WHY THE @#$^&* IS THERE A CABLE TV SALES TEAM BADGERING ME WHEN I'M TRYING TO BUY GROCERIES? Whose F@#$%-ing idea was it to allow another business inside the store, LITERALLY inside the store, just a few feet from the entrance, with the apparent goal of selling Ralph's customers cable, or an internet bundle, or whatever the hell product they're trying to sell? Why don't you just ask the Jehovah's Witnesses to bother me too, while you're at it? It's not their presence that bothers me. It's that they are SO INTRUSIVE. You literally cannot pass through a wide swath of the store without getting harassed. "Hi, quick question?" OMFG, NO. I'm doing my grocery shopping. I'm busy! And even if I'm in a leisurely mood and want to peruse slowly, that still doesn't mean I'm available to field an unsolicited sales pitch! And since these sales people have a job to do, they refuse to read vibes or respect the polite brush off. They will NOT take a soft "no" for an answer. You have to directly rebuff them to get them to leave you alone, which is deeply unpleasant. The entire strategy is offensive in the extreme. The absolute, unmitigated gall that these store managers have to foist this BS on customers simply boggles my mind. Ralph's has been going downhill for a while now--this is just the latest and most infuriating complaint. It's bad enough that grocery prices are sky-high. (That part they can't really control.) It's bad enough that they deliberately make the aisles crowded and uncomfortable to navigate, such that during busy times you have to wait in a queue just to move from point to point. It's bad enough that they force customers to monitor their own bag usage (such a stupid and obvious scam--I remember when they just...gave you free bags. Now they make it complicated and pretend it has anything to do with "saving the environment" in order to make an extra thirty cents selling environmentally harmful plastic bags.) It's bad enough that their sushi absolutely sucks--they don't use any vinegar or sugar in their rice, so not only is the taste sub-par but the pieces fall about when handling them; it's seriously the most incompetent sushi making I've ever witnessed. Those things all contribute to the amazing suckiness of the Ralph's experience. But with this policy, they've hit a new low. It's like they went out of their way to figure out what would give customers, in the sensitive, difficult times we're living in, an exquisitely unpleasant shopping experience. No matter how covid, political instability, and inflation has effected us, we're all stuck buying groceries. Knowing this, the sadists at Ralph's decided to stick their thumb in the customer's eye and force them to fend off an unsolicited sales pitch as well. I cannot stress enough how much I hate this store. read more

BEWARE BEWARE of buying gift cards here! They charge you for the amount but don't put it on the gift card. Obviously you gift it to someone else and by the time they use it and find out there is no balance few weeks will pass. I went back to Ralph's today to ask if they can refund the amount, the cashier was absolutely rude and said its been a month we can't do anything. When i was a bit firm she called the manager, however the manager said nothing can be done at store level and gave a useless 1-800 number that does not work!! It has an option to select for gift cards but it does not work and keeps going on loop!! Absolutely pathetic customer service! Added to this, a few months ago I went grocery shopping with my 3 year old son there and my son was crying a bit. The cashier was making fun of him saying his cries sounded like a wolf!! I asked him to stop making such jokes, it's very rude. But he wouldn't stop and tried to defend himself going on and on about how he was being funny. I had to firmly tell him again don't do that but he just wouldn't get it. ABSOLUTELY PATHETIC and disgusting customer service! I can ignore one mistake but if it keeps happening again then its not a mistake rather a culture Ralph's is raising. I have been a customer of this store for 4 years and a rewards member. I'm no longer shopping here or any Ralph's anymore!! Going back to vons which is a bit far away but at least you get what you pay for!! read more

It's been over a week. Yet I still wanted to acknowledge your employees. As I stood at your service deli waiting to be assisted. I was please to see Hector there going above and beyond to assist each customer. Not only was Hector a pleasure, he was also very polite and helpful to each one of us. He greeted each customer, and had a parting remark to follow.!! He was outstanding. I then visited your self checkout where I was greeted by Joseph. He too was great. Usually there is someone standing there not too happy to help. I left out with the next experience ever from this location. read more

