I am OVER THE MOON about the customer service, quality of work AND pricing with this amazing…read morejeweler. All I wanted for Christmas was for my platinum diamond band to be resized and 14kt gold three stone diamond ring to be repaired so I could wear them again. My husband can't remember the wonderful lady's name who helped him, but she was SUPER helpful and nice. The rings came out BEAUTIFULLY and I'm so happy to be able to wear them again! I'll be back for more repairs. THANK YOU SO MUCH!! -Barb Mallon

I absolutely love this place. While Sean and Vattei are easy to love and make me want to pull up a…read morechair to chat for hours, I also love the range of jewelry options they carry. They have made custom gold jewelry and diamond rings for me, and I bought a few uniquely pieces that won't be found anywhere else. Sean has been making jewelry since he was 10 years old! Don't think twice about visiting this rare gem in Clifton!

Beware of Aspen Jewelry if on Facebook. It's a scam. You order 1 item under $15 due to…read moreclearance...and they bill your credit card monthly $22.50!!! Citicard now well aware of their SCAM! I'd give them 0 stars!!!

Great experience this week at Aspen Jewelry! This was my second time using them and I will always…read morego back. I went in with my wedding and engagement ring. I needed both widened a bit. Gretchen was so helpful in finding the perfect size. She explained everything to me (my band has claddagh symbol all the way around) and how there maybe a space where the claddagh is smoothed out to stretch it. I was quoted a price and told it would be about two weeks. Was pleased when the rings were ready for pick up a week early. Rings fit perfect and both rings were cleaned and sparking! Aspen has a real mom and pop feel. All that work there are personable and helpful. Thanks again to Gretchen for all her help!

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

I trusted Stephanie with resizing several sentimental pieces of jewelry--three rings and a…read morebracelet, including a family heirloom that belonged to my great-grandfather. When I first met with her, I asked if it was even possible to make my great-grandfather's ring a few sizes smaller. I specifically asked whether resizing it would affect the stone or the integrity of the ring because it was an antique that had been in my family for years. I explained that I had waited a long time to have it resized because I wanted to make sure it was done correctly. Stephanie assured me it would be "not a problem." She told me to trust her and to read all of her good reviews. I told her that her reviews were the reason I chose her business. I also explained that I had never had jewelry resized before and asked several questions about the process. She told me that she needed to cut out the extra silver from the band in order to bend and make the rings smaller, then soldering them to melt the metal back together. I was excited to finally be able to wear these pieces, and she made me feel confident that they were in good hands. After examining everything I brought in, she told me the work would take about a week. I told her there was absolutely no rush because I wanted to make sure she had plenty of time to do the work carefully, so I actually left my jewelry with her for an additional week. She was pleasant at the beginning of our meeting but then became noticeably snappy, repeatedly reminding me that I would need to bring the yellow receipt to pick up my jewelry. That was understandable. When pickup day arrived, I called a few times. During my first call, she sounded busy and told me she wasn't finished working on my rings but that they would be done by closing time. She said she would call when everything was ready, and once again reminded me--rather abruptly--that I needed to bring the yellow receipt. As closing time got closer and I still hadn't heard from her, she finally called to say my order was ready for pickup and again reminded me to bring the yellow receipt. I assured her I hadn't forgotten. When I arrived, she informed me that one of my rings had not been resized to the size I requested because she "didn't have enough time." This was confusing since I had already given her an extra week beyond her original estimate. It made me wonder whether my order had simply been forgotten. She told me she had just finished working on it. I asked why she hadn't mentioned over the phone that one ring still needed more time. She admitted she should have told me and said she would take care of it. Unfortunately, the ring she needed to resize again was the one that had belonged to my great-grandfather--the same ring I had explained meant so much to me. Having to resize it a second time was very concerning because repeated heating and soldering can increase the risk to the stone and gradually thin the silver. I left the ring with her for additional MONTH. When I got it back, it was still too big, and the silver had been soldered and buffed so thin that I'm honestly afraid to wear it. If Stephanie wasn't confident that she could resize these pieces properly--especially a sentimental family heirloom--she should have been honest with me from the beginning. I would have appreciated her telling me the job was beyond her comfort level or expertise so I could have taken my jewelry to someone else. Or chosen not to have it done at all. Instead, she accepted the work, assured me there would be "no problem". Overall, I am not happy with any of the resizing work. The seams on the resized bands are not smooth or seamless, and the workmanship looks rushed rather than carefully finished. Stephanie asked whether I was happy with my rings, and I honestly told her I wasn't. She tried polishing them to make them look better, but they were still uneven and bumpy. Another issue that disappointed me was that I was never given the silver that had been cut from my rings during the resizing process. Since this was my first time ever having jewelry resized, I didn't know I should ask for those pieces, and they were never offered or returned to me. I later learned that many jewelers return the precious metal that is removed, so I was surprised to find out mine had been kept without any discussion. My great-grandfather's ring is now essentially unwearable for me, and I never received the silver that was removed from my rings. I trusted Stephanie with sentimental family heirlooms based on her reputation and reviews, and unfortunately, my experience was extremely disappointing. Her rates were extremely overpriced and were almost triple the amount other jewelers quoted but was willing to pay thinking the results would be exceptional base on the reviews.

These guys are the best. I've had a few watches at the shop and they're always great. Visit them…read moreand you'll feel the same!

My wife had a vintage silver bracelet repaired (safety chain had been missing for years) Polished…read moreto perfection. We also had a Tiffany's bracelet clasp and new charm installed. Flawless and looks like when it was purchased from Tiffany's yesterday (over 20 years old). Again flawless.m loop Troy Kim and his parents have been restoring our possessions for decades! Love them!!!!

I highly recommend Ardavan as your go-to if you have an engagement ring/diamond to sell or buy! I…read morewas skeptical about selling my diamond for three years, but out of ALL of the places in the Northern VA area...and I went to at least five, Fairfax Diamond Buyer is by far the best! Ardavan, the owner, was always patient with me! He's very educated in buying and selling diamonds and well connected to the community! I had some pretty bad experiences with other jewelers. I only speak positive praises of Fairfax Diamond Buyer. Save yourself time and go straight to him. You won't regret it!

Came here to sell a diamond ring I've had for a while. Great service hear price I was very happy.read more

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

had a battery replaced in my watch. excellent quick service. very nice people. would highly…read morerecommend this store for all and any jewelry repair and buying their excellent showcase jewelery

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Friendly and helpful service ! Great place to trade in some jewelry for new pieces ! They have been…read morein business for decades and I see why! Will keep returning for sure!