I went to Quirk Mazda with a specific vehicle in mind. I was met by Phil McCabe, who was awesome! I had been driving cars all day and just wanted someone who wasn't trying to pressure me into something, making me uncomfortable. I was tired and cranky and I had been dealing with sleazy people who advertised one thing and jacked the price up several thousand dollars once I got there. Not Phil! He was extremely honest with me and I appreciated it so much. He helped me from start to finish and didn't ditch me once I purchased my vehicle. Phil went above and beyond to make sure that I knew everything I wanted to know about my new car, even walking me through set up! Not to mention, he gave me a great deal. Even my mom will be getting her next car with him because he was so welcoming and just very real with us. Thanks Phil! I'll be back to upgrade read more

I am only giving this Place 1 star because their new building is beautiful. The beauty of this dealership quickly ended there. These guys are unprofessional and absolutely not worth buying from. We showed up there to buy a car and constantly waited for someone to help us to answer questions, etc. It was so slow and it wasn't even busy! Mazda cars are great but go to a different dealer! These guys fit in with the trash of Quincy! read more

By far the best experience I've ever had buying a car. I'm very glad my sister in law recommended I go to Quirk. While the dealership came recommended, I still made sure to reach out to other local car dealers but found Dennis was the most responsive and beat everyone's price. When I arrived to take the car out for a test drive, I was greeted by Kevin Valdez. He was great to deal with, very straightforward and friendly and did not try to pull any car salesman schtick that I faced at other dealerships. As most of the negotiation was done before arriving, the transaction was straightforward and very painless. Plus I didn't feel like I was waiting for hours to get to see someone from fiance. Victor, the finance manager, sat with me and went over everything, and at no point tried to pull anything shady with the contract (lookin' at you Herb Chambers). After I brought the car home, I noticed a minor scratch. Kevin had me come back in a few days later and took care of everything quickly. I love my new car and am so happy I went there. read more

Quirk Mazda Just care to sale you a car they want not the car you are looking to set your needs even if you can pay it. after you purchase a car, they don't care if you need a car service for maintenance after 6 or more months they really delete all your expectation. For sure I will not recommend them for any business. My experience here was badddddddddddddddddddddddd. Avoid them at not any cost. Please don't trust those beautiful promises that they tell to serious customer. read more

Stay away, stay very far way. They will make any and every promise to get you to buy or lease a car. Once you buy or lease something expect all of those promises to vanish, and no one at Quirk Mazda will care. read more

I am very dissatisfied with my experience here. I repeatedly told the salesman I wanted a grand touring model of the Mazda3 (the grand touring is the most expensive model for the Mazda3). Even so, he kept trying to sell me a cheaper model and even forced me to test drive a non-GT model. I tried to tell him about 10 times that I wanted to spend more money (ie: show me a grand touring please?), but each time he told me that it was too expensive. Seriously??? I look young, so I guess he thought I didn't have enough money to buy the model of the car that I asked for by name several times from the moment I set foot on the lot. I will never buy a car here. I wasted 2 hours of my day listening to a sales pitch for a car I never intended to buy because the salesman assumed that I cannot afford the vehicle that I want. When I finally escaped his clutches I went home and searched the dealer inventory. They have the exact car I wanted to buy in the color that I wanted. The salesman was just plain foolish to not listen to the words that were coming out of my mouth. Furthermore, I came home and mentioned it to my neighbor, who also owns a Mazda. He said that he had a bad experience at Quirk Mazda. They would not "waste their time" allowing him to test drive a car because he stated that he was not planning on buying a car that day. Way to go, Quirk!!! read more

The facility itself was very nice and clean! It was not very busy and appeared to be well staffed. The manager, Rachel, was not very helpful. She did not seem interested in helping me buy a car or answer my questions. I would not recommend this Mazda, especially if you were hoping to negotiate the price. She was also unprofessional and spoke negatively of other Mazda dealerships. I felt more comfortable and had better interactions at other Mazda dealerships. read more

I went here to purchase a Mazda 5 that was advertised on the internet and in the print edition of the Boston Globe on Sunday, December 16. I called twice before I went out to ensure the car in the ad was available for a test drive. During the test drive the salesman said that to get the advertised price I needed to qualify for the active military and "Mazda loyalty" dealer rebates. After the test drive, he asked me to show him the ad. As I was driving away, he came running outside to let me know that they would honor the ad and that he didn't know about it since it was new that day. I had seen the ad on the internet the day before. I find it hard to believe he did not know the ad price since I referenced it each time I called. read more