Multiple problems with this location. This is the only store I've been to where soaps, medicine, etc is guarded by barriered aisles where you have to set everything aside in a basket and then tell your cashier at checkout that you have items there. Adds a lot of wait time to the lines, which are almost always long. 2) The alcohol is also locked up in a cabinet behind the registers, so you'll add even more time in line when waiting for a shopper in front of you to browse the liquor selection as the cashier has to also stop and pull that liquor out for them. 3) The parking lot downstairs is ridiculously pricey if you stay beyond the first hour, which can easily happen due to how packed the store gets. I do personal shopping and had a large order that filled 2 carts and required visiting almost every aisle at least once. After having to wait for ages in line on top of that, I spent almost 3 hours in the store. This cost me $40 just to leave the parking lot! Good luck finding any street parking too. 4) The cashiers are the only nice employees. But most everyone on the floor won't ask if you need assistance if they see you looking for something. Produce department is the absolute worst in that regard though. Just today I needed to find a jar of minced garlic and when I asked where it was, the lady working there pointed behind me somewhere. When I turned to look and have nothing specific to see I asked "where?" for clarification and she pointed in the same spot, which didn't help. She then went back to doing something else and after a moment of seeing me look she lets out a "Oh my God!" and tells me to use my eyes before leaning into a small shelf below waist height where they had some garlic jars hidden. Come on, if you can't even feign courtesy to someone asking for the location of an item, work somewhere you won't have to interact with people instead of acting like you're put off by a shopper needing assistance to find an item. 5) Assume that at least a third of your grocery list will need substitution because of how many items are regularly out of stock here. This Ralphs is not worth the hassle at all. I dread having to shop here, both for myself and others. read more

Was harassed by a store security guard who was extremely aggressive & threatening. After seeking out a manager (Kelly) for help she seemingly because she too was intimidated by the security guard would not utter a single word. Standing there useless as this security guard threatened me to leave 6:25-6:35PM December 15th 2020 read more

Cheaper than Whole Foods. Open at 9 pm on a Wednesday night to get milk for my baby. Thanks

Little "Stay-cation" in DTLA Got tired of paying $75 for a shot downstairs so I walked to this Ralph's. There is a bar by the deli What the actual fuck... Also, no rhyme or reason to the shelving...I almost started crying just to find the pickles. Found them by I think the cat good or some shit Don't even mind the bar, handle your scandal Ralph's They get 4 stars because they had the right brand of my pickles read more

I've been a customer of this Ralph's for the past 5 years. I go to the store every night before closing and sometimes I'll also go during the day. Today my day started at Ralph's at about 9am. I came off the elevator and walked to get my cart. I walked passed the security guard who's name I'd Less I later found out. I was pulling my cart out when I noticed the security guard walking aggressively towards me. I continued to walk to walk and get the things I needed when I was stopped by said security guard who rudely haven't I thrown you out of here on more then one occasion? I wasn't sure that he was talking to me at first so I looked behind me and since I was the only there. I looked at him and said that's never happened, I live a block from here and come here daily. He asked me if I was sure and I told him I was 100 percent positive. He looked at me strangely and just abruptly walked away. I have seen this security guard make several outbursts with customers who like myself are just trying to get what they need and get out of there. Ralph's management might want to look at this Security Guard (Les) and retrain him on his people skills and dealing with the customers. PEOPLE BEWARE OF LESS THE SECURITY GAURD. You might want to go to Smart and Final up the street where it's more peaceful and less crowded. read more

The variety is great, everything else, no so much. Unless you like shopping for fresh meat and veggies with patrons' dogs taking a dump INSIDE or don't mind getting scabies from the person next to you that reeks of piss and their oozing open sores. Lastly, the broad at the self check out needs to get off her phone. read more

I ordered fried chicken from Ralphs for my office potluck party and people seemed to like the chicken. It was just okay for me but I gave it another try. $6.99 bistro 3 item combo meal is a steal. Pick two sides: I got mine with green bean casserole and potato logs. Other sides: scalloped potatoes, mac and cheese, mashed potatoes, green beans, and corn. Pick your meat: fried chicken, rotisserie chicken and ribs. I picked my comfort food, fried chicken. The meal comes with a soda of your choice. My fried chicken was crispy on the outside, juicy on the inside and oh so tasty. The sides were not too bad either. Plenty of seats available. No privacy since the tables are so close to each other. You get to eat lunch with a girl who can't stop giggling while texting, 2 best friends arguing over a guy, and a weirdo with a bike moving chairs around. 3.5 stars!! My lunch was cheap and kinda yum. Ralphs @ 9th & Figueroa is kinda yummylicious!! read more

