Can't say enough good things about this location, especially the manager, Raul! Thank you for the awesome customer service!!

I do not know what some folks are getting on about coming on here talking about you can't find parking because uber and lyft drivers. Hello. These people are working a j.o.b. You can not pretend to me like every single person working that job right there- and where are you in the mix? 'Oh that's right' That is right! You know there are enough spaces for you to go around, and, you know that, you just want to complain. There are always your parking spaces in the back row and on the sides. Nobody wants to sit in the back row or on the sides cause you can't see the screen, but if you are getting your shortbread at 5pm then yes hunnybooboo you are. You know, that is the only thing wrong with this Ralph's right here; they have to many complainers. Do something about that. read more

One of the best locations. Just too damn cold on this visit. Need to turn up the heat or turn down the air conditioning. You'll find everything you need and the store is very clean. The hot & cold deli was very nicely stocked and organized well. No wait, just headed to the counter and got the service we wanted. Food was hot & fresh too. read more

Been to this Ralph's a few times and it's not one of my favorites. It's quite small, much more crowded, and not the cleanest or nicely presented as others. read more

This ralphs just might be the second worse behind the laurel canyon location. Completely out on the most popular items and all the employees seem like theyd just rather not come in contact with people. Manager are extremely rude especially the young persian/armenian girls who's always standing in the front. Something need to change. Especially in their produce department read more

I love this Ralph's! Best customer service, beautiful organic fruit/veg and always available parking under the gorgeous trees.

This is where all the celebs go buy food...met so many famois peoplehere its funny. Anyways always clean and fresh food..alittle pricy tho but worth it for the quality service and Cleanliness!! read more

[In Raspy Jewish Little Old Lady Voice] Gather round, Kindelach! Bubbe is going to tell you a story... On the Jewish holiday of Passover, we ask the question "Why is this night different than every other night?". But tonight, I pose you this question: "Why is this Ralphs different than every other Ralphs?" One reason. Bulk candy bins. L'Chaim! read more

Don't fall for the elaborate shell game of Ralph's pricing! Case in point: I went in to the Studio City Ralph's this evening and bought a bottle of red wine along with my other groceries. It was a Dellatorri Chianti Riserva, and the price tag under it said the regular price was $17.99, that the sales price with Ralph's card was $8.99, and the 6-or-more price was $6.29. A lot of numbers to remember. So when I got to the check out with my handful of purchases, I noticed the final grocery tab seemed a bit high at $51.57. I looked over the receipt while I was there and noticed that I had been charged $17.13 for the wine, even though I'd used my Ralph's card. "Wait a second," I told the cashier ("Mike"). "This was supposed to be on sale at $8.99." "You were looking at the 6-or-more price," he countered. I couldn't remember what the 6 or more price had been off the top of my head, but I told him that in any case, I didn't want to spend 17 bucks on a bottle of wine and that I would need to exchange it. So when I went back to the spot where the wine had been, I confirmed that the price for 1 with a Ralph's card was $8.99. I returned to the cashier and told him the $8.99 price was just for one bottle and it was $6.29 each for 6. He then pointed to some bold print beneath the $17.13 listed on the receipt that said, "Ralph's saved you $11.86. "See?" he said. "You weren't charged $17.13, because it took $11.86 off afterwards." I took him at his word and once I got home, I added up the receipt but saw that I had indeed been charged $17.13 for the wine. I did some googling and found out that the prices in normal print on the receipt aren't the shelf prices before the savings as he'd alleged, they're the final price AFTER the savings. I went back and spoke with a manager, Steve Jones. I told him I needed to talk with him about the receipt and that I'd been overcharged for a bottle of wine. He cut me off and said that I'd been looking at the 6-or-more price, and started to walk away. I told him that wasn't the case and waited for him to finish what he was doing so he could give me his full attention. "I'm listening," he said, while punching some numbers into a nearby machine. But as I resumed explaining what happened, he then started talking to another customer. I stopped talking again so he could finish. "I'm still listening," he said. I told him I would just wait until I could have his full attention. He walked back while I continued to explain what happened. While I was still talking, he grabbed an employee and told him to walk back there with me so I could show him and for the employee to tell him what the result of it was. When we got to the shelf in question, we discovered that there were two Dellatorri Chianti brands stocked side by side. One was the Riserva (reserve) and one was regular. Both were on sale: the regular at $8.99, and the Riserva at $17.33. I had paid the Riserva sales price of $17.33, which was almost the same as the regular Chianti's normal price of $17.99. Someone had apparently placed a Riserva bottle over the regular bottle price, which caused the confusion, compounded by the fact that the abbreviated description on the product shelf labels is very fine and difficult to read. But why would the cashier think that the price on the receipt was the amount BEFORE the card discount? Don't they know how to read their own receipts? Fortunately, Steve the manager didn't want to have to deal with this any longer when we got back, and refunded me the $8.14 difference. So not only are the descriptions in the shelf labels abbreviated and difficult to read, and products frequently mis-stocked, the perpetual "sales" prices on nearly every item make the receipts very difficult for the average customer to figure out. In fact, this whole pricing system is either so confusing that even the employees themselves can't figure out the receipts, or else it's purposely misleading. Seeing as how the chain was found guilty of 62 counts of overcharging customers with misleading pricing in 2011, it could very well be the latter. This location, I later discovered, was one of the offenders. In either event, it pays to look over your receipt very carefully. Of course, you could avoid this elaborate shell game all together and just go to Trader Joe's, where there is only one low every day price all the time... read more

