Went here to have an acrylic nail repaired. The acrylic cracked horizontally in the middle but did…read morenot break through to the skin so I wanted to have it repaired. I had a unique pink and white acrylic which not many people do so I asked them to just remove the cracked acrylic and put a regular acrylic nail with a standard color and I understood it would not match. Well I did not get that. First off the person used the drill with the fine point to clean my nail bed to the point I was bleeding. I just had my nails done five days ago so my nail beds were in good shape and they should never be cleaned to the point they are bleeding! She never apologized, acknowledged her error or put any antiseptic on the cut. I had to ask for some alcohol to stop the bleeding. She kept telling me I had a tip on my nail and I told her no it was all acrylic, just pink and white. She refused to understand. She then used some sort of clear gel build up solution to attempt to match my existing pink and white nails even after I again told her I was alright having a standard non-matching colored acrylic nail. I gave up trying to communicate with her. At least the nail won't break until I get home from vacation and go to my regular nail tech. Also while I was waiting for my service I was watching the lead guy do acrylic nails on someone. She complained that he was doing them too short. She said one of them was shorter than her finger! He laughed when she said this. I looked at her hands and they were all different lengths. She also kept complaining that it was getting too hot when he was thinning out the acrylic. You could tell the lady was disgusted.

They give decent service, but I have recently been made aware of very shady business practices…read moretowards their customers regarding their sham "loyalty" program. For years, I used a plastic gold loyalty card they gave me. Despite regular visits, it never amounted to any $$ off, which seemed odd, but they kept telling me I was very close to a reward. Earlier this year, I tried to give the card, and the employee said it no longer worked, but I could give my phone # and that would credit the same way with all my points intact. that Today, I gave my phone number again and asked for my status because I still hadn't received a reward. They informed me that my only point total was from that same day's spending. They could see prior visits, but they wouldn't honor them, and some unspecified change had invalidated all of the customers' prior spending with the former so-called "loyalty" card I diligently brought in with me every time. Their prices are higher than other neighborhood offerings anyway. And they never give any promo discounts to acknowledge appreciation towards their customers or entice you in. As someone who tries to be mindful of my spending, it still seemed worth coming because any incremental spend would, I was told, add up to some reward later on. Well, so much for that! Pity all the other poor souls blindly being told they're racking up loyalty points while it's all really a sham. Be wary unless you can just spend with abandon with no reward for loyalty in return.

I had such a great experience here! The gel removal was super clean and meticulous, which I really…read moreappreciated. I showed a picture for a sheer pink chrome look, and it came out even better than I imagined. And it was all done within an hour. The owner Amy was very friendly and skilled. She suggested trendy shapes that really suited my nail bed, which made a huge difference in the final result. Everything was extremely clean and sterile, and you can tell there's a lot of attention to detail throughout the process. I'm honestly obsessed with how my nails turned out. Definitely book in advance--they're worth it!

Came in for a pedicure with my friend, I called ahead to make an appointment but I think walk ins…read morewould be just fine too. Thought their regular polish color selection was amazing! The ladies there were super nice too and I appreciated the massage chairs. They did a great job - I'll be back! Will bring cash too, since it's 3% fee with credit card.

I really enjoyed my experience at this saline. Jenny was my technician and I got the essential…read moremanicure and pedicure. She did everything I asked, was patient, and even helped me pick a color. The space is very clean, quiet, and relaxing. They do eco friendly gel nails as well. I will definitely be back!

Quality of service was great, environment was calm and peaceful. Jenny did my manicure and brought…read moremy nails back to life, and she chose good polish for my skin tone when the one I picked wasn't working. I had an added keratin treatment, which was soothing for my practically ruined cuticles. Will be coming back!

Very thorough mani pedi - Clean space with a relaxing atmosphere. Will definitely come back!read more