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You know how in my past review for the Ralph's in the city of Rancho Palos Verdes, my review stated that I agreed with a past reviewer that it must have been sculptured by God himself?? Well this one was handcrafted by God specifically for Downtown. In saying that "Sweet Baby Jesus!!" It's not your typical Ralph's grocery, of course we (not speaking for all, just some of us little people) have the luxury of shopping because of working in downtown. It's been around for a good while now, but it was long over due in the past years, unless you went to that rundown one by USC many years ago. One thing, this market has a humongous Deli that offers a wide variety of hot & cold food items, (did I mention all kinds? like sushi too!) - fresh and to go, although they are doing some remodeling/construction in the store, so I don't remember if the little sitting area's still there or being redone, but they also have a few tables outside the store if you can find one unoccupied. They also have a wide variety of items you won't find in other stores, in each aisle and in the freezer section,m as well as meat and produce (organic too). Wine and Spirits section are a plentiful, imported, domestic, craft, mixers, etc. I love their wine selection and if your lucky, you'll might find some marked down, either way, it's good stuff, lot more of the better quality and some of the typical market brands and it's always chilled. They have a couple of areas with mark down bread/baked items/sweets and the other area has a few carts with marked down cans, alcohol, special seasonal items (decor), produce, etc. Give it a peek, sometimes they have something that is a good deal you won't find anywhere else. The people: I've never seen so many good looking people there!! All mostly young, professional, artists, and others of all ages. And then there's a few of the rest of us that look like we got lost and went in there instead. (lol, pun intended). Don't forget there is still pockets & remnants of areas in south park that exist and those people do frequent this market too, not a bad thing, but just saying it because I'm a rambling kind of gal. I see lots of people walking their cute little doggies, but please try not to stay in there too long shopping while you have your precious babies tied up in the front of store, I just see all kinds of people walking by and one just never knows. Again, just saying. The customer service is exceptional and I always feel comfortable going in there, (except for the fact that I don't fit in w/the "others"), I always feel like I need to see one of those consultants from "What not to wear" and "What you should be wearing" to fit in. On that note, if your in that area and never been, you should. If you just moved there, your going to love it. read more

I like it! This Ralph's Fresh Faire market is not a regular Ralph's, it more like Whole Foods. Great selection of nuts, whole wheat pancakes mixes, breads, expensive wines, rice milk ice creams, etc. Current specials, wild salmon, $8 a pound and fresh, juicy blueberries - a whole pound box $4. The deli section is packed with pot roast, prime rib, honey crusted roasted pork, fried chicken, cooked veggies, ready made paninis, etc. Generous cuts of meat, they also let me try samples. Corporate crowd in there at lunch time for the sandwiches, $6 with a dollar extra for the chips and soda. Another shopper in line recommended the fried chicken, it's really good. Chairs and little tables in the store and in the front. There is also a salad bar and an asian food bar. Coffee Bean, dry cleaners and floral counter in the store as well. Spacious with lots of room in the aisles, the meat and veggie sections are plentiful and organized. The service is great, everyone I encountered were really helpful and nice, though the deli is very slow as they haven't worked everything out yet. When the deli gets it together, no doubt the corporations in the area will be catering sandwiches and food for meetings and office parties. I went back just to get more blueberries and ended up spending $90. Great place to grocery shop, I actually had fun. Closes at midnight, lots of underground parking, remember to validate. read more

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So many thanks to Adrian at Ralph's bakery who did this custom Kirby design from a photo I showed him! We've been moving so I didn't order my son's cake until last minute, and while I know they don't encourage this, Adrian took the order Saturday and graciously agreed to have it ready on Sunday. It was PERFECT! Thank you Adrian and Ralph's bakery for a cake that everyone was impressed with! read more

Ralphs - Birthday cake from Ralph's Bakery - Grocery Near Me - Los Angeles, California

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Is it me? Or does it seem Ralphs goes out if it's way to dupe its' customers? It's usually only a few dollars, but for me it goes to character. Advertised and shown prices don't seem to be what is rung up at the register. And who's going back to quibble over a buck or two? My 98 year old mother in law who I used to take shopping at Ralph's without fail never selected the correct skew number to the price in her paper, it was always hidden in the bottom shelf... or in an assortment of similar items not on sale. Everything else is great, clean stores, friendly employees but I'd be curious to see if anyone else has noticed this? read more

