Front desk NEVER answers phone.. long holds and wait time to get thru and…read morethen get disconnected!!! I can barely understand the different receptionists who finally picks up! They have bad diction and unclear. Train receptionist to be more professional and hire more people to handle the phones. As far as MRI techs... they are all great! It's the front that needs improvement! Been using Invision for MRI the last 12 years!!

So there's nothing fun about getting an MRI but the team here makes it as comfortable and pleasant…read moreas possible. From when you're greeted, they are very friendly and extremely patient in explaining everything that needs done. They give you comfy scrubs to change into m, earplugs for the MRI and try to find music to help you relax through the procedure. When you leave, they give you cold water and chocolates, bonus chocolates are locally made so I love that they support another Hawaii business. My doctor got my abnormal results the next morning! If you have to get imaging done I highly recommend going there!

This place is in the main entrance of Saint Francis. Easy to find as it's been many years since…read moreI've been to St. Francis. Check-in was super easy as we got there around 6:30 PM. My kid was taken in right after check-in and was done within 10 minutes for her ultrasound which is great as I would not have to pay for parking.

Liliha- #106 Avoid if possible. Front door slams every time…read moresomeone comes in or out. It is quite jarring for the seniors in the office waiting room. Parking stricture is one out of 10 and very confusing. They have CBN Christen TV blaring in the waiting room. They should have Food network or something non-denominational. Pro Tip- take taxi or Uber if you mustcome here.

Aloha this is my second visit in 5 years. Each time I am professionally greeted…read more Leah and Julie greeted me. I have to fill paperwork however I do not feel rushed. We shared some laughs during my intake. I sat in the lobby with pleasant music and nice cushy chairs! Gabe called me back. He was so nice and let me choose Pink Floyd for music during my MRI. They are all kind and compassionate. Free parking! I highly recommend them!

I had to have CT scans with IV contrast on 7/7. I was extremely anxious about going especially…read moresolo. Check in went smoothly and I was very relieved having such a sweet technician assist me. She explained everything as we went along and her calming, compassionate disposition helped me so much! Thank you for having such an exemplary employee! I had so much anxiety and it's amazing how much having the right staff can make an experience more than positive. ***I also have small veins and just getting the IV contrast is a big deal for me

It is near IMPOSSIBLE to get in touch with this company via phone. They do not answer.read more

I took my grandma here for an MRI…read more This Hawaii Diagnostic Radiology office is located at the St. Francis Hospital on Liliha Ave. on the first floor. There's ample parking with two entrances. You can enter on your first left when you drive in. Or you can drive all the way up to the next building and there is another entry into the parking lot. If you park up there, it's super easy and quick to get to the buildings and this office, but exiting from the parking lot is tiresome. You'll go around and around many times. From the lower section, you need to take the long driveway, make a right turn, then go past the reserved stalls, and then find a spot. If you find a spot without going higher much, you'll need to take the elevator up. If I can quote the wise Olmec, "the choice is yours, and yours alone!" The office and waiting area is very nice. Super clean, cold A/C, comfortable chairs, very spacious, eye-pleasing artwork, and nice TVs not on annoying channels. The staff here are very friendly and professional. They are thorough and explain things clearly and easy to understand. The whole MRI process took a little over an hour, and probably 20 minutes to check in, fill out forms, and wait. The good thing is they validate 3 hours parking, so it'll be free.

Checking things…read more.. Is one reason that we need imagine and this is using x-ray as my ankle has been through so much that the doctor wanted to see how things are affected if any and since the Queen's Island Urgent Care doesn't have imagine at its facility I was directed to this location at the Queen's POB 3 (Physician Office Building) and it's located on the busy corner fronting the main hospital. Parking entrance is on Lauhala Street and is automated but Imaging does validate so getting there is fast and easy. Access through the lobby is available a couple of ways...stairs which is very clear and obvious though the elevator wasn't for me as this was my first time and is a very specific one to take as the standard ones that take you to the offices above don't go to imagine so you need to look past that as there's a sign that will tell you this which I missed unfortunately and took the stairs that was quite the struggle. The staff there is so polite and professional as they asked questions and process me for my appointment so fast and efficiently I was done very fast and got on my ways with ease. Love coming here as the process was very simple and easy along with lots of parking making it less painful to get it done. Thank you!

Annual check up which was postponed. Grateful that QMC WHC was able to find an appointment for me…read morebefore the end of the year. Plan accordingly to enter the hospital because you have to line up to enter.

Very nice and informative staff for my ultrasound. Explained what was coming up on the images.read more

OMG this is the second time , after I paid my bills they send me another bills when I check they…read morecharged me with vascular study? I only have transvaginal ultrasound procedure done , so Dr Busse -Fujimuto charged me with Vascular study after paying the first bills she sent. Someone should report them to Insurance company #HMSA # that's frued. Never again going to this imaging.

Office is located in Ala Moana Building where Bank of Hawaii is on bottom floor on Kapiolani Blvd…read more My appointment was at 10:20 am so they took me earlier. They wasn't even busy at all. Medical Assistant receptionist mentioned that if you want 3D mammogram that it will cost $75.00 not covered by medical insurance. Jean who is the technician for mammogram is the only one who does it. She mentioned that another technician does the other service.