The people who work there are very nice and apologetic about the store going downhill since this manager took over. When I spoke to the manager, I understand what the poor employees are up against. He informed me that the Sherman Oaks/ Studio City area where the store is located has gone rapidly down hill and nothing like it use to be when he worked in this store previously. I am proud of our Sherman Oaks and don't appreciate him knocking the area or the people who live there. If Ralph's feels this way about their customers they should close the store and we can spend our money with stores who like Sherman Oaks and the people who are fortunate to call the place home. The store is nothing like it once was and now we all know why. My sympathies to the employees who spoke to me about the conditions. Hopefully they can transfer. Good employees, bad management skills. read more

So what's with the single entry doorways? BUGs! Everytime I go here there is a line clamoring to get in or out. Super Market CONGESTION before I even get through the doors. What happened to double door grocery stores? One goes in and other goes out. I have to wait for either Kate plus 8 or an Anna Nicole Smith look alike with her 90yr old boyfriend to exit. I usually have patience but not for bad design. Well, when you get in its actually really nice. Excuse my Dr.Jekyll & Mr. Hyde review... The inside is large, Super Clean, and the most organized store I have ever seen. Every yellow label sale looks meticously placed and monitored by a shelf NAZI. You will not miss a beat on a sale here! Unless you can't read... There is always someone in produce to ask a question if ur a new-b like me. I like the way the produce sec is set up, the salad bar looks apetizing, and love the natural food sec. Everytime I have been here the checkers are always friendly and nice. This grocery store is more spendy than I am use to, but I will pay for the convenience since its so close. And the parking is a LITTLE bit bigger than Trader Joe's.That's if I can ever GET OUT... read more

Slowly... gets up off of couch. Walks to kitchen. Opens fridge. Looks on counter. Opens cabinets. Thinking outloud. "Oh wow. I am out of wine and people are coming over tonight. What shall I do?" "I know... go to Ralphs." Driving. Driving more. Still driving (it's L.A. afterall). Park. Walks into store. Finds wine aisle. Talks out loud. "Oh here's the wine. Oh damn that's alot for a bottle of wine." Puts wine back on shelf. Walks out of store. Walks out to car. Gets in car. Leaves parking lot. Drives to Trader Joes in Studio City. Parks car. Gets out of car. Goes into store. Finds wine aisle. "Wow that's a great price. 2 buck Chuck. Perfect." Buys wine, food, and other items at Trader Joes because it has everything and costs less... Bee-aaaa-tttcccheessss. I give this store 2 stars not because I hate it; but, because it is overpriced alot of the time on things I usually need. I will still go here sometimes because I did see John Taylor from Duran Duran shopping one day... true story. read more

I'm reviewing the lovely people at Ralph's. I'm not referring to the annoying customers who take their 35 items into the express lane with 50% of those being produce!! I'm not referring to the incompetent people who are too lazy to walk their carts back to the cart home!! I'm referring to the lovely employees who put up with these jerks. I love the help and conversations they give me. I love the banter we exchange. As for the grocery store...the pharmacy never has my husband's Zyrtec D and I think they've pegged him as a Meth dealer. I don't need judgmental pharmacy stares and a husband who can only breath out of one nostril.. They have everything I need in a grocery store and they are close to home AND they are better than stinky ol' Vons! Who are these people shopping at Vons? read more