Half the customers were wearing masks underneath their noses, and some even under their chins (including one employee I noticed). None of the staff were telling anyone to wear there masks properly. I waited in line to check out for 25 minutes. AND when I got home to eat the deli salad I had purchased - there was a chunk of cardboard in it... thankfully I noticed that before I put it in my mouth! .. never again. Whole Foods next time for sure. I REALLY regret shopping here and am terrified I probably caught covid from this dreadful experience. read more

This is hands down my favorite Ralphs in all of Los Angeles. I love the cleanliness, I love the hot food station, I love the fact it feels as if they have everything. The cake/bakery area looks wonderful, there have been so many times I have come here for lunch at work and wanted so badly just to buy a sheet cake. The staff is super friendly and always helpful. The restrooms are always clean (and they have tons of clearance items back there too!). Not too sure about parking, because I come here mostly for lunch breaks, and have my ways of finding street parking :D! read more

Came to get a cake and it was moldy the sell by date was the 28th and currently it's the 25th

This is the only full-sized supermarket downtown. It's also the fancy-schmanciest Ralphs store I've seen in the city. It has dry cleaning and laundry service, a pharmacy, a Coffee Bean, and large, indoor and outdoor seating area with wifi. It also has a bigger hot food bar, deli, and soup bar than any other Ralphs, and the sushi is made better and fresher, too. Other than that, it's the same as any other Ralphs. The lines get long, but there is self-checkout. Self-checkout is wonderful for those times when you look homeless, don't want to put on real clothes or brush your hair, but need things that you don't want people to see you buying or judge you for. Like if it's a Friday night and you only need cat food and ice cream, or Franzia and Us Weekly, or Popov and anything from the "family planning" aisle. God bless self-checkout. Parking is underground and validated. read more

I thought the past few months were horrible during the construction and remodeling but today's visit was pretty impressive. The shelves seem a little higher, the aisles a little longer. That could be my perception or I'll need to start using the vision plan at work. I do like the new deli lunch area with the new tiles and new food areas. The same for the meats and hot food area as before. The section where the Chinese food and sushi was going on is a new kind of island going on. The sandwich island moved to the other side to make room for the...wait for it...bar. Whaaaaaaaaaa............ Yes, there is now a bar type of setting. You can sit down for a glass of wine or a cold one of what they have on tap. Of course you cannot mistake an orange head on one of the handles but there's at least 5 different beers on tap. The only thing is alcohol cannot go beyond this point. So look at these signs before you start drinking. I know how your beer goggles work. The salad bar is still there re-arranged a little bit and a few more options. Planting a few more stations for easier check-out instead of waiting at one of the checkout counters or self-checkout. You can definitely be on the move in no time if you're short on time for lunch. I checked out the fridge section and drooled over the ready made sandwiches and wraps. What really caught my eye is the Shrimp & Crab Louie salad probably because it was raining outside today. Seemed like a seafood kind of day for me. Weird, I know. To each their own. Thirsty? Just check out the line up for the drinks in the long aisle perfectly stocked with the labels out. Now what is your excuse? Will this bring you in to shop around for a while? Do I have to say sometime like, I'll buy you a beer if we come here for lunch? You should be buying me a beer because it's 5 o'clock somewhere. Just be aware of metered parking. One side of the street ticket AND tow right at 3PM. Don't say I didn't warn you when you think someone jacked your ride. read more

This Ralph's is amazing! Fresh and affordable produce, bomb rib eyes, and a not too shabby asian aisle LOL Feeling like a beer ? They have a bar inside! -Store closes at 2am FREEE 90 minute validation so don't forget! read more

