and removed the old system and installed a new modern system very quickly. If you're looking for the best quality and value look no further. Pulse Exterior is what you need. read more

Pulse Exterior completely transformed my house! I am incredibly impressed with their commitment to excellence and superior work. Pulse Exterior replaced my soffits, fascia, gutters, and roof flashing. Derrick, the owner, has a terrific aesthetic sense and a real enthusiasm for his work, along with amazing craftsmanship. He is very responsive by phone and text and offers very reasonable prices. I couldn't be more pleased with the work by Derrick and his crew! read more

I had put off replacing our siding because I have always had issues with contractors. I decided I've waited long enough I had to do it. I had several companies give estimates for our work. I took my time to decide who I wanted to work with. I am so happy I decided to go with Derrick and Pulse. Pulse wasn't the cheapest option and they weren't the most expensive either. I've come to realize you get what you pay for. Derrick explained the work to be done and materials he uses very thoroughly. I felt comfortable with Derrick and his no pressure approach. He lays out everything that can be done and leaves it up to the customer to decide. He didn't try to upsell everything. He was in constant contact (not in a pushy way) from the day of the estimate until the day the job was completed. The installer, Marcin, did an excellent job and was always respectful of our and our neighbors property. He came to work several days when it was over 100 as well as Saturdays. He showed up every day on time and worked late. One thing that stuck out to me was on the final day I had a brief discussion with him and he asked "how do you like it"..."I hope you like it". The last comment about I hope you like it really sums up everything about the attitude at Pulse. They really do care about their customers and work hard to make sure the work is done to the customers satisfaction. I am so happy with the decision to go with Pulse. Everything went smoothly and work was done well. They have restored my faith in hiring contractors. Now I guess I'll get moving on other projects I have put off. read more

Pulse Exterior did an exceptional job identifying a leak and replacing the siding and trim of my roof "dog house." The existing siding turned out to be installed incorrectly and would likely turn into additional leaks so we decided to replace it all. Pulse received all the materials quickly and finished the job all in one day. The end result was truly amazing and will look timeless for years to come. Derrick and his crew were incredibly educational explaining the product and the installation process and couldn't have asked for a better customer experience. 10/10 recommend Pulse Exterior for any siding jobs in the Chicago Metro Area. read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

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We had a deck removed from along our house and needed siding added where the deck was previously. Derrick did a great job finding a close match to the existing siding and was able to complete the job promptly at a reasonable price. read more

Horrible customer communication. Decency in the way you treat people you are working with would go a long way. Updating to reflect the fact that the response to my review is a lie. If this business is being scammed so often then they should have a better client management process to not speak to their customers in this way. It's unfortunate because my initial experience with Derrick was great, but after this experience I would not move forward with my own home's project. It's offensive for him to talk to a woman saying she doesn't own her home. read more

Wind and hail damage cause our 60 plus outdated old home and garage to become an eye sore and look even older. Pulse Exterior replaced fascia, downspouts, gutters, soffit and siding transforming our home and garage to a head tuning best in class modern home. The craftsmanship was exceptional and Derrick was instrumental in the final look and finish of our home with timely recommendations and suggestions along the way that gave our home that classic curb appeal that took our home to the next level of elegance. I never felt out of the loop with this project always getting updates and next steps along the entire project. I am so grateful and happy with Pulse Exterior craftsmanship and Derrick's white glove service and customer focus attention. read more

I highly recommend Pulse. Derrick's communication and honesty was phenomenal from start to finish. He and his crew installed one entry door, two storm doors, did some work on my gutters, and went above and beyond by fixing a threshold on another door. Very fair pricing, and they definitely take much pride in their work and the finished product. read more

Great experience working with Pulse! Derrick is very nice, a great communicator, and got everything handled quickly. Getting a quote and signing the contract was straightforward and a breeze. Love the look of the new gutters with more capacity for rainfall. read more

Highly recommend! Derrick and his team did an amazing job installing new gutters on both our house and garage. From start to finish it was evident that he really takes pride and enjoyment in his work. He sent me photos, while on a ladder, to show the progress of the job as well as point out any issues he was seeing with the roofing and proceeded to provide an excellent referral. (With an old house there are plenty of issues, so I'm glad I had the unlimited data plan on my phone.) He went above and beyond to realign downspouts in areas that made more sense, so they wouldn't continue to flood our yard. The team was punctual, efficient, careful of our property and made sure the entire area was clean before they left. Derrick was truly a pleasure to work with, even if he cheers for a mediocre soccer team. read more

