The reviews are correct!!!! I usually don't go to places with too good of reviews, but I gave this…read moreplace a shot and it did not disappoint. It was my first real Thai massage where they step on your back and it really felt amazing. I did an hour for $80 it included a Thai combo massage with hot stones. 1000/10 I definitely recommend. I booked with Nadia and I was scared because I thought she would hurt me, but it hurt so good. lol! The place is next to a dollar tree and easy to find parking. The room was spacious and clean. There was a drawer to put your belongings in as well.

Located in the Silverado Ranch Place, my family member and I came here during our trip to Vegas…read more We were in much need of a good massage. Our service was the Couples Massage which provided both of us their signature Thai Massage. Our masseuses provided us with a very calm, quiet environment. They ensured by asking each of us what parts of the body we needed more focus on. After our hour session ended, we both felt more relaxed and rejuvenated. We will be happy to return here during our next trip to Vegas!

I did a walk in & was seen right away on a Saturday at 6:10pm. It was an okay experience. There's…read moreother places nearby I prefer over this spot.

This is a great place! Very nice service and so clean. We will definitely be back. The staff was so…read morefriendly.

I received a $200 gift card from my husband for Mother's Day and called to book the Self-Care…read morePackage, which was advertised at $195 and included a massage and facial. During the scheduling process, I specifically informed the staff that I would be using a gift card and was simply told to bring it with me to my appointment. I visited yesterday, and overall, the experience was very enjoyable. My massage was excellent--Jenni was absolutely wonderful and provided outstanding service. The facial was also relaxing and pleasant, although the facial rooms felt somewhat small and cramped. My concern arose during checkout. Because I was still relaxed and a bit distracted after my services, I didn't immediately realize that my total came to approximately $225 before tips. When I got home, my husband was understandably disappointed that I had to pay out of pocket when the gift card was intended to cover the experience. I called the following day to inquire about the difference and was informed that the Self-Care Package must be paid for in advance in order to receive the package pricing. While I understand policies are important, this requirement was never mentioned when I booked the appointment, despite my specifically requesting the package and informing staff that I would be using a gift card. I also reviewed the website and was unable to find any information indicating that advance payment was required to receive the package rate. From a customer service perspective, this was disappointing. I booked the exact services included in the package and clearly requested that package when scheduling. Had I been informed of the advance payment requirement, I could have addressed it at that time. Instead, I was charged approximately $30 more for the same services. Given the circumstances--and especially after I called to explain that the package was chosen because the gift card amount closely matched the package price--I would have appreciated some flexibility or consideration. While the quality of the services themselves was excellent, clearer communication regarding package requirements would help avoid similar misunderstandings for future customers.

Amazing service at IMR! I was given a promo code to this place and decided to check it out for…read moremyself. Booking was extremely easy online. Waivers could be filled out online too so that you do not have to sign them in-person. You can enter a card online but it does not get charged until the end of your service. Very easy process! This place is clean, warm, and welcoming. The massage table was heated as well. I loved and appreciated Maria. She is experienced and has been doing this for awhile. She asked me about my preferences and if I wanted to do any add-ons, which I opted not to do. She made me feel very comfortable and we had a great conversation during the massage session. She constantly asked about the pressure she was giving me and I was just very glad I booked with her. I recommend IMR. This place feels very clean and professional. Booking is easy and the staff are all very friendly. I would come here again!