One usually goes to a grocery store for milk, eggs, butter, toilet paper, etc. Not me - I go for things like instant oatmeal packets, Soy Silk, a 2005 Cabernet, and the Eye Candy. I don't know what it is with this specific location, but they attract a very good looking crowd. Is it wrong to stare? Not if you're discreet. I came for the above mentioned items (I only had 20 bottles of wine at home and needed more) . They have a great deli section and floral department. There are a few drawbacks, though, like the width of the aisles. Compared to other Ralphs locations, they're very narrow. This resulted in either annoying or hilarious bouts of people almost running into each other, both within the store and at the entrances/exits. I was not impressed with the service, either. The cashier, a portly gentleman, was on the phone the whole time he was ringing me through. I think his conversation went something like this "Yeah, I just feel bad that I didn't wish you a happy birthday earlier," etc... The young girl who expertly packed my bags, however, was really friendly and smiled. This is not my regular Ralphs location (there's two others closer to my home), but I will be back here from time to time...for the clientele. read more

I do not typically review chain stores or restaurants. However walking into the Ralphs at the corner of Vineland and Ventura I was compelled to remark on my appreciation of the aesthetics and product selection of this store. The format is similar to one of the better Pavillions. This Ralphs is comparable but not quite ad good as the Newport Coast Pavillions. For a shocking contrast first go to the Ralphs at Vineland and Magnolia and then go south a bit to the Ventura Ralphs. Totally different experiences. Although the Gelsons at Riverside and Laurel Canyon is closer I'm considering replacing it with this Ralphs. The environment in the liquor, wine, and beer section was pleasing on the surface but the beer selection is not all that and a quart of butterfat. I'll continue to go to Vendone Liquors to get my drink on. The one surprise in the aisle was Firestone Velvet Merlin oatmeal stout. read more

They just changed everything in the store. Now the chips are where the liquor used to be and the liquor is where the pasta used to be; who knows where the fuck the pasta is now. I used to have a route. Aisle 6, 8, 9, 12, done. Now I just stand there like a child who lost their parent looking around with dumb look on my face. I know why they did it. Not to be more efficient or even to be more strategic in how they organize products; they did it to fuck with us. Honestly, I don't blame them. I'd do the same thing. And then just sit back, watch and get a good chuckle. Enjoy, Ralphs. An asshole after my own heart. read more

Their paper bags don't have handles and ladies at deli would rather get themselves more coffee than help people during the lunch rush. The self checkout process is clunky and non-intuitive. I usually have better things to do than rip on a grocer on Yelp but it took me 15 minutes to buy a pre-made piece of chicken from the counter and that's ridiculous. I could have had a real lunch instead. read more

The location is very convenient, near Vineland/Ventura intersection and the parking lot is huge b/c it's in a shopping center. The walk between my car and Ralphs is never that long, so lugging heavy groceries doesn't really become much of an issue. I find that the Trader Joe's a mile down the road has much more competitive prices on certain produce, like avocado (I bought a couple $1.69 avocados at Ralphs and they were ROTTEN. I'm pretty sure most of the batch in the section was...they were all the same color and very very soft). In comparison, I like the 4 avocado package at Trader Joe's for $2.99 and they are MUCH fresher. The store does have a few specialty items. I like how Ralphs carries (usually) Traditional Medicines teas such as THROAT COAT TEA, which isn't available in most major grocery stories. read more

I had been going here for past 8 yrs ... these past few months most of their employee's rude esp . Most time ...

Despite the Fresh Fare sign on the outside of the building, this is not a real Ralph's Fresh Fare. The store is old, dirty, badly lighted and cramp. It is relatively small and does not carry the full range of fresh fare products. The aisles are really narrow and it is frustrating trying to weave your way down the aisles with your cart. I don't know why I ever go here to be honest - there is a much nicer Ralph's 2 miles east on Ventura/ Vineland. read more

