Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE…read moreFIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back. WARNING: This company is dangerous, unprofessional, and a total nightmare to work with. DO NOT USE FIREPLACE SOLUTIONS. This company is a scam. They do dangerous, sloppy work, treat customers with disrespect, and leave you with a safety hazard in your home. We hired them to install a large fireplace wall and hearth, and the results are not only sloppy but downright unsafe: * XL tiles are literally peeling off a the wall 10-19 feet in the air. Could fall and seriously injure us or our dogs. * Chipped tile edges, raw corners sticking out, and uneven grout lines everywhere. * The hearth was rushed and poorly done. * Left a dent in our wall when moving the thermostat. At first, Steve (the owner) promised to fix things, then completely flipped on us, calling us "ungrateful" and asking when we would "stop bitching." He ignored us for days and became hostile even though we were nothing but kind and respectful. The installer, Jesse, complained nonstop about how long the project was taking and clearly rushed through the job. When Steve finally sent him back, he was here for only for 2-3 hours and did not re-do anything, basically just put a bandaid on it. We now have clamps holding tiles to the wall just to keep them from falling and hurting someone. Steve has shown ZERO concern for this major safety hazard. Instead, we're left disputing the project and trying to get our money back.

After a disheartening experience with another company that was just trying to upsell me, it was…read moresuch a relief to deal with Jordan at 5280 Fireplace Services. Jordan was very professional and pleasant to deal with, he cleaned my chimney and wood burning stove, even moving the stove out of the fireplace that it sat in (something that previous chimney sweeps had never done before). His pricing was reasonable and he was very honest about what I could do versus what I needed to do down the road- contrary to the other guy who told me I needed to do $X, $Y and $Z otherwise I was going to spontaneously combust. Highly recommended and I will definitely be returning to Jordan for any chimney / fireplace needs I have down the road.

Excellent job cleaning our 2 fireplaces, we can see through the glass again…read more No sales pitch on anything just did a great job! Friendly guy. Reasonable pricing. We will use again!

It is so refreshing to hire someone that actually cares about every detail. From his quick initial…read moreresponse to following through. This company gets it. I worked with Shane and there were a few hiccups due to the complications in needing specific materials for the fireplace but not once did his customer service or good attitude waiver. He is knowledgeable and truly cares about getting it done right! You get what you pay for and his service is top notch.

Shane was extremely competent and polite He turned up on time and then returned on a Saturday to…read moreinstall a part that had to be ordered. I highly recommend Shane and Colorado Comfort Designs.

I had Mace from CrownUp Pros Chimney Sweep Denver come out to inspect, clean, and repair my…read morefireplace, and I couldn't be happier with the service. He provided a free inspection, clearly explained what he found, and identified only minor cleaning that was needed. He also pointed out that the crown of the fireplace could benefit from resurfacing. Mace did an excellent job resurfacing the crown and walked me through the entire process from start to finish. His professionalism, attention to detail, and clear communication really stood out. As a landlord with over 20 years of experience, I've worked with many service providers, and I can confidently say CrownUp Pros is top-notch. I would absolutely use this company again and highly recommend them to anyone needing chimney or fireplace work.

We had Steven come out from CrownUp Pros and he did an amazing job. Very professional and great to…read morework with. We had requested a fireplace cleaning. The price was reasonable but the service was exceptional!

I highly recommend paul With Denver fireplace concepts…read more Prices are good, he was on time notified me when on his way ,cleaned and serviced my gas fireplace and installed a new blower

I needed our gas fireplace cleaned out and the Dryer Vent cleaned out…read more He started with the fireplace, carefully moving the logs. He took a picture of the logs to ensure they were put back in the same place. Vacuumed out everything, tested the igniter, ensured no gas leaks, clean the glass and the outer screen. He even added a few things to show embers burning beneath the logs. Really cool, nice touch. Great job on it. Our dryer vent goes down the the crawlspace and then a 15 foot run to the outside. He had the tools to get it all done. He cleaned out and around the dryer when done. He reviewed everything in the end. Great value, very personable too. Will use him again.

Tom at MileHigh Chimney did an excellent job. His work quality was outstanding, and he was…read moreprofessional from start to finish. He communicated clearly, arrived on time, and made sure everything was completed with great attention to detail. The service was also a great value for the price. I would definitely recommend Tom and MileHigh Chimney to anyone looking for reliable, high-quality chimney work.

We were very happy with our experience with Mile High Chimneys. I requested a cleaning of our wood…read moreburning fireplace that we had never cleaned or used before, and he was able to come by the very next day. They were quick and clean with the job, and also very knowledgeable and friendly. Brian also gave us some extra firewood he had so that we were able to start a fire right away. We will definitely be reaching out to Mile High Chimneys in the future if we have more fireplace work to be done!

Tempcontrol came out quickly and repaired my air conditioner. Great service and good prices…read more They explained everything, even tho I didn't understand some of it.

We aren't super well versed in things like fireplaces so called on Yelp Request a Quote when we…read morewanted something looked at. Brandon was quick to respond and noted his availability for same day service. He showed up right on time and helped fix our problem very quickly! Turns out, it wasn't really a problem at all but it was nice to have a professional tell it to us straight. I wouldn't hesitate to contact Brandon again for his other services and appreciate the quick help in this particular case!

We purchased an electric Valor fireplace at the Lone Tree Location…read more We spent some time picking it out but didn't need it for about 10 days. Our contractor picked it up for us after the 10 days. He called to let us know that the cost had gone up $500 + tx. A reputable business would have told us that the pricing was going up very soon and suggest, at least, that we buy it at the time we were there. I really feel they knew the prices were going up and should have shared that with us. Very disappointed. Fireplace is very nice and working properly as of this date!

Great service by RJ today in working on my fireplace. He spent a fair amount of time, evaluating…read moreand solving issues related to some low performance. Now, it's working Great!