Do not go here unless you want to be scammed out of your money…read more I had probably one of the worst experiences I have had at a nail salon at this location. I went in to get a powder set with French and at first everything was pleasant, they ended up charging me 128$ for a very simple set, but I smiled and went on my way because I thought it was cute. Within two days, two of my nails were chipped. And I don't just mean the French, I mean the actual powder had chipped off my nail and exposed my natural nail. I ask if they could fix it, and I first they said yes and made an appointment. When I showed up for my appointment the next day I spoke to Emma and she refused to fix it. She said I would have to pay extra and kept insisting that I had hit my hands on something. I had not hit my hands on anything, I am not working currently and have been doing nothing with my hands. she refused to fix them and also refuse to give me any money back. Definitely the worst customer service there could be. I definitely felt completely scammed out of my money. $130 for not even two days of powder. UPDATE: Edit after the owner's response: The salon continues to insist I must have damaged my nails, which is just simply not true. Within two days, two nails had already chipped that my natural nails were exposed, and shortly afterward both came off completely. My thumb nails also has completely come off now. I have three nails WITH NO POWDER LEFT ON THEM. I have three bare nails. I had returned immediately because the service had failed, not because I expected "free repairs." I have never had this happen to me EVER. I have also never been spoke to so condescending, which you can clearly see in the owner's response, where her description of our conversation is inaccurate. Not taking accountability proves why this place will continue to get negative reviews. Trying to accuse me of being loud when I was extremely calm, and even friendly while also hoping we come to a fair compromise, is wild. The employee I spoke to was condescending and cold. As someone who is currently not using her hands, and not even working, three nails coming off in five days is absolutely the fault of the service. The owner's response only reinforces my experience, as it refuses to acknowledge that three nails failed within days of the appointment.

This small salon was definitely a great find. I was a bit apprehensive in the beginning, based on…read morethe aesthetics, but my doubts were quickly set aside once she began my pedicure. The Specialist was attentive,detailed, and gentle. My manicure was flawless, and my pedicure was excellent. I'll definitely be back.

I've been going there for years. The last three or four manicures I've had have been awful. The…read morepolish itself is streaky and blurry. I suspect they are diluting it with acetone. They correct it by globbing it on too thick. Then glob on a topcoat. They both did my cuticles in under 1 minute per hand. Take your own polish. While I was in the chair, another woman came in complaining that her polish had begun chipping from her manicure two hours before. I'll have to have them redone tommorrow. 106.00 for mani/pedi

Have been coming here for a few months and they always do such a good job. I also love how…read morewelcoming and nice they are! Really appreciate their hospitality. The prices are pretty good too considering how pricey nail salons can be in NYC. They always have something available I usually just walk in with no appointment. Definitely recommend !

I have been coming to Le Bleu and seeing Daniel for over a year (maybe two...) and my nails always…read morelook perfect. His attention to detail is impeccable and he also polishes close to the cuticle which means your gel nails look great for weeks ( eventually they grow out and need to be redone, but his look good for an extra long time). He's the same with regular polish and pedis. And don't get me started on the chair massage - he's the BEST! The only thing he doesn't do are designs but that where Becky's artistry comes in. She is phenomenal. The salon is clean, uses top-notch products and their polishes are always new and fresh. The salon is always clean and added extra safety protocols during Covid which they still maintain.

Lily did a GelX set for me with french tip and chrome. She was very professional & meticulous. I am…read morevery pleased with the service

This is tough to update on since my first experience was so wonderful. I called ahead and booked…read moreanother appointment with Lilly on New years eve. Received the confirmation text with booking time. When I arrived, they seemed a bit confused. Lilly was not there and Rachel did my nails instead. I will say that Rachel is very meticulous about the nail shape. She filed, cut, ground, filed, snipped, ground over and over and I could tell she cared a lot about the shape. Spent almost an hour and a half building and shaping. I only chimed in a few times when I got pinched particularly badly. I asked for ombre and she did a wonderful job with the nail art. I have no doubt that these will last me a month or more and stay beautiful so long as I dont need to have them removed. However, its clear to me now that my nails were extremely overworked, and that I should have been more vocal about the pain and the safety/hygiene of the tools being used, as the nail file and dremel being used to grind the nail and cuticle were dusty. When I looked at my nails that night after going out for the holiday, I was bleeding. Now, after realizing how torn up I was, and trying to keep my fingers clean and dry to heal, I am unfortunately swelling and there is even some puss. This was not the same experience I had my first time at this salon, and I am not sure if I got lucky the first time or unlucky this time. Maybe my fault for not insisting on waiting to have Lilly again, and not being more firm about the discomfort I experienced.

Every single time I come to this nail place I make an appointment, and am forced to wait 45 mins- 1…read morehour until I am helped. Staff reassures you the whole time that it will only be "10 more minutes" or i will be "taken soon". Won't be coming back.

Terrible service. The manicure was awful, the staff lied, and the manager was rude and abusive. I…read moredo not recommend this place at all.