The Body Shop did an amazing job on my car and their service is beyond excellent. Everyone is super…read morefriendly, courteous and kind. Dino and Rick went above and beyond to assist me. Thanks for a great job!

I'm very disappointed with my experience at this body shop in Simi Valley…read more My car was there for about a month for repairs. The actual repair work came out okay, but when I got my car back, the rubber molding around my sunroof was damaged and hanging down. I rarely, if ever, use my sunroof, and this was not an issue before I brought the car in. When I brought it to their attention, they denied causing the damage but offered to order the replacement molding for me. I agreed and paid for the part. When the part came in, I discovered it was the wrong color -- gray/white instead of black, which is what my car has. I returned the incorrect part and was told they would see if it could be returned and that I could get my money back. Now they are telling me they will not refund me and that I'm stuck with the wrong part and need to come pick it up. This entire situation has been incredibly frustrating. Every time I went in, I dealt with Rick, and I constantly felt like I was bothering him or wasting his time just by asking reasonable questions about my own vehicle and the issues I was having. Customers should not be made to feel that way, especially after leaving their car with a business for a month and spending money on repairs. At this point, I'm less upset about the part itself than I am about how poorly this situation has been handled. Good customer service means taking responsibility, communicating clearly, and working with the customer to resolve a problem. Unfortunately, that has not been my experience here. Just wanted to update you I did cancel the $78 on my credit card ridiculous that they want me to pay for the wrong part that they ordered. The owner Dino called me up he left a message saying that he's going to put me to collections and this will go on my permanent record. I got to say Dino it's got to be a huge loser to try to get collections for $78 I don't need any of your business anymore.

Thorr Auto does a great job keeping our Mazda maintained. They are responsive, friendly and…read moretrustworthy. Always glad to support a locally owned shop. Recommended without reservation.

I've taken multiple cars to Thorr Auto and Tire (when it was ORR Auto) since 2012 when I moved into…read moretheir neighborhood. I've always had trust in Nate, Chris, and the mechanics and office crew. They explain all procedures before work is done, including which ones can wait longer for repair and which cannot. They do good work (so far) and their rates are competitive. Nate also offers lots of specials with discounts. I'll be back.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

Came here to get a second opinion when I was suspicious of the shop my wife went to. Sure enough…read morethere was no turbo damage that required 6k in repairs it was the engine mounts. Guys were honest and fairly priced and did quality work. My old trusted mechanic retired and this is my new spot. If my opinion changes I will update.

Was recommended to me by a buddy at work, busy spot but extremely reliable and trustworthy. Fixed…read morethe transmission on my work van and left it like new! Check engine light came on my daily driven truck, he ran diagnostics told me what it was and advised me that my truck wouldn't pass smog that way but wouldn't effect overall performance and wouldn't waste more gas was just a matter of not passing smog. Said ultimately was my choice to fix it now or when the time came to renew registration and a smog was required. Drove it for about a year with the light zero problems and took it to him when I had more cash and the tags were up for renewal. This guy is legit! Prices are not cheap for the work he does but he does have the overhead of a shop so it's understandable. Plus you leave with peace of mind with warranty on all the work he does. You get what you pay for and Painter Transmission is worth every penny and dollar Felipe quotes you. Thank you Felipe!

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

Blacky boys best auto repair shop to get your cars fixed, been knowing this man for years. I don't…read moretrust anyone else with my car service, very experience and knows his work well. I highly recommend very trustworthy with any car issues from oil change, brakes, transmissions or car trouble he's my go to mechanic.

I texted to confirm the cost of an oil change. I provided the make, model, and year of my vehicle…read more I was quoted $91.95. I scheduled the service later. I took my vehicle in and they quoted a new price $100 HIGHER! I showed them the text message but they refused to honor the price. I'm editing my review. After I left, they dug in to find out what happened. They reached out to me. They found what happened, apologized, and made it right. I couldn't ask for a better resolution. I am often aware that mechanics could easily take advantage of me. This shop is honest, and does right by their customers. I will be back, and I encourage everyone to check them out. I have already told several people to give them a call. Thanks for your professionalism guys!

Very pleased with this place. They haven't finished my car yet but all in all the owner and all his…read morewonderful employees know their stuff. It's a simple alignment to my 2022 Subaru WRZ but I'd trust them with my vehicle as they have the best services if you need maintenance. Great value as well.

The absolute best mechanics in town! They are super honest and trustworthy and are family owned…read more I've been coming here for over 15 years and they always do a good job and at a fair price. I don't go anywhere else and send all my family and friends their way.

We actually found this place based on the great Yelp reviews, and we're so glad we did! My husband…read morewas having issues with his 2009 G37, and we weren't sure if it was the alternator. He called the shop, and the gentleman who answered gave him a very reasonable and fair quote. We dropped off our car, and he explained he would diagnose the issue first to confirm if it was the alternator. He also mentioned the car might not be ready until the following week, which we completely understood and were fine with. To our surprise, just three hours later, we got a call letting us know it was the alternator and the car was ready for pickup! We are so pleased with the level of service and how well we were treated. It felt like they genuinely cared about helping us. We highly recommend this shop and will definitely be bringing our car here for future services.

I got new tires here for my RAV 4 and the service is excellent they offer free alignment too…read more You can wait in the lobby and watch TV and sip free coffee or you can walk to nearby Montclair Mall.

I don't get the low ratings for this shop. Pitcher Nolan is a fine service manager, a total pro…read more The place is super clean. The waiting room has coffee. The service was performed exactly as specified. Sure: They want to add recommended services / upsell but it's not high pressure and it's always explained. Great value from my perspective (their lifetime alignment is a great deal if you're going to keep the car).

Great service and great prices! Fast reliable and on time quick in and out service. Always gives…read moreplenty details on all work done . Thank you

Service and price is wonderful!…read more Thank you for your help and getting my car new tires. I probably saved over $1k if I went to Costco. No nickel and diming, here is the cost all inclusive.