The establishment I work at has been waiting for water to be delivered for well over a week. When…read morethey've been called, they have said they've been really busy. WTF do they do besides deliver water?! Do we need to roll the water cooler out to the side of the road?!

Terrible customer service. Long wait on hold. Water is EXPENSIVE and there is a charge for delivery…read moreas well as a fuel surcharge. Bottles are scuffed and old looking. Awful, just awful.

Fast service. Fair prices. Friendly, professional staff. Would definitely recommend.read more

The worse service received. The system was paid in full. They won't come out and we paid less at…read morethe front. We are reporting this business practice

Based on the strength of their online reviews I contacted Perfect Water to install a whole-house…read morewater softener system, as well as an under-sink drinking water filtration system. They were friendly to talk to on the phone, arrived for the estimate and job work on time, and were professional. I was satisfied with their work and the cost for both systems (including discount) seemed reasonable. I wouldn't hesitate to recommend them. EDIT: our icemaker stopped working after the installation and we assumed that they had forgotten to hook it back up to the system. That turned out to be incorrect, and instead there was apparently too much are in the line that took a long time (weeks) to purge out. During this time they came and looked at it again, modified the plumbing to shorten the feed line, and even offered to order and install for free a pressure tank in the basement to correct this. But... after about a month for whatever reason (again, I assume the air in the line is now gone) our icemaker works fine without the extra pressure tank.

they were quick with it and fixed my water issue. the person was very kind and he was patient even…read morethough I didn't know English that well. I reccomend.

I just canceled service with Culligan due to an upcoming move. While it was nice to have water…read moredelivery, if I could do it again I would use a different water service. They is no sense of urgency to reach back out or respond to inquiries. More than a year ago, we were having issues with billing. I reached out to the answering service and did not receive a follow up. After the second attempt, I tried to have the service cancelled because of how sparse returned inquiries but worked with the company to continue. Yesterday I called to cancel service and was told their computers were down, they'd call me back once the systems were back up. No returned phone call. This morning I got ahold of them with no apologies for failing to return calls and was just told "I'll take care of it for you". The person on the phone couldn't find information that the bottles were returned or if I was charged for Jan. But "she'd take care of it". Almost as to close the call. Because of the lack of transparency , I requested a paper or email confirmation. There are other water services here, idk about their customer service but if we were staying I'd give them a try. Update: One hour after posting this review I received another bill, we haven't had service since late December. I will be reaching out to BBB to straighten this out.

Excellent service technicians, highway robbery pricing, terrible customer relations. My Culligan…read morewater softener had stopped consuming salt so I called for service. The $200 diagnostic charge was steep, but I was not prepared for what was to come. After identifying that I had a faulty flow meter, the technician replaced the part (a plastic housing and impeller no larger than a cell phone) and told me that the office would send the bill after they look up pricing for the part. I almost fell off my chair when I received a $900 (yes, NINE HUNDRED DOLLARS) bill several weeks later. I suppose it was partly my fault for not getting a full quote before authorizing the repair, but never in my wildest dreams did I think I would be facing a charge of almost $1k to replace a single part. I tried contacting the office via email and phone, but never got anyone besides the customer rep that scheduled the service. Emails went unanswered, phone calls unreturned, and when I contacted corporate the Operations Manager for the area told me he was in NJ and that I needed to contact the local office. Needless to say, whenever this system needs to be replaced I will not be going with Culligan but rather a generic system that can be serviced by any plumber and not require exorbitantly priced proprietary parts. I'm happy with the system and service, but wouldn't recommend unless you have money to burn.

Hawk Drilling staff were friendly and professional. They took care of all of our concerns and left…read moreus feeling much more confident with the quality of our well. We would highly recommend them!

Called Hawk when we had our basement flood due to jet pump issue. We were on the road and 3 days…read moreaway from home at the time. They sent someone out who evaluated it but never came back To replace. Lots of excuses about being too busy. Left us hanging for two days so we had no water when we got home. We could have called someone else If they were upfront about it.

Will not return calls. Equipment has not has not worked properly since it was installed. I am so…read moredisappointed. The water has stained my sink & shower with what looks like rust. I have to replace. Be very careful when dealing with this company.

From the owner: Living Water Service is proud to be the premier water treatment service in Saratoga Springs,…read moreClifton Park, Glens Falls, and the greater Capital District! It is our mission to safely provide the residents of the capital district with clean & healthy water for daily use in your home. Our state of the art water treatment services and products ensure that your water system is completely free of all harmful contaminants and removes any other factors that could have a negative impact on your health! Have you noticed the smell of sulfur in your water? Perhaps your sinks and appliances are beginning to show staining. Are you concerned the water you are drinking has a direct effect on your health? Has someone told you that you have 'hardness' in your water? Do you need answers concerning the one resource your life can not do without? Millions of Americans seek answers about the water you nourish yourself with each and every day, and we can help. Call us today for a FREE Water Analysis!