This is specifically for the floral department. I just left after spending some time with Alice, this absolutely lovely woman who helped me pick and arrange some flowers for my mother who is in the hospital. She was so knowledgeable of the types of flowers to use and Offered great suggestions in the arrangement. Totally 10 star review if there was such a thing on yelp. Very much appreciated... Thank you so much, Alice! read more

Raley's - Alice's flowers. - Grocery Near Me - Auburn, California

I really hate to put this out there. I went in to get a sandwich from the deli from the Raleys in Auburn, CA. I was there for a few minutes and asked the young man for a turkey sandwich. He looked at me and another guy and said "who was here first". We both stated I was there first and I started to say that I wanted to order a turkey sandwich. The young man behind the counter interrupted me and said "fill out that paper and put it there" as he was pointing to the counter. As I was doing so, he stated to the other guy "what are you getting, I'll get that started". Nice gesture to the other guy. Then, I completed my sandwich request form and put it exactly where the young man told me to. Behind a few others walked up, completed their sandwich request form and placed them next to mine. One by one, other sandwich request were completed until myself and someone else asked about my sandwich. It was only after a white lady was in unison with me and asked about my sandwich, did someone take my sandwich request form and completed it. Oh! Did I mention that most everyone else there was white in color? As i finally received my sandwich, I went to the self checkout to pay for my sandwich. After I paid for my sandwich, there was a lady there by the name of Terri. I asked Terri if there was a manager that I could speak to. Terri immediately stated "I'm a manager". I told her my complaint and Terri immediately stated I was lying. Not only that Terri asked me "did you pay for that"? As I had my sandwich in hand, I stated "yes, I paid for this, here is my receipt". I've shopped Raley's and Bel Air for years. I am a loyal customer and have been for a very long time. I have never felt that type of treatment from Raley's and Bel Air. I expect that from places but not from there. Not from there. Here is a picture of the guy at Raley's that treated me so well. read more

Raley's - This is the guy that was so wonderful to me. Thank you. - Grocery Near Me - Auburn, California

This would be a great place to put a grocery store. Raleys used to be the gold standard for grocery stores. I grew up with them. Recently they'd have turned into an absolute joke. Grossly over priced, no inventory, and their employees are very rude. I just went to buy Christmas dinner there. They had no turkey, no stuffing, no gravy. I'm at a loss 6 days before Christmas??!!! It's time to part ways with an old friend wondering what the hell happened to you. read more

The store was super clean, and I thought it was awesome that they had free fruit out for kids! Everything was fully stocked--I found everything I needed. I was being really indecisive at the deli, but Adam went above and beyond to help me out. 10/10 service from Adam in the deli (and just to clarify, he's not Alex). Keep it up, Raley's! read more

Raley's - Grocery Near Me - Auburn, California

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As much as I like shopping at Raley's - checkout other than self check is a slower than molasses....

This is a pretty large grocery store and we had no issues finding just what we needed. I will say that I wish they had a better dedicated gluten free section especially for pizza, as it was what we were there for. Check out was fast and painless and parking was in a lot so no issues there. read more

Plenty variety. conveniently located. Customer service can be better. I've been stopping in more and more into this grocery store and keep forgetting to sign up for rewards program. So I get in the regular line (not self check out) this time. Wait my turn, let the man know I waited so I could ask if he can sign me up for the rewards. 'You can download the app or sign up online.' guess he didn't have the time for me, a paying customer. Do the clerks not do this anymore? Am I behind? Something that takes 2 minutes? Thanks for the help?? I guess this is why everyone is switching to drive up/pick up and losing basic manners? Nobody has time for anyone even when it's your job. Great customer service goes a long way & is a valuable trait. read more

I enjoyed a delicious prepared Caesar Salad from my local Auburn Raley's. I had also purchased rasberries, and added some into the salad. With all the fast food restaurants selling salads, check out Raley's fresh salads. You'll be happy with their selections. read more

Raley's - Caesar's Salad with Chicken and Raspberries. - Grocery Near Me - Auburn, California

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This review is for the sandwich station. The blond female worker this morning was incompent and rude. I didn't catch her name, but she provided terrible customer service. I ended up leaving without getting what I requested. The other employees, Nicole and Jack, were helpful and were able to assist my friends. read more

This has always been a favorite place to stop on the way to Truckee to shop and get something from the deli. Last 2 visits were not great. Today I ordered 2 sandwiches. Orders were on separate forms and were for very different items. Mine was fine but my husbands order ended up being identical to mine and for him was inedible - with several ingredients he can't eat. Had we removed all he can't eat he would have been left with tomatoes. Beyond thr fact that our order was wrong (second time this has happened ) the cost was $17.9@ a sandwich. Neither had meat. Mine was avocado cheese peppers snd onions with spicy mayo- $18 really!?! Very disappointing particularly for my husband who now has no meal. read more

