Braised lamb was overcooked and flavorless, sun choke sauce inedible. Dish labeled "Steak and Egg" had very cheap cut of beef that was 80% inedible, eggs were ok. A cloying sauce was added to the crab in the crab cake. Selling farm-raised salmon and other seafood. Will never return, and speculate that Ramsay just sold his name to be displayed. Very few patrons on a Saturday lunch hour so appears Naperville has got the number on this restaurant. read more

I love this restaurant and location. Staff is amazing. Food is definitely worth the price. I was not disappointed

Made a reservation for lunch. Food was good, service was a little broadway show like (informative but she definitely Memorized the script). Food was really good but wasn't wowed. Would like to come back for dinner and try the beef Wellington which they are known for. Getting a dinner reservation seems almost possible though. read more

I would like to comment on the food. However, we never got that far. The service was atrocious. I made a reservation for 1:15, and walked in closer to 1:10. We signed in at the hostess stand and the rudest man pointed at his watch saying it's not 1:15. Due to this rude interaction, I told my family that we should just eat somewhere else (we would have been happy to wait until 1:15 but his tone was extremely rude and we no longer wanted to give the restaurant our business). The man started yelling at us to "leave, go away, I don't care". I just started at him in awe at his behavior. He then said his last day is Sunday and he doesn't care. We should "Get out." And "get out of his face". The man turned bright red while we just stared. The restaurant and bar watched the whole entire thing, also with looks of awe on their faces. I will never come back, and tell all my friends about this experience. Highly unprofessional behavior! read more

Tried this place with hubby on a dinner date. Disappointed. The ambience was nice restaurant is modern and clean. The menu is quite limited. Someone else mentioned that the "menu is so small." I would agree with that. For a big name like Ramsay you'd think the menu would be more in line with this type of so called up scale restaurant. Our server was friendly was a bit difficult to understand. As mentioned menu was limited. Quite overpriced too. I tried the chicken Milanese - fresh, with plenty of sauce which was tasty and cheese on top which was not melted. It was good but nothing to go crazy for. Hubby got the "idiot" sandwich - not sure if it's called that because it's $26 and the customer is the idiot for paying it or who came up with the name. The chicken was $28. My dish was a la carte, truffle fries - which were soggy and limited in number - were $12. We were able to park literally in front of the restaurant which was nice. Overall disappointed. While I love food and trying out new places, can't say I'll be back. read more

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I was there last night for the first time. It was very good. I had a side Caesar salad, and half of two appetizers. The egg/sausage and the tuna tartare. The three dishes were all excellent. The service was excellent and friendly. The ambiance was nice. I would tell them that 0.0% alcohol beer is gaining followers and having only one choice: Bud Light 0.0 is not a good solution. There should be at least non-domestic options or something like Sierra Nevada or Heineken. read more

Went for lunch, a little disappointed that the beef Wellington was not available for lunch. Only available after 5 PM for dinner. However, we did visit the bar first and had the "spicy pear" martini and the "lost in translation" martini, which were excellent. Unfortunately, I did not catch the name of our bartender, but he was amazing. We then moved over to our table at one o'clock reservation time. We were told they would not seat us until our reservation time, which was fine we anticipated that anyway. We ordered appetizers the crabcake, and the Parker bread were both excellent as has been stated in many reviews, definitely worth it. I ordered the fish and chips and my husband ordered the ribeye. The fish and chips although tasty I would have to be honest and say I would've preferred that it was a bit hotter when served. The ribeye was cooked perfectly. No complaints there. We did order the brussels sprouts as a side and honestly it was average nothing to boast about. As for the chips with the fish, they were very tasty, but again, just were not as hot as I would have expected may be a little bit hotter than room temperature and made me think they might've sat a little longer under the heating lamp. The service was really good. I enjoyed our server Roksanna. We enjoyed our lunch and we will plan to come back again and try the beef Wellington. For a Sunday afternoon, it was quite busy. However, we did not feel rushed in anyway, and enjoyed our time. We do recommend this for a special occasion, as it is quite pricey, but I feel it was worthy. read more

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Good food, good service. Got in last second on a walk in. Beef Wellington was not all the hype but I think that is more of a regional preference. read more

