So I went back yesterday to see if I would have a better experience and I did. I called around 4:20 for a 5p appointment for a full set which they said they could accommodate. I arrived between 4:50-4:55 and was greeted as soon as I came in. I was directed to sanitize, sign in and pick my color. At 5p, a technician seated me and started my service. She was friendly, professional and wore a mask. We chatted some and I felt comfortable. I didn't get anything fancy this time but I do plan to return for a fill in a couple of weeks. read more

Daisy is so excellent!! She creates beautiful nails and such a wonderful hand massage!! Loved it!

Very bad costumer service technicians laugh at you. very degrading when you are the for a experience to feel good and all you get is bad treatment. very condescending they gossip with other clients abs laugh at you with other clients! read more

I went in for acrylics and they're awful. They do not fit my nails at all and the nail tech ripped multiple cuticles and rolled her eyes when I flinched from it. read more

Nice pedicure, but felt rushed/short. I decided to try out this salon as it's close to my residence. It was a cute little salon and the customer service was great. My sister and I got gel pedicures here. While I felt the nail techs did a great job, the pedicure felt short/rushed almost. I will definitely come back again. The price for a basic pedi and gel was $50. read more

Used to be good nail place to go to. They no longer are. My nails w/designs did not last 24 hours. I went in 2 more times to get them "fixed" and within 24 hours the polish was chipping off and had stained my white towels. They would not give me my money back or redo without charging me for it. They lost a loyal client. read more

Horrible service!!! Very rude nail techs!!! Don't expect to be seen at your appointment time! They actually gave me an appointment, then said they're nail techs that did designs were busy! Told me my nails looked fine the way they were.... Because they didn't want to do my nails. Very rude and disrespectful! I'll never go there again! Also very expensive when I've gone there in the past. read more

PLEASE DO NOT GIVE THIS SALON YOUR HARD EARNED MONEY! I've had the absolute worse experience at this nail salon. I went in for a full set and was not happy at all with how rough the nail tech was with my nails and I was cut at least 3 times, one of my nails were aching so bad that I had to take Tylenol to go to sleep due to the pain. There were about 4-5 workers standing around my nail techs station laughing and starring at my hands as if I were the circus which made me very uncomfortable especially considering Covid19. They also told me a certain price for the picture I showed them and then charged almost $100 MORE than the price that they originally told me. The staff is negative and they constantly talk badly about their customers, they lie about their prices, and I never saw them clean or sterilize anything before the next client. 0/10!!! read more

Completely unprofessional. Customer service is 0/5 as soon as you walk in. You're not greeted, given false wait times, and not accommodating. read more

The worst pedicure experience I ever had. Literally a wash and go. No scrub, dead skin and my cuticles still hanging and when I asked why she didn't remove my cuticles and to scrub and clean it more she gave the worst response ever. She said I should get my nails done every two weeks. I was so irritated so I asked for the manager and actually she was worst than her employees. So I said please rinse me so I can leave. So unprofessional and rude experience I've ever had in this area. I will not recommend this place to anyone that needs to get a clean and your money worth place to get a service. Please go somewhere else to get a better service and treatment. The worst Experience ever read more

I would have given 5 stars great pedicure and manicure. Just disappointed that they allowed a customer to be seen without a mask, while I was there. read more

Pure Nails Spa - Gell nails - Nail Salons Near Me - Alexandria, Virginia

Made an appointment for 10 days after my last appointment. I walk in and my tech is "double booked"- at least lie better if you can't tell the truth? Such a waste of space,time and money. They have cockroaches crawling around on the floor if you feel like treating yourself to this toxicity, you're welcome. read more

Worst customer service ever! I would recommend going somewhere else and not wasting your day and time going to a place that stops doing your nails because the tech burnt your finger while filling it, and when you said it hurt, she just walked away and stopped in the middle. The manager said she never does this, and that life is short. This is after I waited 40 minutes and had an appointment elsewhere. I never write these reviews, but this was horrible service for a year-long customer! read more

Always an exceptional experience with TRISH and LISA! Let me first start by saying that TRISH's work speaks for itself. Every time Trish does my nails I get compliments galore! Especially regarding how she perfects whichever shape (e.g. almond, coffin etc.)I'm into at the moment. Her attention to detail sets her apart and she's incredible at doing SNS! I've had a long standing relationship with Trish and I can truly say she's one of the industry's finest! Coming from a mani/pedi connoisseur if I do say so myself! :) Now on to Lisa... LISA Is a seasoned professional who does the most AMAZING pedicures! Her perfectionistic eye for her craft will leave your feet thanking you after one of her signature SPA pedicures!!! Her detailed exfoliation process, plus moisturizing massages and hot towel rub techniques, literally gets your sweet spot. Your tender tootsies will most definitely make a statement! They offer a choice of water or champagne upon appointment, as a part of the service piece. The facility is well maintained. I've noticed good practices of sanitation, sterilization and disinfectant, which I can appreciate especially during these unprecedented times. I love this Nail salon and I can definitely see this new business becoming a trending location. read more

