Ordered online, just a bowl and a single taco with extra quac and a side of hot salsa. Picked it up and went home which is a five minute drive. The bowl and taco were cold, not luke warm, cold. I microwaved the bowl and started eating. There was zero flavor. I started digging in thinking the guacamole had to at least be good. Nope, not only was it flavorless I found a huge hunk of avocado, not mashed, just a hunk of it. Which describes why there's no flavor. Monument needs a chipotle. I'm not going back here. read more

QDOBA Mexican Eats - Hunk of avocado - Fast Food Near Me - Monument, Colorado

Apparently just location has changed that they only give 1 taco for the kids meal for $7.50 even though the website still says a kids meal has 2. Definitely don't recommend read more

I'm the past, we have frequented this Qdobas location, but recently it has gone down hill. I came in Friday, December 5th at 6pm. I ordered 2 bowls with brown rice. I was told that I was going to have to wait 40 or more minutes for brown rice. I asked why and I was told that they ran out and weren't going to make more. Again this is at 6pm, the middle of the dinner rush. One of the bowls was a vegetarian. When I got it home my wife had multiple pieces of meat in the black beans. Between the cross contamination and not having a full menu during the dinner rush, I highly recommend going to any place else until their management improves their quality and they have a full menu during the dinner rush. read more

I've been here more than once, and every time I come in, every employee looks like they'd rather die than make a burrito. It seems rather hostile. "How dare you come in and ask me to do my job" kind of message. I went in with my little brother the other day and we got a burrito and a bowl, and the food was cold, the guy doing the toppings was just grabbing them with the tips of his fingers. The burrito was tiny and the bowl was a little over half full. NOT worth $30. read more

Terrible service. Staff looks absolutely misserable and like they would rather die than serve you. My family and I received coupons for free entrees after a catering event we did through qdoba and they refused service to us. Even had a district manager contact the store and the worker hung up and continued to refuse service. read more

I wanted to eat something fairly healthy, so I decided to try this Qdoba location. I haven't eaten at a Qdoba quite a while so I decided to explore the menu. I ordered a bowl with brisket, it was pretty flavorful but a little salty. I also I did the Cauliflower mash to my bowl. My bowl was good but it was a bit overpriced in my opinion. The customer service was very good, especially the cashier, she was extremely friendly and helpful. read more

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We've just recently moved to Monument, and we are enjoying exploring all the restaurants in the area. We've never heard of this QDOBA place before, although I guess it is a chain. We went in today at about 2 o'clock, and it was quiet with a pleasant atmosphere. I ordered a steak burrito and the guy dumped the contents into the tortilla like he was shoveling trash. Very haphazard and little steak was given. My wife ordered a bowl with pork, and since we only drink water, the total was a little over $25. Well, I was famished, so I ate my burrito even though it was cold. There was not even a hint of warmth. It was not even room temperature, it was like it came directly from a refrigerator. And it was really a small burrito considering it cost about $12. I then started to nibble on my wife's bowl, and I was astounded to discover that it likewise was cold. Not a hint of warmth. I went back up to the counter and nicely asked the girl if they could throw it in the microwave for a minute. She very proudly proclaimed that they did not have microwaves, as if that is somehow a violation of higher standards of cuisine. I told her that the food we had ordered was cold, not a hint of warmth. She pointed over at the food steamers as if that was proof that it was hot food, but I noted there was not a trace of steam, or any other indicator of heat. She did not offer a replacement or a refund. If the food had been hot, it would've been just OK. Since it wasn't, it was a waste of money. Will I go here again? Not in the near future. read more

the chips and queso are on point, absolutely delicious, however almost every other food or dish here is served cold and over priced, I get takeout and it's usually not speedy as well read more

Website is down. Tried calling twice to call in an order for a family member to run in and pick up on their way home from work. First time phone was picked up and no one answered. Second time someone answered. "Website is down and we have no control over it and we don't take orders over the phone"... didn't apologize or offer another solution. We won't be giving them our business in the future. read more

I've eaten at the Monument location 4 times now. The food is fresh and good. I like it as much as Chipotle. All he flavor with less crowd. Friendly service. read more

They have got my order wrong nearly every time I go there. They will not chop the cilantro up so you get giant chunks of it. I'll order online and arrive to see the employees standing around juggling one customer at my pickup time. I have had to leave without my food due to it not being ready at the time it was supposed to be done. I waited almost 20 min after my estimated time and eventually spoke with the manager and told him I could not wait anymore to give me a refund. The manager does always seem to be nice. I think the issue is, the manager is a friend/boss and the teen employees can do what they want. Either way something need to be addressed because I like qdoba and the restaurant selection is limited where it's at. read more

I guess the restaurant depends where it is. What state it is in. The couple that I've been to, they are very good. You can obviously choose what you want. I get the burrito. It's probably the biggest burrito I've ever had! The ingredients are fresh, the people making your food are professional. And the prices are very reasonable. I will most likely go back to another Qdoba read more

Skimpy portions! Everything was so ungenerously served that it didn't even fill the bowl. The picture speaks for itself. First and Last time there. They don't deserve my time money or effort. read more

QDOBA Mexican Eats - Skimpy portions in their bowls! - Fast Food Near Me - Monument, Colorado

I decided to come back again after 2 bad experiences and they've definitely improved. The chips were great this time around and staff are amazing read more

This is the second time that the chicken has literally been burnt to a crisp. Everything else was fine.