Severely disappointed with the overall experience. My girlfriend and I purchased a mazda car on 2/8 at the Quincy location and were told that it will be ready to pick up on Friday. Until Saturday there was no update until we reached out to Kevin directly who was our representative when purchasing the car that it will be ready Monday after 5pm. When we arrived on Monday after 5pm we were then told that they could not release the car to us due to the insurance not providing the stamped documents to them. They basically told us to come back but the fact was we made a trip all the way to Quincy excited for the new car. We immediately called our insurance to hear that they misspelled the name on the document and sent it back to Mazda dealership at 12pm. What we were frustrated about was that there was no form of communication that the car will not be ready for us to pick up that day or even the fact that they did not follow up when our insurance sent it back to them. Rachel was trying to explain the situation and I understand maybe it wasn't her fault but they were no help. Extremely disappointed. Also want to mention that Kevin forgot to give us back our license and didn't even bother to contact us about it until we called him the next day. read more

This is the second Mazda we have bought from Quirk Mazda,and the sixth car we have bought from Quirk (different brands). We have always had a great experience working with Quirk. This weekend we worked with Phil McCabe who was a really great guy and knew the car we were interested in well. We ended up getting the car we wanted for a very fair price - we had done our homework on the car and been to other dealerships - none treated us as well or as nicely as Quirk did. There was no pressure and no pushing us into buying options we didn't want. The financial person we met with was also terrific. It is clear both Mazda and Quirk have loyalty to their customers and I would go there again in a heartbeat! read more

I have had the pleasure of working with Phil McCabe for two transactions at Quirk Mazda. In 2015 I leased a new Mazda and he was helpful, attentive to my needs, and made me feel secure in my purchase. Throughout the course of the four year lease, he was always in contact checking in on how I was enjoying my car. At the end of the lease, I was in an accident, complicating my ability to return the car. Phil was in constant contact with me during this ordeal. He helped me find the right resources to make this difficult time a little simpler! I was impressed with his dedication to customer service, which extended beyond the scope of his position. When I was finally ready to return the leased car I came in to Quirk Mazda again with the intention to purchase because I was so happy with my previous experience. Again, I asked for Phil and he helped me find the perfect car that fit my needs at the most reasonable cost. He showed me a wide variety of options to help me find the best fit. I am very happy with my new Mazda CX-5! I highly recommend this location! They just opened a new show room, and the staff are all friendly and attentive. read more

I am sick of dealerships, as soon as you walk in based on how you look they assign a sales agent. Secondly, you think you are getting a deal and then the numbers get twisted. They smile and laugh but everyone is out for money. The sharks in suits, just pass you by unless you are one of their own or look like them. This world will never find love and peace, so sad. Be prepared to verify that you belong in America. It's a little icy, stay away if you don't look a certain away, they are sneaky. I'm still searching for that one kind, understanding dealership, I guess I'll keep dreaming, one day Lord one day. read more

We had our 2006 Mazda 3 serviced here and were very happy. They walked us through everything that was going on and when the cashier didn't understand what a certain item was he went and asked the tech. They didn't fleece us and actually threw in an inspection. read more

I referred my friend to Quirk Mazda based on my initial experience. I was promised a referral bonus -- a promise that they never fulfilled despite calling their sales guy (twice) who was my point of contact when I purchased my car Secondly, my friend's car did not have state inspection sticker when they sold the car and they asked him to send the receipt and they promised that they will reimburse the amount -- another promise that they never fulfilled. They are only concerned about increasing their sales figures and do not care about honoring commitments read more

We have a Mazda 6GT (2014) and we've had nothing but good experiences at Quirk Mazda in Quincy. Phil McCabe was a great salesman and willing to be realistic with pricing after i did a ton of research online. And then there is the service department. I've never been to a dealership more well maintained than this one. Cynthia Barter in particular is really on top of things and is willing to work with people in ways convenient to them. I can't say enough about the team here. It's the first dealership that i don't dread going to. Because they are going to get me in and out quickly and efficiently. Kudos for a job well done. read more

I ended up at Quirk Mazda after doing tons of research both on the car I wanted (CX 5 GT) and the price I was willing to pay for it. This was my first solo car buying experience and Rob made the whole experience a breeze, despite my nervousness. He was very dynamic, knowledgeable, and willing to negotiate to meet my needs. A couple of excellent customer service things of note: - Rob actually walked out to my car as I pulled into the lot in the pouring rain to greet me before I even made it to the door. -They stayed open about a half an hour late so I could finish my purchase paperwork and I never felt rushed. I would absolutely recommend working with Rob Daniel if you are interested in buying a Mazda! read more

