They were quick to respond to my inquiry. Service man was…read moreprofessional and friendly. He told me what he was going to do and quoted me a price. Unfortunately he left once and said he needed to purchase something. I said fine. Then he left a second time and said he had to purchase something else. He did work he didn't tell me about. I don't question that it needed to be done but the final price had doubled. I could have bought a new washing machine. I just wish communication was better. I had to borrow money to pay him.

Great customer service when I called. Jen helped me diagnose my situation after another company…read morefailed to do so. The technician, John, was truly an expert and thorough with the work he completed. It was expensive but worth it because of the quality of the work.

I had an incredible vacuum cleaner buying experience at City Wide Vacuum and would like to voice my…read morefull endorsement for their shop to anyone who values the help of truly professional, knowledgeable, and friendly vacuum experts. After doing my own research on a vacuum cleaner upgrade for several months, it was clear to me that a local, authorized, independent dealer was the best way to guarantee access to high-quality expertise and support. I found all of that and more in City Wide Vacuum. Kevin was very patient of all my questions and had the knowledge immediately on hand to help me come to the best decision for my vacuum cleaner purchase. Like many of us, I've done my best to limit contact with people outside of my household during the pandemic and Kevin was very understanding of my preference for getting in and out quickly when making the purchase. Staff was fully masked up and respected social distancing. I'm VERY happy with my purchase and I am even happier that I chose City Wide Vacuum to provide my new vacuum with service and support for years to come. I know this review has sounded like a total shill, but I am just THAT happy with my experience. It couldn't have been better, and I'm so happy to support a local small business. Check out the other reviews and see for yourself, this is the best shop in town.

Great service and always helpful! My vacuum is an old electrolux and now works wondserfully!read more

I've used appliance by Paul a number of times and in every way its the best appliance service…read morecompany by far.. Other types of service companies should learn from them in terms of response time, professionalism and follow up... They are quick to respond (same day service) and are quick to diagnose and repair. They know what they are doing and they do it well.

Paul's Appliance came out at 8:30 PM on a Friday night to service my Sub-Zero when the compressor…read moremotor had seized and the fridge was warm. They fixed it quickly and likely saved me from major food loss and damage. Professional and responsive--highly recommend.

I've been taking my vacuums (and now a sewing machine) into AAA Sew and Vac for several years now…read more They're trustworthy and efficient. I have an Aerus Electeolux vacuum and a Sebo. I'm so glad they work on the Aerus and I don't have to take it to the dealer anymore. (I won't go into the reasons why.) Suffice it to say you won't be disappointed with this company. Par excellence!

My mother in law has been using this store for years with no issues, however this year she went in…read moreto get her vacuum repaired & kept getting the run around on fixing it & parts. Long story, much drama & back / forth - bottom line - WORST CUSTOMER SERVICE EVER - owner was condescending, dismissive and petty. WOULD NOT RECOMMEND THIS PLACE- the owner yelled, rolled her eyes CONSTANTLY, made nasty comments and threats. I will admit my mother in law can be a bit abrupt when she feels like she's being taken advantage of but NO ONE DESERVES to be treated so shamefully. Disgusting. SHAME ON YOU.

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

Impressed with their excellent communication! Super convenient! Transparent and reasonably prices…read more I had work completed on a snowblower, a ride on lawn mower, and a self-propelled lawn mower. I highly recommend Crowell's Flying Wrench. I definitely plan to recommend them to neighbors and family.

Wow! They actually show up when they say they're going to! (Everyone knows how rare this is these…read moredays). I've used Flying Wrench to fix my lawnmowers for years. Super nice people fair pricing, gets the job done every time. What more can you ask

Outstanding service, excellent value. Recommend Method without any reservations and will use the…read morecompany again for semi-annual check-up of residential HVAC equipment. Sheldon, our technician, thoroughly tested our 12-year-old gas furnace and correctly diagnosed a problem. He is friendly and respected our property. We got a clear answer about a needed repair and he came by the next day and installed two inexpensive sensors. Total cost came to $139. He ran the furnace through several heating cycles while he waited to ensure he had corrected the problem. A few days before we had a competitor's technician take a look, but he didn't find the problem and instead recommended about $2200 in so-called repair parts. Most of those parts had nothing to do with the the problem. And I had installed some of them as new parts only a month or so ago. Talk about a scam. The competitor also tried to talk us into a complete, new HVAC system!!! Go with Method. They are a small, local company dedicated to their customers.

Contacted them from a referral and couldn't be happier. Carter was knowledgeable, personable,…read moreprofressionable and friendly. He explained everything as he was doing it and determined the root of the problem was the capacitor running the blower. He ran out and got a new one and was back in minutes. The final bill was less than we anticipated. Could not be happier or more impressed with a company that doesn't try to scam seniors and is both reasonable and professional.

The shop was great when George & Darlene were running it, but George retired & the shop was turned…read moreover to his "apprentice", J.R. Meyers. Call them & you get an answering machine that answers on the 1st ring. Almost impossible to reach a real person. When I finally reached J.R., he set an appointment w/ me to come & fix the dryer I bought from them. No show, no call, no answer - nothing! IMHO, this is unreliable & unprofessional. George wasn't like this at all, so it's very disappointing. And I can only assume that the business no longer exists. 1 star is one too many.

Great husband and wife team that come out to fix appliances. It's like an old mom/pop shop. Very…read morefriendly. The husband used to work for GE, so that is his specialty. But he fixed my clogged garbage disposal in a matter of minutes, which was not GE.