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    Ramos Auto Sales

    1.0 (4 reviews)

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    Watsonville Ford - A little bit of old and a little bit of new

    Watsonville Ford

    (61 reviews)

    I have to say that the people that work a this dealership is amazing…read more I contacted Liz the salesperson a day after having an extremely bad experience with another Ford dealership. She was kind and helpful, she mentioned that the Raptor I wanted was in transit and not at the dealership. I made an appointment and had my trade in ready. Sure enough Liz and Erick went above and beyond to get into the right numbers, this Duo made sure I was ok my deal and never pushed me or were hostile at the moment of negotiation. After making deal and signed the contract they also let me take my trade for 2 more days to drive until my vehicle arrived, not only did they allowed me to do that also Liz dropped personally the new Raptor right in front of my house and took my trade back to their location. All i have to say is this is how you treat a buying customer. Dealerships are already making money and get too greedy at a point that they dont care about their customers. Mr. Cooper this individuals need a raise, they were amazing. Ford of Watsonville 5 stars ***** +++ Ford of Duarte -10 .

    The question is how many times does it take WATSONVILLE FORD to correctly repair a transmission ?…read moreSound familiar..... For me it was 2 times so far.......You would think with a master mechanic labor rate of $260 per hour they would be able to fix it correctly the first time right ? I took my 2020 Ford Transit van in to have the transmission rebuilt at 56,104 miles which was covered under the manufactures 60K warranty the problem occurred 4694 miles later when the transmission cooler failed and started leaking oil profusely just after the 60K warranty period. According to WATSONVILLE FORD the additional $1800 repair would NOT be covered under the previous repair or the 3 yr 36K mile warranty that came with the rebuilt transmission or the manufacturer's extended warranty because it was mounted externally on the transmission and not internally. I'm sorry the description on your original service ticket includes the wording removing, inspecting and flushing the transmission cooler before reinstalling it. What am I missing here besides the reason you're trying to rip us off ? This was an obvious oversight on the MASTER MECHANICS part. In the end Michael C the service writer was sympathetic and tried to help but indicated his hands were tied. While R Leath the service manager was worthless and seemed to care less that I was beyond pissed at the way this was handled and turned out. COME ON WATSONVILLE FORD YOU CAN DO BETTER THAN THIS. If you change your mind and would like to right this wrong your your service department knows how to get ahold of me.

    Ramos Auto Sales - car_dealers - Updated June 2026

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