Raley's - A bunch of stuff he didn't order and cant eat. - Grocery Near Me - Auburn, California

The food is good. I love this grocery store. They have a good selection of impossible meat and other foods. The service is great.

we ordered a childs birthday cake 2 weeks ahead of time because it was a special cake with mini mouse, we go to pick it up and there is no cake.. and they lost the order.. this is for a 2 year olds birthday. what is wrong with you people... if this is not fixed by tomarrow she wont have a cake... again she is only 2 how could you do that... read more

Overall a very nice grocery store. They had a good selection of string cheese and packaged candies. Milk was nowhere near its expiration date. It was a broken bottle on aisle 9, I reported it, and it was promptly cleaned up. The staff were extremely friendly and helpful in locating sports drinks. Great selection of zero sugar sports drinks. read more

They have everything you need. It always super clean. And the employees are always super nice. I love coming in the morning to get a beagle for my breakfast read more

Best grocery store in town. Usually has all the items in stock and the store itself is designed well and good ambiance inside. The checkout is typically fast and cashiers friendly and professional. Also a great meetup spot for carpools to forest-hill or other places. read more

Great place to shop, everyone is helpful and friendly. Store is always well stocked and very clean.

Like the store and would like to continue to give them my business, however the service deli staff is slow and disorganized. Makes stopping in to grab some food prohibitive. On this particular occasion the woman staffing the counter had a very bad attitude. She complained to me that she has to start work to early. read more

I have been shopping at the store for 25 years. In the beginning it was the class of the town with a wide variety of national brands, a dedicated health food section and it was well stocked. Now, this store is a shadow of its former self. Products available to buy are dominated by store brand products. There is no longer a health food section. Business is so slow they never open the quick check. Why and how did this happen? read more

It has good food. It has good service. The ambiance is great. The deli is great. The people are friendly.

Quality of service has really diminished the past year. 1. Several times an item in my basket is not in my bags when I get home. Sometimes I was charged for it! 2. The deli counter person walked away like I was invisible. 3. Compared to other local stores, Raleys shelves are often bare. read more

I have shopped here for several years, multiple times a week. This store used to be held to Raley's standards. It has become dirty, empty shelves and horrible produce! This was going on BEFORE COVID so this cannot be an excuse. I have discussed my concerns with management and I hear different excuses but nothing seems to improve? read more

Love being able to customize my sandwich. Good deals always. Such great service. Yes, this is a grocery store, and I always feel welcome to shop there at any time. The store is always clean. read more

I have tried to give this store a chance but today is my last one. I stopped for a few items before I continue 20 miles to home. I wanted Romaine lettuce out, non fat milk (fat free) 1 gallons- out. Cilantro-out. I asked about the milk and the cashier ask her assistant and he walked off on her and didn't even check. So she had to ask another person who asked another and finally someone comes out with 2 1/2 gallons organic fat free twice the price but I don't want to drive back to another store. The cashier (older woman) was the most helpful. This store is under stocked, over priced, read more

I keep saying I will stop shopping at Raleys in Auburn since they've discontinued about 10 items I used to buy over the last year or so. I've put up with that since Raley's is the closest large grocery store near me (about 14 miles away). Now I have another reason. This is the second time I've purchased apples (Golden Delicious) that turn out to be so old I had to throw them away. Mealy doesn't do justice to the texture. They were terrible. I will now drive the extra five miles to Safeway. read more

Today is 2/4/23. The store as usual had many bare shelves and lots of out of date products. Even though the 3 open checkstands had long lines there was not quickcheck open. Have you ever seen the cartoon where the bombed out kid is wandering in the rubble carrying a TV looking for a place to plug it in. That is how I feel when I shop here. read more

Awesome experience. Very friendly and great worker. Had three sandwiches made efficiently. Also order some coffee from Peets coffee bar. Friendly barista and drink actually tasted right. Usually workers at Raleys are not great barista so coffee not equivalent to the actual Peets cafe shop. Definitely will be my new stop over when head to snow again. read more

This review On the store really in Lincoln way auburn California Way over priced Customer service is dead in the store Set for a handful of workers How unfortunate Management doesn't see this Employees are rude Self entitled And could care less about customers Spend your money somewhere else read more