So happy with our new car purchase. This is our fourth Mazda purchase from this dealership. Always courteous and transparent throughout the whole process. They went above and beyond and took many measure to help with our anxiety with stopping in during this pandemic. You can't go wrong with anybody on that staff. Whether it's our salesman Kevin Valdez, Rachel, Victor, Sully or Nami. Good work to the whole staff. Wish I could give 10 stars. read more

This is my fifth purchase from Quirk, I worked with the seasoned Phil McCabe who provided great service and was patient going through all the available options. He made it very easy. Thanks Phil! I will see you when I come in to see the awesome guys in Service. Maciej, Ryan, Jimmy, Cindy and the rest of the service team provides top notch service . Thank you All read more

I just leased a 2017 Mazda 6 this week and worked with Phil McCabe on the transaction. To tell you how positive the experience was, I "broke" my years-long rule of not making a decision on a car in the same day. Phil worked with me for at least two hours to make sure that I was getting what I wanted out of my new vehicle. He was thoughtful, engaging, and incredibly professional. He knew precisely how to compare the car to other similar models in the market but with an objective eye. In short, Phil was an exceptional transactional partner. The rest of the team at Quirk Mazda were equally welcoming and courteous. I highly recommend getting a Mazda . . . and, if you do, shopping at Quirk! read more

I dislike how this company's service department says they can not repair tires with foreign objects in them. When having my Mazda serviced, I expect it to be serviced by expert technicians who know all aspects of my Mazda. I was told to visit a Midas shop across the street to see if they could repair it. It makes me think they simply do not want to help me- what respectable mechanic cant plug a tire? Very inconvenient and in my eyes unprofessional. Liberty Mazda in Wakefield does a better job. read more

I had a great experience with Victor. He really went above and beyond. I was able to get the car I wanted below my desired monthly price. Sully and Nami were also very helpful when I came to pick up my car a few days later. Highly recommend. read more

Just purchased second Mazda 3 here and couldn't be more delighted. Victor Cirino was professional (not something I can usually say about my car buying experience) and made the entire process very smooth and painless. This is by far the best dealership in terms of sales. Highly recommended! read more

Disappointing service and communication. Very difficult to get ahold of when you have a problem. I tried calling multiple times, each time they said the salesperson would call me back but never did. Several emails were unanswered. I had no idea if I was still getting a car or not. When I finally got ahold of the salesperson they said they were going to process my refund but one month later- and again, many unanswered calls /emails -- they still have my money despite no car ever being registered let alone delivered to me. Tried just asking to talk to the manager or someone in the finance department but without success. Has been a very frustrating customer service experience overall. read more

I've bought 2 cars from Quirk and the process was super easy both times! I bought a 2016 Mazda3 the other day and Phil was great to work with. I've been to other dealerships and they've been so pushy, there was no pressure here. I've also dealt with salesmen who didn't take the time to see me as a customer instead of a sale. Phil took the time to show me the features of the car when I test drove it and explain them to me again when I picked it up. Niman (the finance manager) sold me my first car 5 years ago. He's wonderful to work with as well - also thorough with the details and not pushy. This is my first brand new car so I was very nervous but everything was explained in layman's terms. The best part? I'm so in love with my car!! read more

Third visit: Wow, Kim Mulrey went above and beyond for me again. She got me in quick to get a diagnosis and then consulted me with the assessment which lead to leaving my car but she got me a rental for the day (onsite loaner cars!). Throughout the day I received updates promptly before additional work was done, A+! At the end of the day, I squeaked in at the last minute to pick up my car (boston traffic) and she was still waiting for me! General Manager Maciej Nidziolka hooked me up with some small repairs I declined. He wanted to make sure I was safe and sound for my next trip later that week. Thank you very much! Real class service center right here. Will be back again and again! read more

Brought in my 2015 CX5 for a routine oil change and inspection sticker today. It only has 13,000 miles. They told me because the reflector had become detached from my bumper it wouldn't pass the inspection and to pass I would have to replace the entire bumper. For clarity, this wasn't the tail light or reflector around the tail light -- this is a low level reflector that most cars don't even have. I said, "Can't you just reattach it?" And they insisted that the reflector and bumper was one piece and that I would have to replace the ENTIRE BUMPER to pass an inspection. I said, "But it's clearly two separate pieces, I can see the hole where a bolt attaches the reflector to the bumper". "No, it's one piece." ohhhhkaaaaay. I immediately went to a Shell station for an inspection -- as-is -- and not surprisingly it passed. I'll attach the reflector as soon as I go to Home Depot for a bolt. Also, the bumper doesn't have a scratch or dent on it--Quirk Mazda was clearly looking to make extra bucks. read more

