I'm a big fan of our local plumber, Aptos Plumbing! The crew…read morehelped me with the installation of a Jacuzzi jetted tub and new level bathroom floor. Thanks, Todd!

I called with a fairly bad leak on Memorial Day…read more Brian was out a couple of hours later and fixed my problem. He was friendly, professional and fast. He also gave me pointers about how in the future to avoid the problem that I caused. Definitely give these guys a call!

Originally got 4-5 quotes from different plumbing companies for a hydro jet for our pipes backing…read moreup. I was sold on hiring Redwood Pipe & Drain for our complete replacement of all the 1950's cast iron piping under our house because of Timothy's fantastic initial assessment of what we needed. He was the only person who actually went under the house to look at the pipes and even took pictures which he sent to us. Communication afterwards was prompt and thorough via email, no pushy phone calls following up. We received two quotes for specific work to be done and they were very comparable to the quote we received from another local and well known company. All that and paired with financing options was a huge relief. Our techs Bradley and Chase were super friendly and got the job done in two days. You get a text with their names and pictures when your techs are on their way. Overall, super happy with Redwood services. Would recommend.

These people are real and care about you. And, they will fix your plumbing too. I recommend this…read morecompany to anyone who needs a fast repair or a permanent one.

Great experience with this company all around! Originally called them thinking we had a septic…read moresystem-which they don't service, so they recommended another company, long story short we called George Allen and sons once realizing we had a holding tank and pump, and after talking on Friday they came out on Monday (today) and did a great job quickly and professionally diagnosing the problem. From there they left to purchase the replacement locally and returned to finish the job, leaving us in good shape and well taken care of.

I called them to replace our water heater. They charged $750 for very little work and they didn't…read moredo a great job. The vent was pretty off-center and they didn't strap it down properly. It is not up to code. The old water heater strap placement probably wasn't to code either, but they didn't mention it. I pointed out that the straps were loose and they said "oh, it's just meant to keep it from tipping over". No, they're supposed to stop any movement, otherwise the heater itself may be damaged in an earthquake. I tried cinching the straps tighter but it wasn't flush with the wall so it will never be secure until I drain it and move it flush to the wall or put a 2x4 brace behind it. And the original straps are not the required 4" above the gas controls, not that they mentioned it. I'll have to redo it. On the plus side, they were friendly enough and friendly to my dog. Nothing is leaking. In case it wasn't clear, the $750 was just for the heater installation and removal, they advised me to pick up the new water heater myself so I did.

I would advise against using Travis. I've worked with a lot of plumbers over the years, and hired…read morethem because it sounded like they'd get things right, and get them done swiftly. He sent in a couple younger guys which were really nice, but they were messy in how they cut into things, there were miscommunications about materials, and the scheduling was inconsistent. Communication consisted mainly of sending invoices, and when I asked to hop on a quick call, I instead got sparse texts. They left materials around and for stuff that they messed up, they had a shoddy way of correcting it, by the time I found those things, I didn't even want to contact them to fix them because it wasn't worth the time or money (which was not cheap, and the project ballooned into double the cost). To say I was dissatisfied would be an understatement. As I'm seeing the signs all over the valley lately, I thought I'd give a fair warning to those that may bite. I rarely write reviews, and in particular, I stay away from negative ones, but this is just not ok.

I moved to Boulder Creek a few years ago and just recently needed a plumbing service. I called…read moreTravis Plumbing Service. They were pleasant and helpful setting up a service call. The guys that came to my residence also were great and corrected the problem immediately. The fairness in the accompanying charge for service call was beyond acceptable. I would recommend Travis Plumbing to anyone needing this type of service. Thank you guys so much!!!

