I attended the May 10th Italian car show at the Mosaic and was told there would be a discount. Ordered a Classic DOC and was charged the menu price of $14 plus tax to take out to the car. So no discount. The pizza itself was so-so. Not much flavor and the red sauce could have come from the supermarket in a can. Plus there were black burn spots on the bottom of the crust that were bitter. Overall not bad, but overpriced for what was basically $1 worth of ingredients. read more

Really not sure why this location doesn't have at least 4 stars - it's great! Here's why: It's kid friendly! It's a go to choice for our family, which includes a 1 and 2 year old. They're always so accommodating with high chairs, moving tables around, and water in plastic cups with lids and straws. It's also right next to a little grassy area for the kids to toddle around, which is very helpful when they get restless. It has so much outdoor seating! We've always come around 5, on weekdays and weekends, and have never had any issue getting a table outdoors. The food is delicious! This is probably the most important part. It's all so fresh and clearly has quality ingredients. I've loved everything we've gotten here. Location is great. Mosaic can be a little crazy, but this place is set further back, with a parking lot very close by, so it feels less chaotic. read more

The Service from Kathy was excellent very attentive and the food came out quick. Was a great experience recommend if anyone going to pupatella ask for Kathy as your server. read more

While the food was good delicious even. I doubt I'd be inclined to revisit. The waiting was awful. Took forever to be seated not because they were busy but there was no one to seat you. Took 15 to be offered a drink. I got up after 20 minutes to see where my can soda was. A nice gal said she would find out what was going on, she said several people were having the same issues. I did see people looking for silver ware and another for napkins. My pizza came out in a timely manner and it was very good but man the waiting was brutal. The servers weren't rude so I'm not sure where the disconnect was. read more

Food was great. I was welcomed immediately and given a table. The server was attentive and helped me order. The restaurant was clean and there weren't any issues. This should be my regular pizza spot for the time being. read more

Pupatella - Pepperoni Pizza. - Pizza Near Me - Fairfax, Virginia

Avoid. Maybe we just got unlucky and had a bad service but there are plenty of other pizzarias to go around here so dont make the same mistake. Sampler was overfried and saddest looking plate of food ive paid for in a long time. Pizzas were just ok and nothing to rave about. read more

Based on the reviews, I REALLY wanted to like it but it came in wayyyyyyyy short on the food taste... I started simple and ordered a margarita pizza and it came lukewarm, slightly undercooked, and bland taste. FOLKS, you have a good following and support patrons. DON'T rest on your laurels. You need to step up and impress your loyal fans that write these "friendly" reviews. I will not be back... read more

Service was great Pizza was ok I tried this place about 3 times now ..............,.,,,,,,,, read more

Pupatella - $17 - Sausage and onions pizza - Pizza Near Me - Fairfax, Virginia

Good outdoor seating area for the summer. The food and drink were excellent and the pizza wait time was a bit long. The waiter was very nice. read more

Decent pizzas, but way overpriced. Ordered from Uber eats and expected a large pizza and it was a small. Salads also disappointingly small. Misleading menu and lame response from owner. read more

Pupatella - This is the only size option. It doesn't even mention the size but it is very small. - Pizza Near Me - Fairfax, Virginia

First time here. Pizza was pretty basic in my opinion. I ordered the Diavola recommended by our waitress. It wasn't terrible, but it wasnt that flavorful. The fried mozerella balls however was delicious. Plenty of cheese compacted in a tiny ball, and the marinara sauce was pretty good. The atomosphere is pretty confusing. The music doesn't really match the ambiance. Seemed like I was dining in a fancy restaurant during clubbing hours. Overall, might come back, but wouldn't recommend the place. Now for the service. Honestly our waitress is was pretty good! She was really friendly, honest, and easy to talk to. She gave really good recommendations and was patient with us when taking our order. read more