**Review #300**!!: I am 100% blown away by this location. Came here Sunday night during halftime to watch the 2nd half of the Warriors-Cavs game 2 finals game. I am a regular at the Ralph's UCLA location, which also boasts a great sports bar, fresh sushi, and more. While UCLA-Westwood Ralphs has them beat in terms of size and niceness/ambiance, this downtown location is up and coming, and is already a new favorite. Highlighted by top tier service, friendly atmosphere, and awesome deals, this is a must-try destination in DTLA. Upon arriving at the cork and tap bar, I was greeted by two extremely friendly, funny bartenders. Seeing as the UCLA location has set the bar high in terms of standards, I wasn't expecting this place to top it. Well let me tell you, they managed to! For only $4, you can essentially get 24 ounces of Lagunitas IPA! The prices here simply cannot be beat, and there is no wonder why they have so many regulars at this spot! While the Westwood location offers a larger selection of draft beers, this location still has 6, which is adequate enough, and they do have plans of expanding. The bartenders explained how they often switch out the taps once the kegs are emptied, and swap in new ones! Wow, an always-changing beer selection really switches it up and keeps your choices new and fresh. What's really great about this place is the ability to buy ANY food the grocery store has to offer, and enjoy it cheaply at a bar with fresh beer on tap! Everything is so reasonable here. Add in that the bartenders don't take tips, and it becomes even more mind-blowing. During our visit, we were even given FREE pizza slice samples, cheese samples, and more! A+ service!! Their sushi is quality and tastes delicious too! I seriously love it here. Gordon is one of the best bartenders I've ever had. This is without a doubt a new favorite bar of mine, and I'd highly recommend all to go check this place out. You will NOT be disappointed! I hope to return ASAP!! P.S. Please get more seating! It's tough to accommodate large groups here without tables and a limited number of barstools. Parking is in the basement under Ralphs. They do validate! read more

What a beautiful Ralphs! This is a list kinda review so here it goes: -Underground parking / street parking (get your card validated upon checking out) -4 Elevators that are big! -Lots of carts & baskets at your disposal -Across from FIDM (corner of Hope & 9th) -PRICIER than other Ralphs which pisses me off -Lines are always super busy & long (the bums/crazies tend to hold up the lines... you've been warned) -Self checkout area -Sushi/Sandwich/Hot & Cold food /Salad - stations -Pharmacy This is literally the only "grocery store" in Downtown unless you like shopping at litttttle bitty markets like Two Bits off of 5th street. Cashiers look miserable but I would be too with lines that never seem to end and bums that make a deal out of buying a piece of candy.... try and cheer them up, I always make an effort too. read more

I was just busy downtown LA and I happen to stop at Ralph's and I was looking for a horsey sauce and I couldn't find it, there was a gentleman named Jose, that works for DPR, he doesn't even work for Ralph and he stop and help me, and told me exact Lee where it was that, and he knew immediate Lee so knowledgeable of where everything was that it was tremendous amazing how he's service me and help me out thank you for this man could you please give him a raise let me know read more

Where I'm from we have Kroger, so it was a natural transition for me to start shopping at Ralph's. Plus, I live downtown and this is far and away the best grocery shopping choice in the area. The produce here is always top-notch and I'm always super impressed with just how many fruits and veggies they have in season. For those who shop organic, there's also a huge organic produce section. As far as the rest of the store, they have literally everything else and every brand you could want, so I don't know what people could possibly complain about selection-wise. My favorite thing about this Ralph's is the staff - they are SO nice and every time I shop here at least 5 employees say hello or ask me how I'm doing. The couple of times that I've been unable to find something they were really attentive and walked me over to where the item is located - that's customer service! My only real complaint about this place is the prices (my groceries are suuuuper expensive here), but I think that's more a function of it being a franchise in DTLA than anything else. Finally, gotta give a shout out to the bar here - I've never been to a bar in a grocery store before, but now I'm a convert. Beer flights and wine are really cheap but good quality, and they give you free cheese with your wine - winning! read more

Ralphs - Hawaiian roll - Grocery Near Me - Los Angeles, California

Mixed nuts on this place, variance of 2-3.5 stars. 3 seems fair. Lethargic counter service at the hot food areas. But the fresh meal offerings are quite decent. Better than corporate cafeterias! The lunch crowd tends to overwhelm the staff though. So be prepared to wait! The parking ramps on Flower and Hope are dangerous areas as downtown denizens come and go inside their yuppie sedans seeking out this palace of gluttony. You will need the 90 minutes of free parking (with validation) - it took me 4 journeys around the inside before reuniting with my shopping companion! Make sure you have a Ralphs Reward Card. They always have a bunch of deals. If not, start punching in your exes phone numbers. Just think what kind of shopper profile the corporation will develop about them from your bad shopping habits for junk food and alcohol! read more