Derrick and his team were one of the best contractors we've ever dealt with. Derrick came out quickly to look at our siding problem and explained exactly what had to be done. His quote was beyond fair and they finished the work sooner than expected. We highly recommend Pulse Exteriors and would not hesitate to work with them again. read more

I've owned my home for over thirty years. I've never hired anyone with whom I've been more satisfied. Derrick is a godsend: completely trustworthy; thorough in his description of what needs to be done, why it has to be done, how best to do it, and why the way he suggests is the best. Every time I texted him, he responded within fifteen minutes; every time I called him, he answered. He is completely knowledgeable about everything pertaining to gutters and siding, and he has a passion for the work he does; and he takes great pride in it. Also, the workers he hires are also exemplary. The principal job--new gutters on three roofs (front porch, main house, back porch--of a large house took those men 12 hours. They worked non-stop from 8 to 8. It was impressive. I can't recommend Derrick and his team highly enough. read more

Daily I have to look at the ridiculous slope on my rear gutter which has ruined the appearance of the rear of my house. The installers might have had good intentions when they "sloped" the gutter thar way but I only wish I had watched the installation so I could have protested then. I feel like the slope did not need to be that severe. I've yet to see any other house with a gutter pitched like this. See photo. Really looks terrible. Derrick I did not repost. It was a new post. Your response said that you had advised me to put in a downspout on the south west corner. There already is a downspout on the southwest corner. You never mentioned adding a downspout or I would have taken it into consideration. Sorry about continuing on about this but its very frustrating to look at the horrible slanted gutter. . read more

Pulse Exterior - This is Pulse's idea of a "necessary" gutter slant - Gutter Services Near Me - Chicago, Illinois

We have two garages at our 8-unit condo building in Chicago, separated by an 11-foot drive, and over the years a combination of residents' vehicles and the snow plow had done a number on the vinyl siding, especially the corners. Rather than just replacing the vinyl and waiting for it to get damaged again, I wanted a solution that would harden the corners and protect the garage walls from the snowplow. Darek at Pulse Exterior was very attentive to what I wanted to accomplish and worked with me to land on a solution that achieves both. His excellent communication also made the project go very smoothly. He showed up for the estimate as scheduled, sent the estimate when he said, and it was easy to schedule the work. Luke and Darek delivered a quality finished project. Pulse will be our first call in the future. read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

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I've used these guys to replace my gutters and my awnings. Communication is great, work is fantastic, and they clean up after themselves better than any other contractor I've worked with. Genuinely a big fan of these guys read more

Pulse Exterior - Awning - Gutter Services Near Me - Chicago, Illinois

Derrick is very quick, knowledgeable and nice! He worked with our schedule and did a great job for an affordable price.

I am glad for the work of this business. They worked fast, responded to my questions and concerns quickly and competently, and did quality work at a price I could afford. I felt they did a strong job of educating me about what they were doing and why, which I found both enjoyable and engaging. Refreshingly, with this business I did not experience being talked down to, misled, intimidated, or dismissed--all of which I have encountered elsewhere as a single, mid-30s woman undertaking repairs well beyond my personal knowledge. Thank you Derrick and team for being absolute gentlemen, and turning my formerly haphazard old house into a secure and presentable home! read more

We recently realized that we had to replace our gutters, and ended up having Pulse do the work. The whole process was very easy to deal with, and Derrick, the owner, was clearly super-knowledgeable and very accessible as we went back and forth over email and text. The crew that came out got the whole job done in one day, even though that meant staying pretty late. It looks like they took their time to do quality work too. We didn't have to pay until Derrick came out and did a final inspection, and it wasn't an issue that we were going out of town for a week and this delayed his inspection. We're very happy with how the whole process went, and will call Pulse for future roofing needs if we have any. read more

Derrick and his team were fantastic. Responded quickly for request for estimate, reasonably priced and got the work done (gutters replaced and window sealing) within 2 weeks of first contact. He used his drone to take pictures and explain the entire process. He was very patient in explaining what needed to be done and answering all of our questions. Highly recommended. read more