I have been coming to this pizzeria since they opened in the DC/Arlington area years ago..... I was excited about the Mosaic location... first two times when we came it was great almost just like the original locations! Today, 11/5/2022, this place SUCKS. It's ran by kids or teenagers that literally hesitate about what their name is, forget about getting your table cleaned, they will wipe around the existing plates. I was given the wrong order TWICE and the wrong bill once. The guy that thinks runs this place with the anchor tattoo on his face clearly can't. He's got attitude, should not be dealing with customer service! Horrible. Never coming back to this location. read more

This was our first time at this location and we thoroughly enjoyed the atmosphere! Everything in the area seems new and the restaurant has a great vibe. I had the Diavola, which was amazing, as always. My wife had the garlic tomato artichoke and she enjoyed it a lot. We finished off the meal with some gelato, which was incredible! We love the lemon since there is no food coloring and has that great sour lemon flavor as well as the salted caramel and the hazelnut chocolate (which is basically like a ferro rocher). Pupatella is such a staple of the DC area that it should be an absolute must on everyone's list of places to eat when visiting or if you are a local, this is the go-to spot for amazing Neapolitan pizza. This is a great location and I'm thrilled to see Pupatella expanding! read more

Pupatella - Diavola - Pizza Near Me - Fairfax, Virginia

We placed and paid for our order online. When we arrived they didn't process it, we waited another 15 min. When we got our pizzas they did not include any napkins, silverware or any other condiments we selected online. Staff seemed clueless, some untrained teenagers who could care less. Iwaited at the pickup windows after waiting the 15 min. The girl just turned around looked at me and didn't even bother to open windows. So, I went inside. The. One of the 3 pizzas was not what wad ordered. Pizza was not even very good I do no suggest dining here. Very disappointed customer. read more

The pizza was absolutely delicious! The service even better as Kathy was attentive and super sweet. We well definitely be back!

Great food and great service from Piero!!! My wife and I come here almost every other week! We bring family from out of town for the awesome pizza! PIERO for the win!!!! read more

This location is a mess. I love the Pupatella in Arlington but my experience at the Mosaic location has been very disappointing. My pizza was served cold because they mixed my order with someone else's. The bruschetta is a joke -- it's just loaded, sautéed cherry tomatoes on toasted bread, come on! This is the mosaic district and I expected more or to be on par with the other restaurants in the area. The manager was also rude to my dad when he had asked twice about our pizza order which was 45mins late when he went to pick up (second time ordering, hoping the first experience we had was an honest mishap). I really love this pizza brand but I am so disappointed. Never going to this location again. read more

Diavola pizza was excellent. I've lived in Napoli, so I know good Napoletano style pizza. The arancini as good as well.

This is a more convenient location to get to as it has its own parking lot unlike old location in Arlington. I love the arancini and the pizza is thin crust like the way they make it in Rome, Italy. The sauces and mozzarella di buffalo taste wonderful. You order at the counter and you can dine in or carry out. Limited drink selection but they do have bubbly blood orange flavored drinks as another reminder of Italy. Great to go with friends and family but not a spot to have a date. Not many tables available and they are pretty close to each other. read more

The pizza from Pupatella is some of the best in the area. I love the margarita pizza and always miss it when I come back from Brooklyn and this place hits the spot. The sauce is very flavorful and delicious and the crust is very crunchy and tasty. read more

What great place for pizza! The crust is soft, fluffy and perfectly chewy. My favorite is the mushroom white pizza because the flavor of the mushroom came out perfectly. The ingredients are fresh, the food is cooked just right,and the vegetables are bright and flavorful. Great, real Italian food. In a friendly and active restaurant. Come by and give Pupatella a try! read more

Truly outstanding pizzas and appetizers. Generally good service, though it varies visit to visit.