Clean salon. Amazing selection of colors. I've been here twice and the manicures and pedicures were wonderful. Lots of attention to detail to make it perfect. Highly recommend! read more

Worst manicure and pedicure of my life! A total waste of money and time. My fingers looks worse then before the manicure & my feet are already chipping and I got them done 5 days ago. read more

I went for a full set & pedi. The full set was flawless. BUT another tech did my pedi & cut my SKIN & CUTICLE causing me to bleed consistently for 15mins. She applied powder multiple times to "stop the bleeding" but it just irritated my toe. I asked to come back the next day to give my toe time to heal. I was told I wouldn't be charged for my pedi so I proceeded to pay my bill just to find out I was uncharged for my full set. Terrible. Not returning. read more

Sarah did the most amazing job! Best manicure I have ever had in my life. She does the SNS dip beautifully and gave me exactly what I wanted. The price can't be beat. read more

Pure Nails Spa - Nail Salons Near Me - Alexandria, Virginia

Awesome neighborhood nail shop. Quiet, cozy and efficient. Talented nail technicians...

My daughter called this nail salon and made an appointment for me the following day with her nail technician named Mindy I come to my appointment and I am greeted by a woman who I later turned out to be Mindy. I told her I had a 430 appointment with Mindy she said my name and that was it and I went and sat down and waited because this was my first time going to her so I didn't know who she was. After waiting about 10 minutes the same woman finally comes over and tells me that she tried to call me and let me know that she couldn't do my nails today because she was behind on her appointments. She asked me if this was my first time because she never saw me before and she goes by Michelle and not Mindy and so she was surprised when I said her name as Mindy. Keep in mind my daughter just went to her three weeks prior to get her nails done so how she changed her name from Mindy to Michelle in three weeks is beyond me. She tells me she can't do my nails and said somebody else could do my nails for me and I said no because I came there specifically for her and her work. She said oh OK and went Back and sat down and proceeded to finish the customer she was working on. I went over and let her know that both me and my husband had appointments this evening come to find out they had put his name down for the following evening. I am on my way to Jamaica tomorrow and it was very disappointing that this woman was not willing (she was definitely able) to honor my appointment. I do not believe she tried to call me either. She also told me that she doesn't do gel nails anyway and only does acrylic. I feel like that was a bunch of bull. I'm leaving this review here and I'm also going to leave a review on Google and then my plan is to call the owner tomorrow. Customer service is the worst. read more

Well I love getting my nails done but everywhere I go they can't do what I want this Solon dose anything and everything you are thinking of doing I love coming her cause you feel welcome and your nails always look good read more

GO HERE IF YOU WANT COVID-19. I'm immunocompromised so I made an appt for 10 a.m. The place was empty (weekday) and the nail tech took me right away. I noticed that none of the other 3 employees were wearing masks so I asked my nail tech if she could ask them to wear masks. One techs hung the mask over her ear but wasn't wearing it. Again, I said to my nail tech, I'm immunocompromised, can you ask her to wear the mask. I also let the nail tech know it was law in VA and the employee had to wear a mask. The non mask wearing employee went to the back but didn't put on her mask (heard her yelling to others without a mask in the back). When she emerged, she put her mask on but then came within a foot of me restocking stations. I asked if she could do that another time, she ignored me and started coughing. I finished my appt and left. I wouldn't go back. I feel sorry for the nail tech that did my nails because it's not her fault, but I can't spend money in a place that thinks COVID-19 is a joke and has such little respect for their customers. read more

I've had multiple mani/pedis here and it's consistently been a great experience and a good price, no matter who does my nails. This place has become my go-to! read more

Loved this nail salon! My nails came out exactly like the picture I showed them. Very clean and friendly staff.

They are amazing! The salon is very clean and staff is very welcoming. I won't get my nails done anywhere else. They are top notch!