Bad enough that security stood in the doorway six months ago and watched without saying a word while three young men cut the lock off my bicycle and begin stripping the bike in the 20 seconds that I was inside the store. Bad enough that the security guard was likely in on it. Bad enough that the store manager said it isn't their responsibility to ensure customers have a safe experiencing shopping in their store. Bad enough that corporate did not care either. But, then, during this zombie apocalypse pandemic... they started harassing people for receipts in order to get out of the parking lot. In the six years that we have shopped at this store (for convenience only), we have been disappointed by the especially sloppy management during Covid-19, employees gathering in the exit path of the self-checkout lane, employees not properly wearing masks, and now... with arms full of groceries and a ridiculous parking lot attendant watching us step out of the Ralph's elevator requiring us to spend unnecessary time in close proximity while fishing out a receipt. Beyond idiotic. Tried to call the manager to discuss the matter. No answer for 45 minutes. On hold for 20 minutes and then they hung up. Really, quite terrible service. Smart & Final is about as depressing a dive as K-Mart used to be, but it is never crowded and the staff is pleasant. We are shopping there more often now since Ralph's just doesn't care about its customer experience, health, or safety. read more

Free parking Boar's Head Sandwich. Get the Pastrami double meat. WOW the meat melted. read more

Ralphs - Double meat pastrami - Grocery Near Me - Los Angeles, California

Talk about fancy! This Ralph's is nothing compared to your regular neighborHOOD one. Wine and fine cheese and salami/ cold cuts. Fresh fruit and fresh salads. Great service and customer friendliness. read more

Disclaimer: I walk to this grocery store 3 times a week so please OPEN MORE SELF CHECK OUT LANES!! There are 10 check out stations and only 5 are being used! I have a great idea! Put up plexiglass dividers and you can utilize all stations! Also the regular check out lanes are usually 6-10 people deep extended down the aisles so how are you supposed to social distance let alone shop? You should be limiting occupancy like Whole Foods down the street! read more

Never enough cashiers. Have to wait in line for over 30 mins sometimes. Which means instacart isn't worth it here at peak hours.

I love that Ralph's is so close to my workplace. It is soooo clean and organized. I don't go here for grocery shopping, but rather to pick up food for lunch. There are several lunch options: - sushi: it's freshly packed, but the quality is mediocre, but that is due to the fact the fish is refrigerated/cold. Cold fish is a no-no because you cannot savour the fish under cool temperatures. $10 for a set of 8 nigiri, I believe. Chopsticks and soy sauce are available at the utensil and condiment area. I usually do self-checkout for this. - fried chicken and other stuff: the fried chicken here is surprisingly delicious!! You can get a combo for $6.99 (includes 2 chicken pieces of your choice, 2 sides, and a fountain drink or water). I was really impressed with the fried chicken because it was not as greasy and fatty as the KFC chicken I usually eat (KFC is good though! Can't beat those secret herbs and spices! Potato wedges are yummy, and corn is sweet. Service here is pretty fast and very friendly. Lines for the chicken can get long during lunch hours on weekdays, but it is worth going to. The renovation project made ordering difficult, but now that it's over, it's great again! Plus, there's pizza now! There is also dry-cleaning here, which I found to be very random. If you ever win prizes from the California Lottery, you can redeem your prize at the dry cleaner (found out from a store clerk). read more

DON'T GO TO THIS RALPHS AFTRR 11;00 PM IT IS A COMPLETE NIGHTMARE!!!! They only have 1 checker and a line that goes all the way to the back of the store. I like to shop late and this Ralphs is only a block from My house but I'd rather drive ti the Ralphs on Vermont and 3rd then go back to this nightmare of a store!!!! read more

I can't believe I'm reviewing a grocery store. Not that reviewing grocery stores is bad or anything. It's just very atypical of me since I only really Yelp about restaurants. This Ralph's location, however, is far more than a grocery store to me. It's more like a plethora of good eats. That's right, I go here to eat! While it's probably the most overpriced market I've ever been too, the entire right side of this particular Ralph's location is completely and utterly awesome. I'm talking specifically about the multiple salad bars, the international food section, the soup station, the Boar's Head sandwich station, the rotisserie chicken section, the bakery, the deli and the Coffee Bean. I mean, wow! I couldn't believe the endless choices when I first came here. While I wouldn't trust their Chinese food, everything else looks delicious! Go check it out if you live or work in the area. I'm sure there's something for everyone. read more

