I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

3 years later and I'm still happy with the soft water system. Eduardo and team did a great job…read moreinstalling and everything has been running well. They even reached out to make sure everything was fine which I really appreciated. Highly recommend this company.

About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

These people are real and care about you. And, they will fix your plumbing too. I recommend this…read morecompany to anyone who needs a fast repair or a permanent one.

Mike and his team did an amazing job for a really big re-piping situation. They were patient and…read morethey helped us understand exactly what was going on and walked us through all of our options and then executed the job. I cannot recommend them enough. They also provided peace of mind, knowing that they are local experts and available for any follow up questions.

We just had a Kinetico K5 water system installed by Benjamin Rodriguez from De Anza Water…read moreConditioning and we couldn't be more pleased. The water flow from the system is dramatically better than our previous water system and I'm sure the filtering is far superior as well. Benjamin was a pleasure to work with and he was extremely knowledgable. He made the install a breeze - very professional! Kim, who assisted me initially on the sales side, was extremely helpful and knowledgable as well. The entire team at De Anza Water Conditioning are world class! You can't go wrong with them.

We get our whole house softener system and RO from De Anza water. Very happy about the entire…read moreprocess. Raoul made the first visit and did water quality testing and discussed everything in detail with us. Then Jose Hernandez came to site to do the installation. He handled everything with a lot of patient and discussed solutions with us so that we ended up with a most satisfying design for our unique layout situation. Definitely recommend!

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

We recently asked Rayne to come out and service our water softner because we had a leak and wanted…read moreto rule out the water softner as the source. They sent out Ismael Romero and not only did he eliminate the water softener as the source of the leak, he continued looking for other sources for the leak. He was professional, helpful and a pleasure to work with. Rayne's customer service is top notch!

If you want to experience stellar customer service, go to Rayne!…read more I had been wanting to change to soft water for years and I just couldn't afford a whole system to do it...and thanks to a local plumber, i learned about Rayne. I just had a water conditioner system installed and i pay a minimal fee to RENT their system. I had great experience with everyone there..Howard the owner came out himself first, and he was the sweetest guy with lots of knowledge. Next I called and made an appointment etc with Dawn who was efficient and fun to talk to, and then Carlos and Sam came to install the system. They were professional, answered all my questions, and did a beautiful job installing the system and a new faucet piece. And they were hear cavity on time and done in the time they quoted. I 100% recommend this company.