Old office, but very clean. The staff were very nice. I came on time and got treated on time. In…read moreand out. Loved it! It was my first time to get a mammogram and the lady who helped me was very sweet, kind, and gentle:)

Always a solid, efficient visit. Professional, clean and very comfortable. Quality patient care…read more Love the cookies at the end of the visit. A++

I don't give ONE star lightly. The negative stars erased the nice reception folks from this rating…read more WHY negative stars? They have the best PET imaging on island--YES. But, that stated? STAFF needs help. For a PET scan, you fast from carbs 24 hours and fast with only water for a LONG time before hand the. day of the PET. Because of this--you CAN get low blood sugar and lightheaded, tired from lack of food and glucose. PET scans use a tagged glucose molecule via direct injection and then you wait a while for it to distribute. They leave you in a nice recliner that has warming features and warm blankets too, so you are comfy waiting-another star there. but then? Here is what I OVERHEARD while I was in the room waiting for the blanket (it's cold in there). I had to get up and ask for it again BTW. 1. They check blood sugar as above due to weakness caused by long fasting...I was old mine was OK, though I didn't see the test done. But someone outside my door, a woman, had a low blood sugar and was symptomatic--feeling faint. The tech, who's name starts with a D, told her her blood sugar rating (low) and then gave her sugar/glucose pills and BLUNTLY told her to "...just take one, most people only need one...just take one!"and WALKED AWAY. He did not monitor her as I heard her voice trail off..."But I feel funny..." He then said something Uncalled for "Just take ONE." (loud) and louder: "You have to be able to walk because I'm NOT carrying you!" Like it was HER FAULT for feeling weak and shaky from low blood sugar? she was VERy anxious, scared...ALL HE HAD TO DO WAS SPEND 2 MINUTES REASSURING HER. He could not be bothered as it is an 'assembly line' there and he RUSHES everyone through. He IS capable, of course. but he has no empathy nor bedside manner--ALL HE IS CONCERNED WITH IS TIME. GET ER DONE. IF this is the fault of over scheduling? Then it is the company's fault and they should slow down. But if he just doesn't care about his patients? Even as a tech, he has a responsibility to patient CARE. not taking TIME, rushing everyone through (I was too and I won't give details but I was shocked)... HE NEEDS EITHER A SLOWER PACED SCHEDULE (company's greed) OR HE NEEDS TO THINK ABOUT WHAT HIS PATIENTS ARE EXPERIENCING. Taking a minute for reassurance? No biggie. Talking WHILE working to put people at ease who are scared or nervous or alone? EASY. Get it together! I felt truly sorry for that woman, as she was simply SCARED. He was RUDE, demeaning, rushed and could have cared less. ONE STAR.

CONTACT Phone: (808) 949-0091…read moreFax: (808) 957-0005 Website: www.hawaiidrs.com CONVENIENCE Located in the Kaheka Professional Building on Kaheka and S. King St. on the second floor. This is one of four convenient town locations, with the other three being in the Ala Moana Medical Building, Center for Women's Imaging (Kapi'olani Blvd.), and in the St. Francis Medical Center (Liliha St.). Click here for addresses: http://www.yelp.com/biz_photos/hawaii-diagnostic-radiology-honolulu-3?select=RFvS_m3uj4F6Rc7BhOAz4Q PARKING It's located on Liona St. in the back of the Kaheka Professional Building. The parking attendant will give you a ticket and HDR will validate it. EXPERIENCE My wait time was minimal and my experience getting an ultrasound for the first time was easy breezy. I fell asleep while she was doing it! REVIEW #279

I brought my daughter here to get some x-rays done. Brought her during my lunch break. We checked…read morein and told the receptionist about the paperwork that was faxed over earlier in the morning. She looked on her computer and didn't see anything. She offered to call the doctor's office. In meantime I asked her for forms to be filled out since my daughter is a new patient. In the meantime she was to call the doctor's Office. I filled out the forms and gave it back to the receptionist and waited to be called. After about 20 minutes, I went up to the counter to ask for the bathroom key. It wasn't until then the receptionist had told me that she wasn't sure if I wanted to wait. Apparently she called the doctor's Office and there was a message that they were out to lunch and won't be back until 2:00 pm. It wasn't even 1:00 pm yet. I got a little irritates by this thinking and wondering if I hadn't gone up to the counter to ask for the bathroom key, we would have continued to sit there until after 2:00! I felt the receptionist should have at least let me know that she tried calling and that the office wouldn't reopen until after lunch at 2:00. I was pressed for time since I was taking my daughter to get her xrays done, using my lunch break. I ended up leaving and taking my daughter home so I could go back to work. End result was I called and left a message with the doctor's office who the called Hawaii Imaging to call in the paperwork. I ended up taking my daughter after work. Got there at about 4:30 and out in no time after! This place wasn't as crowded as earlier. Highly recommend going later in the afternoon. This location is walk in only. They also validate parking if you park in their lot in the back. I'd recommend calling to make sure they have received your orders from the doctor's office before heading down.

They took great care of my mom! The staff was kind & kept me informed every step of the way.read more

Quick and efficient service here. Check in at your appointment time and get screened within 5-10…read moreminutes. Tech was personable and calming. Only concern was that the computer system went down that morning and tech had nothing to compare with. Should there be a concern? Time for a system upgrade Kuakini? 4 stars for tech and office personnel. Finding this place is like going through a maze. Go to emergency entrance area. Watch for signs. You need to check in first and receive a name tag of sorts before being allowed into the area. Don't hesitate to ask for directions.