Our first visit ever to a Qdoba. Food was good, I liked that i could order a mini burrito bowl. The restaurant is filthy, however. Food on the floor, tables, overflowing garbage cans. That lack of cleanliness has manifested in a significant fly problem. I suggest the management have the staff sweep, wiped down the tables, and empty the garbage more often. read more

QDOBA Mexican Eats - Soooo, first time in a Qdoba. - Fast Food Near Me - Monument, Colorado

Went last night, the lady cleaning with a wet rag then put together our food order. Never changed gloves, touched the cheese and lettuce with same gloves as she was cleaning the kitchen. It was horrible to watch. read more

Food is always good and the few times my family and I have been there, the staff were great!

I have officially given up on Qdoba. I went there yesterday hoping that someone who knew how to properly "roll" a burrito would be working. They serve so many bowls nowadays that this creates a conflict in the burrito rolling technologies. They cant properly portion and roll burritos. They often do what I call a "fold" where it's kinda sealed up like a letter that comes undone and makes a huge mess that is impossible to eat without a plate and fork. What makes me so upset is that trip after trip to this location and they cannot get it right. I don't want another tortilla, I want a burrito that is rolled up properly so that I can eat it like a burrito. Once the fella making my burrito had the nerve to tell me that what I really wanted was a bowl, this suggestion was made on his 3rd attempt to build my burrito properly. The most frustrating part is being a cook of 26+ years, I could easily hop behind the line and make my own burrito no problem., But I have to sit and watch, sometimes I might make a helpful suggestion. This location always has new management and workers so it must be a problem with the owners. If this place could keep people long enough to learn to do their jobs in a Jedi like fashion instead of this jive. Ciao Qdoba! It was nice for a while. read more

QDOBA Mexican Eats - Fast Food Near Me - Monument, Colorado

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I have ordered food here several times. The staff has always been friendly, the order correct, and the food tasty. Will be back. Definitely better than Chipotle, and easier to place an order. read more

I tried QDOBA again. Still not a fan. Food just isn't great. My food was hit this time but the meat had a weird texture. I ordered the Steak Fajita quesadillas. Everything but the meat was good. The meat tasted like it was the fat part... I do like that they offer vitamin water. And the location is great. The store was clean. Maybe QDOBA isn't my thing. read more

You can't go wrong with the burrito bowls. The place picks up on Sunday around 12:40 PM, probably from the after church crowd looking for lunch. The location is clean and the staff is polite. There is a table with stools around it with power outlets so you could eat and get some work done. Free WiFi also available. read more

QDOBA Mexican Eats - Burrito bowl with all the good stuff! - Fast Food Near Me - Monument, Colorado

I love Qdoba but the employees today were super unfriendly!! The guy making my burrito put the wrong salsa on my burrito & when I corrected him, he just put the right salsa on top. The cashier just about cut my hand off when I reached for a fork! Not impressed! read more

Pretty terrible quality and quantity recently. I ordered a chicken bowl with fajita veggies. There were maybe three slices of bell peppers, 6 small pieces of chicken, and a half cup of rice and beans. I can't believe we spent $60 bucks for a family of five and that's what we get. read more

QDOBA Mexican Eats - $10 for a half bowl of rice and beans - Fast Food Near Me - Monument, Colorado

Long line, service a little slow but typical for a newly opened store. Of course we were here at 12:30 on a Saturday so they may have been the reason. Food good and worth the wait. Great for kids. Always a good experience at any Qdoba we go to. Was happy to have one open up near our home. Good alternative for Monument/Northern CO Springs. read more

QDOBA Mexican Eats - My fav is a bowl of rice, pulled pork, veggies and habanero salsa!! - Fast Food Near Me - Monument, Colorado

When you system is down and your customer has redeemed a reward from your rewards program, as a customer service gesture, you should comped the meal, rather than charging full price. Your cashier even wanted to charge me for a drink. Your mistake, you fix it. DON'T INCONVENIENCE YOUR CUSTOMER!!! read more

There was no one in the store. Plenty of employees. I told them my order request. A chicken burrito. New person making it but he struggled. Which is ok. And they were skimpy with amounts. Food not warm. I ordered a fountain drink. No ice! Said it wasn't working right. Ok. They did give me a bottled soda. The food was subpar at best! read more

Nachos, quesadilla and tacos . . . I'm not sure what else to say, but salt. So salty. The tacos were the only dish finished.