We were referred to Derrick and Pulse Exterior by our roofer and couldn't be more pleased with the help and work Derrick and his team provided. Derrick was able to give a thorough inspection of our gutters and flashing. They did an exceptional job completing the repairs and replacements and left a clean job site. The cost seemed very reasonable. The job we had done involved coordination with our roofer and Derrick was very helpful pulling everything together with them. read more

My experience from the price proposal to completion was excellent. Derrick is an excellent communicator. I have a two flat and Derrick's team installed windows in the front, a new basement door and new siding on the back and new gutters. The price was reasonable and a few items I asked to add were priced fairly. There was a challenge with the location of an exterior electrical line and Derrick worked through it patiently with me. I was very impressed with the quality and how nice Derrick and his team were. Definitely recommended, I am so happy with the results. read more

I found Pulse Exterior on Yelp and I am so glad I did. Derrick and his team were great to work with! Pulse replaced my soffit, fascia, gutters and downspouts, I am extremely happy with the work they did, I highly recommend Pulse and would hire them again! read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

The back stairs on our 1920's bungalow were the originals and dangerously steep. My elderly mother could no longer safely navigate them so we were anxious to get them replaced and fast! I found Pulse Exterior on Yelp and was convinced to request a quote based on the great reviews. Derrick, the owner came out quickly to take measurements and talk about what we wanted. He was very empathetic about my mom's need for a safe set of stairs. A couple of days later he provided us with an estimate and while it was more than I originally thought the project would cost we decided to go ahead because we had confidence Derrick would do a good job. Usually I get three quotes for a job but I felt that would be a waste of time because I knew Derrick would do great work after talking with him. A week after Derrick first came out he and his guys were at my house and working hard. Luke, Tony and Derrick had a concrete pad poured on day one. Day two they demolished the old stairs and built new ones, including a landing flush with the door so my mom wouldn't have to step down right away as she left the house. Derrick had my mom's needs in mind throughout the entire project. The stairs are beautiful, solid and sturdy. I'm sure they will last decades! Another positive about working with Derrick: his communication at every step of the way is outstanding! It is so rare to find this trait in contractors. He answered every question I had and responded very promptly. All around an excellent experience! The siding on my porch is in rough shape but I'm not worried because I know I can call Derrick to do the work as soon as my budget allows! I highly recommend Derrick, Luke and Tony. All three were courteous and professional and they take pride in a job well done! This was money well spent! read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

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Did a fantastic job replacing my gutters and most importantly they did it right. Derrick was very attentive, clear, and transparent on the work that needed to be done. Highly recommend his services! read more

I was one of the many Chicagoans who had ice dams (and the damage that comes along with them) from the recent snow. When I contacted Derrick, he was communicative and helpful with his assessment of our problems. His team was able to fix one part of our problem - installing a new, bigger gutter downspout and installing electric wire in the downspout and in the gutter to facilitate melting when needed in the future. Derrick and his team came out and did the work efficiently, on time, and at the price I was quoted. He was reliable and the work was done well so I recommend Pulse Exterior. read more

Derrick and his crew did an amazing job replacing all the gutters on my 1914 home. Derrick was friendly, punctual, and explained everything clearly in the estimate. The cost was reasonable compared to three other estimates and I chose to work with Pulse because of the professionalism and obvious expertise. Derrick's crew did an amazing job. They removed my ruined 100+ year old gutters and got the new ones up in one day, even though it was a really challenging job. They had to cut the rafter projections in order to get the appropriate slope on the new gutters, my roof is HIGH, and they worked in freezing rain to get it done before the even-worse weather set it. They worked after dark to get it done. And, the finished product looks beautiful. Perfectly installed and the drone photos show a nice, solid attachment. Could not have hoped for a better experience. read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

I called pulse exterior to get some gutter guards put in at my new house. We used pulse exterior for gutter guards on our previous home. They did excellent work last time and this time. They gave me a great quote, they arrived on time and were extremely professional. I had gutter guards installed on my home and our garage. Everything came out flawless and I highly recommend Pulse Exterior. read more

Pulse Exterior - Gutter guards - Gutter Services Near Me - Chicago, Illinois

Great company! Derrick, the owner, went above and beyond to identify and quickly fix a tricky leak on a roof that has a deck above it. Others tried (and failed) to fix the issue, but Pulse knocked it out right away. I highly recommend them. read more

Terrible attitude. Rude. Entitled. Won't work with professionals which is suspicious.