I bought 2 used tires a few months ago and one tire was no good and the manager took my phone…read morenumber down and said he would get get me a good tire but his warehouse did not have one and I have made several attempts to have them straiten it out but I keep getting the brush off and they obviously are. not going to make good on this matter DO NOT BUY USED TIRES HERE THEY ATE A BUNCH OF RIPOFFS AND I WILL NEVER GO BACK THERE

If I could provide 0 stars I would. I brought my car there for 4 new tires and alignment in…read moreDecember. At that date the shop called me stating that Id have to have the right tire rod replaced in order for the alignment to be completed. I agreed and paid for the additional job. After picking up my car it was doing this thing where the whole car wobbled. I brought it back and they said it just needed to be realigned and it was all set. A day later it started wobbling again, its been brought back 5 times. The 5th time they then state that the axel is damaged. After not honoring the fact that it took 5 times for them to see this and honoring a decent repair price they stated they would just replace my old rims but I would have to return on Monday at 8am. Monday at 8am I return and leave my car to be completed. I call at 1pm and am told my car's being worked on but is not ready yet. I call back at 4pm, no answer, I call back at 5pm, no answer. They close at 530pm. They call me at 517pm with additional charges, which is not what was agreed upon on Saturday when we were in the shop. So they have wasted 6 days, damaged my car further, charged for unnecessary repairs and refused to replace my old rims. Also- they refuse to give any contact information for the "boss" who is making these decisions. ​​

Speed, quality and friendly service! Helped us out on a holiday on top of that! Bennet street tire…read moreand glass for the win!

This place was amazing!!!!! They took such good care of me the minute I walked in and gave me new…read moretires immediately! They were so helpful and fast moving! I can't recommend this place enough! Charlie was the best and I will be coming back here!

Very good place! Workers are very good professionals…read more Excellent price! Too fast to fix your car! Highly recommend!

bunch of crook I bought a set of 4 that new tires he offer warranty, but he never ask for…read moreinformation of the car they only take cash my receipt only statet the amount that I pay no information of the car Miles after a couple of months I'm driving around the city one of the tires got bubble on the side I went to the shop to replace the tire for warranty the guy told me he didn't give any warranty on tires stay away from this place

Brought my mom's car in for her (with no appointment) when one of its tires seemed to be losing…read moreair. I thought that it was just a slow leak, but my mom, who doesn't always make the best decisions, said to just get a new tire. So that's what I went to Sullivan Tire to do. I told the guy behind the counter (whose name I wish I could remember) why I was there, and told him that I wanted a good tire, but not a super-top-of-the-line one. He could have just kept his mouth shut and let me spend money on a new tire, but instead he said that they'd check it first and see whether or not that was necessary. A short time later, he let me know that they'd found a nail in the tire, and that they'd removed it and patched it up. I was out of there quickly, and on the cheap (under $40). Can't ask for much more than that. I know where I'll be going next time I need tire service.

On a Saturday turned away because your store wasn't properly staffed. Mind you the service I…read morerequested is less than 1 hr to do.

Great, Fast and very dependable, The counter staff was very friendly as well as the tech that…read moreworked on my car. They answered all my questions I got my tire replaced and even purchased an alignment as well. Definitely will be returning didn't know they did more than tires until now. Staff was amazing and you can tell by the way they treated me that this is a company that treats there employees well as it shows. Thank You Lynn Goodyear

I ordered a tire online and made an appointment for installation. Should have been easy. But no!…read moreWhen I got there they said I shouldn't have been able to order that tire online. After 30 minutes of talking with Reuben and someone on the phone they had to refund the tire and I had to repurchase. Reuben was very helpful. So the repurchase was done and I was told they would get my car right in. Well that didn't happen! My car sat in the lot for 20 minutes. Once in the garage it has taken a long time. So a quick installation took over 90 minutes.

Being a woman who lost her husband, it is daunting to have to do everything myself. And it seems…read morethat people think a woman alone is an easy mark to take advantage of. Not so at this place. They were wonderful and gave me a great deal as I needed all new tires. I tell all my family friends and clients to go herr for tires

My car's performance has declined since they used cheap, low-quality oil instead of the oil I…read moreprovided. Their labor charges are exorbitant, and their customer service is poor. The owner even told me not to come and bother her anymore if I wanted to negotiate the cost.

I've been bringing my Honda Civic to Sullivan Tire in Lynn for about three years and have always…read morehad great experiences. The staff is professional, kind, courteous, and knowledgeable, and they do their best to get you in and out efficiently. They're transparent about pricing, offer coupons when available, and never pressure you with unnecessary services. I trust them with my car and highly recommend this location.

Lynnway manager Dakota is very professional and friendly. I highly recommend this shop.read more

I went in for a simple wheel alignment and left with my car still misaligned and my traction…read morecontrol light turned on -- something that had never happened before I went there. When I went back to have them fix the issue, I was told to come back the next day. I ended up returning four times with no real solution. Instead of fixing what they caused, they suddenly claimed my wheel bearing was bad and tried to charge me $1,000 for a new tire and bearing repair. This felt like a dishonest attempt to upsell unnecessary repairs instead of taking responsibility for the poor service. Extremely disappointing experience. I would not recommend this shop to anyone.

Repeat customer! Amazing customer service. Was shown exactly what was wrong with my vehicle had…read moreboth issues resolved within that day. Even switched the bulbs in my headlights for me! Highly recommend old school and traditional service that most are used to and love!

Joe was fantastic. Very helpful and informative. Services were pretty quick. Definitely will be…read moreback if u need anything.

I woke up to a nail in my tire called AAA they're awesome! AAA came changed my tire to the spare he…read moretold me to go to any auto repair shop and it'll probably cost $30.00 to plug the hole wouldn't need new tire. I don't know any auto shops so I bring it to Town fair tires on Highland Ave Salem Ma. Oh no of course not we can't plug it you need to put a new tire on your car. I knew if I wanted to wait I could have found somewhere that would put a plug in but I'm a recent widow I just wanted it done. $252.00 later ya not ever going to Town Fair Tire again. Ripped me off !

Came to see if they could help me figure out why I'm losing air on a tire - of course there was a…read morenail in there! Everyone was super friendly and I was seen fairly quickly (I wasn't in a rush but still much appreciated) The nail was taken care of within minutes and I was on my way! I will definitely come back for any needs involving my tires!!! Thank you !!

super fast service and quick repair and courtesy from workers I would highly recommend themread more