Apparently this franchisee or owner doesn't read these reviews! 4 employees all ignoring the filthy condition of all tables, floor and overflowing trash at the door. Dined in at 6:30 , while there were takeout orders, no one was in line and we were the only 2 seated. Every table was dirty with food, floor had food all over, kitchen too. It was unappetizing. Furthermore, the chicken bowl was awful, lukewarm chicken, slimy vegetables and wilted salad that looked abs tasted like it had been sitting all day. When I ordered coffee the employee asked me to repeat it twice then turned around abs asked another employee who said " no, not now" I reminded them it was on the menu. Threw the food away abs ate the chips then left- amazed at the poor service at this location !! read more

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I don't often post reviews but the last two visits to the Monument location have been terrible. Poor service - no one in line but me and the kids are busy talking with their friends. Both visits after the "rush " hour and the place was filthy!! The floor in the kitchen area was disgusting and the counter was a mess and not stocked at all. The young man who filled my order and checked me out was too busy talking to his friends and I had to repeat my options over and over. Had to bag my own food because he walked away from register. I am not sure if there was a manager on site - next time, if there is one, I will ask for the manager. There is no excuse for the filth and poor service. read more

For the 1st time I was dissatisfied with this restaurant. 1st when I called to let them know I have arrived I was met with a girl who said were still working on ur order we will bring it when it's ready click. Snotty attitude. Then the order has special instructions and I might as well have just left that blank bcuz they didn't follow it anyways. The rice was actually crunchy and the brisket was crunchy and dry. read more

Just had a bowl from QDOBA, the food was good and tasty and service was fast. The problem was the portions. The bowl was lass than half full. It was like a half of bowl for the price of a full bowl. Both bowls we ordered the rice and beans where they usually load you up were less any place I have ever gotten. read more

This place has never let us down. Service is always quick, food is good. I wouldn't consider it truly authentic Mexican, but it is very good. read more

I don't get it. Walk in and there are ZERO customers and EVERY table is filthy. So is floor. Ugh! Four employees and no one can clean?

Won't be going back. I should've said said something while I was standing there but I was trying to not be so picky but I should have. I asked for a salad. The girl serving the food seemed to be in a hurry (there was no one behind me). The lettuce looked wilted she plopped the food in the bowl. The food had no flavor in it and tasted like crap. No pride in serving the food just looked like slop. Will not be going back. read more

OK not my place - I felt it was high price for quality. Young workers, texting, talking and playing grab ass and not taking care of customers. Coke products and teas. Had 2 meat (Brisket)nacho in bowl with chips on side ($8.90), soda was $2.39. read more

Place is dirty. Looks like and bomb went off in the kitchen. Apparently have never been taught how to wrap a burrito.

If I could give it a negative 2, I would. The three dildos working there, that looked like they just came from an Insane Clown Posse concert, made me up a burrito that was so small I think I finished it in 5 bites. $9 well spent. I guess they were kind of distracted by trying to flirt with the girl in front of me. She asked for a "little" cheese on her salad to which one of the Juggalos put a pinch of cheese on top of her greens. Real funny, she did not look annoyed at all by the stupid joke. I know it has only been open for a short time, but if I were the owner or manager, I would clean house on the top notch crew that was working there June 15th at around 7:30pm. read more

I have been in this location a couple of time over the years and it is always dirty. A few months ago I used the survey information on the receipt to let them know. I was very professional and listed very specific issues. They responded, apologized, and sent me a gift card. I went again last night and it is still filthy. I took a couple of pictures but I won't bother including them. Seems apparent that Qdoba doesn't take it seriously. No clean tables, trash cans overflowing and disgusting, floor grimy, black grunge on the exterior door closest to the kitchen where their hands touch it, sneeze guard dirty. It goes on and on. I won't be back to this location. The nearby high school might be the only thing that keeps them going. read more

I mean, it's QDOBA. It's pretty solid. It's one of my go-to lunch spots in Monument since there aren't many unique options in the area. You can build your own healthy bowl or try to accumulate as many calories as possible with one of their 25(ish) pound burritos. All of their ingredients are fresh and the restaurant is generally pretty clean. They have a freestyle soda machine, which is always nice to have. Minor nitpicky things. Take the stems out of your cilantro, it's one of the cheapest herbs you can buy. Double check your romaine for the taco salad - I've had to pick out an annoying amount of dirty lettuce leaves. read more