I like this FedEx Office store !!…read more Because there Plenty of Parking!!! I ship a lot of Packages FedEx because I like their Tracking System and it's a Safe and Secure way to Ship !!!! I also buy Packaging from this Office!! It's very Convenient!!! I like the Pricing of FedEx it's a high Quality service at a Reasonable price!!!! The Customer Service Agents at this location are Helpful,Knowledgeable and Friendly!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hands Strong!!! Number 34 Out of the top 50 Most Prolific Yelp Elites Of 2025 !!!

I came to this location simply to print two documents from my email. There were about three staff…read moremembers working, and not one person greeted me when I walked through the door. I asked if they had computers available that I could use to access my email and print my documents. No one bothered to tell me that some of the computers had printing issues and others had keyboard problems. Instead, I ended up logging into three different computers and paying a fee each time because no one provided that information upfront. Finally, when I asked one of the staff members for help, he told me I could email the documents to them and they could print them directly. That didn't work either. He then told me to send the documents to another email address so they could print them for me. What should have been a simple 10-minute task turned into a 30-minute ordeal because of poor communication and customer service. To make matters worse, I was charged almost $10 just to print two copies, which I found ridiculous. The biggest issue wasn't even the cost--it was the lack of basic customer service and communication. If someone had simply explained the computer and printing issues when I first asked, I could have avoided wasting my time and being charged multiple times. I will not be returning to this location.

Oakland Copy & Print is my neighbor printer and they are incredible, I have my own printer at home…read morebut trust them for big print jobs and programs for shows/trainings and printed photos. I relied on them for a huge print job with hundreds of stakeholders and they did a great job and didn't charge a rush fee like many printing services in the area. Ask for Chitra and she will help you out. They are way more affordable and kinder than Office Depot and have been helpful in making my shows and trainings a success!

I really don't know what the owner of this shop is thinking. This shop makes copies. It says 15…read morecents on the door. But you go in and get a copy. He charges $2 per copy. I ask him why he charges so much. He says he's a small business. This is ridiculous.

I have never had a problem with making returns at this store. They are friendly, fast and helpful…read more From taking customers to the very last minute up to helping with simply taping or closing up packages for you if it doesn't look sealed properly. The only cons would be the long lines and the location, it can get busy and sometimes there are random people outside haggling you to sign things or asking for change.

Terrible customer service. I asked the staff to place my return packages in mailers and attach the…read morelabels because the two packages were almost identical, and I didn't want to risk the labels getting mixed up. Instead, they placed the packages and labels on the back counter to be packaged later. This has happened to me before, and my packages ended up getting mixed up, which is why I made the request in the first place. What made the experience worse was the response from the employees. The woman assisting me and a tall older man with white hair behind the counter laughed and made dismissive comments such as, "Oh, come on! We're UPS, we know what we're doing!" Regardless of where you work, mistakes can happen, and customers should be treated with respect when they're simply trying to avoid a problem. It's not unreasonable for a customer to want a little peace of mind, especially when mistakes do happen. I took my other package and left. For reference it was not busy at all. I was the only customer in the store at the time.

My HOA is incorporating and I had a project with many parts, 3 different kinds of envelopes, and…read moremultiple paper colors. They walked me through the process, asked the questions I hadn't, and the end result was exactly what I needed!

Awesome service - emailed them to get help printing 400 copies. Sorted everything out quickly and…read morethe copies look great. Really helpful!!

Literally everything went well. I emailed them for a quote and they called me within 24 hours as…read morepromised. I was given personal service and an accurate pick up time for my flyers which was really so important to me as I had just been burned by a big box store. The quality of my flyers was top notch and I'm so happy with Star Copy I will 100% use them again. If you have printing needs, I highly recommend you support this small business!

Yes, I own a business up the street and every time I go there they take really good care of me him…read moreand his wife do a great job. I always like to do business with small businesses because I own one myself if you're looking for great customer service and good help and good quality work. I would definitely recommend this place two thumbs up.

I have worked with Urban Graphics several times through my employer on various design and print…read moreprojects. Urban Graphics provided friendly service, and communication was excellent. The items and designs were as described. The staff offered ideas and opinions upfront, and the products were delivered on time. Would recommended.

As the Manager of several large portfolios over the past 20 years I have worked with Urban Graphics…read moreon many projects. When I left one position and started a new chapter, I asked Urban Graphics to come with me in my new endeavors. Charlie has been great to work with and has been a committed and wonderful addition to my preferred vendor list in both Oakland and San Francisco. Turn around times are great and I never have any issues reaching them for my needs. A BIG thank you to you and your team for years of service.

This response from the owner of this establishment is exactly why the store was empty when I got…read morethere. You said I showed my class. Fine. You just showed you have none. Not only is this staying up on Yelp this is going to be forwarded to UPS directly. I paid for the service despite me knowing that it was a ridiculous charge and shows why your store continues to be an empty hole-in-the-wall with a most of your reviews being 1 or 2 star complaining about you, in particular. Guess this explains why you only get a paying customer as often as you get a good review for you here on Yelp, in your own words, "once in a while." The original review and response, for context: $4 to print a prepaid label. Terrible wifi so I couldn't even email them the label using their wifi. Why would I need to email the label to you in the first place unless you're not an official UPS Store? I didn't have to pay this fee at another location and a legit store would be able to scan the label from my phone to look it up and print it without charging me. Not coming back. Get you sh-- together, "UPS." Business owner information Local Business Customer Service Jul 12, 2025 Yes, we do charge for services, once in a while we come across people like you who wants free services and use foul language if they don't get one. You just showed your class

Just had a great experience -- I showed up after closing time (thought they closed at 7, but it was…read morereally 6:30 and it was about 6:40 when I showed up.) I'd rushed out of the house realizing it was the last day to make an Amazon return, and so I would have been out of luck . . . except that Ken (who was lovely in every way) allowed me to come in and process the return. So kind and over-and-above customer service!

I love the folks at Precision Graphics / 440 Creates - Emilio and his team came through for…read moreCommunity Bank of The Bay. I had an event to promote the Bay Area Green Fund in Anaheim and I needed lots of large format printing, signs, banners, stands, postcards and I had a small window of time to get it done. Some things needed to be reformatted and thank god they have graphic designers in house to take care of that because I had a very tight deadline and they made it all happen. They were my heroes because the booth at the Natural Products Expo looked professional and got a great response. Thank you 440 Creates! You get five s!

Time to update my review! Precision Graphics continues to score 5 stars from me…read more I've worked with Precision to have banners made for community events, menus for my former business Zocalo Coffeehouse, signs for the Make San Leandro event and each and every time I am impressed with their professionalism, their generosity, the quality of their work, and just the worry free knowledge that they will deliver above and beyond what they promise. They have been very generous in providing signs at significant discounts those efforts which benefit the community and they've always been big supporters of Davis St. Family Resource Center. My special thanks to Emilio who is an absolute joy to work with. I recommend Precision Graphics very highly and you should work with them on your next project.