Dined here for the first time but I went to Hell'a kitchen in Vegas. We ordered Parker rolls for appetizer, I also ordered virgin Bloody Mary for drinks. The bread was good, so soft, enough saltiness. The drink was not the best though, I guess it's good with alcohol in it. For entrees, we got the filet mignon, it was soft too and had sauce but I forgot what it is. We also got the butter chicken which is part of the seasonal menu. It was okay, it's like the one you buy from the store. The service was slow I guess because there were a lot of people. the ambiance was okay, there was a club next door so it was a little loud, but inside was loud too. Overall I'd recommend Hell's Kitchen over this restaurant and the Gordon Ramsays burger at downtown for foods/service. read more

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Server bartender excellent. Sticky cauliflower and parker rolls two of the best things ever eaten. Lunch perfect time to visit

My wife and I really enjoyed our lunch today. We stopped in around 2:00pm. Our waiter was really a professional. Rarely do I encounter waiters so polite, courteous, and knowledgeable. I'm sorry I don't recall her name. I had the idiot sandwich, my wife had a salad. We shared the tuna tartar appetizer. The drinks were good. A bit pricy, but I was happy to pay the bill. We'll definitely be back. read more

Lunch was delicious and reasonably priced. Recommend the crab cake and Chicken Milanese read more

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Food was really good! Crab cake was really good. The service was great. The decor was nice. read more

Incredibly excited to finally have dinner here and boy was it a let down. I had the don't cha cocktail and the idiot sandwich, my friend had the pear cocktail, burger and together we shared the Parker rolls.... It was just too overpriced for the quality of food. My cocktail had too many raspberry seeds and tasted watered down, the idiot sandwich was too greasy and about 4 small pieces of rib tips... it was mostly a cheese sandwich than anything and it was served with a little cup of fries that literally had 7 small fries in it. The Parker rolls were ok.., but I don't know why they don't serve those for free since their pricing is outrageously high. Ambience, looked chill but we were sat in a booth by the bar next to two obviously drunk patrons that were loud and literally falling off the stool drunk.... I don't know... my overall experience was terrible. It's a one and done for me. read more

AMAZING! You literally cannot go wrong with anything on the menu. We came from the Northern Suburbs to eat here. We had the British Ale & Onion Soup (just added this past Wednesday for fall, it is perfect for this weather), fish and chips, crispy skin salmon, a side of truffle fries, a Stella Artois and a Penicillin. The British Onion & Ale Soup is a MUST HAVE if you go in the fall. It's a lighter take on French Onion soup and is amazing! The fish and chips was amazing, very flaky and buttery! The crispy salmon was PERFECTLY done (the chimichurri adds a very nice bite of spice!). Very well seasoned. The truffle fries as a side were nice and crispy, the aioli that came with was very well done! Everyone says get the Beef Wellington, but I'd highly recommend the Crispy Skin Salmon (it is a signature dish from the Hell's Kitchen show). They do not skip on the portions either here! We will DEFINITELY be back! Definitely trying the Wellington next time too! read more

Ramsay's Kitchen - 7 ounce piece of nice, thick cut salmon! - New American Near Me - Naperville, Illinois

The entire experience was perfection. The food was better than I could have ever imagined, and the service was impecable. We were fortunate to get Adam as our server. He was extremely friendly, knowledgeable, and even brought all of our food to the table himself! Everyone acknowledged our celebration, which was a wonderful touch. Thank you for the amazing anniversary dinner. read more

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Apparently the "rude chef", is not just a character played by Gordon Ramsey, it is also the theme for his Naperville restaurant. Rude Hostess, Rude Bartender, Rude Manager. Also, watch your wallet... we requested 2 red blend glasses of wine, and were served 2 $40/4 oz glasses of wine, per the bartender's suggestion, without sharing the price. read more