I loved coming to this store until today. I've been here numerous times. This review is in regard to the "Sales Manager APRIL". First of all as the gentleman in front of me was paying she yelled override to get keys from the person behind, the gentleman paying told her how when back at NY when he was a cashier override meant needing the manager to take the cash from the drawer, what did it mean here? She completely ignored him rolled her eyes and ask the young lady in front of her to go on break, then she yelled "turn off your light if not people are never going to leave you alone and you need to go on break at 7:30pm and I have to cover because there's no one here" and then again rolled her eyes. Once it was my turn to pay she just looked so frustrated mad and rolled her eyes when she asked for my ID to purchase medicine, of course she rolled her eyes when I told I won't be purchasing it since I forgot my ID in the car. How is she even a sales manager with such a bad attitude towards her employees. Where's her costumer service? Who ever hired her needs to be fire too! I have been visiting this Ralph's for so long and everyone here is nice kind and helpful but I will not stand for anyone rolling theirs eyes at me or at their on employees. read more

Ralphs - Grocery Near Me - Los Angeles, California

My boyfriend and I were in the neighborhood and we stopped in for groceries. It's a clean store. They had plenty of grapefruit LaCroix, which is always out of stock at our local Ralphs. They had a nice cheese selection. The best part was the security guard at the front. We parked in front of the store and the cart's anti-lock mechanism wouldn't allow us to take it to the car. The security guard went and got the unlocking device, then helped me load cat litter into my car. Then he CARRIED the cart back up the steps and wished me a nice day. I hope that man gets a promotion -- he was kind, helpful and made my day. read more

the deli workers are rude, and the managers are stupid. i stood at the deli for 10+ mins waiting for an employee and the manger come behind the counter to get a piece of chicken to eat! while talking to the workers in the back. the manager knew i was standing their for a long time and said nothing and a worker come out and proceeds to help people who just walked up. don't shop and this rude and disgusting grocery store read more

This Ralph's used to be amazing pre Rona. Staff was extremely friendly and the bar was amazing. Used to spend a ton of money there at least once if not twice a week. Haven't been here since April. Now the bar, the best bar in LA actually is closed and was gutted to expand the expensive cheese section, noticed none of the old cool employees, two of the elevators are broken and the store just feels worse. Loved coming here, used to spend probably $150-200+ a week between shopping and drinking at the bar. No reason to now as it is just another store in Downtown LA with filthy bathrooms and a major homeless problem. read more

I saw a homeless person eating the prepared food item straight from the spoons provided for people to serve themselves. He just went from item to item until he was full and moved on down the Isles stuffing things into his back pack and know body even acknowledged or said a word to him. I will never purchase prepared food from there again. read more

This Ralphs is awesome because of their wide variety of produce!!! I FINALLY FOUND STARFRUIT & A HORNED MELON HERE!!! (I've been looking all over California for a Starfruit!) There's also a nice section of ORGANIC produce!! Yes it's high, deal with it. But anything organic is expensive, nothing new here. Also love how they carry AIR CHILLED chicken! I've only seen one other store carry it & it was at a health food store. Score! The store is a bit small - I feel it's always kinda busy whenever I go - but I guess that's what you have to deal with, since it's the only grocery store in downtown. What else I love? It closes at 2 AM!! read more

I've been shopping here for a few years now and for the most part it's good with a couple of exceptions and one of those exceptions they made right. It does seem like a lot of the items I like to purchase keep getting pulled from their shelves. Recently I bought the 90% beef which is a household staple. However they all looked very much like the color of the 85% beef meaning it had way more than 10% fat. I asked the butcher that happened to be stocking at the time and while he agreed that they looked "almost identical", he still claimed that they were of the 90% variety. When I suggested that if it looks identical to the 85% beef then it's probably the 85% he simply said "no". Not... "let me double check", not "let me look into it", just "no", you're wrong. I took two packs, one 90% and one 85% to the checkout and covered the fat tag and asked which was one different and the cashier said they were the same. I then exposed the tags and said "this is the 2nd time now that I'm getting 85% beef and getting charged for 90% beef". After cooking it to confirm, I did get twice the amount of burn off fat that I usually get. She didn't care and when I brought this up for the 2nd time I got the same blank look that I did the first time, not even an acknowledgement of my complaint. My overall experience is 4 stars, but this issue lowers it to 3. Making a mistake I can understand, ignoring that mistake when I bring it up... I do not understand. read more