5 stars for tripping me out. Last week I had to pick up some groceries for a board meeting the next morning (nutritionist). So K and I, after a Lakers' game cruised in about 10:30 pm or so on a Tuesday. The place was packed with so many different characters. It was like an Urban Adult Fairy Tale with the prostitute, the gangster, the aspiring celebrities, the emo...etc. Seriously, I hate labeling people...but everyone was dressed to fit some sort of "role". K and I were tripping out. I turned him and asked, "It is a Tuesday and it is 10:30 at night...right?" Got out there with what I needed and a mini-acid trip. read more

SNOB central that is all I can say. I have NEVER in my life had so many people cut me off, or literally walk in front of me and stop to look at the exact same thing I was looking at. The parking is a mess and the people working there are not so friendly. Anyway I won't be back. If I want to see rude women I'll go to the Hollywood clubs. read more

Make sure you have cash! The one day I don't, their system was being weird and not processing cards. You have to try at least eight times and if it still doesn't process, forget about your groceries. And they don't have an ATM. Also don't stand around too long reading labels or deciding what to buy. They'll send someone sweeping down the aisle to keep an eye on you. Oh and tell your workers to stop staring at my ass. It's my wallet and phone in my pockets. Do you think I shoved a jar of pickles in my jeans? Way to go Ralphs!! read more

So convenient for me as it's just around the corner from where I live. I'm always hanging out by the deli counter, I love the sushi here, and the fried chicken isn't bad either - so for anyonen out there thinking that's a strange combination, I don't have them at the same meal sitting, lol! Parking is great, and if you need a cafeinne fix, startbucks is just across the road. read more

Though it is a tad farther from where I live but its worth the drive for this Ralph's. I am a big fan of specials, I look at the weekly ads via the Internet to save the most money possible while packing my fridge. The reason I make the drive is due to this location being a lot cleaner and I must admit it doesn't help that pretty ladies shop here. Call it a bit more preppy but not a bad quality to have in a grocery store. read more

...not sure why anyone would read a review of a grocery store before shopping there, but here goes... ...hot chicks shop here after 12pm. This is a fact. Unfortunately I come here before 6AM to get my requisite pre-slice watermelon and Marie Callendar's frozen dinners. Parking is ample then. INTOLERABLE after 12pm. Fill in your own conspiracies. If I get there around 9am, the deli section area will have fresh breakfast burritos. Thank god I'm gone by then, because I'd buy out their burrito section and stuff my already fat face. They have an intense cheese section now. I shop thru the odds and ends basket of this area. Get some really good deals. Also, every once in a while (and you have to be quick) they will mark down salads and their gourmet pre-made meals. These discount days make me very happy (and subsequently, re-evaluate my life about what happiness really is). read more

What else can you say about Ralph's? Well, this location is in a great location! Plus, underground parking which shields you from the sun and craziness upstairs with all other traffic, is such a PLUS! This Ralph's is one of the larger stores in the entire area and is always nice to grocery shop/walk around. I appreciate the pure location and cleaniliness of the store..., I do take the extra minute to drive a bit farther to this location as its always comforting to shop here! Check it out! read more

Ralphs - Post Workout Nourishment - Grocery Near Me - Studio City, California

Big and clean Ralph's.. Found everything I needed just it seems that each Ralph's I go to that the layout are exactly opposite.. one time the veggies are on the left.. next one I go to they are on the right.. next one on the left.. yea i know nitpicking but I confuse easily hehe read more

My favorite Ralphs in the area!! I almost have to dress up to go here, but they have everything and it is always clean! They have a deli section, bakery, and lots of fresh foods in their salad bar. Never have any trouble finding anything! I'll be back Ralphy. read more

absolutely incompetent staff all around. was here 12/10 around 9 am. everyone was running around like chickens with their heads cut off. they need more training, especially the cashiers. read more

Inconvenience Store. Ralph's 2nd story grocery shopping design is awful. The elevator access is like a funnel from hell. To top it off the store is the size of a football field. Why? Did a million people move into the area? Furthermore - it's designed like a casino - can't find the exit! You say that I should be grateful that I have access to food and whatnot - cumbaya right? - but I'll be grateful at Trader Joe's and Gelson's. read more

