We have been utilizing Long Island Swim-Pool Service for the past 9 years, and am about to enter my…read more10th season. First of all, the OPENING/CLOSING service has been exceptionally efficient. Upon opening, when issues arise the technicians were quick to resolve any issues without need for secondary visits. The closing is equally as good. The weekly cleaning and chemical balancing usually leaves us with a crystal clear pool. Again, a testament to the technicians ability and care. Over the years, we had a few major issues with our in-ground pool as well. Dario was always quick to respond and help to oversee repairs and helped with recommendations for 3rd party contractors (concrete repair and marble dusting ). We consider the pricing to be fair as well. In all, we would highly recommend this company to anyone requiring service for their pool. David & Diane Lim

Do not use this company, Barry lies and makes excuses for his sloppy work. They left my property a…read moremess. Find another company, don't risk this happening to you!!!! Most unprofessional company I have ever dealt with. Good luck!

Fantastic service. I took a chance and found them through a Google search…read more I spoke with Marianne and she was very receptive and answered my many questions and concerns. She never rushed me. They came over three consecutive days to clean, put in chemicals and vacuum. My pool is crystal clear. Gorgeous!! They deserve more than 5 stars. The crew were very courteous and professional. I am so very pleased with this company. I will always use them for my pool This is day 4 and the water is still crystal clear.

Second year using the pool guy of LI.... Reliable and accommodating company... Mathew is a…read moreresponsive and helpful guy I have an older heat pump for my inground pool and may need to replace this year.... Wouldn't call anyone else If you need anything for your pool this is the company to call!!

I hired him to set up my above-ground pool in 2024. Before the installation, I specifically asked…read morehim to place it in the middle of the yard because that area was flatter. Instead, he insisted on putting it in a different spot, assuring me that he had leveled the ground and that it would be fine. The pool looked okay at first, but it only lasted one season. Last year, the liner ripped, and I initially thought it was my fault. This year, I had another pool professional come inspect it, and they immediately pointed out that the original installation was done very poorly. They found that there were tree roots underneath the pool that had continued to grow, causing the ground to become uneven and the pool to lose its level. I was also told that the area should never have been used in the first place because of the roots. I trusted his judgment when he assured me the spot was properly leveled, but it turns out that wasn't the case. While the pool may have looked fine initially, the poor placement and installation ended up costing me a damaged liner and additional repair expenses just a year later. I would not recommend this service based on my experience. If I could give a 0 star;I would.

We hired them to complete a repair to our steps. The project was delayed by weeks. It should have…read moreoccurred in May, but they did not complete it until the end of June. The repair was to fix a leak and guess what, after the repair, we still had a leak! We had to hire a new company to fix the work they did. They used old material to trim out our steps which lead to the continued leak. I would not use this company again even if the work was completed for free! They also tend to avoid your calls. You will need to call or text at least 5-6 times before they follow up if they follow up at all! Terrible workmanship and customer service.

Absolutely Exceptional - A Dream Backyard Come True…read more We worked with Adam, the owner of Topaz Design, to completely transform our backyard -- what started as plain grass and bushes is now a stunning hardscape and in-ground pool that genuinely feels like our own private oasis. The difference is unbelievable. From the initial imaging and design concepts to the very last finishing touches, the work was nothing short of spectacular. We had some design challenges due to water-level constraints in Long Beach, and Adam handled everything with total professionalism. He came up with a revised plan that not only solved the issue but actually made the design even better than our original vision. His eye for design is incredible. The crews were meticulous, talented, and consistent. They showed up every day, worked cleanly, and took pride in every detail. They consistently checked in with us about placements, cuts, and finishes to make sure everything was exactly how we wanted it. The craftsmanship is flawless -- our stone wall, hardscape lines, and pool area are perfect. Topaz coordinated beautifully with the pool company as well; the entire process felt seamless and thoughtfully managed. The end result is breathtaking. We still walk outside and can't believe this is our yard. Thank you, Adam, and thank you, Topaz Design. Our home is more beautiful because of your work. I would recommend Topaz without hesitation to anyone looking for high-quality design and build work, and we'll absolutely be using them again for future projects.

We hired Topaz Design for pool, landscaping and pavers. Adam gave us a 3D design which was very…read morehelpful to visualize. We felt confident it would turn out beautiful, but the final product completely exceeded our expectations. The guys worked extremely quick and we're very meticulous in every detail. The quality of work is outstanding. Topaz builds dream backyards. I would use them again myself as well as recommend them to anyone.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

What blew my mind was the fact that I had an 8am appointment. He rang the bell, I was slept like a…read morelog but when i got up at 8:10am, he started cleaning my pool anyway!!!! The average person would've said "They didn't answer the door, so I'm out!" Derek was very knowledgeable about pool care. He's patient when answering questions and his rates are very decent!

From the owner: we offer weekly pool maintenance as well as all equipment repair and much more…read more professional closings available

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

Wow. This place is next level with customer service. I came in to the store apprehensively and left…read morewith a hot tub and my experience that exceeded my expectations completely. Jeff was my salesman. He was extremely patient and very educated on the variety of options available to me and was cognizant of my financial concerns as well as my timeline needs. He was not pushy or overly forceful. He answered all of my questions and I had such faith in him and in the company I bought a hot tub that I cannot wait to receive!! This place is top notch. I wholeheartedly endorse the hot tub Factory. Warmly and contently Pamela J Keefer ,

Very happy with salespeople, explaining chemical requirements and maitenance. Bought on a sale and…read moregot the biggest Jacuzzi..love it love it

I got a price from him in the fall of 2024. In March of 2025 I told him i wanted to do the pool…read more He went by and took the measurements again made sure that he knew everything he would need and told me he would do it. I realized it would be priced a little bit higher because it was a lot of damage done over the winter to the pool. I kept waiting and waiting and texting them about every 2 weeks till I find out when he would give me the final price and when he could do it. It's now the end of June and I had the pool ripped out because I was tired of playing The Game. Never trust this man, he's not a man of his word. Never use him that's all I can tell you. As more people use the internet guys like this won't have a business anymore.

I have no idea where the bad reviews for Erwin are coming from! He responded quickly (within 24…read morehours) to my request, and was able to come to my house to look for a leak within a day. He immediately found the leak and was back again within a few days to fix it (in the middle of the pool opening rush!). The fix worked, the price was reasonable, and he was very professional in our dealings. I would recommend him to anyone with a pool leak problem!

We are into our 8th year of home ownership, having undergone a full gut renovation of our home, new…read moreroof, siding, deck, HVAC, electrical, plumbing, home additions/ extensions etc, we've had at least a dozen contractors working on our home over the years-most were great- some ok, and a maybe one bad. Pete and the team at Gus Pools are hands down the best contractors we've ever worked with-- period. Honest, reliable, incredibly responsive and fairly priced. (In fact their prices are too reasonable and should be raised!) Just nice, decent folks you don't see much of these days. His recommendations were also fantastic- we used his mason, Eddie who was also amazing. And his architect Genarro Finelli. I saw some negative posts by a few haters about not being able to get Gus to service certain people's pools, because they weren't built by Gus. That just motivated us to have Gus build our pool so they could service it!

Gus Pools just opened and serviced our pool for the summer! It's our second summer with this…read moreamazing pool from Pete and Bonnie and the team at Gus pools. Thank you!!