Shoutout to Hector for always being a great manager!!…read more Around summer of last year my insurance got me a big 'ol SUV to use and I told Hector that I wasn't comfortable with driving something big so he told me he could get me something smaller when it comes in; got me a nice sedan that same day and had for almost a month and if it wasn't for him I would've been miserable driving that SUV. Fast forward to last week he remembered me from last time and the same scenario played out; got an SUV, told him I wasn't comfortable with it, told me to wait and he got me another sedan!! Hector definitely is that guy that has your back! All you need is a bit of patience and some communication. Emphasis on the patience cus it's a rental place, stuff happens, you can't expect everything to happen on time/perfectly. And please be nice to the staff, it goes a long way!! Not to mention they also do drop offs which is nice, as long as it's not too far!!

Awesome service, lovely worker, clean vehicles, no long waits. Definitely recommend this enterprise…read moreover others in the South Bay that I have been to.

Horrible service. Waited in line for 20 minutes before someone came to service the front desk…read more Waited an additional 15 for my turn only to be told it would be an hour for my car to be ready!

This place is pretty good everyone's very pleasant to speak with and they try to accommodate as…read morefast as they can. The way the time is a little bit long because there are so many people wanting to rent a car but I think overall they're a solid 8 1/2. On professionalism alone, I would recommend the place.

I was looking for a rental car for our Memorial Day weekend trip to Sequoia and came across this…read morecompany online. After reading their great reviews, I decided to give them a try, and I'm glad I did! I was helped and accommodated right away. I had reserved a Toyota Camry or similar, but when I arrived, I was informed that they didn't have any sedans available at the moment. Instead, they upgraded me to a 2025 Chevy Trailblazer crossover SUV at the same price :) Since the office was closed on Monday for the holiday, I was initially told that I would need to pay for an extra day because I wouldn't be able to return the car until Tuesday. However, they advised me to speak with the manager or staff when I returned the vehicle since the situation wasn't my fault. The car itself was practically brand new, very clean, and performed great throughout our trip. When I returned the car at 8:00 AM on Tuesday, I explained the situation to the employee assisting me. He immediately told me that I would only be charged for the days I actually used the vehicle. Since I returned it first thing in the morning, they waived the additional day's charge without any hassle. Overall, my experience was excellent. The staff was friendly, honest, and accommodating, and the rental process was quick and easy. I would definitely recommend this rental car company to anyone looking for a reliable, clean, and fairly priced rental vehicle. Thank you Midway rental car :)

Excellent Service and Great Cars! Excellent Service and Great Cars! Excellent Service and Great…read moreCars! Excellent Service and Great Cars! Sorry had to fill the 85 word minimum, Still Love this Car Rental!

I am giving Jefrey Romo 5***** Not the location…read more Understaffed he held the counter down bringing in returns as-well as sending out units as fast as he humanly could! I was frustrated at first but after witnessing it was only him i give him my grandest respect! He went above and beyond taking care of me and helping me get out of there as fast as possible.

There is something inherently wrong at this location. Twice I have reserved a car for pickup only…read moreto be informed they had no available rentals. This past week I had to pay for an Uber to return home. I'm not sure if the employees are overworked and over promise the availability of rentals ? Or if they are glib about serving the public? Regardless, I will give pause before renting from Enterprise in the foreseeable future.

I had to get a rental last minute through my insurance and the whole return experience with this…read morelocation was very quick & efficient. I didn't even have to go inside. Staff were helpful & went out of their way to make sure things went smoothly. Very happy with my visit & so thankful.

Do not go to the site for rental they have the worst service they have no cars and they give you…read morebeat up Cars. You might as well just take your own car because cars there are dirty. They smell. They have ripped carpets off. It's just the worst enterprise I ever gone to I would never go here and the manager Garcia Awful experience with him.

The convenience was great! Had an appointment and the car was held back until 3 days from now. Had…read moreto choose between 2 cars with my friends weren't very fond of. Thanks to Joseph's service we were able to get s better vehicle! He was very sweet and understanding. Great first experience and I would return!

BUNCH OF SCAMMERS My…read moreToyota Corolla rental got slightly sideswiped by someone. I recorded all their info and brought it up with two people - one guy, big black dude who clearly goes to the gym regularly. He brought his manager over, small little white dude. Little white dude starts scraping at the "damage" with his fingernail and the scuff comes right off. He tells me there's no issue so I leave. Well today I get an email from Enterprise threatening to sue me if I don't give them my insurance information because the car was reported as "damaged or a total loss". Well guess what, shitheads? I have pictures of this "damage or total loss"! Nothing more than a scuff that again came off when the little white dude scraped his nail across it. You guys want to do this? Fine. Then we'll play the hard way since I told you jerkoffs I had the other person's information and recorded the situation. And to top it off, they threw away my dog's stepstool. She has bad hip dysplasia so I made a custom stool for her to get into the car with. I accidentally left it in the trunk, and when I went back to retrieve it, it was gone. I had my black German Shepherd dog with me when this happened. I know you remember me. Let's see what you have to say if you even respond to this at all.

Be forewarned. Get a vehicle inspection from an independent source before purchasing an automobile…read morefrom them. It's on you to do this. I would advise purchasing the extended warranty, but they will lower the price with some pushback. As soon as I got home with my car, one of the headlamps was not working. Turns out to be a technician fault, as the connector plug was removed during the engine cleaning process before putting the car on the lot. Always ask questions for a full demonstration of all mechanical and electronic systems. These are fleet (rental) vehicles, so their history is unknown, but they do a good of servicing while in their possession. Once you purchase a vehicle, you'll be directed to a 3rd party provider for service. They won't tell you this until you have an issues and request support. I'm not disappointed with the vehicle, but honest up-front should be a priority.

Had a great experience. Bought a Nissan Rogue for my son. Mike in sales is great to work with. No…read morepressure and great "no haggle" prices.

It did not look like it was open at first. Once we entered, the staff was friendly and took care…read moreof my in-laws. They are Japanese speaking and had vehicles to use. Nice place, would use again.

Because of Covid, a few things changed there and to my surprise In order to rent a car at Sakura,…read moreyou need to do a reservation ahead and the Gardena office is only to pick up. However, the friendly staff was very helpful and I was able to rent the car there and save my vacation and my transportation needs. The car was clean and ready to roll. I was even provided a map, even though I told the lady I didn't need it since I know the area, but she suggested to me to have it in case of an emergency. My last time there was six years ago and the next time I go to California I always rely in their service. Thanks again and hope to see you soon

I visited the Lomita branch to assist a friend with their rental car procedures and After checking…read moreevery rental car company, it turned out that the luxury hybrid compact SUV he wanted was available only at Hertz. The store staff kindly contacted a nearby branch and located the car my friend had been looking for. The compact hybrid SUV from Volvo that he requested--despite being a 2026 model is actually less expensive than the options offered by other rental car companies. So helpful and great at what they do. If i ever need to hire a vehicle again I will be going back tp them because of helpful they were Useful

Employee Kay , was absolutely helpful when it came to exchanging a car. I got a rental through…read moreStateFarm @ the Lakewood location because of the accident I was in. She accommodated where she could for the exchange. Her communication 10/10, especially when I forgot my makeup bag in one of the rentals she is so helpful and patient! This establishment is very busy so keep that in mind they are only trying to help while at the same time running the business.