Went there and told them how i had a tiny hole close to the sidewall would like it patched and they…read moredid not fix it and told me it was a valve stem leak, still goes flat and as i went to pick it up i noticed how low the tire still was, after they "ran it through there tire system"

Had a tire that shredded while visiting Putnam, so I hobbled my car to Kelly's on a Sunday, and…read moreleft it overnight. They called promptly the next morning, got me the tires that I needed, and installed them. They did a great job, and a very fair price!

They are pretty helpful and nice. And they also have good prices in tires. Best prices in town for…read moresure :)

Great service, good prices and great people. Called on a Friday stopped in later than I thought I…read morewould on Monday, in and out quickly.

Competent, resourceful, personable, timely, & adequate prices! I called and made a same-day…read moreappointment and for once in my life- I was thankful my bad luck brought me to this tire shop. The mechanics were knowledgeable in diagnosing what caused my flat tire and showed me what they had found. Josh went above and beyond in finding the best possible way to get me back on the road after informing me my flat tire was due to damage on my wheel (as a result of a different mechanic). He was precise and knowledgeable- exhausting all resources to search for creative solutions that were cost/time effective and practical. Josh used language that I could understand when informing me of what he was looking for and why. All the while, he maintained a friendly and personable relationship. Josh greeted me warmly by name each time I returned to the store and promoted my safety in every service recommendation. The staff in the front of the house mirrored these characteristics and the individuals I met in the shop were honest and competent. I will continue to have my vehicle serviced here and found the wait times to be modest, despite the complaints of some guests while waiting. Tire changes are rarely predictable and even less likely enjoyable, however the staff at this location made the world of a difference.

I purchased a set of tires and additional services totaling $1,100.00. A week later, on the day of…read moremy scheduled appointment at 8:00 AM, the store opened late. Several walk-in customers arrived, and I was informed that my service was being prepared. However, the walk-in customers' vehicles were prioritized, and I observed that my vehicle remained unattended in the parking lot while I waited in the waiting room. Despite checking the service monitor, my vehicle was not listed. It appeared that I was at the back of the queue, and my truck was still where I had parked it. I attempted to cancel the service, but a representative stated it would take 45 minutes to finish my vehicle. then they brought it in the service area. After waiting for two hours, as indicated on the monitor, the walk-in customers were serviced first. My $1,100.00 purchase was treated with disrespect. My wife and I have been customers of Town Fair Tire for decades; however, this experience has ended our patronage. There are numerous businesses vying for our business, and we will be taking our business elsewhere. Goodbye, Town Fair Tire.

Came in for an oil and filter change shortly before putting the car away for winter storage. This…read morespring I took the car out and after a few weeks realized that the oil wasn't full. A week later the oil had dropped to half. Apparently most of it ended up on the garage floor and on the car. Sullivan used the wrong oil filter and it was leaking.

Hi, the mechanical work was flawless and great Bridgestone tires made my 2020 RAM truck look and…read moreride feel like it's all new again! Also Dave was very courteous and very efficient handling my situation. I've experienced many tire stores and this was by far my best ever tire store experience in a lifetime! Thank you! PG.

I really enjoy being a customer here. Always feel welcome, Service is amazing and staff is very…read morecourteous and professional. Establishment is clean and inviting

For the first time in years, Sullivan Tire in Sturbridge is the first place I found I could trust…read morecompletely. The front office team and manager are the best. And I say that as an old retired mechanic and service manager.

I had a slow leak in my front tire. Some big tire shop said I needed to replace all 4 tires. My…read morebrother found this place on yelp and told me to drive here. I asked if he might have a used tire that would match the thread on my other three. The young man working said "you're in luck" ...He happened to have my exact same tire and replaced for $60 bucks! I was so pleased. And I was in and out in 10minutes. 10/10

Do quality work at very reasonable prices. Mechanics are honest and work is done promptly.read more

I first went to the new Town Fair Tire in Webster and ended up at Good Year…read more All I needed was four replacement tires mounted and balanced. Town Fair told me that it was going g to be about $220.00 total where Good Year was a bit more than half of that. Town Fair told me the cost was high based on the fact that I didn't buy the tires there. Regardless of where I bought the tires, the work required is exactly the same. They reek of used car salesmen. Honestly, I was extremely pleased to end up at GoodYear as they looked my car over with a fine tooth comb which was appreciated. Their technicians are trained mechanics rather that just tire changers. I won't be going back to Town Fair.

Open on a Sunday for emergency tire replacement. Convenient scheduling online. Very good customer…read moreservice.

Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

DO not get your tires changed over there as they went up 110% today Dec(my fault not asking)23…read more2025.i have opened up about them on every social media site I can.total disrespect for a long time customer!New faces there = very bad people!

They did an excellent repairing a tire and replacing my tire sensor. Customer service was excellentread more

They're amazing. They got me in right away to fix 2 bent rims. Great people. Great prices! Highly…read morerecommend. So happy I found them. Saved myself $500 today thanks to them.