What a disappointment as this was my first time eating at this restaurant. The outdoor service was terrible as the girl didn't seem to have a clue on how to wait on patrons. The side salad was fresh and very tasty. Unfortunately, the Filleti DOC pizza was a huge disappointment as it was so soggy the bottom of the pizza was falling apart by the time it reached the table. too much liquid from tomatoes soaked threw. The crust tasted good but didn't enjoy the rest of the pizza. read more

Fairfax finally has good pizza, full stop. Now, it isn't perfect. It's Neopolitan pizza, so if you're looking for a New York style slice, you're going to be disappointed. Ordering can also be confusing -- you can sit down at a table and get served by a waiter, who will handle some of your ordering, but if you want to order a pizza, you have to get up and go inside and order yourself and get a placard to put on your table. You can also just go straight inside and order, and then find a table after. Either works, but it's kind of confusing. Onto the food -- I don't particularly understand people complaining about a $12 personal ~10" pizza. Each pizza itself can easily feed 1, maybe 2 people depending on your appetite. That's comparable pricing to getting a meal at Chipotle, Five Guys, or other fast-casual restaurant but the food at Pupatella is significantly higher quality. We also ordered arancini, which were delicious, but a tad expensive at $3.50 per arancini. read more

We stumbled upon Pupatella in the shopping center because it was a Saturday night and most of the places we'd passed by looked like they had at least an hour wait until our party of 4 could be seated. It had a sign outside saying it was relatively new. The atmosphere was good. People constantly going in and out after enjoying their pizza. You can see behind the counter of all the workers making pizzas and the two giant pizza ovens. The chefs were all wearing maroon fedoras which added to the experience. My friend and I ordered the arancini which are fried risotto balls & the prosciutto pizza. The arancini was pretty good. It was only two for $7 which is pricey. The pizza had too much arugula and too little prosciutto or sauce. The crust wasn't very good. Not bad, but I'd try another place in the mosaic shopping district before I go back here. read more

Pupatella - Arancini with Sausage - Pizza Near Me - Fairfax, Virginia

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Great food. The fried potato stuffed with prosciutto and mozzarella is incredible. Nice staff with prompt service. Will be back soon. read more

It was so yummy. I ordered the Brussel sprouts and the margherita DOC and can I just say I fell in love with the brussel sprouts. The combination of the sweetness from the green apples paired with the brussels sprouts changed the game for me and the dough on the pizza mmm delish. read more

Pupatella - Margherita DOC Pizza. - Pizza Near Me - Fairfax, Virginia

Food is fine. Servic dining in is slow and online ordering takes over 30 minutes for picking just two pizzas. That's terrible compared to other pizza places, including the Arlington location. They need to get their act together here. read more

Dear manager/owner - You have kind servers and staff - but: (1) they are overwhelmed and (2) there are no systems in place (or badly implemented). - drinks ordered when sat down took 10-15 minutes to be received - pizza came out warm and soggy, likely because it was sitting back there for 5-10 minutes. So, it was lackluster experience and I wouldn't return. This is sad because: - when i reheated my leftover pizza at home it was crisp and NOT soggy and perfectly delicious. So, I know you make good pizza! - if it's delivered to the eater promptly. Fixes: - systems in place to deliver drinks quickly - we saw runners having no idea which table appetizers are supposed to go to: you need a system - have a runner whose job is to deliver pizzas FAST once they are done cooking. read more

So happy pupatella opened in mosaic. I am not a pizza person , so I rarely ever get it, but this is the only pizza I crave and love. It's light and all the ingredients are so simple and fresh. They have no weird additives and or unnecessary oils. I love the margarita Doc, beef pepperoni , and mushroom pizzas. Service is awesome. Place is huge and clean! read more

Pupatella - Margarita Doc pizza. My favorite! - Pizza Near Me - Fairfax, Virginia

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I love this place! I come here all the time with a friend and we always have such a good time here. The food is super good and the overall vibe is so nice. read more

I still feel it's the best pizza in town. The closest one that resembles a Napolitan pizza in our area by far (besides "Il' Canale" in Georgetown.) The crust is thin, the size is perfect, taste is delicious. read more

