1. Quality Water - Aptos

    1. Quality Water - Aptos

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    Aptos, CA

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    Quality Water - Aptos

    4.5 (37 reviews)
    Closed 10:00 am - 3:00 pm

    Services - Quality Water - Aptos

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    Quality Water - Aptos Photos

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    Recommended Reviews - Quality Water - Aptos

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    2 months ago

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    4 years ago

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    2 years ago

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    4 years ago

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    Photo of K C.
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    2 years ago

    Knowledgeable dependable service keeps my RO system working great and my drinking water tasting way better than any store bought water!

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Adrian was prompt, flexible, communicative, trustworthy, and kind. I highly recommend Quality Water!

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    6 years ago

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    9 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    I love quality water! The people who work here are very nice and helpful. Highly recommended!

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    9 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    10 years ago

    Quick easy friendly. The water is great and the more you buy ahead of time the cheaper each gallon is. Way cheaper then buying in the store.

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    9 years ago

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    9 years ago

    Business owner information

    Photo of Adrian C.

    Adrian C.

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    8 years ago

    Great water and super folks. Scott s always friendly. It amazes me that he remembers my name with all his customers.

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    9 years ago

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    9 years ago

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    10 years ago

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    Photo of Jim H.
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    10 years ago

    Diane and Scott are some of the best. The hours are stable and the service friendly. Love Bentley too.

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    10 years ago

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    10 years ago

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    Ask the Community - Quality Water - Aptos

    Review Highlights - Quality Water - Aptos

    I was amazed how helpful the whole staff including the owners Adrian and Shawn are every time I am there.

    Mentioned in 5 reviews

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    Clean Water Systems & Stores

    Clean Water Systems & Stores

    3.6
    (12 reviews)

    About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

    Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

    City Water Filter and Hyperbaric

    City Water Filter and Hyperbaric

    4.5
    (434 reviews)

    I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

    Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

    Quality Water - Aptos - waterpurification - Updated July 2026

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