I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

A change in ownership a few years ago ruined what was once a great business. I stuck it out for a…read morewhile, but when I went back with pants that had been hemmed and the seams unraveled after a few washings, the owner wanted to charge me all over again, because apparently you "can't expect the hems to last that long." They always had befor,e and they do at the place I go now at 97th and Greenwood. ;)

I got a rip in my jeans so I brought my pants over to them. They have a 30 min parking spot in…read morefront, so it's pretty accessible. The lady who works at the front is very nice and she said it would be about 3 business days until I can pick up my jeans. I was somewhat apprehensive because these are $300 jeans, but i decided to go through with it anyway. When I came back she remembered who I was and told me to check out the jeans before I paid. It was better than I expected, you can't even tell they were ripped or sewn back together. This is my new go to if I need anything fixed. Also, it looked like they dry cleaned my jeans (or at least ironed them) as a complimentary service which is great. It was $10 to get it done, which was definitely worth it.

Nice little lady. Small cute shop. She's super helpful. It's a one woman show. A little spendy but…read morethat's Seattle

Quoted me up the fxcking ass HAHA. I went to SURF drive in cleaners 5 mins down the road, where the…read moregave me a FRACTION of the price. Example she told me $60 for a dress repair he told me $16. (Yes I double checked I heard her correctly every time). It seems this lady would rather swindle people the first opportunity she gets rather than make a lifelong customer! Shame I'm so happy I found a good place with good people and good prices at the Surf Cleaners.

Good service, quality work, and a fair price!…read more The somewhat unusual zipper on my favorite reversible jacket suddenly stopped zipping (What good is a rain jacket if it doesn't zip up?), so I decided to try Greenwood Cleaners as they had been recommended by a friend. The lady I dealt with was very helpful, the work was done on time, and the charge was quite reasonable. So glad to have my favorite jacket fully functional again! Will definitely return the next time I need something cleaned or altered.

They always provide the highest quality of work and pay attention to details. I always know that…read morethey will do the best work.

I had originally gone to this place because of green dry cleaning and have been going here for the…read morepast couple years. They had done a fine job about a handful of times for cleaning other items (eg, Reformation dress and blouse, wool sweater) that I brought in for cleaning prior so that's why I give them 1 star. This most recent time I brought in 4 items (2 for repair and 2 for cleaning). They have let me down on multiple levels due to ruining 2 items, charging me for cleaning that I didn't ask for nor was informed of, and not having a way for these issues to be resolved in a timely or convenient way. Specific facts follow for these issues next. I have also included photos. First, they pilled all over an entire and brand new Reformation dress that I had only worn once and which was not pilled at all when brought in. The rep explained that pilling can happen in the dry clean process, depends on the brand and fabric composition, that they followed dry clean instructions, that they cannot fix the pilling, and did not have the ability to refund me. I had previously brought a different reformation dress in red of the same fabric composition (see pic), which had been cleaned and only showed very slight to no pilling, which suggests to me user error that warrants a refund (I would think they wouldn't refund me $225 for what I paid for the dress, but at the very least the cleaning fee that resulted in pilling the item entirely leaving it to look much much older and used). Second, I was informed that they had "rejected" to repair a zipper on a small pouch I brought in. The rep informed me that the seamstress may have declined to repair the pouch due to fabric issues. This is fine and possibly reasonable, but, they also returned the pouch damaged. Specifically, beyond the zipper not working, the seems are now detached and unraveling. I'm not sure why the seamstress didn't repair it back to the way it was in its original condition? Third, they repaired velcro on a Patagonia jacket, which I asked for. However, upon pick-up, I was charged $20 for cleaning it. I had not asked for this. They rep informed me that it is their policy "to clean all items for alterations due to COVID" and apologized for not having told me this when I dropped the items off; however, again she was not able to refund me for this mistake. Lastly, the rep told me that I could call back in the mornings to speak to the manager about refunds. I am traveling out of the country and have a work schedule that doesn't really allow for time flexibility for things like this. So, this additional step creates a burden on me as a customer. I hope that in the future that they can train reps to make reasonable decisions about when refunds are warranted and to be able to provide this to the customer without additional burden, inconvenience, and disappointment placed on the customer. Unfortunately, they have lost my trust and I will not be returning to this business. This saddens me because I had previously been very happy with the cleaning I had received up to this point and really do appreciate their using green practices. It's too bad it didn't work out but I don't want to support a business that charges me for things I didn't ask for, ruins my items, and can't give me refunds without my doing additional legwork at hours I'm not free even though they made mistakes.