Disappointed overall. Most egregious being no paper towel in bathroom or foot pull on the door to escape the washroom without touching the door handle. (They solely rely on a air dryer/ germ speader) 10 minutes after ordering drinks, we are told there's no tonic for the gin and tonics. What? No kidding, they should know who took all the tonic, there's literally Five (5) security cameras in my field of view straight ahead towards the bar and front doors. Servings were very minimal, could have added a dinner roll or side. Sea bass fillet was child-size, seriously. Scallops were masterfully prepared and presented but could have included a grain or vegetable side. -We left slightly hungry after ~$75/person (not including tip). We added the asparagus, which was another masterpiece that I would recommend. Desert was the best of the experience, thoroughly enjoyed the vanilla cheesecake with meringue and blueberries. One thing that added allure to the dessert was we saw it prepared and set out nearly within reaching distance where it rested on their counter for at least a 3 minute eternity. A borderline crime in hindsight/taste. This was a Monday evening with plenty of staff, not sure why service was so so slow. I could go on. Get better please. read more

Highly recommend! Delicious food,great service and nice ambiance. We'll definitely be back soon. read more

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Last night I had reservations at 8:00PM on 9/28 at the Naperville location. I was extremely disappointed with my experience. After waiting months to trythe new location I most certainly will not be coming back. After being seated fifteen minutes late, we were told that the beef wellington, shrimp scampi, & pot pie special was unavailable. As this was disappointing, I can understand how certain items aren't available later in the evening. Shortly after, we ordered still water but were told there was no still water available due to "unsafe drinkable conditions". We were offered sparkling water instead. However, nor my girlfriend or myself prefer this substitution. Not having any type of still or tap water is completely unacceptable at a high end restaurant. Finding a solution for something like this should be the upmost priority. It's easy to send a porter to go get water somewhere locally. We proceeded to order alternative entrées with salads. After we ordered, our waiter returned again and said there was no wedge salad available because they didn't have clean water. No one apologized for any of the issues above occurring. read more

Slow waitress Aksana unappealing ambiance its a faux British subway pub theme I had fish and chips good but grease tartar sauce was not good soow service lackluster waitress slow refills drinking glasses too small to drink out of I might return to try chateubrean read more

Gordon Ramsay's was Exactly what I thought it was going to be! Extremely prompt and wonderful service- seating was easy, the staff moves like fine machinery and beautiful scenery. Parking in that area is going to be a bit harder than usual since there is construction happening over there. I had the famous beef wellington, glass of red wine & sticky toffee pudding for dessert. Because the wellington was such a big deal on his show, I definitely went in with high hopes- it was good! Nothing shockingly amazing or insane flavor. Very simplistic, good and steady. Now the pudding???? Outstanding. I am not a big fan of bread puddings since they are usually loose in texture but this was a firm, delicious and sweet dessert. I know I wouldn't be able to get that anywhere else and that's why I had to rate it a 5 out of 5 experience. Would I do the Wellington again? Probably not now that I have tried it but the dessert, absolutely. If I had to nitpick, chopped nuts on it would have been perfect. I'm going back with one of my girlfriends on Friday! read more

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Service was very good but they served a lobster roll with less than 2 ounces of lobster and charged $37 - They are painfully overpriced for the quality and portions of food. It is a very pretty place but Ramsey prides himself as a Michelin star chef who has been cashing out on this notoriety for years. Don't eat here unless you want to overpay for a mediocre dinner. read more

We brought along our 9month old baby for lunch on a Friday. The hostess was great and made sure to put us in a spot that could comfortably fit the high chair. Our waiter was amazing. He made great recommendations, all of which we really enjoyed. The cocktails are always really good here and their crab cake is a staple. We added on the scallops per his recommendation and we were so glad we did. My wife had the burger and it was out of this world. She said it's the best burger in the burbs. I had the fish and chips as it's my favorite thing on the menu. I'd like a bucket of the tartar sauce. We had a side of the scalloped potatoes as well which were really good too. The hostess came to check on us during our meal and to say hello to our little one. We definitely feel like this place is great for kids during the lunch hour as it's not as busy and you don't feel like your kid might be too noisy (he's a quiet kid in general but still lets out some excitement every now and then). We will be back for sure. read more

Burger was dry and flimsy. Definitely not $22 burger. Fries were good. The wife had the crab cake and she loved it, but to me, it was nothing special. Daughter had the "idiot" sandwich--I believe it's a short rib sandwich. She only ate half and didn't enjoy it. She preferred the ribeye sandwich last time she was there, but it wasn't on the menu. I don't see this lasting long. Also, they were selling the heck out of the beef Wellington. Maybe I should have spent the $69 for it. read more