Quirk Mazda - Quirk Mazda tried to tell me that my bumper needed to be replaced to pass Inspection. They were wrong. - Car Dealers Near Me - Quincy, Massachusetts

I went in because my car would not start last week. The AAA guy said he thought it would be a starter because he could not jump it. In less than an hour Quirk traced the issue back to a sticky shifter cable and cleaned it up. It ended up a lot cheaper than a starter. The guy behind the desk was also very good making sure I knew what the car needed and how much. No complaints. read more

ve read online about the CX-5 and a lot of interest was built based on the reviews by customers and online car forums. I searched the area and found that Quirk was the closest to where I lived. I put in my information on their website and was immediately contacted by Tony Lambrou. We had a friendly conversation on the phone and I scheduled an appointment for the following Saturday. When I arrived for my appointment, I received a very friendly greeting from Rob Daniel and immediately introduced to Tony. Turns out Rob was going to be the one to help my with all my questions about the confusing options I saw online. After spending A LOT of time with me, I decided to lease the Touring with the moonroof. My experience here all around was awesome! Ask for Rob if you want a car, he is attentive and makes sure you know what you're getting yourself into! read more

AMAZING SERVICE! Kevin Valdez was super knowledgeable and was open to give us all of our options. He was kind, forward, and honest through the whole process. Good experience and great prices based on extensive research! Great costumer service! read more

Maciej is the service manager and the person I worked closest with. He runs a great service and I would highly recommend bringing your car, Mazda or otherwise to Maciej for service. Top notch. The service department here is really great. I bought my car here brand new and chose to continue to have them service it because it was a new model. All recall and warranty work was done fast and efficiently (they even arranged and covered my rental car during warranty work) but also any additional concerns I had around a noise or a rattle that can sometimes occur with new cars. They were patient and pragmatic in diagnosing the issue and followed up to make sure I was satisfied with the fix. Additionally - if you'd like your car detailed when it is in for service they make that super simple as well. They contract out a great detail service and the price was very reasonable and the car came out looking like a million bucks. One stop shop. read more

Quirk Mazda - Car Dealers Near Me - Quincy, Massachusetts

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Nothing but great things to say about the Mazda Quincy team. I can not tell you how many pickles Maciej and Eli have gone above and beyound to pull me out of and I have zero knowledge about cars - so I need all the help I can get. Plus when I brought my car into the shop for an issue the last time around they installed free windshield wipers! All around honest, fair, coopperative, hard working guys - absolute stars. You'd be a fool not to take you're car here. I'd never thought Id care enough to say I will never take my car anywhere else. read more

Rude staff/sales people. Encountered 4 separate individuals and not a single one provided eye contact or any attempt at a greeting. We won't be purchasing a new vehicle here. read more

I got a CX 5 two years ago from here! Everything was excellent when I bought the car, the guy that helped me, Justin was great. Unfortunately everything stopped here. A few weeks ago I took my car for a oil change to my local mechanic! He told me there are some serious issues with my front passenger wheel! Towed it to Quirk Mazda as per recommendation from the person I spoke on the phone from Mazda. I do have some serious scratches on my rims ( which I have them insured on the recommendation from the Quirk manager) from the bad roads that we have in Somerville area. They called me back from Quirk, a women from the service area, unfortunately forgot her name, with a serious attitude asking me what I did with my car. After I told her that nothing major, just the usual stuff that we deal in the winter time and the bad roads in Massachusetts area, she went on, still with a attitude telling me if I want them to check something got to pay a $80-$90 fee just to start, no other explanations ! I refused from the start so called Mazda main office, spoked there and they called back Quirk telling them to go ahead and check the car see what's wrong with it! After 3 days I get a call back from the same women with the same attitude telling me that it's my fault for the damage but they can't tell what the damage is to the wheel!! That was pretty shocking to me! How can you just say it's my fault but you don't know what's wrong with car! Told me to call the insurance company!! Towed the car back to Somerville and took it to a mechanic that in just one look figured out what was the issue and all got solved for just under $400 dollars in one day!! This just simply makes me think they didn't even look at the car!! Car stayed there for almost a week and even after calling Mazda head company Quirk simply didn't do a thing! Not saying that what happen to my wheel is not from my fault or could be because of the bad roads or just a car issue, but after after finding out that only cost under $400 dollars and the experience I had to go thru with Quirk Mazda I stopped calling them because obviously they only car about selling the car, no customer service what's so ever and an extremely rude women that handles the call backs!! Replying to Zoey's comment! Now even by close I was given options by you guys, I was not told at any point what the issue is, not given any estimate or option to get it fixed, only being told to call the insurance company, and when I said that I'm not paying upfront to see what the issue is with my car the lady on the phone told me to come and grab " my car" ( technically is not even my car yet) after she mentioned before that the car is not even drivable! How come after the corporate called Quirk to take a look at my car, it took you guys 3 business days to call me back, saying only that I need to call the insurance to come and look at it because you guys think that there is something wrong under the car!! That is exactly what the lady on the phone said to me, no more no less and with a tone that definitely doesn't make you feel like a valued customer! That is with a issue that was taken care of in a matter of hours!!! Sorry but the way people at Quirk dealt with me on this part was extremely unprofessional! The manner the way the women that you guys hired deals with customer is unprecedented for me!! read more