They charged me $55 to hem only two pairs of pants. The service was expected on Friday but didn't…read morefinish until Saturday.

Really disappointed with this cleaner. They pinned a tag through the sleeve of my silk dress,…read moreleaving a permanent hole in a delicate garment. For what I paid, I expected far more careful handling.

This is my go to cleaners for my wool Brooks Brothers suit that goes straight to the cleaners after…read moreevery wedding and funeral.

I used their wash and fold service when our laundry machines broke. For a premium price, I received…read moresome bad attitude and clothes that were seriously not folded. They were packed in a bag and very wrinkly. If you don't want to wash and fold laundry, don't offer the service. I'll be by in a few days to get some of my payment refunded.

Though I've only had one experience at Queen Anne Tailors, I'd say it is a reliable place to get…read moreyour tailoring done. I needed a gown hemmed with less than 1 month notice, and they took it without grumbling. They had it ready the morning of the day I requested it be finished. The price was about $130, which seemed a bit pricy but I went through with it anyway. I asked for the front of the gown to just touch the floor and have a slight train in the back - I think they did a good job overall. The bottom of the gown (the area they hemmed) looks good as new (no strings hanging off). When I tried it on afterwards I think it's ever so slightly shorter than what I wanted, but barely. I would return here if I needed another tailoring job. The staff seemed to be good, honest people who care about their work. Though, if you're looking for somewhere very cheap, I suggest going elsewhere.

I brought in a pair of pants because the seam around the bottom couple of inches of the zipper had…read morestarted unraveling and puckering. I explained the problem when I dropped them off and expected the zipper area to be repaired. When I picked them up, I discovered that the "repair" was simply sewing the bottom approximately two inches of the zipper shut. The zipper now physically cannot open all the way, which makes the pants considerably harder to get into. This was not explained to me beforehand or presented as a limitation of the repair. When I pointed out the problem, rather than discussing whether there was another solution, he repeatedly told me, "That's all I can do" and "What do you want?" The interaction was gruff and dismissive, and there was no attempt to address the fact that the repair had compromised the actual function of the zipper. I paid to have my pants repaired, not to have part of the zipper permanently sewn closed. I would not return.

I rarely need professional dry cleaning services. But after reinforcing the buttons on my college…read moreaged son's wool peacoat, I realized that it needed a major overhaul after sitting out on a chair for quite some time. I used my trusty Yelp app and looked at reviews for businesses located in both Seattle and Shoreline. I decided on Sunshine Cleaners in Seattle's Wedgwood neighborhood based on the solid reviews. It's helpful that they have an adjacent parking area since they are located near a very busy intersection and thoroughfare. I brought in both his wool peacoat and one of my dressy business jackets with intricate detailed threading. I was greeted promptly, items assessed, contact information collected, and a cost estimate stated as I was handed a claim ticket. I returned a few minutes after the stated date and time on the claim ticket a few days later. Note - I wasn't in a hurry and didn't need it expedited. Both items were ready on hangars and plastic covers as promised. The price was very reasonable, both items were undamaged and looked great! And bonus, without that distinct dry cleaning chemical smell I recall from items taken elsewhere years ago. Convenient, professional, prompt service experienced with my first visit!

I needed to dryclean a food/oil stain out of a silk skirt, and after a bit of research on…read moredrycleaners in the area I went with Sunshine Cleaners. I'm so glad I did! One place I called said they wouldn't guarantee the stain removal from silk, and another place couldn't guarantee turning things around in time. When I talked to Sunshine, they said it was no problem and I could have it in 2 days when I needed it. I dropped it off, pointed out the stain, and left my name. I got a ticket and was told it'd be ready by 5pm on pickup day. Pick up was easy as well, the skirt looked great and it was pretty reasonable priced as well (i think around $8). The employees here are masked, so I masked up as well. Only thing is I didn't get back the hanger that I brought it in on (it was one of the clip ones since it was a skirt), but they gave it back on one of their own hangers as well as a plastic cover bag. So if you are attached to your hangers, I wouldn't bring them.