The service in this restaurant is above average. Even the bar service is very good. The bar tenders are very good. And great at what they do. Hamburger is good. Salads and dressing are very good. Bread is extra. But it is also very good. The fish and chips are the best around and a good value. But,,,, 1) First they do not want you to eat here. I came here twice without a reservation in a off peak time. But the website states that there is no reservations available. Implying the place in booked. When arriving on both different times and days. The restaurant was 90% empty. When you look at a restaurants web site. And it states there are no resevations. You would usually not bother to eat there. You would think you can not get in. I was close by. So I stopped in any way. The place was empty. This happened twice. So most people. If the establishment was not in the area and close by. We would not have gone. Which I bet a lot of people do. So my question is. Why discourage people from trying to eat there. When the place is empty? 2) Shrimp scampi is not all that. I can make a better order with my eyes closed. Small shrimp. And a small portion. Nothing to get excited about.. 3) Crab cakes. They are cheaper than most high end places. So of course it would be expected that they would be a lot smaller. And they are. But the jumbo lump crab the say they are using is not JUMBO. It is more like extra - extra small lump..I am not talking about the size og the crab cake it self. I am saything I never had such small jumbo lump pieces.. 4) Branzino was on special. I was told it was on a bed of risotto. With a lemon butter fennel sauce. It has,,No lemon taste. No butter taste. A very- very salty cheese taste. So it had no real hint of lemon and butter.. And if it was on a bed of risotto. The risotto was put through a blender fiirst. I have no Idea what that was. The fish portion was not cooked well at all. A little dried out actually. And the fish it self was all dark black meat. I do not expect to get a lot of black meat on a good piece of white fish. The sauce was VERY- VERY salty. Honestly this is the worst branzino or sea bass I have had in years. Not what I would expect from a establishment with Mr. Ramsays name on it. I am includding a picture. The waitress asked if they could re-do it. But I was not going to take a chance on the same dish. Even the risotto was horrible. I think it was a blended risotto soup..Again, a picture is includded. You tell me... It was a one ouce of fish- Once you peeled off the inedible skin and the dark meat. Most expensive fish dish I ever ate. ($48) Greek islands has a piece 3 times bigger. And 30% less in price..And it is delicious.. If it was good or edible. I might not have been able to complain about the price..Now I know why this place was empty. Look at the photo below. And tell me if that looks good. And the salted up risotto cheese soup it came with was not good at all.. read more

Ramsay's Kitchen - Once you took the skin off.There was no sauce on the fish. And once you got rid of the dark meat. You had One ounce of fish. Very epensive.. - New American Near Me - Naperville, Illinois

I went here with my family of six, the tables were extremely small and there was nothing to entertain us while we waited, I would've like to watch a drag queen race but there were no t.v.s!! Of course there were ZERO vegan options so I decided to settle for just vegetarian. The restaurant had okay decorations but the lighting was not it. It was extremely dark and hard to read the menu without the little reading lamp they gave us. From our view the kitchen did not look very clean, there were dishes piled high and in my opinion it did not look very sanitary. I got a mock tail after just quitting my alcohol addiction and it tasted like battery acid and it made me want to go back to drinking again. The appetizers were decent even though I could only eat the bread. Our waiters name was Dylan and he was just amazing and exceeded my expectations it was just the other things that affected my experience. The food the okay but took forever. read more

Food and presentation was good but not memorable. Portions were large. Service was friendly. Restaurant vibe was good but the seating setup felt very narrow. Expected better based on the name, but worth a try one time. read more

Bad first experience. Thought it great to come in early, had 9pm reservations. Ordered beef Wellington the real reason I wanted to go and they ran out. Settled to order a Chicken Milanese and they ran out of that too. Don't go to Ramsay's Kitchen after 6pm or you won't be able to eat. Go to Hugo's instead. read more

Ramsay's Kitchen - Bar area at Ramsay's - New American Near Me - Naperville, Illinois