The staff at this store deserve recognition for their exceptional service. This is my local store and over the last eighteen months I have popped in to grab items around 3 times per week. Without exception, I get a greeting from nearly every staff member I walk past on the grocery floor. If ever I can't find an item and ask for assistance, the employees always walk me right to the aisle and point out the item. About twelve months ago I broke my elbow and every time I shopped the checkout staff offered to walk the groceries to my car and pack them in the trunk for me. The checkout staff are always chatty and on several occasions we have shared a few laughs over something that has happened throughout the course of one of our days. Even though the store itself is probably due for a makeover, it's always very neat and tidy and the shelves are usually well stocked. A little hint for visitors to this store is to bring a light sweater as this store seems to be colder than the other Ralphs I have visited. A quick mention to the team member Dorian H. He is exceptionally helpful and actually goes out of his way to say hello to my Husband and I. I have seen him with other customers and I can see that he has the same friendly rapport with them. It's this kind of friendly service that sets this store above the rest. read more

I usually go to Ralphs for almost everything that i need just because its the most convenient place to go to for my groceries. I've been doing it for years, but today was different. It was the first time that I've experience real customer service at its best .... from a guy named Dave who works at the Deli Dept at your Ventura Blvd Store in Studio City. He really went out of his way to please a customer plus his service came with a smile. read more

Always a pleasure to shop here. But some items are overpriced I think. but anyway I can always find what I coming for.

On my last couple of visits the staff have been exceptionally wonderful. From the person who greeted me at the front door, employees stocking shelves, and (Im terrible with names but I think it was Jackie who checked me out), everyone offered great service. The store is not on my typical shopping route but I'm happy to go a little out of my way for that. Great job Ralph's team! read more

In terms of a grocery story for supply and stock, it is a larger Ralphs and slightly better equipped with food and whatever else you may need. It's also somewhat of a "celebrity" Ralphs, due to its location, which also means a slightly upped price point. HOWEVER, what brings me here is the attitude of the cashiers. Based on them alone, I would avoid this location. They have always been a little short, but let me share the experience that solidified it for me... I came in to make a return, but did not have the receipt. I checked online and was told this was no problem, but when I arrived the cashier first wanted to do nothing, and then said he could only do a gift card. I pushed back a little, but it was clear he was unwilling to do anything else. I asked for a receipt for the transaction, and he straight-up told me no. Of course, I come home to check the balance on the card to make sure it is all set to use...and he did not put anything on the card. I called the manager to explain the situation and now there's nothing that can be done without coming to the store and pleading my case. This is extremely frustrating from a customer standpoint. I was planning on not returning to this Ralphs once I had gotten my gift card...so on top of everything else, I am not excited to return. read more

I found the following employees: (Super Somia.L-Check out Dept) (Mighty Marilyn-Service Deli Dept) to have excellent customer service equal to that of: 1)Bauer Il Palazzo Hotel | Venice, Italy 2)Four Seasons Hotel George V Paris Hotel | Paris, France 3)Hotel President Wilson Hotel | Geneva, Switzerland They welcomed me with warm and friendly smiles upbeat personality,never made me feel rushed and truly showed that they cared about my shopping experience. These are rare treats and want it to be noted in their permanent records what a great job they did with me. Signed:Freddy S read more

My friend and I had an amazing experience at this Ralph's with the Floral department. After going to three Ralph's for the perfect flower this was the best one. Flor, the lady in the department helped us with picking the perfect flowers and giving us exceptional customer service. I highly recommend this Ralph's. read more

This Ralph's has its good qualities as well as its bad. I usually do my grocery shopping early in the morning to avoid the crowds, and the employees are friendly and say "Hi". The prices are bit high on certain items, but they do offer a good variety to choose from. I like that they tend to carry Gluten Free products and mark the shelves which makes it easier for me to find. Sometimes their produce can be a bit drab, an expensive. I've been going to this location for over a year and its convenient for some of my shopping needs. I do find it helpful to keep an eye on the baggers as they tend to bag certain items together that shouldn't be in the same bag. I had to tell them to put the bread on top or not throw my yogurts all in the bottom because heavier stuff will crush them and by the time I get home they will be busted, which is a lesson I had to learn ( and no I didn't go into all that detail with them lol). And there have been a couple of times when the cashier and bagger engaged in conversation with each other without acknowledging the customers, which is why I had to deduct a star. read more

This Ralph's used to be good. It is not anymore. For the last nine months I can only get only some of what I need. They took out the DVD rental which was a major inconvenience. Today they didn't even have quarters. It seems that there is very bad management at this store. I will not be coming back. I will take my 4 to 5 weekly grocery trips to another market so I can get what I need and not be frustrated all the time. read more