I went here with my best friend a day before my graduation. Both of us had gotten a pedicure done that was so relaxing but I had wanted to get my manicure done (nudged by my bestie that I had to get acrylics to make it look really nice) to which later I had found out it was actually to prepare me for my engagement. So my boyfriend reached out to my best friend and told her that he was going to propose and to take me out for a mani pedi... my manicure took almost an hour & a half.... which was crazy to me because SNS dip even with acrylics...should be about 30-45 mins... in addition the lady cut my right fingers 4-5 times. It was such an uncomfortable experience. I live in MD and tried contacting the manager multiple times for a refund on just my manicure but couldn't get through. I finally was able to make my way into the store and when I kindly asked was very rude to me. I would not recommend this experience to anyone. read more

This salon is clean and has a great selection of nail colors. Trish is the best manicurist and will not disappoint. She always does an amazing job! read more

Would rate zero stars if I could but that wasn't an option. I do not recommend anyone patronizing this business. I have been going here for almost two years now for a pedicure with no complaints. I decided to step out the box and get a Manicure with my regular Kim. Myself and Kim have always had a great rapport and I have always been satisfied with her services since day one. I have gotten my nails done four times with no problems and have tipped her pretty hefty because so. I came to her with what I thought were very simple designs that she mastered everytime. So it was to my disbelief that I received a random call stating I was a difficult customer and they no longer wanted to service me. I was so taken back and confused that I drove up to the shop so they could see my face because I knew this was a mistake. Spoke with the owner and she explained that it because I always get difficult designs and if Kim can't do it no one else will be able to. Never experienced anything like this is my life. This is unacceptable behavior and so demeaning! You tell someone they can't recieve services because you can't fulfill a nail design. That is horrible customer service and extremely tacky on so many levels as a business! Video footage on my tik tok account NaysIndulgence. Do not go here! read more

Had a 2 o'clock appointment and they never sat me down, instead they sat everyone else that came after me. Horrible

The salon is relatively new and very nice. All the nail technicians are very good. They do gel, acrylic, and s&s powder. They have regular, gel, and powder colors together so you can match your fingers and toes easily. Staff are very friendly and professional. Rarely any wait time. Highly recommend! read more

I went in to this salon for my first manicure after months of quarantine. The nail technician took a DRILL to my bare nails, creating cuts and dents into my nails. I went back into the salon in hopes of a refund or a free fix to resolve this issue... three employees came up and screamed and attacked me in the middle of the salon to the point where i ran out crying. This is an awful facility and the way they treat their customers is unacceptable. I told them i simply wanted a refund or for them to fix my nails for free and they began to SCREAM in my face and attack me and call me crazy while speaking about me to each other in front of my face. Do not go to this salon. read more

I keep trying to give this place a chance simply because I live close by. Drive the extra 5-10 minutes somewhere else. I always make an appointment and they do not respect appointment times at all. For the past 4, not one but FOUR times I have had to wait for over 30 minutes just to get sat down. Then, another 10 minutes waiting at the station - then one person removes gel, then another comes in 10 minutes later to start the manicure/pedicure, and then another person comes in to finish. 4 different people just to get a manicure and it ended up taking an hour and forty minutes - just for one service. A gel manicure and regular pedicure should never take more than an hour and a half in total for both services. I never have one person dedicated to working with one customer even when they have an appointment. It seems like walk-ins are always given priority over appointments as the start times are never respected. Service has been fine but not good enough to warrant such a long unnecessary wait time. I've also noticed that they always tell other walk ins that it will only be a 5-10 minute wait and other people come in and also end up waiting 30-40 minutes before being attended. Overall this place looks like it has potential but assuming people have all day to wait for a mediocre pedicure or manicure is not acceptable. read more

everyone had on masks!!! when i came in i noticed their safe procedures taking place they were sanitizing the stations and chairs ! made me feel so comfortable about getting my nails done ! thank you ! kim is the best read more

I went in on Dec 14...got acrylics that were too thick (imo) but i havent had them in 5 years and a manicure in two...so. i recieve cluster lashes...that everyone said looked natural but did not to me. I work tirelessly to remove them with coconut oil for the next 6 days (mission accomplished) and i still had my own lashes left. Went back on 1/2 to remove the acrylic and get a gel manicure. I had to so in acetone and the drilled for about 30 minutes...to get all the gunck off (never again). Real issue the uv light burned a she kept resetting and instructing to keep my hand under the lamp longer than 30 to 60 seconds for each coat...my nail felt like they were burning and my skin is still tingling 3 days later. So be sure to say what you want ...dont assume they are going thin the acrylic...yes i asked but was ignored. My nail look normal now... i can type again...but. if you treat yourself all the time and know whats right, and what you want...this a good place to go. If you are rookie...and dont really know...they wont ease into a classic choice/ decision...you will leave there looking like BAPs the movie. Go on a less busy day and get better service. read more