I have been to this establishment multiple times, but based on my last visit this previous Saturday, I would never, could never, and will never go back. I recommended this place to my friends, and the way that we were treated was embarrassing.
It mainly started when my friends and I were taking pictures at our table. A guy who worked there, came over to our table asked if we would like him to take it for us, we said sure. He walks away and clearly had no intention of taking the picture. Super smug and rude about it. A little bit later, I was talking to Jessica (Amazing bartender, by the way) and expressed my frustration at his behavior. He ended up coming over and overhearing, and essentially told me that he didn't care. There was even another lady that worked there, whose name I didn't get, shook her head in disbelief. I asked Jessica who the manager was, and she informed me that he was the manager, but the owner was there and maybe I could talk to him about it. When I went to talk to the owner, he barely even looked up at me and told me to go talk to the manager. At this point, I am confused, because I have a complaint about a manager. Owner says, "well go talk to the manager, that's what I pay him for."
I decide at this point, that I am obviously not getting any decent customer service from anyone here, so I'll leave. I went to pay my tab, and I still had a beer in my hand, which of course I wasn't thinking, but this same manager blurts out "You can't take that out of here dumb ass!" Yes, the "manager" said that. Stephanie (also a rare sweet gem here) apologizes to me and informs me that the owner will deal with it. I have a hard time believing that the owner will take care of anything seeing as though he sat right there and invalidated my frustrations and concern, and never came over and intervened when his manager called me a dumb ass.
My friends and I were standing up near the front booth and talking amongst one another, and finishing up our drinks and the entire time, another guy who was the bouncer I am assuming, was standing next to us (no idea why) and then suddenly says "I'm getting sick of this! Just get out!"
Let me not even mention the amount of men that kept touching the women in this bar. This facility does not respect women. I was the only black person in the bar, and I am not saying they are racist, but no one else was being treated in that manner. So, you make your own assumption on that one. The men who work here exhibited very narcissistic behavior. They were very rude in a subtle manner in the beginning, but the minute I got upset about it, their rudeness and disrespect became very outward, got worst, and no one stopped it.
Aside from being a person of color, as a woman I would never recommend this place to anyone. It is not safe and the men here feel like they can say and do whatever they want.
Stephanie and Jessica, you women are amazing! I seriously wish you all the best. read more