Been here twice for service. I'm not sure what her name is but the customer service associate who has handled my appointments is awesome. Between her and the folks working on my car, they do a thorough and fast job. I've learned my lesson going to independent shops and know I can trust the service at Quirk. read more

With my lease coming to an end, I was dreading returning to a dealership, but knew it had to be done. I ran into Phil McCabe on the floor and immediately felt more at ease. He was respectful of my time and desire to consider different models. Dealerships are tough places to work. There are incentives for salespeople to be pushy and cutthroat in their tactics. I was pleased that Phil did not come across this way and made my new Mazda purchase as enjoyable as possible. read more

I typically avoid going to dealerships for service but decided to make an exception and try these guys after I moved. Terrible idea. I spent almost an entire day waiting to get a simple break job done. They couldn't complete the full job because they didn't have several of the parts they needed and what they did do took way longer than it should have and cost way too much. As a cherry on the top, I was surprised at the end with an additional $120 charge above what I'd signed on to at he beginning. Save yourself the trouble and find a good local mechanic- these guys are terrible, overpriced and dishonest. read more

I came into Quirk Mazda and was immediately greeted by a very friendly salesman named Kevin Valdez. He was so helpful while we were looking at the CX-5s and was extremely patient while we talked through numbers. Every question I had, he answered confidently and with a thorough explanation. Thanks to Kevin, I walked out the happy owner of a new CX-5 today! I highly recommend if you're going to Quirk Mazda you ask for Kevin Valdez! read more

Quirk Mazda is a great dealership! I started the process in mid February and had Kevin Chan as my rep. He's professional, courteous, patient, knowledgeable and friendly. If Mazda is on your radar don't hesitate to go to Quirk and ask for Kevin Chan! I started with Internet quote requests from a few Mazda & Ford dealers. Quirk was very prompt with replies and answering my questions. Of course they invited me in for a test drive. The moment I arrived, the vehicle was waiting. Due to the exceptional service, I didn't feel a need to visit any other dealerships. All I ask is for a fair deal and to be treated with respect and courtesy. Quirk and Kevin certainly met my needs. I purchased the 14' CX-5 GT after extensive research and got a very fair price. The specific model I wanted was on the way with an ETA of 3/6. Sure enough, it arrived on their lot on 3/6. Kevin Chan was off that day but another Kevin (forgot his last name) from the Finance department took great care of me. He made finalizing the deal a breeze. After getting low balled on my trade-in, he and the manager Mo were able to meet my reasonable expectations. This Kevin was also an asset to Quirk. I never felt pressured but felt properly educated on the options available. When picking up the vehicle on 3/9, Kevin was again a pleasure to work work. Explaining every feature and sharing in my enthusiasm. He introduced me to their service department and the guys there seem to be very personable as well. I've bought a few cars in the last decade and Quirk was one of the best experiences I've had! read more

Extremely pleased with our experience. Had never purchased a Mazda before. Impressed with the professionalism of all staff. Everyone was knowledgeable. Justin (our salesperson) was professional, knowledgable and patient. Overall very pleased with experience and would recommend to others! read more

Did not have a good experience with them. Was told I could do everything online, but I ended up having to go in, waited 2.5 hours and it was very quiet in there. Did not receive a good deal, not a timely transaction, had to keep calling and following up on the car I had just bought in order to pick it up. Was told I could do this on Saturday but then they told me I could only do this monday through Friday and had to take time off work to finalize everything. Poor communication, did not feel as though customer service is a priority to them at all. Very unhelpful. read more