I bought 2 used tires a few months ago and one tire was no good and the manager took my phone…read morenumber down and said he would get get me a good tire but his warehouse did not have one and I have made several attempts to have them straiten it out but I keep getting the brush off and they obviously are. not going to make good on this matter DO NOT BUY USED TIRES HERE THEY ATE A BUNCH OF RIPOFFS AND I WILL NEVER GO BACK THERE

Great prices and great service, I've used them a few times and they were fast and had great…read moreservice, they didn't speak English well some of them but they are friendly and the office girl is very friendly and she speaks English well, so I would give them a 5 star and I never do

Speed, quality and friendly service! Helped us out on a holiday on top of that! Bennet street tire…read moreand glass for the win!

This place was amazing!!!!! They took such good care of me the minute I walked in and gave me new…read moretires immediately! They were so helpful and fast moving! I can't recommend this place enough! Charlie was the best and I will be coming back here!

in the month of February, I had a honda and toyota that needed an alignment and new tires so I went…read moreto Mells tires in Lynn off 107. Then I needed breaks so I went to a differ location to get it done and that is when i noticed the tires on my toyota is worn out unevely. I have went back to Mells place with two separate cars to re-align my car and buy tires(for both cars). As a result of the first alignment being bad, my two back tires were worn out. So I came back within 2 months and asked for a touch up again- this was only after I went to replace my breaks and noticed the alignment was off and tires were uneven. ( they did not charge me for the second alignment) I did have to pay for two brand "new" tires which they could not give at a low cost or no cost(although it was there fault). The tires have warranty for one month. By the 3 month the tires were loosing their tread. usually tires last more than 3 months 04/01 At this moment I went twice and twice I have bought two tires for the rear. I came back twice with two differ cars to get a re-alignment. I went to toyota dealership 07/31 and my two tires in the rear are wasted AGAIN in comparison to the front, due to the SECOND and LAST alignment from Mells tire in Lynn. Do they do this to get you to come back and continue to buy tires ? theres no need to replace tires every 3-6month instead of going back to Mells tires I will do business with toyota. Mells alignments/tires dont even last 3 months if i never went to get my breaks done, I wouldve been driving with a bad alignment and worn out tires. If i never went to toyota, I would have been ruining my brand new toyota with mells

bunch of crook I bought a set of 4 that new tires he offer warranty, but he never ask for…read moreinformation of the car they only take cash my receipt only statet the amount that I pay no information of the car Miles after a couple of months I'm driving around the city one of the tires got bubble on the side I went to the shop to replace the tire for warranty the guy told me he didn't give any warranty on tires stay away from this place

This place has great service and was very helpful in getting me exactly what I needed. Highly…read morerecommend!

From the owner: Tire dismount, tire change , tire patch , tire plug repair ,tire balance, tire installation,…read morealignment, Commercial alignment, truck alignment, dump truck alignment, heavy duty truck alignment, identify tire damages and make repairs. inspect tires closely before returning vehicles to customers, towing service, towing service 24/7

Brought my mom's car in for her (with no appointment) when one of its tires seemed to be losing…read moreair. I thought that it was just a slow leak, but my mom, who doesn't always make the best decisions, said to just get a new tire. So that's what I went to Sullivan Tire to do. I told the guy behind the counter (whose name I wish I could remember) why I was there, and told him that I wanted a good tire, but not a super-top-of-the-line one. He could have just kept his mouth shut and let me spend money on a new tire, but instead he said that they'd check it first and see whether or not that was necessary. A short time later, he let me know that they'd found a nail in the tire, and that they'd removed it and patched it up. I was out of there quickly, and on the cheap (under $40). Can't ask for much more than that. I know where I'll be going next time I need tire service.

On a Saturday turned away because your store wasn't properly staffed. Mind you the service I…read morerequested is less than 1 hr to do.

Mixed feelings about this place: on a positive side the manager (Mickey) called me personally prior…read moreand day after to make sure everything is Ok and thanked me for the business. On a negative side they told me that the vehicle needs $1500.00 worth of bushings and crap and they would give me a discount should I go ahead and purchase it. I took the car to the dealership today and the dealerships mechanic told me that the car is fine and "drives nice" thank you. The logical conclusion is that while having very nice manager is helpful, lying your way in the business is not. I don't think I will be back.

1 Star -- Very Disappointing and Misleading Pricing…read more I booked an oil change for my 2023 Honda Accord and received a confirmed in-store appointment price of $77.31 after tax, which included a $20 discount. I even had a confirmation email clearly showing the $77.31 total. When I arrived at the shop for my appointment, however, the receptionist told me the price was $97. I showed the confirmation email, but they still would not honor the confirmed price. This was extremely frustrating and disappointing. If a business provides a confirmed appointment price in writing, customers should be able to rely on that price. Changing the price when the customer arrives is not a good way to build trust. I was so disappointed by the experience that I left without getting the oil change. I would not recommend this shop. My experience made me question the reliability of their advertised prices and discounts. If you decide to make an appointment here, I strongly recommend getting the price in writing and being prepared for it not to be honored.

stay away don't know what they are doing after bringing in my daughters car for leaking…read moretransmission fluid was charged "discount rate" to replace lines that were not the problem and told did pressure test which I was told they are full of s**t no pressure test on transmission lines had to replace the transmission cooler and 2 mechanics told me whoever looked at this car and did not see these leaks should not be a mechanic Manager made problem very personal instead of being professional and fixing his BS mistake should 100% not be a manager Sullivan tire should be ashamed of themselves for even having him as a manager

I do enjoy going to this establishment because of it's great staff. Work was done exceptionally and…read moreall work was explained to me. I will keep returning as they have given me great service.

I went in for a simple wheel alignment and left with my car still misaligned and my traction…read morecontrol light turned on -- something that had never happened before I went there. When I went back to have them fix the issue, I was told to come back the next day. I ended up returning four times with no real solution. Instead of fixing what they caused, they suddenly claimed my wheel bearing was bad and tried to charge me $1,000 for a new tire and bearing repair. This felt like a dishonest attempt to upsell unnecessary repairs instead of taking responsibility for the poor service. Extremely disappointing experience. I would not recommend this shop to anyone.

Repeat customer! Amazing customer service. Was shown exactly what was wrong with my vehicle had…read moreboth issues resolved within that day. Even switched the bulbs in my headlights for me! Highly recommend old school and traditional service that most are used to and love!

Steve the manager understood my issues with my aftermarket wheels and saved me money by finding…read morediscounts on their services. The tech that worked on my car was excellent and gave me a great status update on all my services.

Joe was fantastic. Very helpful and informative. Services were pretty quick. Definitely will be…read moreback if u need anything.