This Raleys location is conveniently located, has ample parking and is a recently remodeled store. I was impressed with how clean the floors and the bathrooms were kept. A pet peeve of mine is how clean the store is kept reflex's how clean their produce are kept. Customer service was friendly and helpful. They had a good variety of brands I like to buy and I will be back when I'm in the area. read more

Very pleasant store to shop. Customer service is excellent- they even held things up front when I called to see if they had fresh bay leaves in stock. Once stock was low right before a holiday, otherwise the rating would have been a 5. read more

Reliable hours, semi overpriced products. Would be four out of five, but they're constantly sold out of different produce, and last time I went ALL the celery was spoiled. I'm not sure who does quality checks at Raleys, but they seem not to restock very often. read more

I've lived near and shopped at so many raleys and bel-airs and they all have the same problem. Every time I come here for say 4 or 5 things it's guaranteed they won't have at least one it never fails read more

loomis Raleys Hell yeah The employees are amazing the store is clean. What more can you ask for read more

High quality produce, bakery, and meat department. I love their home delivery service.

The clerks here are wonderful people. I'm writing because in the past few months I've increasingly noticed some customers wearing their masks beneath their noses. Two days ago there were at least three customers shopping sans masks. The security person at the door was nonexistent. And the sanitizer wipes were empty. What happened Raley's? Please recognize that we are in a pandemic. Take care of your employees and your customers. Until I hear of increased public health safety measures, I will not expose my family to these risks by shopping here. read more

First, I'll start by saying that I shop in this store at least 1-2 times a week. That said, I am very comfortable with the layout if the store, as well as with the employees. John, the manager, is a wonderful and attentive man. He clearly has pride in his store, and that attitude reflects in the professionalism of his employees. One of the supervisors (a small and pretty dark haired lady-shame on me for not knowing her name) has always been remarkably helpful. I just got back from the store, not 10 minutes ago, and told my boyfriend Adam about the amazing customer service I received. I'd realized that I had forgotten some items during our visit earlier in the afternoon. When I called, the gentleman who assisted assured me that I would be compensated for my misplaced items. I went back to the store sheepishly...I was certain the mistake was my own. After a bit, we realized that my bag of groceries had been inadvertently placed with the e-cart items. Whoops! Likely my own fault, but the staff was so apologetic and forgiving that I left the store with a smile. I will be the first to admit that my family is on an incredibly limited budget. But it's the attention to detail that the Raley's employees demonstrate that encourages me to budget just a tad more in our grocery allowance, not only for piece of mind, but for the feeling of worth as a customer. Keep up the great customer service. You have yourself a loyal supporter Raley's. read more

This is the closest grocery store to my house, but even if it wasn't, I would shop there. Friendly staff and I love their $5 mondays. They even have grocery delivery now!! The checkers know me by name and in every department the staff is always friendly and helpful! The pharmacy staff is also very nice and are always so nice to my kids when I bring them with me! read more

Pretty good selection of food, but if you're looking for more organic/healthy foods, save yourself the trouble and go to a natural/health food store. Yeah, this has a huge selection, but their "health foods" section is meager. The Raley's in Grass Valley has a MUCH better selection of health foods. Also, what is it with people wanting to talk the ear off of the teller/checker, or the teller/checker wanting to have a nice long conversation with everyone? I go to Raley's probably 3-4 times a week and it's like this nearly every time. If I'm able to go in the self checkout line, I will, but sometimes I have to go to a regular line and I swear the tellers take their sweet time talking. I know they are just being polite to the people talking to them, but sometimes, it really feels like they just don't care how long the line is or that people are trying to get somewhere. read more

Oh, how the mighty have fallen. In the 70's and 80's, Raley's used to be like Nugget. Today they are a shell of what the used to be. Understaffed, empty shelves, etc. I bought a pint of ice cream recently and thought it didn't taste normal. Sure enough, it expired 8 MONTHS AGO! Raley's sucks now. The only good thing is their hours. Tom Raley would be embarrassed to see what his business has become. read more

They are absolutely fresh the market is great are used to shop at Safeway but I have noticed that the things I bought at Raleys was a lot cheaper by a few dollars I can't believe the quality of the food I bought bagels yesterday and usually if I forget to eat one that I've made a throw it away because it's a hard as brick but this time it's still really soft sushi is wonderful read more

I'm a local and I love this store! Great products and great customer service. Prices are high but so is the quality. They do have regular sales where I pick up some great deals. They also have a hassle free special reward program. In addition they have a full service Peet's coffee inside. The size of the store is impressive as well. Needless to say I'm glad I live around the corner. Thank you GM at Raley's for maintaining a beautiful store and hiring friendly employees. read more