Been here three times. First time about 4:30 in the afternoon we're seated and stayed there for 10 minutes before we got up and left. No one ever came to our table. Called and spoke with the manager. She offered for us to come back and would cover our meal. Everything was incredible. The service was good the food was good they took care of us. Had this beautiful dessert with strawberries and cream and meringue. And it was gorgeous and I wanted to come back with one of my friends. I talked up this dessert to no end. And I was so excited to bring her there for it. So we go in there today. It did take a while for the service again. But we ordered our dessert. See the picture for what came. It was sitting on our table and it looked like it was plopped onto the dish with a spoon. So I called our waitress over and told her something's not right this looks a mess. And she said yes it's our delicious mess. I'm like what the heck? I brought out the picture to show her how we were served it before and she said oh that was done by a different chef and they all do it different. So there's no consistency at Gordon Ramsay's restaurant. Really? Then I asked for a manager. He came up to me I think his last name was Henderson. And I'm telling him about this and I'm showing him the pictures and I'm telling him how disappointed I am and how I talk this up to my friend and he said the words to me oh that's beautiful. And I'm like what's beautiful. And he got flustered. I guess it was like the waitress where she said yeah that's our beautiful mess. Such a weird weird experience. So we go from horrible to complaining to incredible. And then back to horrible. Really #GordonRamsay ??? My friend was also commenting that she expected more from the look of the place she said with a name like Gordon Ramsay I expected white tablecloths and things to look more upscale. So yeah I guess I can agree with that. But my main concern was the disappointment in the inconsistency and that you have to literally complain to be invited back for a decent meal. Not cool. Update. Just found on the internet a review about their inconsistency and the fact that they have lost Michelin stars. read more

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As expected, the food was amazing. I had the Chicken Milanese which was crispy and had a delicious sauce. The scallops are a great choice for an appetizer. Perfectly done and SO good. Everything was amazing. The ambiance was lovely--modern and warm vibes. We had a booth that faced the kitchen which was cool to see!! Our server, Jennifer, was very kind and attentive to our table. She definitely made us feel welcomed. Will be back again! read more

Ramsay's Kitchen - Chicken Milanese - New American Near Me - Naperville, Illinois

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I finally got out to try Ramsay's Kitchen. The Crab cake is amazing! I would give the crab cake 5/5 stars. Korean chicken wings were okay, nothing special compared to other places. I would give them a 2/5 stars. Over priced and not as good as authentic Korean bbq wings. We ordered scallops. You get 3 scallops and three small pieces of pork belly for $48. Waiter told us 6 come in the order. The dish does not includes sides and there was nothing special about this. Usually when sides are not included the main dish is great. They put canned mandarin oranges and pomegranate seeds on there to give it some color, but nothing special about the dish at all. The pork belly did taste good. Scallops 2 out of 5. The sea bass with risotto was the special for today. It was dry. Risotto was okay. Sea bass 2 out of 5. Crab Cakes were the only thing that was unique and stood out. Service is great. The service and crab cakes are 5/5. The rest is not worth the money at all. I would recommend going to Catch 35 or if you want 9 course tasting, go to Boka or Bar Esme for the for something unique. This place is over charging because of the name, for average food. read more

My wife and I were in there on Tuesday celebrating our 25th anniversary. It was not very crowded. I did mention that it was our anniversary when I made the reservation, and the hostess and server did acknowledge it. We sat down and received our water, but our server did not come back for 5-7 minutes to take our drink order. We ordered the Parker Rolls which came out on a hot plate, but the rolls were luke warm at best. We both ordered Ceasar Salads, which were good. At that point we were out of drinks and water, and no one came around to check on us. We had to ask the people clearing our table to get us more water and soda for my wife. I had the Old Fashioned which was good but pricey. I had the Beef Wellington, and my wife had the filet. They were OK. They seemed small for the price we were paying. I have had better steaks at other restaurants. Most other restaurants, when you go celebrate a special occasion, would serve a complementary dessert. But not here. I heard good things about this restaurant, but I was very disappointed on the service and amount of food for the price we paid. I am not sure if we will be back. read more

the waitress recommend the special for today witch was a sea food risotto which was OK but once the bill showed up; the risotto was broken up in the 3 sections as you can see in the photo. it would of been no problem if they would of charged a fixed price for their specials . but you cannot state there is a special for today when it's really just a dish with add ons. read more