We've done takeout and dine in and great experiences for both. To have the best food experience dine in is really the way to go so you get the pizza when it's hottest. Takeout was still good though. When you dine in you order at the counter, take a number, and someone brings your food to your table. So it's sort of somewhere between fast casual and restaurant style dining. The staff were still very helpful at providing water, plates, and clearing food when we were done. So glad this location is finally open. read more

Loved the food and the service! If you get two pizzas, you get $10 off of a bottle of wine - an amazing deal! Christian was a great server and was the reason our visit was a blast!! read more

Listen...each person working at this location on 8/19 around 7 pm needs a raise. My husband's 40th birthday dinner reservations were cancelled last minute by Gyu Shige (few doors down) due to some unforeseen circumstances with their fire code blahblah.. anyway, we desperately needed a last minute place to go with 20 plus people on a Saturday night.... Well, that's how we ended up here. I'm sure the staff did not expect us but they truly made us feel welcome. They rearranged tables for us , kept the shots coming... and the best was when my husband's cake came out- they even dimmed the lights!!! Oh, and the pizza was good too :) again, shout out to the awesome staff for being so helpful. read more

Ordered 20 minutes ago, still waiting. My order was 1 pizza, 1 panino. Theres 2 customers in the restaurant eating, rest is empty, and 4 employees just laughing, talking, giving each other high fives (literally). The status of my order on their website hasnt changed from waiting, not sure if it's even started. No clue what theyre doing but it aint working. Don't want to be rude and ask if they've started my order when it's obvious the website status tracker should be telling me...right? Edit: i walked up to the window and my orders apparently been done for a while. I like to eat my pizza right away while its piping hot and when i reached in to eat a slice, it was warm. What a shit experience. Food was okay so leaving 2 stars. If you have no choice, their panino is good but service/employees are...well don't have high expectations is all. edit#2: alright, i went back a month later to give it another shot. still not ideal service but it's probably their process that is flawed rather than the people working there. when you order a pizza and panino, the pizza is usually finished right away and sitting in cold while waiting for the panino to finish (which takes 15-20 mins). They need to fix that. Well I went back and same shit happened. cold pizza. I was pissed. Some manager (with curley hair) working there noticed I was pissed and insisted that they remake a new one so it's hot. I can't give a low rating after that. They're working their best out there. Sometimes there's gonna be miscommunication/misunderstanding. Here's a 4 star that represents their meh pizza but delicious panino and empathetic manager--I hope you give him a raise. read more

First time here. The pizza is overpriced but tastes good. So if you can afford it that's great. But I'm only giving three stars because the service is super slow. Even during off peak hours. read more

Pizza was good and the ambiance was nice. Service wasn't great, but nothing to completely ruin the experience

This was my first time in the Mosaic location and I was surprised by how not good it is. I've been to the Arlington location several times and the pizza is always delicious. There were a few issues with the mosaic location: -- we ordered the Amalfi salad and asked for the apples on the side due to an allergy. Turns out - this is not possible. No items can be on the side - only removed. Weird but ok. The salad was pretty good without the apples. -- the margarita pizzas are delish but not piping hot - even though they come straight from the oven to the table - they just aren't hot. -- the onion tart is by far the worst pizza I've ever had. It smelled foul - like something was rotten on the pizza. It was inedible - On the upside - they kindly removed from the bill and let us order another pizza. The server was very nice and accommodating - just not a great food experience. read more

Do not expect to get your food. After waiting 50 minutes for one pizza, we left being served no food. My mom and I went out for lunch and decided to share one pizza. After 30 minutes we had not received our food, nor given any update. After 40 minutes my mother went up to the staff and asked for an update and was told our pizza was given to the wrong table. A few minutes later we were told our pizza just came out of the oven, and the staff even pointed to the pizza that was supposedly ours. After waiting 5 minutes for "our" pizza that he had pointed to, we still had nothing. We left hungry and without any acknowledgement from our waitress or management. Wish I could say I'd be back, but I won't. read more