I was referred to Duncan Plumbing by my quartz countertop and tile installer. Looking back, I…read moreshould have trusted my instincts and called the Scotts Valley plumber I had successfully used in the past. I scheduled Duncan Plumbing to come out two days after my new quartz countertops and floor tile were installed. They were originally scheduled for Wednesday, but on Tuesday they called and said they had a larger job and needed to move my appointment to Thursday. I agreed, but made it very clear that Thursday could not change because I was having a full knee replacement on Friday. The plumber arrived on Thursday, and we walked through my list of projects. After reviewing everything, he went to his truck to prepare an estimate. When he returned, he started by telling me it would cost over $200 just to install a $35 bidet attachment on one of my toilets. At that point, I told him to forget all of the smaller miscellaneous items and instead provide pricing for only the essentials: Reinstall one toilet in the guest bathroom Reinstall the double-sink faucets and plumbing in the primary bathroom Reinstall the kitchen faucet and garbage disposal The estimate for just those three jobs was $2,000. I was shocked. Based on my past experience, plumbers typically charge an hourly rate, and this quote simply wasn't justified. I asked him to wait while I called my regular plumber in Scotts Valley for comparison. He said he would also call his manager. When I came back outside, he asked what my other plumber was going to charge. I told him I still needed to send photos before they could provide an estimate. He simply stated that Duncan's pricing was comparable to other plumbers and made no attempt to adjust the quote. It honestly felt like they knew I was under a tight deadline because of my surgery and were hoping I would have no choice but to accept the inflated price. I declined the work and told him I would be writing a negative review. Apparently that message reached management, because a woman from the company tried to contact me afterward to "make things right." In my opinion, making it right should have happened while the plumber was still at my house after he spoke with his manager--not after I had already sent him away. By the way, my previous plumber ended up going me a quote for the exact same work for less than half of Duncan Plumbing's price. Out of curiosity, I also researched typical plumbing costs using ChatGPT (see attached screenshot), and those estimates further confirmed just how inflated Duncan Plumbing's quote was. Based on my experience, I cannot recommend Duncan Plumbing. I understand that every company has different pricing, but charging nearly double what another reputable local plumber quoted for the same work felt excessive and disappointing, especially given my time-sensitive situation.

Their team responded promptly to my semi-emergency issue. I always find their service friendly,…read moretimely, professional with proper explanation and correction of the issue. They're our go to plumbers when DIY just won't do! R. Farren Capitola

Showed up within a day of the call, asked for photos in advance so they could bring the right…read moreparts, texted on the way with timing update, fixed our leaking water softener in 20 mins. And at a reasonable price. Jared rocks.

***AVIOD*** Worked with Jared on a simple leaking elbow. There was a miscommunication about what…read morewas going to be done. Ended up being charged over $350 per hour for labor. I found multiple cheaper local options I should have went with... I asked to be charged a fair price and was refused. Even after your "explanation" the fact is; even with drive time, you charged over $350 an hour for labor. This rate is absolutely absurd. Like the other negative reviews, WAY inflated charge for the job... This is not underwater welding! Just trying to save people money in the future. For the record, as you brought up, I'm not even the one paying for this. The owner is an 82 year old lady your taking advantage of... absolutely despicable Jared.

Another successful pick up of water for the mother unit. Thanks for such a wonderful business and…read morewe will see you when we run out again. mahalo.

I love the water store. It brings me quality h2o every day. When I need a fill up, it is ready to…read morehydrate me. When I need to be quenched, the water store is primed to flow. Inside is very clean. Enjoy reading the step by step info about the process of quality water you as you fill up. They also have an alkaline water station should you want it. Late night hydration run? No problem! The water store is ready to fill up your tank no matter the time with quality h2o right outside the storefront. Just pull up your car to the many spots available and get those jugs filled!

Amazing job done! Arrived quickly, figured out the issue with my sewage backup and had my toilets…read moreand tub draining in 2 hrs!! I called another local company 1st, and their price was going to be 3 times more. I'm so glad I got a second more honest opinion! Thank you again to the service team, Isaac and Jaun who were very easy to talk to and helped me understand the situation and I felt reassured that my system would be up and running with their expertise. Thank you Anytime Plumbing I'll definitely recommend your services!

Anytime plumping did a fantastic job for me clearing all my drain pipes. Isaac and Juan were very…read moreprofessional and cooperative. Thanks guys.