We were on the way to the beach on memorial weekend. My husband popped the passenger side tire. We…read morechanged to spare on the side of the rode then pulled to Les schwab, Jorge was super helpful when we get there. He looked at the tire and said he can fix it in 20mins. The service he provided was excellent. And that made our bad day turn around for sure! I highly recommend this Les Schwab. Not sure why people did not like it. But with our experience, we feel grateful to have someone be there saved our day.

Dropped my car off at the Forest Grove Les Schwab at 10am for a simple puncture repair. This should…read morehave been a 20 minute job. Went out to do some shopping while waiting. No word from Schwab for 2 hours so I called them. They said the car was just about to go into the service bay. So I got some lunch and returned to the shop in anticipation at 12:30 and they were just pulling the car into the service bay. I waited for an hour in the store and no work was done. I got tired of waiting and went out for more time killing. Called again at 2:00 and they had not started on my car. I was getting short tempered by now and said I was on my way again. Got back to the shop at 2:15 and they were just starting on my car. Car was done at 2:30. I WAS a long time (40 year customer) of Les Schwab. Purchased may sets of tires and had other car maintenance done. Is this how they treat good long time customers? Never again!

I always get my new tires at On Site. Today, my husband discovered a screw in my tire. I phoned up…read moreOn Site to make an appointment. The young man who answers the phone said they weren't busy and to come on by. I'm sorry I don't know this star employee's name. Perhaps the owner can respond to my review and tell me. He has been there awhile. He is the best customer service person, just down to earth and naturally friendly. Seems to really enjoy his work. He greeted me as soon as I walked in the door. Told me it would be about 30 minutes and sure enough it was about 20. My car was out front, ready to roll! Didn't charge me a cent. Can't beat that price! Thank you, On Site!!

This is an extremely great place to get your tires. Luis has been a great help since day one, he…read morehelped me choose the best tires for my purpose and was extremely patient when I was choosing my rims The brand new tires I was sold had a small issue with them that caused my car rattle when I drove. At first I thought they were not weighted properly. He weighted the tires and I was off. That did not help. Luis then without any questions asked, had a new pair of tires on their way to replace these tires. They arrived in a day When I went back the next day it was a few minutes before closing and he stayed 45 minutes after shop to put those tires on himself. Making sure everything was smooth My biggest pleasure was being treated with honesty. This was a warranty issue, and everything was so smooth and easy, and the entire time I was treated like family. I would recommend this place to my own family any day.

Long-time Mac resident here. I cannot recommend. Terrible quality control. Raises questions about…read morethings I can't see. Zero stars if I could. I had asked them to change multiple fluids. After the job was completed, I drove my vehicle home and parked in my driveway. The next day I found a large oil stain under it. I immediately called back and took it in. I watched as the tech reached up and hand-turned the dripping drain plug. It and the fill plug were only finger tight. Never torqued tight. I paid hundreds of dollars for this poor service. Never again.

if I could give zero stars I would. I was raised and lived in Mac all my life and thought I'd give…read morethe new guys in town a shot. Last July I believe it was I asked for them to install and balance my new tires as well as do an alignment. The install and balance was fine but they refused to do an alignment because they said I needed work, quoted me for almost 2 grand of work. I took my truck to Les Schwab and they gave me an alignment that week with no troubles. Now I moved to Arizona and I want to rotate my tires and come to find out one of their techs crossthreaded a lug nut and I can't get it off . I would not recommend them

I bought a new set of tires from the Hillsboro American Tire in October 2023. Since then I've had…read moretwo leaky/flat tires. Both times Hillsboro American Tire took care of the problem tires. The second time, though, they really went above and beyond. The second flat tire was from sidewall damage, so the nearly new tire was shot. Unfortunately the Hillsboro store did not have the exact replacement in stock, they would have to ship it in from another location and it wouldn't be there until the next day. This is where the Hillsboro American Tire really stepped up. Not only did they order the new tire and set me up with an appointment for the next day to have it installed, they also loaned me a tire to use for a day until the new one arrived so I wouldn't have to drive around on quickly leaking tire. The next day when I arrived I only had to pay a small fee for the new tire (mileage prorate on the damaged tire reduced the sell price) AND they did not charge me for the multiple mount/balances of the loaner, and new tires. I've never received such amazing service like that from the other local big store (Les Schwab) and I've ran into problems with Costco not honoring their service warranty. I would recommend the Hillsboro American Tire to anyone!

Thank you ALL for everything you do for your customers especially "US" over all these years!!…read moreFrom the inside of the office to the shop, everything is completed so professional and your committed to your passion! Keeping customers in the loop and if changes needed, informing the customer immediately is your goal.. All this is the way every company should be ran and then some!! Feeling blessed to have had you in our corner for the many years you've serviced our vehicles and taking great pride making our WHEELS BLING We will miss you when we relocate to AZ, wish we could take you all with us!!!!!! Thanks American Tire and thank you for your continued honesty

Went in for my bronco sport for an emergency cv axel change. This was my first big repair so I was…read morevery selective about who to go to and I'm glad I chose them. Since then I have went to this location for everything including oil changes, transmission fluid change, tires. Thanks to Ernest and one of his top techs I'll be going to them for every repair and maintenance needs. It's rare that you find shops that actually care about customers and their cars. Quality service and excellent communication!

Paid GOOD money for tire installation and they didn't even have to unmount old tires, just install…read moreon to separate wheels I had. All seemed well at first but after I drove on the new tires, I had the classic symptoms of a wheel out of balance. I stopped back by to have them check it, and the manager immediately got very defensive and raised his voice at me that they already balanced them right and that I would have to pay to get them re-balanced. Well, any REPUTABLE shop would simply rebalance them but they refused without me having to pay again. I trusted them that it was done right, so I left, fairly intimidated by this manager. Well, I drove for a bit and it was still bothering me, so I had to pay ANOTHER shop to balance them, $84. Well guess what? ONE wheel was off by 1.75oz. I was in and out of that shop in 15 minutes but I wasted $84 and my time to fix what they should have done right the first time. AVOID this location, the managers ego may just cost you!

Nice quick straight shooting shot. Unbelievable low price compared to chain stores. They got me a…read moregreat deal and fit me after I got off work and while everyone else is closed. These guys are open till something like 9 or 10 PM!!!. Which helps when you work most days till after six like I do. Price was great and balance or new tires fixes a shake I had when going over 45-50 mph. I'll be coming be for all my tired needs and told everyone at the office about this place. Two thumbs up

They are open on Sunday :-) Used tires are good quality and…read morereasonable. Payed $45 for a used Firestone tire 205/65/16 with installation included.

Bought a set of new tires for my F150 last year and went back recently to have the tires rotated &…read morebalanced. Was pleasantly surprised to have them tell me it was free with the original purchase of the tires. Also, they spent extra time working to get a stuck lug not off and replaced the stud and nut with new without me having to ask. That type of customer service will keep me coming back.

Thank you Kyle!! Appreciated your help with my flat even when you were closed for the day. I…read morerecommend this business.