The staff was wonderful! The manager was so nice and stores our bags for us while we worked out and…read moreused the facilities. The smoothies were great and they gave us the extra in a little cup which was so thoughtful. Great place, nice staff. The facilities are gorgeous- rock climbing wall, pools, multiple squat racks which I really appreciate not having to wait for! Thank you

The pool is not being cleaned properly. There is stuff floating in it and it seems they arent…read morevaccuming it. I see the same things floating for weeks. There is always sand in the indoor pool. Also, there are constantly women who get in the jacuzzi with only a towel on and it is so unsanitary. No one enforces the swim suit covering required.

I have been a member RICK Memorial Athletic Club since about 1998. I am 100% disabled veteran and…read morecredit my ability to exercise at MAC. With helping me handle my disabilities and keep my diabetes and check. The staff is very friendly and willing to provide instruction on machines you might not know and they go out of their way to ensure everything is in order. They continually clean the equipment, keep everything organized and put back in place. After Covid, they enhance the systems in place with HEPA filters and plenty of cleaning stations.

I absolutely love Memorial Athletic Club! The atmosphere is so welcoming and everyone is super…read morefriendly. I go almost every day for Training for Warriors with Jeff, he's an exceptional coach who really motivates you (and Lex). Yoga with Guillermina is always calming and inspiring, and Zumba with Julia, Edie, Kevin is full of fun and energy. Felipe is super supportive, and honestly all the coaches are amazing. It's truly my favorite place to work out, push myself, and feel great

Great gym, great trainers. Very personalized. They take you as you are,. Young or old they tailor…read moreyour program based on your needs and abilities.

Fit Factor is great! I am a fitness instructor for indoor cycling and they are located right next…read moreto our studio in Memorial. I've always played with the idea of having a personal trainer because of the knowledge and encouragement they possess. I started having Ivan train me about a month ago and in just 3 weeks, I've already felt the difference in my body, strength, and endurance! Not only does he teach me about form, but he's a great hype man! The rest of the trainers are great also - friendly, positive, and fun to be around - allows the space to be a fun atmosphere to be around. I'm currently working on a 3 month transformation that he's helping me with and included will be meal plans along with 2x week training. I heard about their foam rolling/stretching session that I will start to incorporate! Highly recommend and worth the investment!

Mustafa is goated! He got back to me in a timely manner after I explained the issues I had…read morecancelling my subscription and followed through on his promises! Great gym experience and I will be returning once a new location opens in my area. Thanks again!

The company has lost its way. I have been a member with them since the opened up a gym pre covid in…read more2018 in Spring branch and after being on a monthly payment in 2019 went to a pay for a year for a reduced fee. I was good with that for such a basic gym and sometimes overcrowded especially in summer when they allow kids to use it for free However this time in July when my contract expired I tried to renew it and I was told this no longer is available and plus they are increasing the rates to $15 a month. Talk about being loyal to their customers. Oh well their loss. EOS and Crunch fitness are both offering 9.99 monthly fees with no annual fees. PF don't let success get to your head. Think about the people that supported you even through COVID

Westside Gem with tennis pickleball water park and so many fun activities for adults and the kids…read moreincluding giraffes birds monkeys and the cutes little penguins. You just can't beat this place!!!

I was invited to come as a guest, so I can't speak as a paying member. The club was incredible: I…read morespent most of my time watching the giraffes. They also had monkeys, a petting zoo, flamingos, exotic birds, penguins.... I might have missed some there were just so many. The kids arcade was cool because it's essentially free play. There was also a bowling alley and it looked like a water slide but it was closed that day. Tennis courts everywhere and pickleball courts too. I didn't see the gym. The food they offered wasn't the greatest for how much they charge but I didn't pay for anything so maybe it was just the food that they provided that was mediocre. We did ask the staff to cook the pizza some more as it was kind of undercooked and doughy and the staff was extremely nice and didn't have a problem helping us out. I spoke to one of the members while I was relaxing in the patio area and he was telling me about all of the events for members that are free with the membership. Really cool place.

I've been training at Houston Strength 4 days a week since January. Jordan, the owner, has created…read morea first class gym with outstanding trainers! Pricing is very reasonable and it not only includes private sessions but their classes as well. I am very pleased with my progress and have no reservations in highly recommending this gym!

I trained with Jordan for two years before I left Houston. Awesome guy to work out with and…read moreextremely flexible. Very competitive pricing, he owns his own gym which you'll work out of. For me, having a trainer is not only important for technique and guidance, but also accountability. Even if I've had a long night, knowing someone is waiting for me at 5:45 in the morning means I'll get up.

Houston has a number of LA. Fitness locations, and this one is the second one I have used. It is…read morewell staffed and well equipped. Very nice!

I had an extremely disappointing experience with LA Fitness that ultimately cost them a long-term…read morecustomer. When I first met with one of the managers, Tyler, he assured me that he genuinely wanted to help me lose weight and improve my health. He sold me a personal training package and promised to provide two complimentary training sessions each month. His sincerity earned my trust, and I believed he was invested in helping me succeed. Unfortunately, it didn't take long to realize those promises were empty. On multiple occasions, I arrived for scheduled training sessions only to find that Tyler wasn't there, or he could train me or he would waste my training time. He never made arrangements for another trainer to cover the session or even communicated that he would be absent. The level of professionalism was completely unacceptable. When I questioned him about the complimentary sessions he had promised, he denied ever making the offer and claimed he had never used that promise to persuade me to purchase training that I would not have purchased if he had been honest about the number of sessions I would receive. I felt misled and taken advantage of. I escalated my concerns to the management team and eventually spoke with the Regional Manager, Ed, hoping someone would take my concerns seriously. Instead, I was met with rudeness, dismissiveness, and a complete lack of accountability. There was no apology, no willingness or effort to make things right. I was simply told by Ed that I should have read the contract and that if I wanted out of my training contract, I would have to pay to buy out the remaining sessions. After making multiple trips to the club over more than 3 weeks to try to resolve the situation, I finally canceled my membership. To add insult to injury, I was required to pay an additional $420 just to end my relationship with a company that had failed to deliver the service it promised. What disappointed me most wasn't just Tyler's conduct or Ed's unprofessionalism--it was LA Fitness's decision to stand behind poor customer service rather than support a loyal customer.

Great place to work out if you don't like fighting for machines with other people. This place has…read moreeverything you need!