I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

3 years later and I'm still happy with the soft water system. Eduardo and team did a great job…read moreinstalling and everything has been running well. They even reached out to make sure everything was fine which I really appreciated. Highly recommend this company.

About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

We just had a Kinetico K5 water system installed by Benjamin Rodriguez from De Anza Water…read moreConditioning and we couldn't be more pleased. The water flow from the system is dramatically better than our previous water system and I'm sure the filtering is far superior as well. Benjamin was a pleasure to work with and he was extremely knowledgable. He made the install a breeze - very professional! Kim, who assisted me initially on the sales side, was extremely helpful and knowledgable as well. The entire team at De Anza Water Conditioning are world class! You can't go wrong with them.

We get our whole house softener system and RO from De Anza water. Very happy about the entire…read moreprocess. Raoul made the first visit and did water quality testing and discussed everything in detail with us. Then Jose Hernandez came to site to do the installation. He handled everything with a lot of patient and discussed solutions with us so that we ended up with a most satisfying design for our unique layout situation. Definitely recommend!

Handy location. They have after hours self serve. It probably needs an upgrade but it doesn't…read morereally matter. It serves its purpose. People that work there are helpful.

Been getting my water from here for 10+ years and will continue for life. Best shop & water ever!!read more

Another successful pick up of water for the mother unit. Thanks for such a wonderful business and…read morewe will see you when we run out again. mahalo.

I love the water store. It brings me quality h2o every day. When I need a fill up, it is ready to…read morehydrate me. When I need to be quenched, the water store is primed to flow. Inside is very clean. Enjoy reading the step by step info about the process of quality water you as you fill up. They also have an alkaline water station should you want it. Late night hydration run? No problem! The water store is ready to fill up your tank no matter the time with quality h2o right outside the storefront. Just pull up your car to the many spots available and get those jugs filled!

I had purchased 7 water containers that were not "BPA Free." Given that I wasn't informed of this…read moreat the time of purchase, the owners of Pure Valley Water did the right thing by me and refunded my money. Thus, I'm satisfied with their customer service and will continue doing business with them. Thank You Pure valley Water!

They are the best so helpful and kind, every time I go there they always help me bring water to my…read moretruck they are so awesome :)