Good service. Denis fixed my freezer. He fixed the problem and was very friendly and great at his…read morejob. Highly recommend SK appliance repair and Denis.

Our washer broke and we needed it repaired quick. I talked to many repair people, but SK appliance…read morewas able to quickly fit us in their schedule. They let us know when they were on their way, within the window promised. Upon arrival they were able to diagnose and fix it with no delay. I'll call the again! Thank you SKAppliance!

Absolutely astonishing customer service!…read more A plastic piece holding the top shelf of my dishwasher in place spontaneously snapped, leaving the right side of the shelf sagging. I called Daniel, who happened to be in the neighborhood and was here in a mere 20 minutes. He identified the problem, called the parts supplier, found what was needed was in stock, ran out to get the part, came back a few minutes later and finished the job. Maybe I should say "parts" since he asked if I wanted to replace both of the shelf supports. Given the age of the dishwasher, the fact that they're plastic and that one had already just broken, that seemed like an excellent idea that hadn't crossed my mind until he mentioned it. The total time from when it broke to when he did an excellent job of fixing it couldn't have been more than 90 minutes. I've never experienced anything like it in my life!

Called in the morning and Daniel came within three hours to replace the suspension rods in our…read morewashing machine. He was friendly and super quick. I had just put my toddler down for a nap across the hall and she never even stirred. He was in and out in no time. I am confident that my washer will work much better now! Happy customer here!

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

Enver did a fantastic job quickly diagnosing our oven issue. They were open to me finding a…read morereplacement part at a better price than they could offer.

We chose this company based on the volume of good reviews. Aleksandr was our technician and he was…read morethe most polite and informative tech yet! Service appt was confirmed quickly, with good communication on arrival time. Aleksandr explained the anatomy of our broken fridge with really thoughtful and honest suggestions. We will undoubtedly contact this company for any other issues (we unfortunately have a lot of LG appliances).

My washing machine had a clog in the drain pump and wouldn't drain. Niko came out and took care of…read moreit and got everything working again quickly. He was able to remove the hair tie and bobby pin that got tangled up in the drain line. There were no parts that needed to be replaced and everything was working correctly, he was honest about the problem and didn't try to sell me extra things that I did not need. Communicated well, providing accurate timeline and information. Showed up right on time and let me know when he was on his way. Provided accurate price estimates and stuck to his promises.

This brother duo is the real deal. Very efficient and communicative. My oven hadn't been working…read morefor a bit over a month before I started looking into having it repaired. Alex came over and diagnosed it within an hour. It was the control board, which needed to be ordered. Less than a week later, I had a working oven! The replacement price was reasonable and transparent. Thank you both, Alex and Niko!

We are ready to undertake a kitchen remodel. This is our second day on the journey. Last week we…read morewent to look at model kitchens at IKEA and today it was a trip to Lowes. Sam in their kitchen remodel department was very helpful. He was very knowledgeable about where to start and the procedures. He suggested we start with the cabinent before the countertops. I also learned that they are two differnt contracts. You don't do them together, which is confusing for me as don't you want the work people to coordinate so all the work gets done at the same time. We learned that they don't actually come to your house to measure for your kitchen cabinent. What if you measure wrong? We learned that you need to get permits before dong your own kitchen and that's the homeowners responsibility. We learned that painted Cabinets are more expensive then stained. Though stained means you'll be using real wood. Sam prefers natural stone due to its longevity. We're not sure how that would look with our fake wood/lament floors. Sam is referring to Natural as Granite or Quartzite. From looking at the chart it seems that Delton and Porcelain is are better when it comes to stain resistant and scratch resistant and heat resistant. I also like the lass countertops they had at Ikea which they don't offer At Lowes. From the sounds of it it's going to take around 2 months of life without a working kitchen for us. That doesn't sound good. That's a lot of going out to eat. Though if we do it this summer the good thing is we'll be eating lots of salads and sandwiches anyway due to the hot weather. And cold cereal for breakfast. It also sounds like we need to buy everything ourselves versus going through a contractor to ensure we are the holders of the warrantee. Apparently who ever pays for it is the holder. Thant's news to me. There is an additional 10 year warrantee you can buy for the countertops that's around $400. That includes any accidents by the buyer or malfunctions in the workmanship. He said it's worth it. Follow us on our journey.

Could have been better. There are some guys there that are awesome. But, today, I had trouble and…read moresought out the assistance of the manager. He was smug and didn't have the "how can I make this better for you" approach. I have spent thousands of dollars here, and I would have thought that for a loyal customer, the manager would have not had such a smug, nearly arrogant approach. No, "I am sorry", no "that's unfortunate". "Yes, I know you've had trouble and have been waiting a long time, let me help you." The la dee dah approach is what is driving sales away.

We had Zajic come out to check out our washer, which was leaking from time to time and unbalancing…read moreoften. Ultimately, the problems continued to persist, and we eventually got fed up with it. Since we had such a great experience with their technician, we decided to just purchase a new washer through them. When the new washer arrived, the technicians ended up switching the hot and cold lines, but I didn't realize that until I ran my first load that day. I called them back, and they immediately sent someone out to remedy it.

Never again will I use this company! Unprofessional, no one takes responsibility for mistakes in…read moretheir office, they say things that are untrue, state a process that they actually do not follow. This all pertains to their administrative process and not their boots on the ground technicians.

A couple of years ago we got a new washing machine and dryer. We had to find an installer…read more Calling around my husband found Top Town and had Masood and his crew do the installation for us in our garage. So when our Samsung refrigerator ice maker and dishwashers' wwent out I called them and asked for help. Masood remembered us, made a date and time to come and do the diagnostics on the dishwasher, He cleaned out the ice from the build up on the ice maker and found the problem. Sealed up the area, tested the inflow of water, cleaned up the motor, and made a test tray of ice. Masood advised he would have to order the wash motor and come back the next day. Masood ordered the part for the dishwasher and Farhad installed the wash motor to install. Then did a test to see it was working. They guys are very professional. Finished up the install and cleaned up the work area. I paid them through Zelle. Then advise me of preventative care. I will call to make an appointment for 6 months to have it done to prevent break down and prevented us from having to purchase new. Thank you Masood and Farhad, Anne & Trevor Sterne

He did a really good on repairing our dryer. Excellent service. It was a pleasure to work with him…read moreand he was very respectful.