A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

Igor is absolutely the best -- kind, honest, expert at his craft…read more I randomly dropped in during my visit to New York because my boots were damaged in the rain. He made my designer boots better than new in less than 24 hours and taught me many useful tips how to care for them. Bringing all my shoes here next time I visit New York!

I would NOT recommend this shoe repair. I dropped off sandals on June 23 and was told they would be…read moreready in 10 days. They were finally ready today, July 30. I paid $77.75 and they look awful. Biggest mistake, I wish I went somewhere else.

I've now brought in three of my husband's leather shoes for repair at Erik's after the soles had…read moreholes. Each time the sole has been replaced, the inner cork patched up, and the outer leather shined, prolonging the life of the shoes, and saving us hundreds of dollars in new shoe purchases. The repair shop is tiny. Erik himself is friendly and efficient. The turnaround time has been excellent! I've brought in shoes at 11AM, with a pickup at 12:30PM. My husband has been very pleased with the quality and cost of the repairs.

This place, and Erik, are absolute gems. He has put protective soles on multiple pairs of designer…read moreshoes for me, fixed leather bags, added holes to belts, he's truly the best. Price is great and service is fast, meticulous, and overall well done. I trust him with all my designer shoes and feel so lucky to have found such a fabulous shop!

He restored my Maison Margelia replicas as the sole pretty much was falling off. Very happy with…read morethe work. I came in on a Monday and was able to pick them up Wednesday that week. Definitely worth the visit and will come back to repair my other shoes or boots.

Amazing work! I was visiting from San Francisco and at dinner some grease spilled on my favorite…read morepair of suede loafers. I made it worse trying to get the stain out at home following internet directions. I thought it was a lost cause but the cowboy boot hospital made them look good as new. I couldn't be more impressed-- worth every penny!

I finally got my bags and when I walked into the store my heart and jaw dropped. I am so happy and…read moresatisfied that both of my bags are back to looking good. If you need anything repaired, when I mean anything, ANYTHING.. please take a trip to Jim's repair. They are so sweet and welcoming. Thank you again :)

quick, helpful, and kind! they explained what they recommended and why so I understood the…read moreprocess-- such an easy and great experience! I will be back!

Had a really great experience here. I took in a pair of white leather common projects that I had…read moreworn daily for a year+ and needed to be cleaned and fixed. I dropped them off and paid $35. A few days later, they were ready and I was so impressed by how new and clean they looked when I picked them up. I highly recommend this place and will be using them in the future!

I have taken multiple things to this store. Always greeted politely and welcomed. Brought a watch…read morefor a new battery. Done while I waited. Brought bracelet to be repaired he said go around the corner tell them I sent you, he has better tools. I brought two coats with broken zippers. Twice he fixed them and did not charge me. I would trust him to do anything- knowing he would fix it right at a more than fair price or send me to someone else. My friend who referred him has taken shoes to him for years- the result always as good as new, with high quality parts. I continue to look through my closet and watches to bring them to him to make me whole again.

Cobbler Express is simply the best! I've been coming here since 2016 and even after moving to…read moreChicago, I only bring my shoes back here- they are the only place I trust with my shoes! They're also super accommodating with rush turnaround so I can get my shoes before I have to go back to Chicago - so thank you!!! Definitely come here if you're looking for the best, highest quality shoe work that lasts for years and protects your shoes.

Amazing service for very competitive prices for New York City, plus owner is a very down to earth…read moresoul. Definitely will return. My bag looks amazing!

Accidentally got paint on a favorite jacket. I checked Yelp and because of the reviews, I decided…read moreto go to Sky Blue Cleaners & Uptown Tailors. They are very knowledgeable. They advised me to give them a few days so in case 1st removal attempt doesn't work, they will attempt to do a 2nd attempt. AND THEY DID REMOVE THE PAINT STAIN! No discoloration at all! Everything looks perfect! Thank you Sky Blue Cleaners & Uptown Tailors! You're the best!

This review addresses the pricing and not the quality of work which I understand they have been…read moreawarded for. I brought in a jumpsuit for minor underarm repairs (about 1 inch on each side) and basic cleaning. I was quoted $32 for the repairs and $25 for cleaning--a total of $57 for a single garment. They also wanted to charge $20 just to remove some lint from a coat on top of the cleaning. I did not leave the coat as the quote for cleaning and lint removal was more than the coat is now worth. It's clear these people will charge as much as they can. Unfortunately, there are few cleaners in Harlem, but at this rate, I'd rather travel across state lines to New Jersey. Ridiculous! I did not leave the coat for service, as I could not justify paying these fees. But I did pay $57 for the jumpsuit because I had to have it repaired ASAP. If you're looking for fair pricing for basic repairs or cleaning, I would suggest looking elsewhere.

Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!

Absolutely despicable. Stay away from Leather Spa at all costs! Destroyed a brand new, unworn pair…read moreof Louboutin boots for which I just paid over $2k at Saks. I first brought the boots to the Grand Central location and was turned away because apparently only 55th Street (the least accessible NYC location for me) does calf alterations. My boots were 1-1.5" too wide in the calves as I have very narrow legs, and while I was clear that I didn't want them to be tight, I did want them to look more fitted and neater around my legs. I went to 55th Street and intentionally had the boots fitted over jeans, repeatedly telling the store employee that he was cutting off my circulation and needed to loosen the boots. Rather than listen to me and do what I asked, he told me that they could stretch them if they turned out too small. I very adamantly said no, I will not compromise the integrity of the leather by stretching them nor will I agree to have the boots made too small so that additional work will be required. I finally asked him to provide the final measurement and was told it was 13". The boots were originally 14.5" for reference. The boots were ready in just over a week, which already had me concerned since I hadn't requested a rush job. Upon receiving them, I could immediately see that they were two different sizes. The left boot is 12.5" and the right boot is just barely 12.25". They are nearly impossible to zip, the seams were done VERY poorly and not straight, and most importantly, they do not fit without severe pain. I cannot walk in them. I literally can't even move my right ankle. And that's on my bare legs without jeans. I immediately contacted Leather Spa and received a response from Vincent who said it's very common for boots with this type of repair to require additional treatment and that I should bring them back for stretching. Did I not already have this conversation BEFORE I paid $300+ to ruin $2k+ boots??? Vincent insists they are not ruined even after I sent photos showing that they very much are. Further, they didn't even send them back to me nicely - they threw shreds of cut leather pieces inside one of the boots and just sent them off that way as further evidence of the total rush job. I used to frequent Leather Spa 55th and my patronage fell off years ago after they did something very similar to a pair of $300 boots. I was very clear during my visit this time that that could not happen again with my brand new Louboutin boots that were significantly more expensive. Had the employee just told me on the spot that they were going to cut my boots too small and require stretching thereafter, I would've taken the boots, walked out and gotten them repaired elsewhere. Literally the only reason I returned to Leather Spa is because Christian Louboutin recommends them. Never again.