Ramsay's Kitchen - New American Near Me - Naperville, Illinois

The food is fine, just way overpriced for what it is. I had fish and chips and the walleye dinner at Culver's is better. I might have tried the wellington but others who've had it and mine both say mine is better. The noise level was so high I couldn't hear people at my own table. Also, the coffee cup is thin and the heat from the coffee burned right through it. The service was very good and the only worthwhile part of the meal. Save the hype, go to Hugo's, or lous, or many of the others nearby. read more

Restaurant had maybe 4 tables sat when we got there but they were too busy to change the type of lettuce in my salad. The salad was drenched in so much dressing that it was very bitter. Charged $3 for blue cheese on my kids buttered noodles that had a tsp of Parmesan cheese. Naperville has much better restaurants. read more

Decent food if you are in downtown Naperville but for sure would not come back as the food is not memorable at all and there are plenty of other dining options that are greatly better than Ramsay's Kitchen to go to for special occasions. Service and ambiance were pretty good so giving the 3 stars for that and the fact that food was average (not terrible but definitely not great). Had the burger, truffle fries, chicken (breaded/fried chicken cutlet), salmon, sticky bun cake, parker rolls. The best dish had to be the chicken or salmon. I would recommend skipping the rest. read more

A group of us went for lunch, and I do have to say their lunch entries are plentiful and good. Their wine, while good, is pricy. The staff is a very nice group. My only problem is that they don't provide any sort of discount for veterans. One of our group was a retired member of Special Forces, something that deserved some sort of recognition. Disappointed. read more

Seriously underwhelming. Went on New Year's Day as we had been wanting to try it for a very long time. We each ordered the "signature" beef Wellington which I assumed would be stellar. It was not. The chef described the filet as having a cool red center which it very much was. He did not mention the temperature of everything on the plate would be the same. The puff pastry was soggy and doughy. The potatoes were good. The bread was good. Our server was great, though a master of the upsell, but the haughtiness of the host left me feeling that we were definitely out of our element, which we were not by virtue of the fact that we were there at all. Left with one feeling.... Glad we can now say we tried it and got that out of our system. Only cost $240 for the experience. And that's a wrap. read more

The inconsistency of the Beef Wellington was disappointing. My partner's Beef Wellington had tons of herbs and it overpowered the beef. My Beef Wellington was over salted and didn't have any noticeable herbs. That being said - the flavor of the beef without the overpowering herbs was spot on. Both Beef Wellingtons were tender and cooked perfectly. We enjoyed the Gordon Ramsay Beef Wellington experience in London in 2019 - that meal was one of the best we have ever eaten - last nights meal did not live up to that. The Wellington is served with about 1/4 cup of the silkiest tastiest potatoes I have ever eaten. But it was literally 1/4'cup smeared paper thin on the plate. Pictures other diners posted were not representative of what we received. We each had three halves mini finger carrots as the veggie. The Parker House rolls were cold but served in a cast iron skillet. Cold. Cold. Cold. Not very tasty and they said it came seasoned with herbs. The rolls were glazed w butter but there was no seasoning. The side dish of butter was amazing. Super creamy and tasty. The English Toffee pudding was overly sweet - go try it at Monterra Grill in Algonquin. That is perfection. We have made this dessert at home several times using the recipe from America's test kitchen - honestly ours is better than what was presented here. Service was excellent! Super attentive but not intrusive. I liked the ambiance but it was too loud for my partner. The downtown Naperville location makes for fun window shopping before dinner. It was beautiful especially with the Christmas lights. We drove an hour for this dinner and waited a good month to get in. Because of that, we probably won't make the effort to go back here. If we lived closer, we would go try something else on the menu. Also - if they offered the Beef Wellington experience - we would go there in a heartbeat in the hopes it mirrored our London experience. The BW experience is a shared three course meal with a signature cocktail and super tasty interesting Gordon Ramsay worthy offerings. It is pricier than what we had last night but it was stellar. read more