Heather is truly a miracle worker. I've been seeing her for years, and she always delivers exactly…read morewhat I need--whether it's a deep tissue massage or something more relaxing. She's incredibly intuitive, in tune with your body, and somehow manages to find every knot without you saying a word. I'm so grateful to have found a massage therapist who's not only highly skilled, but also kind, professional, and genuinely passionate about what she does. She's also trained in cupping and hot stone therapy, which adds another layer of relief and relaxation to her sessions. She knows exactly when and how to incorporate these techniques to maximize the benefit, and it always feels amazing. My husband and I actually found Heather through a Groupon about ten years ago when we booked a couple's massage at Massage Customs. At the time, he wasn't thrilled--he thought massages were "weird." But after that first visit, we were hooked. We started going once a month, and eventually he bumped it up to every two weeks! With both of us working in high-stress, professional environments, seeing Heather regularly has made a huge difference in our overall wellness. Beyond massages, we've had great conversations about nutrition, health, and even shared some of our favorite books on mental wellness. She's thoughtful, knowledgeable, and just one of those people you feel lucky to have in your life. I can't recommend Heather enough--she's hands down the best massage therapist in town, and you will not be disappointed.

Michael at Massage Customs is amazing.I had a 2 custom stretch and neck/shoulders massage that…read morewould top even the massages I have had at Wynn. He really takes the time to get to know you and your ailments. I have had pain in my lower back, neck and shoulders that have been constant for about 5 weeks. Most therapists see me as a tiny person and don't use enough pressure(as I am pretty flexible). Michael was super patient, attentive, and most importantly LISTENED. I am super grateful I took the chance and clicked on that Instagram link. If you are looking for pain relief from a provider that genuinely cares for your well being... you will not be disappointed. Run and book your next session with him! I am already looking forward to booking my next session ASAP! Thank you Michael for everything you have done today!

Great massage good pressure but not painful. Good value for money. I have gone twice for the…read moremassage and will go back again soon.

This was one of the worst experiences we have ever had! My girl and I went for a deep tissue…read morecouples massage on April 25th. The two, and this is my assumption were UNLICENSED masseuses and they were very unprofessional. They were talking throughout the massage. The dryer alarm was buzzing repeatedly over and over. They kept leaving the room and yet we asked for 90 minutes but only got 60 minutes of massage time. At one point, a guy came into the spa yelling in Chinese and once again the man left the room to go upfront and yell back at the man for ~4 minutes which startled both me and my girl, not to mention was very unprofessional. We let them know how disappointed we were however, it gets worse because a few days later, I developed a hematoma on my back. It is still there for over a week which tells me they most likely aren't properly trained or licensed. Never go there, it is not worth the trouble or the risk.

First the lady I spoke with on the phone, receptionist and masseuse was super nice. (All the same…read morelady) There is a $5 charge to use your credit card. They suggest you give a tip up front and tips start at $15. I paid for Reflexology and got a really nice $70 leg and foot rub. The place was clean and in at a great location. I will not be returning but if you're looking for a nice 60 min leg and foot rub this is the place for you. Not Reflexology. Thank you

Emily tried hard to massage my stiff body She did great…read morejob! I need to go back there and more sessions!

We called late Saturday evening for a couples massage and they took us in right away. Nice massage…read morefor the price. I would return

I've been here a few times. It's either hit or miss with walk-ins. So try to call ahead. Especially…read moreif you're going with someone. I've enjoyed every massage I got. Come with cash if you can.

I came here very depleted. I am a single mom w little to no time for myself lately. I booked the 3…read morehr. Bliss package, which includes a salt room therapy session, massage and facial. It truly felt blissful. I left feeling renewed and refreshed physically, emotionally, and spiritually. Svletlana was my esthetician, who I finished my day with and she was absolutely amazing. She's extremely intuitive and had such wonderful energy. The massage was great, salt room was super relaxing and detoxifying, Anthony at the front desk was so attentive and welcoming too. I have nothing but positive things to say about this place. I highly recommend coming here. It is a great little healing Oasis in the desert. I really hope to return soon!!

Fantastic experience for Mother's Day! My husband booked me a massage with Noel. Noel was…read moreprofessional and courteous. Hands down the best massage I've ever had! He gave stellar tips about stretching certain areas of focus. Afterwards, I added the 45 minutes in the salt cave. It was super relaxing that I took a little snooze. Highly recommend for anyone needing a little TLC.