Took my rescue Pomchi for her first grooming, and had a great experience. Wendy was kind and got us…read morein right away! Price was great, service was great, calling tomorrow to take my other pup in! Happy we have a place to go so close to home.

Oh my Gosh--THE owner of "PUPS & PURRS" should be on national TV to showcase her skills. After…read morebeing disappointed with four groomers and giving them second chances with little change, I kept searching, reading reviews, and checking social media without success. However, one day, I passed a yard sign for PUPS & PURRS, pulled over, and spoke to the owner, Wendy, who invited me to bring my pups without an appointment and answered my questions. I was instantly impressed; she wasn't trying to sell herself, and I thought, 'This may be the one.' My intuition was correct after making an appointment. I stayed in a designated prep room for pet parents, with divided sections; each had see-through windows where they were groomed. The second room was for puppies to play while waiting to be groomed, and another gated area for pets needing solitude before or after grooming. Wendy, the groomer, charged less than previous groomers at a teaching vet hospital and others working at well-known pet stores in DE. I've gone to PET & Purrs several times & my pets are NOW scheduled every 6 weeks. It's been a pleasure to share! Mrs Dee, Newark, DE.

Caitlin Ginn the new owner and she is awesome!! I took my dog Sophie there and she did a beautiful…read morejob!! I haven't been happy anywhere. Caitlin has a great personality and she really listens to you on what you want for your dog! And she explains when picking up too how everything went. Good luck with your new business Caitlin. Coleen Varesano, a very happy client!!

They cut my dog on 2 separate occasions. The most recent time, he had to get staples from the vet…read moreand the first time, they clipped a piece of his paw off. Save yourself the headache and don't come here!

Highly recommended! I'm so glad I found this place!!! Definitely give it a try. You won't be…read moredisappointed. Your dog(s) will be in good hands.

From the owner: Canine behavior specialist located in Newark Delaware. One stop shop for all your dogs services…read moreincluding training, boarding, grooming, and day care. Huge facility with over 4 separate environments for your dog to enjoy ! If you're looking to add some structure to your pets everyday life, we provide top notch training services. From basic obedience to behavior modification, we handle all ages, all breeds and all handlers.

I brought my dog, Chanel, to this facility for a grooming appointment, and unfortunately, she was…read moreinjured during the process -- the groomer cut her paw pad. I understand that accidents can happen, but what was most upsetting was how poorly the situation was handled. After taking her to the vet , I reached out to the facility expecting concern, accountability, and a sincere apology. Instead, I was met with a dismissive response from the owners. I had asked them to cover the cost of the vet visit, which I believe should have been offered immediately given the circumstances. Even more disappointing, I never received an apology until I pointed out that no one had offered one and that I was extremely disappointed with how things were being handled. Only then did they offer a brief apology -- but by that point, it felt insincere and forced. There was no follow-up to check on Chanel's condition, no ownership of the incident, and no effort to make the situation right beyond the bare minimum. After 3 vet visits, Chanel is thankfully healing, but this experience left me feeling upset and disregarded as a client. I'm sharing this so other pet parents can make informed decisions. Our pets deserve to be treated with genuine care, and we as clients deserve to be treated with respect and compassion -- especially when something goes wrong. I thought I was a valued and appreciated Customer. This experience completely showed me I was not.

I have dropped my dog off here for boarding 3 times now and have been pleased with their service…read moreevery time! I really like their online booking portal. It makes booking boarding times a breeze and is an easy way to communicate with them if need be. Casey has been at the front desk when I dropped off and picked up my dog. He always confirms her feeding instructions when I'm dropping off and let's me know how how her stay was when picking up. My dog is always happy, healthy and in good spirits when I pick her up! I am happy to support this small, family-owned business. I highly recommend!

Sisu just loves going to Playtime. A lab mix, he goes to Playtime once a week and to a nice…read morerelatively new doggie daycare in Philly once a week when I am there. Of the two, I can tell that he just loves Playtime and the people there. Whatever they are doing they are definitely doing it right!!

I received the documents to enroll my one-year-old toy puppies and met several parents picking up…read moretheir pets at the same time. After a short yet detailed discussion with each parent, I'm happy my groomer (Pets & Purrs) recommended this place, and the staff was courteous and answered all my questions. NOTE: I will follow up with a second comment after my pups have attended for several months. Ms. Dee

My pup loves going to camp. The staff knows her and she runs up to them for pets, and belly rubs…read more She gives them lots of licks in return. I've used them for their social groups, day care and boarding.

had a 3 hour long job interview, worked a shift, job offer was rescinded. i never got paid for the…read moreshift i worked.

Loved Dakota's haircut!! They sent me a picture of her when she was done!! Loved it!!…read more She looked so happy when I picked her up too!! Which means so much to me!!

They did an amazing job for my mini poodle. They're loving and very skilled. Highly recommend!read more